Note: Reviews may include other agents on their team
What clients say about this agent....
BouletteT
Review for Member: Kelly Provost
ZillowVERIFIEDAs first time home buyers, we were very nervous and unaware of the steps included in the entire home buying process. Kelly and Joe were exceptionally knowledgeable realtors and guided us every step of the way. The Pros were extremely trust worthy and highly professional to work with at all times. They were very communicative in relaying plans and in answering any and all questions we had. We spent almost two years looking for the right home, and they were so patient with us and worked relentlessly to find us a house that best suited us. We could not be happier with the home they helped us find! I would highly recommend them to any one in search of a home or trying to sell a home. We could not be more grateful to The Pros for all their hard work!
Jtorrey42
Review for Member: Kelly Provost
ZillowVERIFIED The pros are hands down the best team around! They help my find the perfect home! Every step of the way they had great communication and help fight to get the best deal possible! I wouldnt recommend anyone else to friends or family!
Ericca L.
Review for Member: Kelly Provost
ZillowVERIFIED Closed on our new home last week and couldn't be happier. Kelly and Joe were always available to answer questions making the process easy and stress free. They are knowledgeable, hard-working, and down to earth. Every conversation with them has been positive. Looking forward to working with them in the coming weeks as we sell our old house. Highly recommended!
Zuser20191207120126385
Review for Member: Kelly Provost
ZillowVERIFIED Kelly and Joe are thorough, professional, and KIND! They handle all situations that arise promptly and effectively! I have had the honor to work with them twice in the last five years and I'm no easy client. They never make me feel like a burden with my many questions and concerns. I highly reccomend them for all real estate needs.
Lisonamanda
Review for Member: Kelly Provost
ZillowVERIFIED Just closed on our house today and cant recommend Kelly and Joe more! Smoothest buying experience anyone could have asked for!! They gave us sound advice and support the whole way through! Dont hesitate to call them!
Zuser20190819105125272
Review for Member: Kelly Provost
ZillowVERIFIED Just a wonderful experience start to finish! Thank you for everything and guiding us in the best direction. We are so happy with our new home! Kelly was always there if we had any questions about the process or about the home and Joe handled all the paperwork. They make a great team!
Peterchunis
Review for Member: Kelly Provost
ZillowVERIFIED Single guy, first time home buyer. I had absolutely no idea what to do or what to expect. I heard horror stories from family and friends and thought that was the norm from realtors. Every single preconceived notion I had was shattered on my first meeting with Kelly. She took the time to explain the process and the steps needed in order to find THE house. I left that first meeting feeling comfortable and confident that The Pro's were on my side. The deeper I got into the process, the more true this feeling resonated. After my offer was accepted, I was immediately contracted by Joe. He kept me up to date on my next steps and answered all of my questions within minutes. I just closed on my log cabin/contemporary blend house today and I could not be happier! I am recommending The Pro's to all of my family and friends. My entire experience was easy and stress free. I felt confident and informed throughout every step of the process. These guys know what they're doing!
Colleenbrockmann
Review for Member: Kelly Provost
ZillowVERIFIED Kelly & Joe were wonderful to work with! They provided a detailed market analysis for the sale of our home, including expected (accurate) costs throughout the process. Our home sold after just a few days on the market and 1 open house. Kelly worked with us to QUICKLY schedule several showings, giving us guidance through the offer process. The speed was key in this hot market, which helped us to get the first offer in (and accepted!) on our new home. She was creative in helping us extend an attractive offer, while protecting us at the same time. Joe was helpful in coordinating the purchase and sale with our lender and attorney and guiding us through the sale & purchase process. Closing on both homes was incredibly smooth and quick. Kelly & Joe were available at any hour to answer our many questions, offer vender recommendations and even helped us find a new lender with better rates! We couldnt be happier with our experience with The Pros and highly recommend for sale and/or purchase of a new home. Thank you Kelly & Joe!
Daniel M.
Review for Member: Kelly Provost
ZillowVERIFIED Joe and Kelly went above and beyond helping us find our dream home. They worked for us while they were on vacation and if they weren't available one of their staff helped us. they're the best and I would recommend them to anyone.
Ahackenson554
Review for Member: Kelly Provost
ZillowVERIFIED As a first time home buyer Kelly was fantastic!! Went above and beyond for us, made us feel comfortable and confident through out the process. Will be using Kelly again in the future. Kelly and joe are truly aEURoeThe ProsaEUR?! Thank you so much!!
Ryan L.
Review for Member: Kelly Provost
ZillowVERIFIED Kelly and team guided us through the entire homebuying process. Our situation was unique. Kelly was quick to answer all of our many questions and helped to facilitate a smooth and timely transaction.
Michaeldibara
Review for Member: Kelly Provost
ZillowVERIFIED Competent, hard-working and effective! Kelly and Joe provided us with timely market advice , recommendations and services that helped us maximize the sale of our property!
Heather L.
Review for Member: Kelly Provost
ZillowVERIFIED Kelly, Joe and Melissa helped us with the process of selling our home. They walked us thru each step and and outlined what needed to be done. Buying or selling can be overwhelming, and they helped with each step. Very proactive with advertising, immediately had an open house and had offer within 3 days. Happy how it all turned out.
Melissa
Review for Member: Kelly Provost
ZillowVERIFIED The Pro's team worked with us to buy our first home from across the country in California. We were very apprehensive about purchasing a house from so far away, but Melissa, Kelly, Joe, Julie and the rest of the team made this such a seamless, low-stress process. Melissa (buyer specialist) understood what we wanted right away, and got our first offer accepted! We are living in Massachusetts now, and are incredibly happy with our new home! The entire process was so much easier than I expected it to be, and I am so grateful for that. The team made themselves available to us even after closing. Melissa continued to assist us with the house until the very day we arrived. She has gone above and beyond what we expected, and has really guided us in our transition to a new city. The Pro's team seems to be made up of honest people that really care about doing what's best for their clients. Highly recommend!!!
Lclark98
Review for Member: Kelly Provost
ZillowVERIFIED We went with the pros due to their great marketing skills. The Pro's definitely know their trade and have a large following with equates to a quick sale. Highly recommend!
Karen B.
Review for Member: Kelly Provost
ZillowVERIFIED The whole "The Pros" team was so awesome to work with!! They responded quickly and addressed any concerns I had. I felt very confident knowing they were advocating for me. Joe, Melissa, Kelly, Wiley and the entire staff were just wonderful making this transaction happen without any issues. Thank you so much!!!! Karen
Nervarmass
Review for Member: Kelly Provost
ZillowVERIFIED Kelly and Joe were referred to me by a friend who had a great experience working with them during the sale of their home. I'm so glad I had the opportunity to work with them to sell my home. Kelly listened to all my concerns and made sure that everything was done to accommodate my schedul. Thank you the Pros Team for your guidance every step of the way. Thank you Julie for all your help during the closing process. Nerida Vargas, Shrewsbury
Justin B.
Review for Member: Kelly Provost
ZillowVERIFIED My wife and were referred to Kelly and her team by another Keller William's agent I know but doesn't cover the area we were looking to buy. After our first meeting with Kelly we knew we had made a great decision to work with her and her team. Kelly was friendly, knowledgeable and put us at ease with this big decision. We ended up working with one of her team members, Tricia Kosiba who had more experience with the type of home (multifamily) that we were looking for. Tricia was diligent in sending us homes within our budget and ones she thought we would like. She worked extremely hard to get us into the house we ended up with, and we wouldn't be here without her. We can't say enough great things about her. If you are looking for a true professional to help guide you on your home purchase decision, you won't find anyone better than Tricia, Kelly and their team.
Canderson1457
Review for Member: Kelly Provost
ZillowVERIFIED Our 27 year old large family home had many unique qualities that proved to be quite challenging being compared to newer homes of same square footage. Joe & Kelly were faced with presenting our house a few times.. each open house with new ideas. We all agreed to leave the house on the market over the winter holidays waiting for aEUR~just the right family to find it. And in early January the meeting took place- a perfect match. Day later I phoned Joe explaining my ideal house had just had an offer accepted on it ... Joe told me to sit tight and see what he could do... Today we are happy to say we are getting comfortable in our next-chapter downsized home. All possible because of Joe & Kelly tireless commitment to help making dreams come true.
Cransueb
Review for Member: Kelly Provost
ZillowVERIFIED Joe, Kelly and the Pros team did a fantastic job helping me sell my 2 family in Worcester. They stayed on top of things through the entire process and were extremely professional and organized. I would highly recommend them and plan on using them again to sell another property.
User68594479
Review for Member: Kelly Provost
ZillowVERIFIED Kelly and Joe were amazing. Very organized and above all patient which is important when buying or selling. If you are viewing 3 homes or 35 the passion and know how is there thru out the process. Highly recommended.
Zuser20171016095450788
Review for Member: Kelly Provost
ZillowVERIFIED 5 STARS for the Pro's team all around! Kelly and Joe went above and beyond to help me secure my first townhouse in Clinton, MA and I guarantee that they have earned my business for #2!! They both were extremely helpful and very responsive throughout the entire buying. process. Their market knowledge, "staging" strategy, and their ability to work with ALL parties involved was very impressive and greatly appreciated. I would highly recommend them!! Way to go guys!!
James D.
Review for Member: Kelly Provost
ZillowVERIFIED Joe, Kelly, and the Pros team did a great job for us in the sale of our property in Holden. They had a great marketing plan going in and delivered on all key mileposts as we got to the close of the sale. They offered helpful advice and perspective helping us to maintain flexibility, get to the sale, and exceed our goals. We could not have asked for better service and support throughout the process.
Heathbbish
Review for Member: Kelly Provost
ZillowVERIFIED Loved working with the Pro's team! My fiance and I were first time buyers and they made this a very easy and good experience. They worked so hard to make sure we were happy and got what we wanted and how we wanted it.
Sully 1.
Review for Member: Kelly Provost
ZillowVERIFIED Highly recommend "The Pros"! Joe and Kelly were awesome! Sold above asking price, at my 1st open house! Helped so much with staging and setting up everything to make it go as smoothly as possible. If anyone knows the meaning of "going above and beyond" it is The Pros!
Walkinfaith316
Review for Member: Kelly Provost
ZillowVERIFIED I needed my home sold quickly and wanted a good return. They did just that. They are easy to work with no matter your circumstance. I recommend using them. I liked having a team to work with. All are knowledgeable and good at their jobs.
Bethany M.
Review for Member: Kelly Provost
ZillowVERIFIED Highly recommend "The Pros"! Joe and Kelly were awesome! They made staging and selling our house easy! We sold above asking price, only 5 days after listing our house.
Marina I.
Review for Member: Kelly Provost
ZillowVERIFIED The team was very helpful in the process of selling our two houses in finding us a lovely new home that satisfied all her needs. And they were very helpful in negotiations with the properties that were sold
Liks77
Review for Member: Kelly Provost
ZillowVERIFIED The Pro's team were very helpful with a difficult process but in the end it all worked out. We have no problem highly recommending Kelly and Joe. Very responsive and went above/beyond to resolve any issues we had.
Romanop9
Review for Member: Kelly Provost
ZillowVERIFIED So easy to work with and very helpful at all times during the sale of my old home and the purchase of my new home. They were so patient and always available for me during my 6 months search for a new home for my family.
Joshuatavarez1
Review for Member: Kelly Provost
ZillowVERIFIED I have had THE BEST and most stress free experience working with joe provost. He helped us find and get into our dream home and he timing was so perfect. He paid attention to all details and everything I was looking for and made the whole experience so amazing! I would recommend joe provost to anyone looking to buy or sell a home, he seriously is the best!
Kyle W.
Review for Member: Kelly Provost
ZillowVERIFIED This team helps us sell the houses we flip. They are extremely knowledgeable and helpful. We are always in contact with them and they give us immediate assistance. Can't thank them enough for everything they have done!
Nreitzel
Review for Member: Kelly Provost
ZillowVERIFIED We had a complex commercial/residential "historic " property that had been on the market for some time. It was a 1830's Greek Revival in a small town located within the village business district. It was large, needed outside cosmetic work and was competing with newer, smaller and more residential suited houses. The market in town was notoriously slow, with little turnover and low prices, when something did sell. The house had been modernized and rehabbed in the interior, and was ready for a unique live in/ owner operated business situation. It had the potential of a apartment rental. I asked Joe and Kelly to look into marketing our property because the local realtors had been unable to stir up any interest in the property over the last 6 years of listing ( we saw less than 6 showings during that time period). We decided to go outside of the local resources and find a team that was willing to go after unique situations in a different way. Their energy, expertise and drive was encouraging. They researched multiple potentials: commercial, developmental and residential markets outside of town and throughout central Massachusetts. They researched the market value and helped us set a reasonable price within our return expectations. Right away we had numerous showings. With their advice we made minor improvements and price adjustments to improve the salability of the property. And it sold....after a couple of months. Because of the complexity of the property, Joe and Kelly helped us to finalize the sale by supplying the proper paperwork, working with the attorneys, facilitating the inspections and getting the required sign offs. When other people ask me about my experience with this team, I tell them that they accomplished what other realtors could not do in timely, professional and cost effective way. Would I use them again, Yes!
User1866902
Review for Member: Kelly Provost
ZillowVERIFIED My husband and I started interviewing realtors toward the end of August 2016 to find someone that would help us sell our home in Worcester and also help us find a new home somewhere in MA. I say somewhere because we had no specific location in mind. We decided on The Pro's. After meeting with Kelly we felt that she really knew the Burncoat market. We also felt she didn't try to sell us bells and whistles just to get our listing. Over labor day weekend my family and I were traveling to Lake George and thankfully Kelly and Mary were available via phone to go over specifics of our home. We had it listed and an open house booked in no time. Our home had multiple offers the day of the open house!!! Which was amazing (to us anyway, but Kelly did tell us she was confident we would get multiple that day!). The Pro's were a great team to work with! They were very patient with all of the showings we had requested. We went to many showings with Kelly from the bottom of the state (Sturbridge) to the top of the state (Ashburnham) and almost every town in-between. Not having a specific location did make things a little complicated, but Kelly stayed with us the whole time. We finally found the perfect home and closed this week. The Pro's sold our home and helped us find a new one in less than 4 months! Their entire team worked on our behalf and never made us feel unattended. Whenever we called them, someone was always there to answer our questions or concerns. I would recommend The Pro's to anyone looking to buy or sell their home.
Lpontremoli
Review for Member: Kelly Provost
ZillowVERIFIED Truly cannot say enough about Joe Provost! Joe was amazing when it came time to sell our house. He worked around the clock with showings, calls, and emails to other brokers. We truly felt he had our best interest at heart. Throughout the whole process he kept us informed and gave us the best advice. We felt so comfortable with him and will definitely be using him again.
Stape98
Review for Member: Kelly Provost
ZillowVERIFIED Joe was the second realtor we hired to help us sell our home Shrewsbury. Although it was a newer home in a nice development, and had an open layout that we though would be a great selling point, it was not like all the other center hall colonials in the neighborhood, and its unusual floor plan made finding a buyer more difficult than we thought. In addition to developing an aggressive marketing plan, Joe and Kelly also helped with ideas for staging the house and once we had a firm offer, worked tirelessly negotiating with the buyers to complete the sale. While working to sell our current home, Joe also worked with us to find our new home as well. Things could not have worked out better as we were able to close on both homes the same day! We would highly recommend Joe and his team to anyone looking to buy or sell a home.
Jdboyz325
Review for Member: Kelly Provost
ZillowVERIFIED Kelly is very dedicated to her clients. She will ensure that everything goes as smoothly as possible and will work to get her clients the best deal they can. Honest, hardworking and talented are just a few words that describe her. She searched and found us the perfect home and was able to negotiate a very good price for us.
Maureen S.
Review for Member: Kelly Provost
ZillowVERIFIED Joe and Kelly were very knowledgeable and attentive as they guided us through the sale of our home. They had professional photos uploaded, ran open houses, made helpful suggestions, and negotiated on our behalf to come to a result we were very comfortable with.
Stef7284
Review for Member: Kelly Provost
ZillowVERIFIED The Pro's team made the process of selling our home easy. From the initial meeting with Kelly to the busy process of preparing our home for the market, advertising our home, and open houses the Pro's guided us through it all and were very knowledgable and everything went smoothly. Most importantly each and every interaction we had with any member of the Pro's team they were professional and had an enormous amount of patience.
Robert T.
Review for Member: Kelly Provost
ZillowVERIFIED In dealing with Kelly at the beginning of our listing and the followup questions/situations with Joe and Mary, the entire process was smooth and very effective. The staff was very friendly and informative. I also recommended them to my golf friend who ended up calling The Pro's and currently has his house listed with them. The photos of our house on their listings were beautiful. Their internet postings looked very professional and appealing. Great job! Thank you.
Cihaberland
Review for Member: Kelly Provost
ZillowVERIFIED I was impressed from the time I met Kelly to discuss putting my home on the market. That very positive impression carried through in the calls from her office support staff, the agents who held the open house, the photographer that took picturers for the listing, to the extensive advertising campaign, to Joe negotiating the sales and purchase agreement. They all were very responsive to my questions and concerns I would recommend them to anyone interested in selling or buying a home.
Lynnsy74
Review for Member: Kelly Provost
ZillowVERIFIED I cannot say enough about the pros real estate team and a special thank you to my realtor Joe Provost. My house was on the market for a whole year with another realtor when I decided to switch to the pros real estate team. I was having a difficult time trying to juggle moving and a sick family member and trying to sell my house and maintain the property. Once my realtor Joe Provost took over I had instant relief from the stress of trying to maintain a home that wasn't selling. These people know how to get things done thank you so much Joe Provost I will never forget how much you helped me!!!!!
Beth M.
Review for Member: Kelly Provost
ZillowVERIFIED The Pro's sold my home in less than 5 months from start to finish. Their entire team worked on our behalf and never made us feel unattended. Whenever I called their office whoever answered new me and everything about my property.
Kenney331
Review for Member: Kelly Provost
ZillowVERIFIED The Pro's assisted in the recent selling of my parents home. An offer was accepted within a month of the first open house. Prior to the sale, Joe Provost was most helpful in getting the house ready and advising me of the pluses and negatives concerning the condition of the house. He was also excellent during the waiting period to close. The buyer had a few issues that the Pro's worked diligently with the buyers agent to resolve. I was very satisfied with their professionalism, courtesy and knowledge of what "needs to be done to get the property sold". They were a pleasure to deal with and I would definitely recommend them to friends and neighbors.
Marsala J.
Review for Member: Kelly Provost
ZillowVERIFIED My family's experience with "The Pro's" (Joe and Kelly Provost) was nothing short of exceptional. Their professionalism, help, and all around good nature turned an unfortunate situation into a memorable one. Due to the death of my father in law, my wife and I were met with the task of selling my in-law's home and relocating my mother in law in with us. My wife and I live over 500 miles away and weren't sure how we would be able to coordinate showings, open houses etc. from such a distance. Thats where The Pro's came in. Their great knowledge of the area and its market conditions, as well as network of contacts in the business proved invaluable. From setting us up with a great family attorney to organizing a open house for local brokers it seemed as though they always "knew a guy" who also turned out to be as great as they are. One of our greatest concerns was that my mother-in-law would not break even when she sold her house, and that would have to pay the difference at closing. Joe and Kelly first set up an open house with local brokers to gauge a good starting point for the house, and then marketed and listed it very aggressively. Their efforts paid off immensely. We went from being worried about breaking even to closing thousands over asking price in a matter of days after hitting the market. My mother in law actually made a profit on the sale. We were shocked to say the least! After we had moved everything out of the house prior to closing, Joe even took the time to drive by and make sure that a dumpster we had ordered was loaded properly so that it would get picked up! If you are looking at buying or selling real estate in Massachusetts I would urge you to stop reading and pick up the phone and call The Pro's now. It will be the best decision that you could make.
Mars1259
Review for Member: Kelly Provost
ZillowVERIFIED Kelly & Joe are the best!!..this was a difficult sale/purchase but they were always there to help out and answer all of my questions. .Great to deal with, always answered questions, just very nice people!!...always upfront, looked out for my best interests, and a really nice couple!! A pleasure to work with and would recommend them to anyone if you are looking to buy or sell a house!
Shannonleigh278
Review for Member: Kelly Provost
ZillowVERIFIED Kelly and Joe assisted me with the sale and purchase of houses. My house was sold FAST. They were easily assessable and great to work with. Would highly recommend them and use them in the future!
User28131992
Review for Member: Kelly Provost
ZillowVERIFIED The Pro's were a great team to work with! They were able to get me into houses quickly with a lot of information on comps in the area and what a good price would be for the home! They were very patient with all of the showings I had requested which eventually led me to find the perfect home! Highly Recommend!
StephErickson
Review for Member: Kelly Provost
ZillowVERIFIED Joe and Kelly came to me highly recommended by friends and family. I was looking for someone to help me sell my first home that i bought prior to the recession. The home had its challenges (many) but thanks to their hard work and dedication we were able to get it done. They were constantly providing me feedback and adjusted whatever needed adjusting during the process. In the end they found the right people who purchased the home at a fair price for all involved. Im not sure how easy this process would have been if i had chosen another realtor. They have helped myself and several of my friends sell their home and i would highly recommend their services to anyone out there.
Vraposojr9
Review for Member: Kelly Provost
ZillowVERIFIED Kelly and Joe Provost helped us sell our house and buy a new one. They listened carefully to what we needed and were incredible help at every stage of the journey. Kelly is fun to work with, and made our house search very enjoyable. The team is very customer focused and knowledgeable about real estate. They took great care in all the paperwork and negotiation and were great advocates for us. Most importantly, they helped us succeed in all our goals to sell our home, and purchase a new home with all the criteria we were looking for. We would work with The Pro's again in a heartbeat - but we are so happy with our new home that won't be for a long time! If you are trying to find a good agent, look no further.
