Note: Reviews may include other agents on their team
What clients say about this agent....
Bmjjr
Review for Member: Kyle Hiscock
ZillowVERIFIEDWe used Kyle to help us move from Georgia to the Rochester area. I found him using A.I./Grok because it ranked him #1 based on positive reviews and responsiveness. As usual, A.I. was spot on! We learned through Kyle that the Rochester housing market is NOTHING like Georgia. Kyle's knowledge of the market and his amazing responsiveness helped us find a home quickly in a very challenging market. Overall, just a nice guy who knows the market and knows what he is doing. An absolute pleasure to to work with from the start to after the sale where he helped with everything from utility set up and even a referral for a back deck contractor! HIGHLY RECOMMEND!
Sonya B.
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle went over and beyond on the sell of my home in Henrietta. Being in California while the whole process went on, I had to put all my trust in him and I'm glad I did. He kept me in the loop, especially when there were challenges at my property, especially when he raced over at midnight to check on my property. He definitely was a life saver in that moment. I highly recommend him to anyone that is looking for a honest, responsive real estate agent instate or out of state. Great professionalism and communicator!!!
Sigblaster
Review for Member: Kyle Hiscock
ZillowVERIFIEDAbsolutely awesome experience with Kyle! Excellent communication skills in explaining his sales strategy, walking me through the offers, and following through to the completion of the sale at closing. His sales strategy maximized the sales price of the house beyond either of our expectations. I wholeheartedly recommend Kyle to anyone who is considering selling their home.
Dhenrylavigne
Review for Member: Kyle Hiscock
ZillowVERIFIEDThe moment we met Kyle we knew we were in good hands! Navigating todays market as a seller and a buyer was daunting. Kyle was great to work with and walked us through the process with ease. He is very knowledgeable and his suggestions helped with the transaction. It was a pleasure to meet and work with Kyle and we highly recommend him. If we could give him 10 stars we would. William and Deborah
Mark Z.
Review for Member: Kyle Hiscock
ZillowVERIFIEDWe had an absolutely fantastic experience working with Kyle to purchase our new home in Henrietta while relocating from Minnesota. Buying a home from out of state is incredibly stressful, but Kyle made us feel completely comfortable throughout the entire process. He provided incredible local market insight and went above and beyond to help us handle long-distance logisticsaEUR"even coordinating directly with our flooring contractors to get measurements done before closing so we could stay on schedule. His communication was flawless, and he gave us total peace of mind from a distance. If you are relocating to the Greater Rochester area, we cannot recommend Kyle highly enough!
MichaelTracy3
Review for Member: Kyle Hiscock
ZillowVERIFIEDIve worked with Kyle on three different real estate transactions now, and he is truly the best at what he does. He brings a perfect mix of market knowledge, professionalism, and hard work to the table. His marketing is always on point, and his communication is unmatchedaEUR"he always makes time to take my calls, answer questions, and walk me through different scenarios. Whether you are buying or selling, I highly recommend reaching out to Kyle for your next move.
Mike T.
Review for Member: Kyle Hiscock
ZillowVERIFIEDIve worked with Kyle on three different real estate transactions now, and he is truly the best at what he does. He brings a perfect mix of market knowledge, professionalism, and hard work to the table. His marketing is always on point, and his communication is unmatchedaEUR"he always makes time to take my calls, answer questions, and walk me through different scenarios. Whether you are buying or selling, I highly recommend reaching out to Kyle for your next move.
SamanthaGiuliano3
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle was great! He has so much knowledge about the housing industry. Kyle was patient, communicative, and encouraging during this process. We were first time homebuyers and we knew we were in good hands when working with Kyle. I will continue to recommend Kyle for anyone who is in the home buying or sell process.
Lakvijay23
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle was our Real estate agent for our purchase in Rochester, NY. As a first time investor (+out of state), this process was initially an information overload. However, after we got Kyle on board, he started breaking things for us to better understand and focus on what are the most important items we should focus on when purchasing a property. He is very patient and answered every one of our questions as we learned the ropes. We got our first deal done within 10 virtual tours and he had a team ready to support us for Attorney, lender etc. If you are an investor, I definitely recommend Kyle as he knows his numbers and can work with you on your purchase. I am looking forward to work with him on future deals and expand my portfolio.
Jenny L.
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle made the home-buying experience great! With his help and expertise, we were able to successfully navigate a tough buyers market and purchase a home quickly. As first-time homebuyers, we had a lot of questions, and Kyle was always easy to communicate with and available whenever we needed him. His support and guidance made the entire process smooth and stress-free. I would enthusiastically recommend Kyle to anyone looking to buy a home!
Npmclaugh
Review for Member: Kyle Hiscock
ZillowVERIFIEDWe used Kyle to buy and sell this year. We had a great experience and got great results. It's still a tough market to buy in, but with Kyle's help and experience we were able to get an offer accepted quickly. On the sale side, we sold quickly and well above list price. Throughout the process, Kyle was available whenever we needed him, and always told us what we needed to hear when we needed to hear it. His expertise and feel for the market helped us make good decisions. For example, the house we ended up buying needed a little work. Before we put in the offer, Kyle gave us estimates of what he thought the renovations might cost. All of his estimates have turned out to be correct. I'm an attorney who does a fair bit of residential real estate work, so I have had the chance to see many agents in action over the years. I haven't found anyone better. I would enthusiastically recommend Kyle to anyone looking.
Deanna D.
Review for Member: Kyle Hiscock
ZillowVERIFIEDI cannot recommend Kyle enough! From start to finish, Kyle went above and beyond to make the selling process as easy as possible. Kyle's professionalism, knowledge of the market, and dedication to selling my home at the best price were truly impressive. Kyle was always available to answer my questions, provide expert advice, and guide me through every step with patience and care. Thank you, Kyle, for making this process a great experience!
Degenhardt8
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle is the most attentive and helpful realtor I have ever met. He is always available to answer questions and solve problems. We purchased a home from 400 miles away and Kyle made it a smooth and simple process!
NathanHumphrey61
Review for Member: Kyle Hiscock
ZillowVERIFIEDMy wife and I have worked with several real estate agents over the years, and Kyle is the best of them all. It was such a pleasure working with Kyle, who was always responsive and knew how to advocate for us with just the right mix of assertiveness and diplomacy. Kyle knows Irondequoit, having grown up here, which was important to us, as we were conducting our house hunt from Canada! When we began our real estate journey, we were looking into buying land and building a house, something Kyle himself has done. When it became clear that we could not control costs on a new build without getting in over our heads, Kyle seamlessly pivoted to showing us existing housing stock that met our needs. We worked with Kyle from Toronto. If we found something online that we liked, he would go and check it out for us and then let us know whether he thought it worthwhile doing a FaceTime tour. After a FaceTime tour, we would evaluate whether we had a chance to drive three and a half hours each way to see it in person. As we got to know Kyle and he us, we came to trust him so much that we felt we didn't even need to be there in person to make an informed decision. What we couldn't see, he would describe, such as the smell of the basement or the slope of the landscaping. He would advise us on the neighbourhoods and community amenities. In the end, we made one offer on a home we had seen in person and two offers on homes we had not seen in person. Irondequoit is a seller's market, so it was competitive, and Kyle gave us good advice on what to include in our offers, as well as gauging our enthusiasm for any given house. If we really had our hearts set on a home, we went all-in on the contract. But if we felt that it wouldn't be a tragedy if we were outbid, but that the house met our needs, we placed comfortable escalation clauses so that we would not feel like we overpaid for a house just so that we could outbid other potential buyers. Kyle's understanding of the strategic nature of contract writing was really helpful. Kyle is honest, good humored, available at short notice via text, phone, and email, and never tried to pressure us into anything. He never came across as if he was looking to close a sale as quickly as possible so that he could move on to the next client and claim his commission. His commitment to us as clients was extraordinary. If asked his opinion, he would give a measured response that convinced us he was always putting himself in our shoes. He took time to listen to what we wanted and never tried to upsell us on anything. If we ruled something out, he never showed us anything he knew we weren't interested in, ever. Kyle has excellent professional relationships with lenders, insurance brokers, real estate attorneys, and his many colleagues in the area who represent sellers. He also referred us to contractors, plumbers, roofers, electricians, and others in the building trades. He would reach out on our behalf and make introductions, and whomever he connected us with treated us with respect, professionalism, and integrity. You could not do better in Irondequoit than having Kyle Hiscock as your agent, advisor, and advocate.
Ashley W.
Review for Member: Kyle Hiscock
ZillowVERIFIEDHighly recommend working with Kyle! He helped my husband and I buy a home in a crazy market, providing top-notch and transparent communication, advice, and real estate expertise throughout the entire process.
Baseroom2012
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle was great. We had an extended time when we started the process of thinking about moving until the house sold. He guided us well and had only our best interests in mind
Adipalma06
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle was great to work with! We were moving from Indiana back to NY and he made the process as easy as possible when searching from a home across the country. Would definitely recommend to anyone looking to buy or sell their home!
Sdistaffen33
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle is such an amazing realtor to work with! He helped my husband and I find our dream home in the middle of the crazy market, and not only did he show us homes, but he taught us what to look for while looking in homes to make our best, educated decision. He wasn't in it for the sale, he was in it to make sure we were genuinely happy with our purchase. Not only is Kyle great, but his whole team is great, Kyle put us in touch with his mortgage broker, Sam, who was able to help us understand the financials of buying a house, as this was our first house. And we had also worked with Kyle's dad, Keith, the best part about working with Kyle is, if he is ever unavailable (not often at all) his dad works side by side with him and will be able to show a house for him no problem! I recommend Kyle to all my friends who are beginning their house hunting journey in this insane market!
Jmazz1 J.
Review for Member: Kyle Hiscock
ZillowVERIFIEDExcellence from start to finish!!! Kyle helped me purchase my first home a little over 4 years ago. When I began thinking about listing my house, Kyle was my first call! His knowledge of not only the area, but of the housing market is second to none! He told me just what I needed to do and WHEN. A few short weeks later, my house was listed, we held 3 days of showings and received an astounding 20+ offers, thanks to his excellent pictures, listing description and price! Kyle helped me pick the best offer and then the tables turned & it was my turn to shop...again! The market was less than stellar this time around and although I had some let downs, Kyle stayed positive and helped me find my dream house, in the exact town I wanted to be!!! He's the best and I would hands down recommend him to ANYONE looking to sell/purchase a home!
Emily F.
Review for Member: Kyle Hiscock
ZillowVERIFIEDWe worked with Kyle to buy our first home and could not have asked for a better experience! As first-time buyers we knew very little about the process coming in , but Kyle went above and beyond to educate us and make sure we felt comfortable and informed every step of the way. In a very challenging market, Kyle took the time to walk us through all of our options and all of the different ways we could make our offers stand out to sellers. His transparency, professionalism and network really set Kyle above the rest!
Zuser20170608095354404
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle got us the house weve been waiting for! He was our second realtor as the first one just wasnt working out. Anytime we had a question, he was prompt and always found the answer if he wasnt sure. He was there for us while searching for house, during the closing process, and even after we closed. Hes a great realtor with a lot of knowledge and would recommend him 10/10!
Absurdarcylynn6
Review for Member: Kyle Hiscock
ZillowVERIFIEDMy husband and I are new to the Rochester area, so we were clueless when it came to buying a house here. I am so grateful that we got in touch with Kyle and decided to work with him. He instilled confidence in us the moment we met him and as time when on that confidence did not waver. He was so supportive, informative, patient and kind. He responded right away whenever we had any questions. He spent so much time with us looking at house after house until we found the right one. Plus, he was incredibly helpful when viewing the houses because he was able to point out structural issues we definitely would not have known about without him. When we did find the right home for us, he gave excellent guidance on how to make an attractive offer. I would recommend him to anyone looking to buy or sell a home. Youre not going to find a better real estate agent than Kyle!
Emily P.
Review for Member: Kyle Hiscock
ZillowVERIFIEDRochester, NY was named the toughest housing market in the country this year...My fiancA(C) and I started looking at houses far in advance with the assumption the process was going to be lengthy due to the market. BUT we only went to 1 showing/only placed 1 offer. Out of the 23 offers the seller received ours was accepted and not because we had the highest bid! Kyle cares about making connections with his clients and knowing what the seller is looking for. He produced the most attractive offer the seller received while listening to our needs and budget. Kyle is attentive, reliable and trustworthy!
Mark T.
Review for Member: Kyle Hiscock
ZillowVERIFIEDKeith and his team were extremely professional and expedient from the moment I expressed my desire to sell through the entire closing process. They found my buyer within a week of putting my property on the market! I can't recommend Hiscock Homes enough! Best experience I've ever had with a real estate agent!
Markytnshyt
Review for Member: Kyle Hiscock
ZillowVERIFIEDKeith and his team were extremely professional and expedient from the moment I expressed my desire to sell through the entire closing process. They found my buyer within a week of putting my property on the market! I can't recommend Hiscock Homes enough! Best experience I've ever had with a real estate agent!
Lissaxx153
Review for Member: Kyle Hiscock
ZillowVERIFIEDAfter a previous failed home search with someone else we took the time to interview multiple agents to find a better fit and Kyle was a step above the rest. As first time buyers that had previously been led astray we were very unsure, but Kyle took the time to guide us while always being completely transparent with us. Kyle was always responsive, reliable, personable, and either him or his father, and business partner, were always available to show us any home at the drop of a hat. We would, and have, recommend him to anyone looking to buy or sell. Thanks for all of your hard work Kyle! We are so glad to finally be home and couldnt have done it without you!
Cierra P.
Review for Member: Kyle Hiscock
ZillowVERIFIEDI went out on a whim and googled five star realtors and found Kyle; I called him and he picked up on the third ring ready and willing to help me in my buying process. He set up a time to meet with me and view homes the very next day, I put a offer in not even a full week into it and it was accepted and approved thanks to Kyles exceptional expertise. He knew exactly how much to offer, the condition of the home making the walk through process very meticulous. I highly recommend him to anyone looking for great professional service. Now I'm a homeowner!!
Kaytlin519
Review for Member: Kyle Hiscock
ZillowVERIFIEDI wouldnt recommend anyone other than Kyle for the home buying process. He was available at all times of the day to answer our questions. He made the home buying process for us as smooth and painless as possible. We looked at many houses and six offers later he was final table to land us the perfect home for our family!!!
Emma J.
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle was a lifesaver! We were first time home buyers, in a crazy market, and had lots of questions. I found Kyle through his own website/ blog while I was googling questions about buying a home. He seemed super knowledgeable and his website alone answered a lot of our questions about being a first time home buyer! We had toured one home already with a different realtor and she was so off-putting. She made us feel like our questions were stupid and that finding a home was a lost cause. She also kept pushing us to use a different mortgage lender and said that it would be really hard to find a home if we had a grant money contingency. Kyle was the complete opposite! He was on board with us and our plan after one phone call. He was there to answer our questions and lead the way since we did not know what we were doing. We toured I think 18 houses? And attempted offers on 6? He gave us great advice on how to appeal best to the sellers, unfortunately the market at this time was going well over asking price and we were being outbid. He stuck with us though! We were almost outbid again on the house we ultimately got, but Kyle was able to convince the sellers/ their agent to go with our offer. The closing process had its issues as well, lots of going back and forthaEUR| it became very stressful. We were so thankful to have Kyle on our side and helping every step of the way. Kyle was fast at responding to texts every day, got us in to tour houses the same day, and sometimes putting an offer that same day. We highly recommend Kyle! Knowledgeable, friendly, relatable realtor who really wanted the best experience for us!
Pheintzelman19
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle is hands down AMAZING!! As first home buyers we were unsure where to begin. Kyle helped us find our first home and was not only patient with us (and all of our questions) but also very responsive. During the whole process, Kyle was honest and forthright with us and always was looking in our best interest. We highly recommend Kyle to anyone who is looking to purchase a home, whether its your 1st or 5th!
Cwilliams7706
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle helped my husband and I buy our first home and was absolutely wonderful to work with! Kyle was responsive, he did not hesitate and would always schedule a tour for us to see houses we were interested in, provided us with important and encouraging information about houses we were interested in and learned what our style was (in terms of houses). I appreciate how diligent Kyle was and how he was very aware of the deadline we were trying to meet due to my pregnancy. When Kyle knew we really liked a house he would provide his professional perspective and worked hard (in this crazy market) by providing his professional feedback to put us in a better position of securing the house. I highly recommend Kyle Hiscock and plan to choose him again for our next house buying process. I also want to mention how Kyle took some stress off of us by being in regular contact with our broker. I love our home and I'm highly satisfied with the service Kyle provided during our home buying process.
Zimbabie001
Review for Member: Kyle Hiscock
ZillowVERIFIEDVery knowledgeable and helpful answered every question I threw at him without making me feel like I was clueless. Promt responses to texts and emails. Was fun to work with too! Not all business we got a few good laughs in along the way! ??????
O B.
Review for Member: Kyle Hiscock
ZillowVERIFIEDI have used Mr. Hiscock to both buy and sell property, with great results. I would highly recommend him to anyone seeking an honest, motivated, and responsive realtor.
Sarah Y.
Review for Member: Kyle Hiscock
ZillowVERIFIEDI sold my home in Rochester with Kyle. He was a pleasure to work with! He helped me to understand what needed to be done to get the most from my sale. He was incredibly professional, responsive, and helpful from start to finish! He even took my calls while on vacation. And, his pictures were amazing. Great job, thanks, Kyle!
Missessnow1
Review for Member: Kyle Hiscock
ZillowVERIFIEDWe cant say enough about Kyle! He is phenomenal! We have done more than 1 real estate transaction with Kyle and each time he was knowledgeable, professional, responsive and always took great care of us and made sure we never felt like we were a customer. Even after we purchased we still contact Kyle when we want to do any upgrades and he always recommends the best. We have bonded with Kyle over the years and will always recommend him!
Anthonymazzo4
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle is the BEST! Helpful, friendly, knowledgeable, attentive. Who could ask for more. Kyle most recently helped us find our forever home, then sold our existing home in less than 24 hours! And that was during a Pandemic! Can't say enough about how well versed Kyle is in all aspect of home sales and purchases. He gives great guidance and advice, and keeps everyone on their toes. Best of all he is someone you can trust!! I would not use anyone other than Kyle for such an important step in our families lives! Thanks so much Kyle for all you do!
Kristencole3
Review for Member: Kyle Hiscock
ZillowVERIFIEDMy boyfriend and I were first time home buyers, fresh out of college, not sure how any of this aEURoeadultingaEUR? stuff really worked. Kyle was there 24/7 in our group chat answering any questions we had, making any appointment we wanted, doing everything he could for us no matter what time it was. We always worked pretty late and Kyle was still able to get showings for us. Kyle went out of the country and he was still texting us from the plane and answering any questions we had... and trust me we had some pretty dumb questions. He was always very laid back at our showings, always told us his honest opinions, while still being so professional. He made us feel that we could come to him with anything without judgement and we knew wed get a reliable answer. We just loved him and really feel like he was such a big part of our experience buying our first home. Even through the corona virus pandemic he still made things happen and made our closing process so easy for us. We will 100% come to him when we are ready to sell this house.
Megiannattasio
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle just helped us buy a house in Pittsford. Can't say enough great things about him. He's quick to respond and super helpful. He knows the area well which was so helpful since we're new there. Would definitely recommend.
Ajmule517
Review for Member: Kyle Hiscock
ZillowVERIFIEDThis is my first home and Kyle was phenomenal every step of the way. He answered every question I had thoroughly, and made this entire process very easy. He was extremely helpful and a pleasure to work with. I highly recommend him if your looking to buy a home.
Matthewcmosley1994
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle Hiscock was very professional and very thorough in my home buying experience. He worked with my crazy schedule and he always had my best interest in mind. A very laid back, great guy! Highly recommend using him as your realtor.
Markkushner05
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle, helped us find our new home. The search took over 2 years and several different homes to find the right house with a large property. Kyles never gave up or tried to steer us into an aEURoeeasier aEURoecriteria. With kyles hard work and knowledge we were able to have our offer accepted on the house we wanted. Moving on to the sale of our house, Kyle had it sold and under contract within 24hrs and it went over asking price. Kyle never pushed us to over price the house or chase the dollar on offers. Kyle is a great, down to earth realtor, who made the home buying/selling process very painless.
Zuser20180915095850582
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle was great to work with on the purchase of our first home. He did a great job of always keeping us informed and was knowledgeable about the process. Due to his professionalism and responsiveness to his clients I would recommend his services to others looking for a realtor.
Mchrist19
Review for Member: Kyle Hiscock
ZillowVERIFIEDI've worked with the Hiscock team, specifically Keith, both purchasing and selling properties. My wife and I have found the experiences were handled professionally and with integrity in our three experiences over the past six years. Always a concern during these stressful processes, we felt confident as Keith led us through to completion. I highly recommend this team.
Jeffrey A.
Review for Member: Kyle Hiscock
ZillowVERIFIEDWe were selling a "unique property" and were concerned about the need to find the right buyer for the non-cookie cutter place. We did a Google search for realtors who specialize in such properties and were pleased to find Kyle and his nearby Webster NY office at the top of the list. I thought that a good sign--somebody or other was getting Kyle's office to the top of the search results, and if it was his doing all the better since social media is an important way to sell a unique place. So we took Kyle's office on and were very pleased we did. Excellent work all around and very happy with the result.
Knightjb1
Review for Member: Kyle Hiscock
ZillowVERIFIEDWe just worked with Keith for the second time in 5 years. We went back to him again because of how smooth the purchase of our first home went. Keith is very responsive and had answers to all of our questions. He provided us great advice every step of the way. Things like if you are selling your house, when is the right time to start looking for your new house. He provided us advice on what the market is currently doing and got us great values both buying and selling. The marketing that Keith and team put forward was remarkable. Everything from social media posts to Youtube drone footage of the property. Our house sold in a little over a week! We highly recommend Keith and the Hiscock sold team
Jmazz1 J.
Review for Member: Kyle Hiscock
ZillowVERIFIEDOver the past 6 months, Kyle has asissted me, effortlessly, in finding my first house!!! He set up a portal for me, met me at every house I wanted to visit and was more than knowledgeable and honest about questions I had! Kyle answered back texts and emails almost immediately and was always available to answer questions I had (even while on vacation!!!!) When I finally found my house, he made arrangements for walk throughs, final walkthroughs and was so helpful in the closing aspects between myself and the seller. I would highly highly recommend Kyle to anyone looking to buy or sell!
Placito13
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle was an amazing Realtor! He found us the exact home we were looking for. He scheduled all of our showings around our busy schedules. He made us feel comfortable and was always available to answer any questions we had. Anyone looking for a hard working, dedicated, and reliable realtor must chose Kyle! We HIGHLY recommend him!
Deleonan A.
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle was exceptional to have around when we purchased or first home. He is knowledgeable and very personal. Knowing what we wanted he wouldnt let us stop until we were %100 happy! He was a blessing to have as our realtor!
Jrkjheath
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle was very concerned and kind to our situation when we needed to sell my mother's home after she moved into a nursing home. Later, when we moved out of state, Kyle provided remote services to sell our home of 36 years. Kyle's attention-to-detail, his professionalism, and the way he presented our homes for sale was excellent. His efforts made the sale of our home easy and effortless. Thank you Kyle!
Tstanzione2
Review for Member: Kyle Hiscock
ZillowVERIFIEDKyle really helped me out selling my Dad's house after he died. For a house I thought we would have trouble selling, he listed it on a Thursday and on Saturday morning I had 6 offers, many of them over the asking price. Since I was out of town for the listing and closing, he also helped with getting the house ready to close. I highly recommend Kyle and his team.