Note: Reviews may include other agents on their team
What clients say about this agent....
Christian R.
Review for Member: Katie Baccus
ZillowVERIFIEDStarted with a call to Baccus Realty Group where my information was passed over to Isabell. Coming from searching endlessly on zillow and constantly trying to reach people to view properties to rent, Isabell made looking for places to live an absolute breeze, an insane difference from working by myself with zillow, she was the definition of a professional and I was extremely pleased to have worked with her. She was able to find incredible places for me to view within my budget and location preferences, ask questions on my behalf and answer my own questions no matter how naive they were. Also responding back seemingly always, the girl takes no breaks to help find you a place. Can not stress enough how helpful she was and how much I would recommend her.
Dustin S.
Review for Member: Katie Baccus
ZillowVERIFIED As a first home buyer - Kiley, Isabell, Eric and the rest of the team at Baccus Realty Group made me feel like family and did not hesitate to answer the millions of questions I had along the way. Not only do I feel more informed, they made it a fun and enjoyable process. Overall, buying a first home with this team was a breeze and I would go with them again for a second home in a heartbeat. Heavily recommend! 10/10, 5 stars, all the above :)
Joseph M.
Review for Member: Katie Baccus
ZillowVERIFIED Isabell with Baccus Realty Group was phenomenal! She was very patient with helping us find our new home. Purchasing a new home can be stressful but with her and her team they made it a breeze! Very informative, very knowledgeable and always on top of everything they needed to get done for me. If you?re ever searching for a new home or need to sell your current one I highly recommend using Isabell, you will not be disappointed!
Colbyfurniss
Review for Member: Katie Baccus
ZillowVERIFIED I highly recommend working with Katie as your next realtor. She exceeded my expectations throughout the entire home-selling process. Her extensive knowledge of the market and industry made me feel confident in every decision I made. One of Katies standout qualities is her exceptional responsiveness. No matter the time of day, she promptly replied to all my emails, calls, and texts, ensuring that I never felt neglected or left waiting for information. Despite her busy schedule, she consistently prioritized my needs, making me feel like her top priority. What truly impressed me about Katie was her ability to provide personalized service. Despite having multiple clients, she made me feel like I was her sole focus. She took the time to understand my specific requirements and preferences, tailoring her recommendations accordingly. This level of attention made me feel valued and reassured that I was in capable hands. Working with Katie was a pleasure, and I am confident in her abilities as a realtor. When the time comes to purchase my next home, I will undoubtedly choose Katie as my trusted partner. I wholeheartedly recommend her to anyone in search of a dedicated, knowledgeable, and responsive real estate professional.
MatthewCarr C.
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her team at Baccus Realty Group are beyond amazing. My wife and I recently closed on our new house in Tempe and Katie was there to support us EVERY step of the way. She genuinely cares about her clients and invests the time to really know you in order to get you into the perfect home. Her team is incredibly organized, responsive, and makes sure everything goes smoothly and seamlessly from house-hunting to closing. I highly recommend Baccus Realty Group and look forward to working with them the next time we are in the market.
JohnMabalatan
Review for Member: Katie Baccus
ZillowVERIFIED Being a first time homebuyer, I felt like fish out the water. I didn?t know how to start the home buying process, which realtor out of the hundreds in the area to choose from and if I can even trust them. Luckily, a family friend referred me to Kiley who recently helped her find a home. After a few minutes of meeting Kiley and her team, I immediately knew I was in good hands. They were very patient with me and tolerated all my obscure questions lol. Even after months of home searching, Kiley remained hopeful which gave me very positive reassurance. When the right home came my way, we were able to negotiate a fair price and I was guided every step of the way. Fast forward to the present time and I?m a happy and proud homeowner! I have Kiley and the Baccus Realty group to thanks. I highly recommend them 100%!
Fsheri985
Review for Member: Katie Baccus
ZillowVERIFIED Kylie and the Baccus team are the very best. This was my first home purchase and she was super helpful and amazing throughout the entire process. I highly recommend them!
Jenna M.
Review for Member: Katie Baccus
ZillowVERIFIED Kiley bent over backwards to help me find my dream home. Im a first time home buyer and was getting outbid by multiple cash offers, but Kiley continued to help make sure I was presenting the cleanest offer I could. And ultimately got the deal done on my perfect house. Thank you so much Kiley and Baccus Realty Group. I would recommend you to anyone and everyone I know.
Sbounnell
Review for Member: Katie Baccus
ZillowVERIFIED My wife and I sold our house in Glendale, AZ and we used the Baccus Realty Group and Kiley Hapner was our agent. Kiley did a fantastic job as our agent and she was always available and prompt with follow up questions either by phone, text, and email. Very professional and would highly recommend. We had a great experience in selling our home.
ErinPowers S.
Review for Member: Katie Baccus
ZillowVERIFIED Kiley and the Baccus team were wonderful! My husband and I purchased our first home in March and she held our hand through the whole process, giving us expert advice to secure our perfect home. From meeting her to closing, we only have good things to say about Kiley!
Bailey W.
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her team have been absolutely amazing!! They have helped my husband and I every step of the way to navigate a crazy housing market and lock down our dream house! I can?t say how much we appreciate their assistance. They are not only knowledgeable and trustworthy but extremely thoughtful and regularly reach out to check in with us. I would highly recommend Katie and her team!
Zuser20161203105803598
Review for Member: Katie Baccus
ZillowVERIFIED Highly recommend! Kylie?s skill set, attitude and work ethic are unmatched. She was a pleasure to work with and I loved how the Baccus team worked together to help me find the perfect fit as a new home buyer.
Ryan H.
Review for Member: Katie Baccus
ZillowVERIFIED When I first started the process of selling my home I didnt really know who to reach out to. I got in contact with Kylie Smith of Baccus Realty Group and I couldnt have found a better realtor to take on the responsibility of selling my house. She was extremely accommodating with my crazy schedule and made sure that I got exactly what I was looking for. She was also very knowledgeable on all real estate statutes and did an excellent job working with a couple constrictions I had in the selling process. I could not have gone through this process without her and would honestly would love to exclusively work with Kylie for any and all real estate transactions moving forward. Such a delightful experience and I would recommend her to anyone and have already done so with all of my friends and family. Thanks Kylie!
Ms K.
Review for Member: Katie Baccus
ZillowVERIFIED Kiley helped us purchase our first home! Baccus managed the process smoothly and answered all of our questions. The entire team at Baccus was a pleasure to work with.
MassimilianoRussomanno
Review for Member: Katie Baccus
ZillowVERIFIED I highly recommend her. Very professional, very reliable, always quick with her response, and very knowledgeable. She helped me a lot buying my first property in Arizona.
Ryan T.
Review for Member: Katie Baccus
ZillowVERIFIED Kylie Smith has been a pleasure to work with. She is a Scottsdale native and knows the metro area really well - her insight is super helpful. The best thing about her is that she answers all of my questions in a timely manner. Kylie and the Baccus Realty Group make the process easy and stress-free.
User6676209
Review for Member: Katie Baccus
ZillowVERIFIED Kylie Smith and Baccus Realty Group came highly recommended, they have made the relocation process from Washington to Arizona completely seamless. Kylie has extensive knowledge of the local areas, she is very responsive to emails and phone calls and takes the time to answer all of your questions. She is very knowledgeable and detail oriented, taking her time to make sure that I was informed on every step to be taken. With this tough real estate market, Kylie made this a very pleasant experience.
User4038415
Review for Member: Katie Baccus
ZillowVERIFIED The whole team is super helpful and knowledgeable. I will recommend them to my friends. Great Experience. I was nervous about buying in this scary market but they made the whole experience very easy and were very accommodating with my busy schedule.
Tmbennett13
Review for Member: Katie Baccus
ZillowVERIFIED Kiley reached out to my wife, Mollie, and I within 12 hours of expressing interest in a prospective home with plenty of information of the area and plenty of tips for us as first time home buyers. From that point on we just felt like Kiley and the Baccus Realty team offered everything we needed. No need to look around. Kiley worked with our schedules to show homes in person and virtually with every inquiry we threw her way. Kiley and Baccus Realty were integral in us going under contract on our home within 48 hours of going on the market and guided us through the fast and furious pace of negotiating and closing. She deserves nothing but a stellar rating. There?s no one else we?d rather endorse. It?s been a pleasure to continue to build our relationship since closing on our house in September. Thank you! - M&T
Tiarra C.
Review for Member: Katie Baccus
ZillowVERIFIED Katie was great! Our first few interactions she listened, she presented herself very well and she attempted to address my real estate needs. However, relocating during a pandemic is not easy! Katie eased offset those nerves very early on. I expressed to Katie the short time frame I was under to view homes in AZ, I literally had one day. Katie assigned Justine from her team. Justine was really nice - however, the day of our showing Justine provided incorrect directions to the builder, she also had to leave early due to another client appointment. More precisely, she left while we were in the office, talking numbers with the builder. The sales consultant was very pushy and we did not have the support we felt we needed at that time. Being new home buyers and new residents to Phoenix we did not receive the support needed. Katie is nice, however, her team still requires training. I decided to not move forward with her representation.
Khushi B.
Review for Member: Katie Baccus
ZillowVERIFIED Hi. I and my husband recently purchased our FIRST home here in Phoenix and we were so lucky to have Baccus Group by our side. We were completely new to the process and had no idea about home buying. The whole Baccus team especially Kiley, made the process so easy and enjoyable for us. Right from our mortgage preapproval to the possession of the keys, we did not worry about anything, she took care of all requirements and even communications with our lender and Title company. We loved our journey. Thank you Baccus team for all your hard work in getting us our dream house. :) Khushi and Avijit
Mtcadena1
Review for Member: Katie Baccus
ZillowVERIFIED Katie was nothing short of fantastic to work with, and we would recommend her to anyone looking to purchase a home. As first time buyers, Katie served as an excellent mentor that kept our situation and interest(s) at the forefront of every decision. Her timely response to all questions and relentless search made finding the perfect house an enjoyable process.
Drewa S.
Review for Member: Katie Baccus
ZillowVERIFIED We recently moved to Arizona to purchase our first home. Came across Baccus Realty in our online search and met with Katie and Justine. After connecting with the two of them we decided to forgo meeting other Realtors because we knew they were the right fit for my fiance and I. We worked with Justine, who is super smart, always available and pretty much awesome. She made us feel comfortable, informed and confident in our decision making process. The little touches along the way from their team made our first time home buying experience even more memorable.
LaShanda F.
Review for Member: Katie Baccus
ZillowVERIFIED We started working with Kiley on a Thursday when I put out a request to discuss a home on Zillow. Even though I didnt go with that home, we found one that really wowed me. It checked all of our boxes. I just KNEW it was the one! Throughout this process, Kiley has provided top-rate customer service, she was responsive and thorough. This was my first time buying a home and I wasnt sure what to expect throughout the process ... layer that with a competitive Phoenix market! Kiley shepherded us through the process and made the process as transparent and painless as possible. She went to bat for us through the competitive process and put us over the top! I go back and look at the house on Zillow and cant believe its in the process of being ours! I have already recommended Kiley to a friend who is relocating to Phoenix. She exceeded our expectations and made our dreams come true ... she will do the same for you! Thank you Kiley and Baccus Realty Group for everything!!!! We are forever grateful!
Colordecafe83
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her magnificent team worked diligently on finding us the perfect home for us. Katie negotiated the price within our budget and kept us in the loop the whole time. The whole team was very transparent with the whole process making every step smooth. Thank you so much ladies!!
Jovan505
Review for Member: Katie Baccus
ZillowVERIFIED The Baccus Group is a professional real estate team. They are great people who really do care. They helped us when we moved from out of state. They were patient, kind, smart, and saavy! 100% reccomend!
Alexruc91
Review for Member: Katie Baccus
ZillowVERIFIED Everyone on Katie?s team is so helpful and friendly. I always feel valued and like any question or hesitation is taken seriously and valued. This is such an important decision and having a team like Katie?s gives me so much reassurance!
Aksundevil
Review for Member: Katie Baccus
ZillowVERIFIED Justine was instrumental in finding our new home. We spent the better part of three days with Justine looking at homes primarily in the west Valley. After not finding anything we loved we returned home to Alaska, but Justine kept looking. After spending those three days with us Justine knew exactly what we were looking for, and within a few weeks she found a home that she fell in love with and knew we would too. Justine and the rest of the Baccus team are a pleasure to work with and make the whole process very seamless.
KeeganBdgtSchultz
Review for Member: Katie Baccus
ZillowVERIFIED Finding and purchasing a home is easily one of the most difficult and stressful things one can pursue. Justine has been incredibly attentive and lifted some of the stress off of the search for me. She has gone above and beyond with helping me find a very specific set of parameters for the purchase of my now second home. I feel incredibly thankful to have stumbled upon the Baccus realty team and more specifically Justines kindness and patience in helping me with my search. I cannot highly recommend her and the team at Baccus realty enough. Thanks Justine!!!!
John B.
Review for Member: Katie Baccus
ZillowVERIFIED Buying and selling a home is one of the most stressful situations you will ever be in, requiring the biggest decisions you will ever make, in an environment that you are likely not very knowledgeable in. Because of all this, it is absolutely critical that you have the best representation on your side. Katie and her team shepherded us through all the complexities of buying and selling at the same time on a very short time frame. She was highly responsive to our limitless questions and we always felt completely comfortable knowing that she was handling every detail. She negotiated hard and secured competitive deals for us on both sides of the transaction and made us feel comfortable and confident through the whole journey. If we ever buy or sell again in the future, she will be our first call.
Leah B.
Review for Member: Katie Baccus
ZillowVERIFIED Highly recommend! Katie and her team are amazing! She helped my growing family sell our condo and buy our new home! Buying and selling homes is incredibly stressful but Katie and her team were very detail oriented and kept track of everything that was important and filled us in so we never had to worry about anything being missed. Her negotiation skills and expertise are on point! Thank you Katie for helping us buy our dream home! -The Brooks
Julie L.
Review for Member: Katie Baccus
ZillowVERIFIED It was a quick and effortless process with Katie. We live out of state and bought the place unseen based off of photos on MLS. Katie was able to do all the leg work for us on the ground, and made it easy and re-assuring for us to buy unseen. We love our vacation rental we got, and it looks even better in person. We highly recommend her services to anyone looking for a place in Scottsdale.
Gimmeemailid
Review for Member: Katie Baccus
ZillowVERIFIED This is my second time home buying experience and did not have much hopes based on my previous experience but Ms.Baccus changed that opinion right from the get go. Ms.Baccus and her team are amazing and were usually ahead of me in either getting issues related to the home resolved or getting questions answered from the seller for me or clearing any other possible hurdles to make the entire home buying experience a stress free process. I worked with Justine from her team to see homes, who was very patient regardless of how silly or unimportant a question I asked or how many homes I wanted to see. The administrative team is equally good making sure appointments are scheduled, reminded off or all the paperwork is signed and in place. The entire team is very professional and extremely easy to work with. This is the team to go to if you are buying a place in the valley.
Zuser20140314205939526
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her team are AWESOME! As first time home buyers my boyfriend and I had a lot of anxiety about the home buying process. Katie spent time during our initial meeting walking us through things step by step and making sure that we felt comfortable with everything that was going to be happening. She set up a portal super specific to the area we wanted to be in (which was somewhat competitive at our price point) and got us in right away to see the place we ended up buying. Justine showed us the property and asked great questions while we wondered around and also made some cool suggestions for an awkward corner :) The team was in constant communication with us throughout the process and despite our short turn around time (only 3 weeks!) the whole experience felt seamless. We loved working with Katie and her team, and look forward to working with them again down the road!!
Kacy S.
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her team have been amazing every step of the way! They have been so informative and helpful as this was my first time selling a home. I would highly recommend the Bacus realty group to anyone looking to buy or sell a house!
Mollyaz6
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her team made the process of selling my home for full price before it hit the market so easy. She is in constant contact with you providing updates, answering all of your questions along with providing resources for home services that are reliable and can get the job done. She is amazing to work with and I would recommend her to everyone.
Jaime P.
Review for Member: Katie Baccus
ZillowVERIFIED I am so grateful for this entire team! Im not from the area so this was not only a big move for us coming from a different state, but also a pretty overwhelming one as Ive never lived anywhere else. Katie & her team helped us along each & every step. We had to do most of the paperwork & communicating from another state since were relocating our family from the midwest & am so pleased & appreciative for how well things progressed. Their communication was great, but what I really appreciated most was their expertise & understanding. This move is HUGE for my family & they were patient & there for us for literally everything we needed. Im so excited for the next chapter in our lives & am convinced that I couldnt have done this without Katie & her team. I will definitely recommend friends & family! Thank you from the bottom of our hearts!
Anthony D.
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her team have been the absolute BEST! I thought as a first time home buyer the process would be difficult and overwhelming. Katie & her teams commitment, responsiveness, and overall care were well beyond anything I couldve imagined! I would highly recommend the Baccus team to anyone and am thoroughly looking forward to working with them again in the future!
Kkallen1993
Review for Member: Katie Baccus
ZillowVERIFIED Katie B. swore up and down this would be a seamless easy process and I?ve had nothing but problems with everything. Terrible customer service, she was ok with helping me until I started having these problems. I had my list for the seller to fix upon move in, they sent me receipt that it I was done but due to being out of town for my inspection, Katie was going to do a walk through for me. I was extremely greatful, she called and said everything is perfect and we are ready to close... well a few days after moving in, the fan in my living room was dangling from its wires. I reached out to her as she stated was okay even after move in. She completely pushed me off. This was apart of the electrical issues before, she swore up and down saying she did the walk through. I was forced to pay $90 out of my pocket to get someone to come do the work and put my ceiling fan back on the wall seeing as it was neglected during the walk through. The guy who fixed It explained it was not even done correct to begin with, which again should have been checked with the inspection before move in. But it wasn?t the only thing!! Which surprised me, they boast about being ?professional? and ?excellent customer service,? when she literally did the complete opposite. I?m fully convinced that she did not even go to the walk through as she promised. There is a leak undernieth the sink from where they said the garbage disposal was not even hooked up right, it leaks and leaves huge puddles under my sink every time I wash dishes. And the another thing that they said was fixed was my dishwasher that has not even worked since I moved in. She has laughed at me when I brought up my conserns over the phone and stated ?that?s all part of owning a home.? Even though these things were promised to be fixed or in working condition upon move in. She gave me her plumbers number to fix the sink and stated that she would pay for it, which he came over said he fixed it and it is still leaking to this day. She also explained ?I am doing this out of the kindness of my heart and I don?t have to do this at all.? Which is funny as this all should have been taken care of before move in. Also the MLS web site explained that water was included in the HOA, I though this was accurate and nothing was said to me upon closing. When I showed up to get my keys there was a water disconnect notice on my door. To my surprise the water was NOT included in the HOA and now I?ve signed for this house. I have felt tricked into this for about a month now. They all pushed the blame off on me saying I should have researched better when they said they would do it for me. Me being a naive first time home buyer I believed it. They stated that it was on the paperwork provided to me but seeing as my co signer was in another state, as soon as we received anything from them they would say hey his is due in two hours, get it done now, now, now, now, now!!!! Even though I work for a financial institution, where I cannot use my phone or sign these documents at work. Constant problems but they wanted everything done right now, right now. They also didn?t send me the correct paper work to sign when I was out of state, they had to send it again and put a halt on things and ruin my vacation with their unirginized anticks. Super annoying inconvenience, the whole thing, I would never refer them to family or friends... EVER! Avoid them if you can. I called my home warranty program and they refuse to fix it as well. But it?s no ones fault. Convenient.
Alikat 1.
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her team were excellent! They were so helpful, so responsive, and all around a pleasure to work with. They made the process easier than we couldve imagined and found a home faster than we ever thought possible! And the home of our dreams at that! For first time home buyers we had no idea where to begin and had so many questions. She would text us back as late as 10 at night answering those for us and is still checking in on us. She is so committed and we are so grateful for being introduced to her.
AmandaSchofield
Review for Member: Katie Baccus
ZillowVERIFIED Katie knows how to sell a house. She sold ours before it was officially on the market. Katie and her team are wonderful to deal with and really are experts in their field. They made the uneasy process of selling our home into a very easy one.
Crupnick10
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her team are FANTASTIC. They are very responsive and will make sure all your questions are answered at any time of day. They provided us with all of the best resources for every step of the home buying process. Highly recommend!
Roselin R.
Review for Member: Katie Baccus
ZillowVERIFIED Katie was a great advisor during the entire transaction. It is a very stressful time with so many moving parts - it was comforting to know Katie was my agent that was supporting me.
Sabin1973
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her whole team is awesome. She helped us find our house. My personal experience with her was awesome. We used to go and see so many houses with her and all the time I would message her about the houses and usually within a day two she makes appointment to see the houses. Sometimes I even add the houses that would not be on the list see but, I would ask her and she would still show it to me. Even If she had other showing she would still try to show the houses and if she was busy her co worker Justine would show us the house. Anyday or anytime. From the beginning till the day of the closing they were with us on the whole process. I would highly recommend Katie to anyone who is interested in selling or buying a house.
Deb B.
Review for Member: Katie Baccus
ZillowVERIFIED Katie has made selling my dads home a easy and pleasant experience. She has been honest,professional,prompt,and very helpful.l would recommend her to anyone needing a agent.She has done a great job for us.
Nancy W.
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her team far exceeded our expectations. They were knowledgeable and informative every step of the way. We felt like she had our best interest in mind throughout the entire process and we would highly recommend her.
Zuser20160112112109422
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her team came to our rescue after a bad experience with a realtor. She has outstanding reviews and awards, and she exceeded every expectation. Her entire team was in constant communication with my husband and me, answered every question we had, was constantly available, and sold our house as painlessly as possible. I sincerely can?t recommend her and all of her team enough.
User4579225
Review for Member: Katie Baccus
ZillowVERIFIED Our experience with Katie and her team could not have been better. As buyers from out of state the process can seem daunting, but Katie made herself available any day and at all hours to answer our questions. When it finally came to visiting the area, my wife and I only had to make one trip as Katie and her showing specialist Justine had coordinated a full weekend of showings. Katies negotiating skills were put on display when we were able to secure a purchase price below what we were prepared to pay for our home. Katie and her team are extremely knowledgeable of their local market, able to provide excellent references, and work extremely efficiently. I would highly recommend Baccus Realty Group to any prospective buyer/seller in the Scottsdale market.
Mrshallinan1996
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her entire team were an absolute pleasure to work with. I felt very confident knowing they were always on top of things and communication was excellent. I would certainly recommend Katie and the entire team to anyone who is looking for a wonderful team to work with, they are just amazing!!
Princesskrissyj
Review for Member: Katie Baccus
ZillowVERIFIED Katie and her team were an incredible find! From the moment I met Katie, she worked diligently to help me and my husband find our dream home and then get the ball rolling in record time! Every step of the process was smooth and professional. I cannot recommend her enough!!!
