Note: Reviews may include other agents on their team
What clients say about this agent....
Bryan Z.
Review for Member: Liana Norman
ZillowVERIFIEDLiana was outstanding. She Is very knowledgeable and a good negotiator. She has a thorough understanding of the real estate market as well as the contract. She clearly communicated a marketing strategy and kept me informed. She is focused and goal oriented.
Zuser20170806083102958
Review for Member: Liana Norman
ZillowVERIFIED Liana was the best! She made the process simple and explained everything as we went through the daunting task of selling our home. Liana presented some very thorough comparative analysis to us in our very first meeting. Her insight was extremely valuable to us. Liana is such a professional and is very much respected in the industry. We really feel lucky that she represented us. We absolutely would highly recommend her!
Zuser20140705202659925
Review for Member: Liana Norman
ZillowVERIFIED I interviewed a couple agents for the sale of my home and immediately new Liana was the one that would be perfect! She is very knowledgeable of the area. She takes her time explaining all of the processes of selling a home. Liana is professional and straightforward something that is imperative in a realtor.
Hkoplik
Review for Member: Liana Norman
ZillowVERIFIED It is our pleasure to work with Liana Norman as our real estate agent. She is very tentative to our needs and very knowledgeable.Liana responds quickly to our calls and texts and always on top of everything.Liana has helped us with multiple transactions to our fullest satisfaction!!We will always recommend her services.Heidi and Jack Koplik
Bermanjh
Review for Member: Liana Norman
ZillowVERIFIED The best agent! Extremely helpful and nice person to work with. Checked out things to make sure they worked, provided fireplace starter knob, helped with some clean up, provided cleaning service before move-in, and ensured we were happy and satisfied.
Patrick J.
Review for Member: Liana Norman
ZillowVERIFIED Liana was very helpful throughout the process. She was both proactive and responsive, Her professional demeanor inspired our confidence. Our purchase involved a 1031 exchange. Liana took the initiative to introduce herself to our listing agent to insure a smooth transaction. We would definitely use her services again or recommend her to others.
Jane J.
Review for Member: Liana Norman
ZillowVERIFIED Liana was very helpful throughout the process. She was both proactive and responsive, Her professional demeanor inspired our confidence. Our purchase involved a 1031 exchange. Liana took the initiative to introduce herself to our listing agent to insure a smooth transaction. We would definitely use her services again or recommend her to others.
Rebecca C.
Review for Member: Liana Norman
ZillowVERIFIED Liana was awesome to work with. She has incredible knowledge and history in the area, and we were thrilled with her support throughout this entire process. We highly recommend using Liana. She fights for her clients and knows her stuff!
Olivia E.
Review for Member: Liana Norman
ZillowVERIFIED Liana was an amazing agent. We have partnered with her in the past and will continue to do so for future real estate business. She kept the whole process organized and stress free for us. We would recommend her over any other agent in a heart beat!
Olivia C.
Review for Member: Liana Norman
ZillowVERIFIED Liana was an amazing agent. We have partnered with her in the past and will continue to do so for future real estate business. She kept the whole process organized and stress free for us. We would recommend her over any other agent in a heart beat!
Bdilucchio
Review for Member: Liana Norman
ZillowVERIFIED Liana was so helpful in getting my mothers home sold for a very good price in this difficult COVID-19 environment. She had to deal with a lot of unexpected issues but she took them over and made it so much easier than I imagined. I would totally recommend Liana Norman to anyone who is looking for an excellent realtor.
Krempaskyjoel
Review for Member: Liana Norman
ZillowVERIFIED I had a great experience with Liana. She worked with me and my family through a 4 month short sale to get us our dream home at a rock bottom price. Over the 4 month period, she constantly worked all the details, helped us move the prior owners stuff out, and even used her own money to speed up the process when needed. You should use Liana to buy or sell your next home.
Bdmc56a
Review for Member: Liana Norman
ZillowVERIFIED Liana Norman has been my realtor for eight years. I met her by calling upon receipt of a color mailer advertisement. It was the best move I ever made regarding rental real estate. Specifically, Liana manages both properties. She composes the lease agreements. A layman like myself can and have made costly mistakes.Additionally, Liana was able to find and place me into the right rental property in 2016. We looked at several, settling on the perfect one. In 2021 Liana will be the realtor to acquire an additional rental property for me.Liana is not put put off by unusual housing markets. Liana is steady and can analyze what is best for a client.If you want the best then go with Liana. What I like about is her frankness; even though that is what we do not always want to hear.
Mhans2
Review for Member: Liana Norman
ZillowVERIFIED Liana is our trusted agent. She has helped us purchase property and helped us with our rental property for many years. We have found her to be honest, reliable, supportive and generous with her time. We admire her knowledge and genuine interest in helping us with all our realstate needs. If you want the best I would highly recommend you call Liana.
Christopher S.
Review for Member: Liana Norman
ZillowVERIFIED Liana & Dusty were beyond helpful in everything from home shopping, to understanding the complexities of first time home buying. I will never recommend another realtor or agent to anyone that is not Dusty or Liana.
Hkson2000
Review for Member: Liana Norman
ZillowVERIFIED Liana went above and beyond to help us prep our property for listing. Her marketing expertise helped us to accept an offer within a few weeks of listing. We received multiple offers and sold for above asking.
Dewdrop95
Review for Member: Liana Norman
ZillowVERIFIED I have never met such a fantastic real estate agent with as much integrity and compassion as Liana. She listened to what I wanted in a house and made sure all the houses had those qualities from my checklist. She is so honest and never tried to push or rush me into making a purchase. She is extremely knowledgeable and treated me like a family member. I would highly recommend her to any of my closest friends and family. I am super fortunate to have found her!
Viczal64
Review for Member: Liana Norman
ZillowVERIFIED Liana brought a plethora of qualified shoppers to our home, resulting in 3 or 4 reasonable offers. We ultimately chose a great buyer and opened escrow 3 weeks after listing. We were in a time crunch of our own making, because we wanted to secure a home in new construction in Rancho Mission Viejo. It was a competitive situation with more buyers vying for the available homes, than there were homes. Selling fast, for the right price (securing down payment) and getting contingencies removed from our offer were keys to winning our new house. Liana got us our buyer with weeks to spare and we did secure our new home! We highly recommend Liana and her team!
Rscottjohnson32
Review for Member: Liana Norman
ZillowVERIFIED Liana was phenomenal. She knew and acted proactively about everything. She held our 2 sets of hands so supportively. My husband and I had no expertise whatsoever about selling our father s home and moving into our first home. She did it all warmly and lovingly and like a real estate dynamo superhuman. She has it all. This is the real estate professional to call. On scale of 1 to 10 she is a mega million.
User13906415
Review for Member: Liana Norman
ZillowVERIFIED I engaged Liana to sell two rental properties In Orange County, CA in 2019. I could not have asked for anything more from a realtor. I currently live overseas so had to rely on her for everything. She completely understands the local real estate market trends and how to position and stage a property to get top $. She is professional, courteous, responds almost immediately to phone calls / emails, has laser focus and a bulldog mentality when it comes to achieving a goal. One of the properties had some work to do before listing. She arranged everything from a gardener to selecting and supervising a contractor to carry out about 2 weeks of work. She then digitally staged the property and it sold within days.I have lived in Orange County some years ago and dealt with a couple of realtors there with other investment properties and they do not come close to Liana with respect to knowledge of the market, pricing and customer service. Trust me you want Liana in your corner. I cannot recommend her highly enough for the service, advice and help she provided me.
HabibiAtTheBeach
Review for Member: Liana Norman
ZillowVERIFIED My experience with Liana was a real treat ! She is so very knowledgeable about local property values, amenities in the area, distances to shopping, taxes, escrow process, etc... Liana really made my job as a buyer a pleasure. I called Liana almost everyday and she would answer all of my concerns. This is my 5th property as a buyer and I only wish I would have had her expertise with the first four ! Nancy Tinnes
Zuser20170625093451480
Review for Member: Liana Norman
ZillowVERIFIED We had to purchase a home from across the country, and Liana and Dusty went far above and beyond to make this a smooth and comfortable process. They found the house we ultimately purchased despite it not being one we had originally considered, walked through it with us on FaceTime to start the process, they examined the house several times while in escrow to ensure the seller had completed work they had agreed to, they kept on the multiple parties involved in the details of the sale, and they resolved any complications that arose. They were also very personable and we never felt like we were being uphold or pushed on a property. I would highly recommend working with Liana and Dusty.
Jim A.
Review for Member: Liana Norman
ZillowVERIFIED We could not have been more pleased with our decision to have Liana represent us when purchasing our home in Dana Point. Liana was exceptional at negotiating the deal, both sides easily came to an agreement. Liana is such a hard worker, committed to doing right by her client. Liana went above and beyond our expectations. We would highly recommend Liana and definitely would have no reservations about using her services again the future.
Gsdietel
Review for Member: Liana Norman
ZillowVERIFIED We selected Liana after interviewing several agents, feeling comfortable with her local knowledge. She was a go getter, helping us with an eviction, considerable upgrades and securing an excellent sale price. Afterward she and her contacts helped with our other property, eventually doing another good job in selling. Always pleasant and tough.
Melissa W.
Review for Member: Liana Norman
ZillowVERIFIED We are very grateful for Liana and her team for their commitment and dedication to selling our home. We had just had our newborn son only two months prior to listing, with a goal to move across country to be with family. Liana worked hard to make sure our closing process flowed as smooth as possible & without worry so we could stay on track with our timeline to move to the east coast. Thanks Liana!
Jeff
Review for Member: Liana Norman
ZillowVERIFIED Liana is an excellent professional to have on your side when selling your home. She is extremely knowledgeable, provides sound advice (but leaves decisions up to you), and has the experience and expertise to keep you informed of market conditions in your area. I consider myself a needy seller, who was constantly asking questions, reaching our for advice, and bouncing ideas off of Liana. She was always there to give me 2 sides of the issue and ultimately left the decision up to my family and I, while providing us with as much information as we could handle. She has an amazing network of contractors and escrow team who were able to make our selling process less stressful and more streamline. I was referred to Liana by a good friend and I will definitely be referring anyone who asks for a realtor to Liana. Liana also worked with me to find a rental property to move into as we closed escrow. She has a great network of property managers as well and was able to find us a perfect place. We will definitely be using Liana when we are looking to purchase our forever home and get back into the market.Thank you Liana!
Debra N.
Review for Member: Liana Norman
ZillowVERIFIED Liana is a true professional who responds quickly, a great resource & very knowledgeable. She makes real estate transactions go smoothly & close without issues.
Zuser20170907095032105
Review for Member: Liana Norman
ZillowVERIFIED Liana Norman is the best realtor we have ever worked with! She did her homework and really knows the ins and outs of the complete processes of buying and selling a home. Plus, she is an amazing negotiator. Liana and her associate, Dusty Janisch sold our home for us and also found us our dream home. This is really a dynamic duo. They are both very personable, highly responsive and really know there stuff. We were looking for a home in a very specific area where not a lot of homes go up for sale. Liana and Dusty stayed on top of things and contacted us as soon as a home in that area became available. That is the only reason we got the dream home we did. I highly recommend Liana Norman and Dusty Janisch, as they will be my realtors for life!
Matmail4
Review for Member: Liana Norman
ZillowVERIFIED Liana is an experienced and effective realtor. She represented us well in a transaction with a difficult seller and made things happen. She is very direct and grounded, and has a good business sense.
Zuser20170515144519040
Review for Member: Liana Norman
ZillowVERIFIED Liana and her support team were extraordinary. The professionalism, service, followup, detail, support, and all facets of the transaction were of the highest degree. We listed our Dana Point property, it sold within 10 days, and we received above our asking price. If you are buying or selling in the Dana Point, San Juan Capistrano, or any of the surrounding area I strongly recommend using her services. When I sell my or buy my next property I will use Liana without question. In fact, I have already advised a good friend and also a family member to use her on some coming transactions. Count me as a very satisfied customer, and a big fan of her business. Bravo Liana! Thanks, Jim and Susan Walker
Mikelaplant52
Review for Member: Liana Norman
ZillowVERIFIED My family and I have purchased 3 homes in the last 7 years. Working with Liana, it seemed as if just one call started the ball rolling. Liana listened to what we wanted and gave us opportunities that were perfect for our needs. We provided what was needed regarding paperwork and all the escrow and closings for each property went very smoothly. We found there were no surprises along the way. Our experience with Liana was non stressful in what is usually a stressful situation. When the time comes to purchase another property, I know I will call on Liana for her honesty, her no-nonsense approach, her guidance in the marketplace and her skill in providing the correct contacts along the path of the home buying process. If you want an experience that leaves you breathing a nice sigh of relief, then choose Liana Norman as your trusted realtor.
Zuser20151027095332832
Review for Member: Liana Norman
ZillowVERIFIED We have been looking for a property (in the general area between Huntington and Laguna Beach) for severa months. Liana and her associate Dusty were extremely helpful and knowledgeable in navigating the markets, given our needs, taste, and financial resorces.They are both top-notch professionals with a lot of patience (especially with us!) and a sense of humor. We had some problems with the escrow company (chosen by the sellers) with a performance way below expectations....Liana jumped in, took care of everything and now we are the happy owners of a condo in Laguna that we love. In closing, Liana &Dusty are/were exceptional, and many more superlatives would be in order. Andrei
Rhervey27
Review for Member: Liana Norman
ZillowVERIFIED Liana negotiated the purchase of a townhouse/condominium. She is very professional and conscientious. She also was instrumental in finding a tenant and negotiating a very fair lease. She has extraordinary market knowledge. As a result she is a terrific agent for both buyers and sellers. I will use her again and have referred others to her as well.
Angela M.
Review for Member: Liana Norman
ZillowVERIFIED Due to the fact we were first time buyers in California and our primary home in Michigan we didnt know how to really get started. Liana and Dusty Facinelli were AMAZING. They set us up with a reputable mortgage broker, inspections, a mobile title co for signing in Michigan and so much more! We were so confidant with them from the initial showing we chose to utilize them as our broker even though they were representing the seller. Everything went smooth and Liana knows what she is doing and get things done asap.
DOCGRAY3
Review for Member: Liana Norman
ZillowVERIFIED Bought a rental condo with Liana Norman. Ethical, knowledgeable and a pleasure to work with. Extremely helpful with financing and repair issues. Liana went out of her way to be available for our questions and concerns regardless of their redundancy; always in a timely manner. She was always patient even when dealing with potential buyers who were misrepresenting their abilities to rent a high-end property. Inevitable delays and problems did not derail her. Cool under stress. Highly recommended.
Lisafischer97
Review for Member: Liana Norman
ZillowVERIFIED Liana was a pleasure to work with! She was upfront and honest and knew the market well. We received fast responses to all questions/concerns. She was very organized and facilitated a quick sale for out-of-state buyers.
Lynn H.
Review for Member: Liana Norman
ZillowVERIFIED I can't say enough about Liana. What a refreshing personality. Fun to talk with and so knowledgeable. She was the seller's Agent. When I met her, I immediately asked if she would also represent me. I'm glad I did because with so many rules required with Homeland Security I'm not sure we would have ever closed escrow. I think she did it in 45 days. I couldn't have asked for more. Courteous, attentive, responsiven and so aware of all the moving parts including my bank in New York . She might have gently threatened my bank in New York with a way only she could do respectfully to get the job done. I love her. She is great. Thank you Liana.
LJHeacox
Review for Member: Liana Norman
ZillowVERIFIED I cant say enough about Liana. What a refreshing personality. Fun to talk with and so knowledgeable. She was the sellers Agent. When I met her, I immediately asked if she would also represent me. Im glad I did because with so many rules required with Homeland Security Im not sure we would have ever closed escrow. I think she did it in 45 days. I couldnt have asked for more. Courteous, attentive, responsiven and so aware of all the moving parts including my bank in New York . She might have gently threatened my bank in New York with a way only she could do respectfully to get the job done. I love her. She is great. Thank you Liana.
Diablojustice
Review for Member: Liana Norman
ZillowVERIFIED Liana was a consummate professional at all stages of the process. She was extremely responsive and understanding of our needs. She worked extremely hard for us pre-viewing homes, answering questions, and was always available to us when needed. Her knowledge and expertise of the area and the process were outstanding. She is a tireless advocate for her client and knows just how to navigate the process to make it run as smoothly as possible. We could not be more pleased with her and would recommend her to any and all, and already have.
Shawnway88
Review for Member: Liana Norman
ZillowVERIFIED Liana helped my wife and I purchase our first home in San Juan Capistrano, CA. She was very quick and made closing very simple for us :) We had a 20 day escrow!
Zuser20170220094647365
Review for Member: Liana Norman
ZillowVERIFIED liana is extremely high energy and organized..she really did a great job. Was my first home purchase and walked me through the process like a pro. Cannot recommend highly enough and will use again for future purchases.
Rhervey8
Review for Member: Liana Norman
ZillowVERIFIED Liana is a skilled real estate agent. She works very hard for her clients. She has great market knowledge which helps sellers list their properties at realistic prices and buyers pay a fair price. She has quality vendors that can help make repairs quickly where needed and she is on top of every aspect of the transaction. Liana helped us buy an investment property and she was instrumental in finding a tenant as well. I have worked with a lot of brokers, but she is the best of the best.
Mark B.
Review for Member: Liana Norman
ZillowVERIFIED Liana is as hard working of a person as I have ever met and made the whole experience of simultaneously buying and selling a home seamless. Her local knowledge is unsurpassed and I would highly recommend her to anyone.
Terri S.
Review for Member: Liana Norman
ZillowVERIFIED If I could I would add 10 more stars. I would recommend Liana to everyone She is professional, knowledgeable, talented and extremely kind. Our sale had some difficult components to it. Liana was on top of everything happening. Her response time when I called her was immediate. We lived in the house for 36 years, that being said it was an emotional time. She actually made selling an enjoyable experience. I just cannot say enough about her.
User841569
Review for Member: Liana Norman
ZillowVERIFIED Liana is as hard working of a person as I have ever met and made the whole experience of simultaneously buying and selling a home seamless.Her local knowledge is unsurpassed and I would highly recommend her to anyone.
Zuser20140708083659785
Review for Member: Liana Norman
ZillowVERIFIED Was too busy, could only fit us in late at night, and never followed up with us, even reached out again did not hear back from her. Xxxxxxxxxxxxxxxxxx
Nestorjanis
Review for Member: Liana Norman
ZillowVERIFIED As a newcomer to Orange County it was important for to me to work withan agent very familiar with the area and Liana is definitely that agent!!She quickly understood my price range and the type of property I wanted to purchase.In these days the Internet is a valuable tool for selecting location and tracking the market but to close on your chosen property an experienced agent on your side is a must.I highly recommend Liana Norman
Cheiron S.
Review for Member: Liana Norman
ZillowVERIFIED Liana found a home for me that fits all of my requirements. She also helped me navigate the paperwork process to buy my home in California while working with my real estate agent in another state who was selling my previous home. This was a particular challenge due to the substantial differences in state practices and my work schedule. Liana is quite knowledgable and friendly. I would definitely recommend her.
BrandonJones41
Review for Member: Liana Norman
ZillowVERIFIED Liana sold our townhouse in San Juan Cap in about a week...FULL PRICE!! Nothing but good things to say. On top of things at all time. Thank you Liana.
Dfcox777
Review for Member: Liana Norman
ZillowVERIFIED Liana sold our townhouse in San Juan Cap in about a week...FULL PRICE!! Nothing but good things to say. On top of things at all time. Thank you Liana.
