If I could give Lauren more than 5 stars, I would. She was basically my real estate agent in angel form lol. Before Lauren, my condo had been on the market with another agent for over 100 days with barely any showings and not a single offer. I was beyond stressed and honestly scared I was going to go through the same hopeless process again. Lauren was different from our very first call. She is a go-getter, incredibly experienced, professional, kind, and truly advocates for her clients. The best way I can describe her is a kind angel, organized soccer mom, cool big-boss older sister, and real estate powerhouse all in one. Once she took over, the difference was night and day. She repositioned the listing, coordinated professional cleaning, photography and a floor plan, personally hosted open houses, followed up with buyers and agents, and made sure the home showed at its absolute best. After 100+ days with no offers before her, Lauren got me a solid offer in about a month. She also handled all the difficult behind-the-scenes stuff like outdated HOA documents, termite work and clearance, my pain-in-the-butt HOA lol, condo financing requirements, and a difficult lender on the buyers side. She kept me informed, explained everything clearly, and made me feel protected and advocated for throughout the entire process. I officially closed today, and when I got home Lauren had even surprised me with the most beautiful giant bouquet of flowers. I genuinely wish I had found her six months earlier. As long as I'm in the Bay Area, Lauren is my person for real estate. I will recommend her to everyone. Lauren, THANK YOU genuinely for making such a difficult journey so much easier. You are an absolute superstar.
My wife and I had an awesome experience working with Lauren, and wed recommend her without hesitation. We started our home search at the beginning of June with a pretty aggressive timeline. We were living in San Diego but trying to buy a home in the Bay Area, so we needed someone we could really trust. From the start, Lauren jumped right in. Wed send her a list of homes we were interested in, and shed go tour them almost immediately. The videos she made for us were honestly one of the biggest reasons we felt comfortable buying from a distance. These werent quick walk-throughsaEUR"shed open every cabinet, look under sinks, point out things she liked and things she didnt, knock on walls, check finishes, and basically inspect the house the same way we would have if we were there ourselves. It felt like having another set of eyes that we completely trusted. Communication was also outstanding. We never felt like we were chasing her for updates, and she was always available when we had questions. One thing that really impressed us was how much work she was doing behind the scenes. Every time she called with an update, it seemed like shed already solved whatever issue had come up. Instead of bringing us problems, shed already talked to the lender, the listing agent, or whoever she needed to, figured out the options, and had a recommendation ready. She was constantly three steps ahead, but at the same time, she never made us feel out of the loop. She always explained what was happening, why it mattered, and made sure we understood everything before moving forward. When we flew up to see homes in person, one of the houses she showed us ended up being the house. She negotiated a great closing cost credit for us and explained why that approach made more sense than simply lowering the offer price. Looking back, that advice was spot on. Thanks to her, we closed on our first home in Dublin on July 9th, and we honestly couldnt be happier with the outcome. Its an amazing house, and the whole process went far more smoothly than we expected. Lauren has a great balance of professionalism and grit. She moves fast, stays organized, and gets things done, but shes also approachable and easy to talk to. Buying your first home can be overwhelming, and she somehow made a complicated process feel manageable the whole way through. If youre looking for someone whos proactive, thorough, and genuinely has your back, Lauren is exactly the kind of realtor you want in your corner. We feel really lucky that we found her.
Lauren goes above and beyond to support her clients. She helped my husband and I search for nearly a year as we figured out what our forever home would like and where it would be. She responds quickly to requests, even staying up late on a Saturday night to ensure we got a counter offer on our dream home. Beyond that, she helped us measure the entire home, take pictures for insurance, and even had her house cleaner clean the house before we moved in. We highly recommend her.
Lauren is truly a gem. She is not only one of the best in her field, but she is also incredibly patient, compassionate, and genuinely invested in her clients. She takes the time to understand your needs and works tirelessly to help you find the right homeaEUR"not just any home. One of the things I appreciated most was her attention to detail. She pointed out both the pros and cons of every property and noticed things I would have easily overlooked. She helped me think beyond the excitement of a showing and consider the long-term practicality of each home. Buying a home as a single woman in the Bay Area felt nearly impossible. I had started and stopped the process several times over the years and eventually convinced myself that homeownership just wasn't going to happen for me. Lauren never gave up on me, even when I was ready to give up on myself. She encouraged me every step of the way, kept me motivated when things didn't go as planned, and reminded me that the right home was out there. Finding a home that met both my standards and my taste was no easy taskaEUR"I admit I'm picky! But whenever I became discouraged, Lauren would check in, offer reassurance, and help me stay focused. Her positivity, persistence, and unwavering support made all the difference. Thanks to Lauren, I am now a homeowner. I can't recommend her highly enough to anyone looking for a realtor who is knowledgeable, honest, dedicated, and truly cares about her clients' success. If you're looking for someone who will advocate for you and make you feel supported throughout the entire process, Lauren is the one.
We first met Lauren when we were kicking tires. We didn't have an agent yet, and frankly, we were still figuring out the right fit aEUR" especially after the realty law changes made every other agent pressure us into signing a 3-month exclusive contract before we'd even seen a single house. Lauren did none of that. She let us take our time, answered every question, and simply outworked everyone else we interviewed. That's when we knew. Lauren is ALWAYS there. Every text, every late-night question, every panic moment during what is genuinely one of the most emotional experiences of your life. She even responded to my messages and arranged a house showing while she was on a family vacation halfway around the world. That's not obligation aEUR" that's someone who truly cares. Her knowledge goes far beyond comparable sales and contract terms. More than once, she literally got down and crawled under a house (in stiletto heels!) to walk us through everything we should be looking for. She's not just protecting your interests on paper; she's in the trenches with you. And through ten months of bouncing all over the Bay Area aEUR" from city to city, shifting neighborhoods, second-guessing ourselves aEUR" Lauren never lost patience with us once. She kept us anchored to the criteria that actually mattered to us, gently steering us back whenever we started chasing something shiny that didn't fit. When we thought we'd found "the one" multiple times only to move on, she guided us to stay patient, talked us down from the ledge more times than I can count, and never once pushed us toward a decision that wasn't right for our family. When we finally found our forever home aEUR" with the worst possible timing, right before a trip we couldn't cancel aEUR" Lauren handled everything. She stayed in constant communication with the sellers and their agent, conducted the final walkthrough on our behalf, and made sure nothing fell through the cracks. Lauren is not a transactional agent. She is a trusted partner, an advocate, and someone I will call long after closing aEUR" for advice, for referrals, for anything. If you're navigating the Bay Area market, stop interviewing agents. You've found her.
Lauren is an experienced realtor with deep knowledge of the market. From start to finish, she stayed in touch and when she says call me anytime, I always answer my phone, she truly means it. Lauren listened carefully and really understood our situation. She made selling my dads house a smooth and successful process. She prioritized our needs throughout the process. Her professionalism, advice, insight plus relationships with other service providers that sellers and buyers often need, were invaluable. I highly recommend Lauren to anyone looking for a knowledgable, hardworking and trustworthy realtor who will go above and beyond.
Best Realtor Ive ever worked with! My wife and I cant thank her enough in finding our new house. She has deep knowledge and experience in the real estate industry that includes the latest trends and insights into the East Bay Area. Her goal is to build long term partnerships by understanding your personal needs and will work hard until they become a reality. Id highly recommend to bring her into your next home search to make your dreams come true.
Lauren did an amazing job from start to finish. She provided support in navigating me through the tenant transition process. Even helped the tenant with relocating. Her game plan for marketing the property was brilliant. We had multiple offers within a few days resulting in a 27% offer above the listing price. The entire process was so fast and seamless that I am sure that I missed something. One thing for sure, Lauren earned my trust and a strong recommendation.
Lauren did an an extraordinary job helping us to find our beautiful house, she really fought for us to get the best price and she got the location that we never thought we could get...We are so grateful for her professional work and at the same time her caring and knowledge advice. We can never thank her enough. We recommend Lauren 100% SHE IS THE BEST !!!
We?ve bought two house and sold one with Lauren. She knowledgeable, responsive, a great negotiator, and fun to house shop with. We would work with her again without hesitation!
After talking with multiple realtors, we decided to go with Lauren. I am so happy we did! From day one, she went above and beyond, and was dedicated to selling the home. She would answer all questions, and explain things we didn't even know to ask. I will recommend Lauren to all my friends and family. If I have any real estate needs in the future, she will be the first person I call. Thank you Lauren!
We bumped into Lauren when looking at another house (She was selling) and we were interested in buying & at the time we did not have an agent. As we spoke to her, it became apparent we should hire her as our agent. Been great partnership/friendship since. She is very straight forward, knowledgeable, honest. No bs. Take's care of her clients. Liked she wouldn't represent both buyer & seller as there could be conflict of interest. She helped us both as a buyer & seller of our home. Very hands on as she does it herself. Available any time for questions. I like one of the other reviewers description "She is a fighter" and she'll fight for you.
It was time to sell my parent's home which had a lot of deferred maintenance. We met with Lauren to discuss how to get the best "as is" sales price without doing any upgrades. Lauren assessed what needed to be done to sell the home, executed the plan, and delivered the best price for the market...Deal Closed! She asked us to "trust the process" while keeping us updated on what needed to be done to accomplish the goal. Lauren is hard working, aggressive, professional and a clear communicator with attention to detail. If you need to buy or sell a home, call Lauren. She will NOT disappoint!
Prior to working with Lauren, I had been working with another agent for a short time that was truly great at what she does, but a little too aggressive for me. She just didn't understand what I wanted or needed and the houses that this agent pushed me to make offers on were honestly so far out of my budget that I felt sick after we submitted the paperwork. Thankfully none of those offers were accepted. Fast-forward to Lauren being recommended to me by a colleague and I couldn't be more grateful. The Bay Area housing market is insane and Lauren helped me to find my dream home for almost 5 years... 5 years of job changes, location changes, and just lots and lots of disappointments. I am a single female and throughout everything Lauren never let me give up and always made sure I was going to end up somewhere safe and comfortable, but within my budget. Throughout our journey together, Lauren became someone that I considered a friend, and someone who I could trust and lean on. She always made me feel like I was her only client and made herself available at all hours to answer any questions that I had. I always felt like she was really looking out for me and her support meant a lot. She was always honest and upfront with me and somehow always knew exactly what I needed to hear. In the end, she got me into the perfect (for me) house, and helped me pull every string possible to close the deal. I cannot recommend Lauren enough!
I think anyone looking to buy a home in the Bay Area is well aware of how competitive the market is for a buyer right now. If you want to be able to get that dream home that you and 15 other buyers all simultaneously fell in love with, then you NEED to call Lauren! She will make it so that your offer is 100% the most attractive offer, and yet somehow, you will not pay a penny more than you had to pay to get that house. I'm serious. That's how good she is. But even beyond that, she is just super knowledgeable about home construction and can really help you understand what you are buying and how much it will cost to maintain and upgrade the home. She will go above and beyond for you as a client. This is my third home, and I've been through the buying and selling process now with 5 agents. Lauren is truly the best of the best, and if I ever need to sell this house, I know exactly who I will call!
Our experience working with Lauren has been nothing short of amazing. We started the process a little more than a couple of years ago without fully understanding the market but with a big wish list to explore. Throughout the years, we have received valuable information from Lauren that has helped us stay focused while maintaining our priorities in mind. During this period, we went from being a family of 3 to 4 and found ourselves both working from home. The needs changed through the years, and Lauren adapted with us. Lauren's been extremely patient with us, taking the time to walk us through homes and openly discussing all the little details we might've overlooked. Her genuine expertise in the industry shines through, but what we appreciate most is her sincere guidance. Lauren genuinely cares about what's best for your family, going beyond closing deals to truly understand your family's needs. After years of searching, and honestly being mentally fatigued by not finding what we wanted, the greatest opportunity presented to us and Lauren just knew this was the one. We could not, in many years, imagine a house like that was even possible for us. When it comes to closing a deal Lauren is as diligent as it gets. She went above and beyond, using all her magic tricks to get us the house that we had been dreaming about for years. The overall closing process was very smooth. She kept us posted through every single step and her dedicated team made it all possible. The house not only checked all of our desired boxes, which I can say were pretty extensive, but it also exceeded our expectations within OUR desired budget. We feel extremely lucky and could not be more thankful for having a partner like Lauren and her team in this process. She is driven, focused, knowledgeable, professional, and, above all, she cares to give you the very best. We love Lauren and we would absolutely recommend her services to anyone seeking to buy a home.
Lauren is a tremendous realtor, very knowledgeable, experienced and professional, as well as extremely passionate about providing the highest level of service to her clients. She is an absolute perfectionist about every detail, large and small, and will stop at nothing to ensure EVERYTHING is completely perfect. In my case, she absolutely went WAY above and beyond to come up with creative solutions to sell our condo, which, suffice it to say, was an extremely difficult situation. I highly recommend Lauren!
I cannot speak highly enough of Lauren Kraus! From start to finish, she went above and beyond to make the sale of our home due to a military move as smooth and stress-free as possible. She took care of everything aEUR" from scheduling contractors for necessary prep work, to hosting multiple open houses, and providing expert guidance through every single step of the process. Her attention to detail and dedication to ensuring our success were unmatched. But it didnt stop there! Even after the sale, Lauren continued to be a valuable resource for us when it came time to purchase our next home aEUR" offering support, advice, and insights with absolutely no benefit to herself. She truly embodies what it means to be a fantastic realtor and an even better person. If we could, we would absolutely pack Lauren up and take her with us wherever we go for every future home purchase or sale. If youre looking for a realtor who is not only knowledgeable and skilled but also genuinely cares about her clients, look no further than Lauren! She's a true gem!
Lauren was amazing. She is very knowledgeable and professional. She is very smart and knows how to negotiate the price on behalf of their clients. She negotiated the price down on our new house in Walnut Creek and negotiated our price up on our house for sale in Oakland. We had to do some repairs on our house for sale in Oakland, and she had her crew doing all the work in time before escrow closed. Overall, we are very pleased with both transactions.
We can't say enough good things about Lauren! From the very beginning, she saw the true potential in our home and had a clear vision for it when some others didn't. She promised to take our keys and handle everything, and she absolutely delivered. Lauren saw to every detail and transformed our house into a masterpiece. We (almost) regretted moving out. Throughout the entire process, Lauren went above and beyond, solving problems as they arose and making sure we were always taken care of. She worked tirelessly to make sure everything goes smoothly. Thanks to her hard work, our house sold successfully to a wonderful family who will (hopefully) love it as much as we did. We are so grateful for Lauren's unwavering commitment, professionalism, and expertise. She truly made the whole experience seamless and successful. I couldn't be happier in my choice of agent.
Wonderful! Lauren was very informative and helpful and got our house sold quickly so we could get our dream house. Did everything we asked of her and she was very patient with us as second time buyers. Negotiated the price and our selling price very well. And like I said got our house sold very quickly.
Our experience working with Lauren has been truly exceptional. We embarked on this journey over two years ago with a limited understanding of the real estate market but armed with an extensive wish list. Lauren has been instrumental in guiding us through the complexities of the process, providing invaluable insights that helped us remain focused on our priorities. Over the course of these years, our family expanded from three to four members, and our work dynamics shifted to a home-based setup. Lauren adeptly adjusted to our evolving needs. Lauren's patience has been a cornerstone of our experience. She took the time to show us various homes, meticulously discussing the pros and cons we might have overlooked. Her industry expertise is evident, but what truly sets her apart is her ability to articulate why a particular property may not align with our preferences and redirect us towards more suitable options. While many can show a home, Lauren's true value lies in her commitment to safeguarding our family's best interests, prioritizing our needs over the convenience of closing a deal quickly. After an exhaustive search that left us mentally fatigued, Lauren presented us with an opportunity that surpassed our wildest expectations. Her keen negotiation skills, akin to a shark in the real estate waters, played a pivotal role in securing the house of our dreams. Throughout the entire process, she kept us informed at every step, and her dedicated team worked seamlessly to make our dream home a reality. Not only did the house meet our extensive list of criteria, but it also exceeded our expectationsaEUR"all within our desired budget. We consider ourselves incredibly fortunate to have Lauren and her team as partners in this journey. She is not only driven, focused, and professional but, above all, she genuinely cares about delivering the very best for her clients. Beyond the home-buying process, Lauren has cultivated a network of trusted providers, including contractors and top interior designers, enhancing our overall experience. Lauren didn't just help us find a home within our budget; she guided us in understanding the full potential of our property. We cannot express enough gratitude for Lauren's unwavering commitment and expertise. We wholeheartedly recommend her services to anyone in search of their dream home. Lauren is not just a realtor; she's a trusted partner dedicated to making your home-buying journey a resounding success.
Too aggressive for ask the wrong reasons. Lauren did not listen to us and did not follow through on her promises. She ultimately drained all of our equity doing unnecessary work in our home that didn't improve our add any increased value to our home. Our home was a 3-bedroom with a den and she listed our as a 4-bedroom 3-bath and once buyers saw the it was a lie we became stagnant and our home sat on the market with no interest. It was a mess and I wish we would have never trusted Lauren because we lost everything because of her.
Lauren was excellent in understanding our needs, being there for everything at our convenience and helping us purchase our first home. She continues to check in with us 1 year after our purchase. I would recommend Lauren to anyone looking to buy or sell their home.
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