Kristopher Shook

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

In November 2024 we sold our home. Kris Shook was the agent who represented the buyers for our home. Unfortunately, we have never experienced such carelessness and unprofessionalism in a real estate agent. We received an offer on our home on 10/24 from his clients, which we accepted. We ended up being set for 11/15 as the closing date. On 11/12 I received a phone call from our real estate agent stating that Kris Shook mistakenly thought 11/12 was the closing date. I was informed he had invited a cleaning crew into our home on behalf of his clients purchasing our home, while we were at work. When we found out that Kris Shook illegally allowed people into our home, we were kind enough to allow them to finish as it wasnt the buyers fault, it was the agents. When we returned to our home 4.5 hours later, people were still cleaning and standing on items in our home. All of our belongings in our refrigerator and freezer were thrown away and the heat in the house was set to 72 degrees when it was left it on 66 degrees. The absolute disregard for our home and our belongings was astonishing. Our home was treated as if it wasnt ours until 11/15. The aEURoeShook Home GroupaEUR? states that they place aEURoeimmense valueaEUR? in their relationships with clients and business partners. The most interesting part of our experience with Kris Shook is that we never received something even as little as an apology. Our own agent offered us a Costco gift card to attempt to replace items that were thrown away, which we declined as it was not her mistake to make right. I hope that by others seeing our story maybe it will ensure that this doesnt happen to them. Kris Shook did nothing but make the home selling experience difficult, miserable, and certainly unforgettable.

Outstanding support, communicative at all levels, responsive to issues and concerns. Great team effort.

I had land to sell in Washington State. And, it was only on the market for two days before my realtor, Justin Smith, called me and told me that he had a buyer! When land sells that quickly, the price is right and the advertising is "right on!" Thanks so much for the "Quick Sale!"

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Easy to deal with, professional , affordable and thorough. Everything was well planned and executed. They sold our house fast. Except work and highly recommend

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Marqui Makupson did a great job as our realtor. He was proactive, a great communicator, and extremely patient with us, which was very important because we are moving from the east coast.