Note: Reviews may include other agents on their team
What clients say about this agent....
Kcook100
Review for Member: Laura Kaplan
ZillowVERIFIEDLaura was an excellent Realtor. Her marketing intuition and process follow through made the sale of our home very smooth. Laura was also very nice and took the time to get to know us. It was a pleasure to work with her.
Diana M.
Review for Member: Laura Kaplan
ZillowVERIFIED Laura recently helped us sell our home and buy a new one. She was very attentive from day one. She was available to answer my questions and calm my anxieties about the processes when needed too. She's very knowledgeable about the market and guided us along the way. She was honest, upfront, and was able to find us a great home and get us a great offer for current home. I would recommend her to anyone.
Danielaprestes
Review for Member: Laura Kaplan
ZillowVERIFIED Our experience with Laura Kaplan was flawless from beginning to end! She goes above and beyond what is expected of a realtor. Laura is always available, always quick to respond and easy to get ahold of. She is experienced, extremely knowledgeable and a wonderful person with whom to partner for such an important event as selling your home. She provided us with a very detailed analysis based on current market conditions. She gave us a range of listing price, and reasons behind it. Laura came in with her team and even helped stage our home. The pictures they took were fabulous. Really showed the highlights of the home. The selling process, including the pricing, staging and showings was a stress-free experience. Overall, thought-out the sale, Laura was on top of the game and help closed the deal. A million heart thanks for what youve done for our family! We were truly blessed to have you as our realtor, particularly during such a difficult time. I would definitely recommend Laura for anyone who is looking to buy or sell a home exceptionally in the West Chester area!
Lfhearn
Review for Member: Laura Kaplan
ZillowVERIFIED Laura was extremely helpful in helping me find the perfect community to buy my home. I was new to the area, and she was very knowledgeable when she educated me on the area. She made a very difficult time and decision very easy. If you are looking for someone to truly have your best interest in mind, choose Laura.
User9689663
Review for Member: Laura Kaplan
ZillowVERIFIED Laura recently helped my husband and I purchase our first home...during a pandemic. She went above and beyond, making the home buying experience more enjoyable than we could have imagined. She answered all of our questions, texts and phone calls promptly (at all hours). Using her expertise and strategy, Laura helped us to win our dream home over 7 other buyers and kept us calm in the process. She even assisted on move in day when we were having electrical issues. We absolutely plan to work with Laura in the future and cannot recommend her enough!
Dbauman007
Review for Member: Laura Kaplan
ZillowVERIFIED Laura was wonderful! We couldn't of had a better experience selling our home with her. We had an old unique home and we were a bit nervous about the whole process. Laura came in and was spot on with expectations. I would recommend her to anyone selling a home!
Hannah K.
Review for Member: Laura Kaplan
ZillowVERIFIED My husband and I recently used Laura to sell our home and we can not say enough great things about Laura as a realtor and a person. We had used other realtors in the area in the past but wanted to explore other options when we came across Laura, and we are thrilled that we did! From our first in home conversation with Laura, we knew that she was the realtor we wanted to work with. She discussed with us the pros and cons of our home, explained the current market, and described the clientele that would be interested in purchasing our home. She listened to our thoughts and opinions on what we felt our home was worth, provided her professional opinion, and we collectively came to a decision of price point. She also is super nice and funny, so was truly a pleasure to work with!! She moved very quickly in the staging and photographs of our home and we were able to get the house listed right when we wanted it. We received 4 offers, 2 of which were before our open house, and we ended up selling for above asking price! Throughout the entire process, Laura was knowledgeable and always available and quick to respond to us through email, phone call, or text message. We will never use another realtor again and will always recommend Laura to anyone and everyone that we can!
Janetcooper19382
Review for Member: Laura Kaplan
ZillowVERIFIED Laura was the one and only realtor I even considered when deciding to sell my home. She was open, honest and "real" with her feedback on my home - no surprises. Very responsive to my texts and messages. Really made the whole process pretty easy from beginning to end. A pleasure to work with.
Kate Z.
Review for Member: Laura Kaplan
ZillowVERIFIED Laura Kaplan is the only realtor we will ever use! When our tenants of four years gave their notice, my husband and I made the decision to sell. We know A LOT of people in real estate...but we knew right away that we wanted Laura to list our house. Not only is she exceedingly knowledgeable about the real estate market, she's incredibly enthusiastic about it. Laura was confident she could sell our house and she did aEUR" in one day! Our house that sat on the market for over 8 months back in 2015 had two offers on day one. We were THRILLED. And we have Laura to thank for it. She looked at our rental property and knew exactly what needed to be done to sell it. We followed her advice because we trust her. She even has lots of great local contractor recommendations, which definitely saved us time and money. And while we were working on the house, Laura was working her magic. Professional photos and write ups, social media exposure, online and cable adsaEUR|she knows what to do to get the job done. Laura Kaplan is professional, honest, and downright awesome. You will not regret choosing her.
Zuser20170324071033560
Review for Member: Laura Kaplan
ZillowVERIFIED As a first-time homebuyer, I was nervous about purchasing my first home. However, Laura put me at ease during the entire process. She was incredibly knowledgeable about the area that I was targeting for my new purchase. Additionally, she was responsive to any questions that I had. Laura was professional and easygoing to work with and I never felt pressured or rushed while I was making those tough decisions. On the day of closing, I felt a sense of calm, knowing that I made the right decision with Laura and the house that she helped me negotiate. I will absolutely work with her in the future and I highly recommend her for anyone who is in the market to buy or sell!
Zuser20170419175335357
Review for Member: Laura Kaplan
ZillowVERIFIED My husband and I worked with Laura to sell our townhouse recently. Laura was wonderful to work with, we immediately felt an instant connection with her. She made selling our house simple and less stressful than we initially anticipated. Living in a small space with two young kids can be challenging when trying to stage for potential buyers. We thought we were going to have to put in a substantial amount of money into updating light fixtures, painting, etc. Laura came in and provided easy remedies with barely any cost associated to get our house aEURoeon-the-market ready.aEUR? She was so thoughtful in that she was conscious of our schedules with two young kids when the showings began. She certainly made the best use of our time, and always kept us connected in terms of the status of potential buyers.I trust Laura in that I truly got the sense that she wanted the best outcome for our family. She made everything so easy, not to mention she sold our house in just four days! I am grateful for her hand holding throughout the process in helping us to negotiate the best outcome. We highly recommend partnering with Laura!
Susan H.
Review for Member: Laura Kaplan
ZillowVERIFIED My spouse and I worked with Laura to purchase a home for my parents to enjoy their retirement in and I couldnt be happier with the experience! As first time homebuyers, we were extremely nervous about the process and had no idea what to expect, but things went far more smoothly than I thought they would. It was a bit difficult for us as we live in NYC and didnt know the area well, and because my parents are moving from upstate New York, 7 hours away aEUR" they had lots of preferences, but it was hard for them to come down to look at houses. We ended up only going to a couple of places before finding a place theyre absolutely thrilled with. After that, it was just a matter of making sure everything took place according to schedule and Laura was great at ensuring things were on track. She is an excellent communicator and was always available by text, phone, or email and was able to allay so many of our concerns. She helped us get a good price on the house as well as giving us plenty of recommendations for other professionals. Working with Laura made things incredibly easy and I highly recommend her. If we ever find ourselves looking for another home in Chester County, Id love to work with her again!
Michael
Review for Member: Laura Kaplan
ZillowVERIFIED My wife and I were recently in the market for a new house in the West Chester area. We needed a realtor to represent us so that we could buy a new house and sell our former house in Delaware County. ...
Michael C.
Review for Member: Laura Kaplan
ZillowVERIFIED My wife and I were recently in the market for a new house in the West Chester area. We needed a realtor to represent us so that we could buy a new house and sell our former house in Delaware County. Our first question as we began the process...who was going to represent us as our realtor? We couldn't simply pick any realtor, this was one of the biggest financial transactions of our life. We needed to do our homework and select somebody with stellar reviews. Like many of you reading this, we searched the internet and our research led us to Laura Kaplan. Let me tell you, the reviews do not lie...she is truly the best person for the job. From the very first e-mail that I sent her all the way through to the end, she was prompt, responsive, pleasant, patient and professional. Navigating the hot West Chester market as buyers in 2019 is not an easy task, but with Laura by your side you will not go wrong. When Laura represented us as buyers, she advised us of many tips and tricks to create a winning bid offer. She knows the real estate market and current home value trends very well. Laura is very ethical in her business practices and she consistently reminded us that she works for "us"...not the sellers. When it came time for Laura to represent us as sellers (we sold our old house after buying our new house), we experienced two of her greatest traits...her marketing abilities and negotiation skills. She provided us with a professional staging session, a professional listing photo session, a Youtube video showcasing our home, and a few other tricks to help maximize our profit. When it came time to negotiate the inspections process during our home sale, Laura was patient and persistent in protecting our bottom line. Our house ended up selling in 4 days for over asking price with multiple offers. We closed the deal in 30 days. This would not have been possible without Laura's marketing and negotiation skills. She simply crushes the competition and makes all other listings look like child's play. Now that our real estate adventure is over, my wife and I feel we are no longer strangers to Laura. We feel as if we have gained a friend. If you are having a hard time deciding on a realtor, don't hesitate, call Laura. Thanks again Laura, we love our new home!
Sgostkowski1
Review for Member: Laura Kaplan
ZillowVERIFIED Laura was so nice and helpful! She was always available when I needed her! Helped make my first home purchase a breeze, 100 percent would recommend her for everyone!
Shilpaann123
Review for Member: Laura Kaplan
ZillowVERIFIED I have known Laura for many years. When it came to finding our home she was my first choice. I am extremely happy that we chose her. As a new homeowner, she was very helpful in guiding us through the entire process . She knew what we were looking for and always responded promptly to our endless questions. She made the whole process very easy. Rain or snow, she will be there with you for the house hunt. I highly recommend her!!
Teamdent3
Review for Member: Laura Kaplan
ZillowVERIFIED I have used Laura for all of our real estate needs over the past 3 years. She has done a tremendous job in finding us our home as well as negotiating the best price for us. Additionally Laura was able to line up tenants for our rental property on two separate occasions including securing tenants within a week of listing. I would recommend Laura to anyone looking for real estate in the Greater Philadelphia area
Lahoward05
Review for Member: Laura Kaplan
ZillowVERIFIED My husband and I worked with Laura to purchase a home in Downingtown and we really cant say enough good things about her. She is knowledgeable, approachable, personable, endlessly patient, and incredibly generous with her time (including mornings, evenings, and weekends over the course of several months). She answered every question and still continues to assist us with questions we have about the area.Laura really relieved the stress level of purchasing the ideal home while on a very tight timeframe. I truly believe her expertise helped tremendously in our offer getting accepted. we highly recommend her!
Zuser20170721043335772
Review for Member: Laura Kaplan
ZillowVERIFIED Laura found us our dream house in just 2 days time! She new what we were looking for and found us a house even before it was being listed for sale. We love our new home!!!! She is also amazingly knowledgeable about the local West Chester/MainLine area and can give you input and insight into anything you may need. Laura also recently sold our old home and the transaction went smoothly and without any hiccups. We are thankful to have met Laura and would recommend her to anyone looking for their next home!
Sarahpalmiere
Review for Member: Laura Kaplan
ZillowVERIFIED ?My husband and I could not have asked for a better realtor! Laura was very open and communicative! She kept us informed throughout the entire home buying process and always let us know what to expect next. When we found the home of our dreams, we were told that there was already an offer and they were not planning on showing anymore, all before the first open house. Not only was Laura able to get us into the house, but we also put in an offer and had it accepted on the SAME day we walked it! We are so appreciative of all of the work Laura did for us and she made buying our first home as easy as could be. Highly recommended!!?
Michelle
Review for Member: Laura Kaplan
ZillowVERIFIED Laura was an excellent realtor. We feel so incredibly lucky and fortunate to have used her as our realtor in buying our first home. She was extremely detailed and meticulous down to the day of closing. ...
Michelle J.
Review for Member: Laura Kaplan
ZillowVERIFIED Laura was an excellent realtor. We feel so incredibly lucky and fortunate to have used her as our realtor in buying our first home. She was extremely detailed and meticulous down to the day of closing. To be honest, my husband and I were very nervous about buying a home; however, Laura made the processes very simple. She asked us specifics of what we were looking for in a home and somehow she was able to find a home in our price range with the information we provided her. We could not be happier in our home and in the area where we live.
LSPHD
Review for Member: Laura Kaplan
ZillowVERIFIED I have done several real estate transactions and Laura is top-notch. We were selling my parent's house "as-is". She knew that specialized market, and got several investors in within the first 36 hours. We had multiple offers within 3 days. We also had a surprise unusual development just days before closing and she was on it immediately, and negotiated a very good solution so the deal could close. We had interviewed several agents, but chose her because of her energy and her very convincing description of the relevant market and the approach she would take. She completely delivered.
Lizcueg
Review for Member: Laura Kaplan
ZillowVERIFIED I cannot say enough about how amazing Laura is. We were looking for our first home and had no idea what we were getting ourself into.. houses were going in a few days if not overnight. Laura was on top of making sure we received daily updates on listings. When we made our offer she stayed up pretty late working with our lender and getting everything situated. She also make sure she went above and beyond to reach out to the buyers agent and create a relationship making sure that she knew what they sellers were looking for in order to make it an easy sale. She was so easy to talk to...always made us feel so comfortable and explained everything which made this house buying process so smooth and easy!! She was so responsive and quick with any requests. I recommend you work with Laura!! She is the best around.
Jeff B.
Review for Member: Laura Kaplan
ZillowVERIFIED Laura is one of the best! Throughout the whole process of selling our home, she always made us feel like we were all in it together. She was engaged every step of the way. We highly recommend Laura to anyone planning to sell or buy a home. Youll be happy you chose Laura Kaplan.
KatieWorst
Review for Member: Laura Kaplan
ZillowVERIFIED I cannot say enough positive feedback about Laura. She is so knowledgeable in the real estate field. She really listened to what we wanted and helped us close the deal on our dream home! Anytime we needed her, she promptly responded. She really cares about her clients and will go above and beyond to get you what you want. I plan on recommending her to all of my friends!
Nick P.
Review for Member: Laura Kaplan
ZillowVERIFIED We sold our home through Laura on 1/5/18. Laura was thorough, knowledgeable, driven and always there to help when needed. She is the consummate professional. Since we moved out of state, Laura made herself available to handle all the actions needed prior to closing at a moments notice. I would not hesitate for a second to give my highest recommendation for Laura.
Dvalire
Review for Member: Laura Kaplan
ZillowVERIFIED Laura was Always available to answer our questions and concerns! She helped in the the selling and buying of our homes and was a joy to work with! Her knowledge was key!!
Zuser20150308173403961
Review for Member: Laura Kaplan
ZillowVERIFIED Laura is excellent! She was super helpful in the home buying process from start to finish! We thoroughly enjoyed working with her and appreciate her ability to respond to our needs and questions.
Kendall
Review for Member: Laura Kaplan
ZillowVERIFIED Laura was wonderful to work with from start to finish! She helped us to figure out what type of home we wanted by sharing her great insight on the area and showing us different types of houses that met the criteria of what we were wanting. She pointed out pros and cons of each, and was patient with us during our deliberation.When it came time to putting an offer in she was extremely knowledgeable and savvy in the actual buying and negotiating process. She was also very helpful in explaining parts of the paperwork items that were foreign to us and answering our many questions.Laura provides a personal level of service we didn't see with other realtors. She made us feel like we were a priority and had our best interest in mind and is very easy to work with. I strongly recommend!!
Ktgreaves91
Review for Member: Laura Kaplan
ZillowVERIFIED As a first time home buyer, the process of purchasing a home was foreign to us. Step by step, Laura made it easy. She was with us every step of the way. Without hesitation, she made our search feel like her priority. She was honest with us when she needed to be, and always did what was right for us. With her impeccable knowledge of the area, she was able to find our dream home in a neighborhood that is perfect. Not only was she the right choice for us; she is, without a doubt, the right choice for you.
Janemccool8
Review for Member: Laura Kaplan
ZillowVERIFIED Having had no real experience with either buying or selling a home, it was critical that I found someone who would guide me through every step of the process. Laura was, without a doubt, the right and best choice for me! In addition to knowing the area well, Laura is an expert at handling every single detail involved in the transaction. I found her to be very easy to work with, and extremely competent and professional. I would highly recommend Laura Kaplan to anyone looking to buy or sell. She will get the job done!!
Sara B.
Review for Member: Laura Kaplan
ZillowVERIFIED After being recommended to Laura by a coworker, Laura was very receptive and open to working with us as potential first-time home buyers even though we weren't 100% sure we would even be buying a home in the near future. Laura presented our different options in the area we were looking in, the positive and negatives to each of those options, and continually listened to our "wants" which changed after we looked at what was available. After a quick hiatus to see what was around in the suburbs, we were eager to quickly make an offer on a home that become available where we were originally looking. Although we were in the process of working with another agent, we were not happy with her work and quickly contacted Laura back to assist us. Laura welcomed us back with open arms (On Mother's Day, and she herself is a mother), and had our offer in by midnight that same day.I would highly recommend Laura to anyone looking for their next home.
Zuser20151016112012842
Review for Member: Laura Kaplan
ZillowVERIFIED We had such a great experience finding our dream home. Laura knows this area like the back of her hand. She knew what we were looking for and she recommended houses that only fit that criteria in the neighborhoods we liked. She would get back to us right away with any questions we had and would set up dates to meet us at the houses we wanted to see. When it came time to go through the process of buying a house she knew exactly who to contact. We would definitely recommend working with her!
Maia19
Review for Member: Laura Kaplan
ZillowVERIFIED I chose Laura because she seemed very intelligent, driven and a great multi-tasker. I was not wrong. I am a very demanding client and Laura was always there to meet those demands patiently and professionally. I am continuing to work with her on other projects and will definitely use her services in the future.
Alana G.
Review for Member: Laura Kaplan
ZillowVERIFIED We are relocating from NYC and needed a realtor that would guide us through the whole process of deciding on an area before choosing and purchasing a home. Right away, Laura understood exactly what we were looking for and helped us find an amazing house that's perfect for our family! Given that we're not local, we relied on Laura a lot to refer us to an attorney, a mortgage company, an interior designer, and a landscaper and to be available when we couldn't physically be there throughout the home- buying process. She patiently explained everything to us every step of the way and was so easy to communicate with. We highly recommend her!
Nkdoak
Review for Member: Laura Kaplan
ZillowVERIFIED Laura is hands down the best of the best out there!!! We were looking for our dream home, and we were able to lock it down thanks to her. We were first time home buyers, so the process was intimidating to us. Laura put our minds at ease every step of the way. She is extremely knowledgeable with the entire buying process and was very patient and helpful in answering our 1000s of questions. Laura's negotiation skills are top notch and didn't take no for an answer. We highly recommend Laura to anyone who is looking for a decorated professional realtor! We cannot say enough great things about her! Hire her and you'll see!
Nthomas1220
Review for Member: Laura Kaplan
ZillowVERIFIED After almost a year long search Laura helped us purchase our first home!! She is knowledgeable, super dependable and always quick to respond. We couldn't have asked for a better experience!
User1823645
Review for Member: Laura Kaplan
ZillowVERIFIED My fiancA(C) and I worked with Laura to purchase our first home! She was super helpful and so easy to work with! Would definitely recommend for anyone entering the home buying process!
LeviProsp
Review for Member: Laura Kaplan
ZillowVERIFIED My fiancA(C) and I worked with Laura to buy our first house and we are so happy we made this decision. When we contacted her concerning questions or requests, we received a response within the hour. With her help, we were able to get our first home for a considerable amount less than the asking price. She kept us level headed during a tough negotiation and contingency process. When there was an issue at closing, she was able to work with the seller's agent to make sure we, the buyers, weren't left with a bad situation. I would recommend anyone to work with Laura.
Simmons 5.
Review for Member: Laura Kaplan
ZillowVERIFIED We got lucky and accidentally stumbled upon Laura as she was gracious enough to show us a property that sparked our interest. As we looked at the property we found Laura very personable, engaging and resourceful with several questions we had. One of the biggest traits you need in a realitor is the ability to bond and work as a team which we found with Laura. Our search lasted almost four months and Laura always replied immediately to our text or phone calls. Laura worked very hard to show us as many houses as possible and used her years of experience in negotiating deals and how to position offers with the most strategic and cost effective way possible based on the market. Laura was a true closer and got us our dream house for the only price that could have made it happen. Once we were under contract on selling and buying she was able to balance all of the steps necessary with ease and handled all inspections issues or problems with professionalism. We consider Laura to now be a friend and an excellent realitor who has a track record second. Last but not least she was able to field any after settlement questions or issues we had and solve them for us! Thank you Laura again for everything you did for our family.
Zuser20150309102215357
Review for Member: Laura Kaplan
ZillowVERIFIED Laura helped me buy my first home and she was incredible! She waited out the year it took me to make a decision and helped every step of the way, including after the sale. She talked me through every step and set me up with a great finance guy. As a single female that was hesitant at every step, her patience and knowledge was greatly appreciated. Plus, she figured out my personality and likes and dislikes very quickly! Highly recommend!
Aaronschol
Review for Member: Laura Kaplan
ZillowVERIFIED Want fast results and someone who helps you with your questions for your first home? Laura is your realtor! Laura became our realtor when our previous realtor couldn't close the deal with any of the 15 houses we looked at. When we switched to her she got the offer accepted in less than 72 hours for the house we really wanted.She remembers the little things that keeps you focused on your home purchase and answers your e-mails and texts as soon as you send them.It was a pleasure to have her as our realtor.
Firejensen5
Review for Member: Laura Kaplan
ZillowVERIFIED I cannot say enough nice things about Laura!!! She was amazing from day one and helped us overcome some obstacles from our previous realtor. She stepped in with confidence ands ease and helped us reach settlement. Honestly, if you are looking for a friendly, attentive, honest and hard working agent for both buying and selling... I would not hesitate to reach out to Laura. She made the whole buying experience as easy as it can be and was a delight to work with.
J M.
Review for Member: Laura Kaplan
ZillowVERIFIED Laura was amazing, she was very kind and helpful and helped me buy the perfect house that fit all my needs. My wife and I are very happy with the purchase. Laura went the extra mile for my wife and me. She helped us not make poor choices on our future house. If I didn't understand something she would help me. I used a VA loan for my house
Paulinad1508
Review for Member: Laura Kaplan
ZillowVERIFIED My husband and I had a pleasure to work with Laura. She helped us with buying our first home and made the process very smooth and enjoyable. I would highly recommend Laura to anyone purchasing a house. She answers quickly and she's very honest. Looking forward to work with her in the future.
SeanDougherty202
Review for Member: Laura Kaplan
ZillowVERIFIED Laura was absolutely amazing to work with. I bought a short sale house which was a very complicated process and Laura was so great throughout the whole process. She communicated so well and always called exactly when she said she would. I cannot recommend her enough!
Rgreen1382
Review for Member: Laura Kaplan
ZillowVERIFIED Not only is Laura easy to work with and extremely knowledgeable about real estate in the area, but her help throughout the negotiation process was a breath of fresh air. She was honest about how to approach both our purchase and our sale and we could not have done it without her. Smooth transactions, quick and clear communication. Couldn't have asked for more.
Gtt115
Review for Member: Laura Kaplan
ZillowVERIFIED Laura was delightful to work with. We had the opportunity to use her service and expertise buy our new home and quickly sell our previous home. Her helpful DOs and Dont made both of these two transactions a breeze.
Cit331
Review for Member: Laura Kaplan
ZillowVERIFIED Working with Laura has been a great pleasure for both selling our house and buying a new one. Her local knowledge has been very helpful. Response time was always outstanding and has helped tremendously in this competitive market.
