ZillowVERIFIEDWe entered the real estate world with practically no knowledge of selling or buying. We had an idea in mind of what we wanted and Kim helped us expound on all of it. She was motivational and respectful through the whole process of preparing the home, selling it, and buying a new one. She was our advocate that valued and respected our opinions and desires. Our limited knowledge of things was clarified throughout the process as we slowly learned the ins and outs of real estate. Kim was superb in our negotiations, using her expertise to get us the most we could but also letting us understand the other side of every negotiation. Most of all, Kim kept us focused on the positive and present issues as they came up. When we got frustrated, she kept us grounded. For those months that she helped us sell and buy, she just about became another member of the family, we were that comfortable with her.