Note: Reviews may include other agents on their team
What clients say about this agent....
Jennifer T.
Review for Member: Kathy Smith
ZillowVERIFIEDKathy was knowledgeable and easy to reach while navigating purchasing our new home. She thought of things that we wouldnt have even known to ask and I felt she always had our best interests at heart.
Perry P.
Review for Member: Kathy Smith
ZillowVERIFIED My wife and I really appreciate Kathys help throughout the home buying process. It can be a scary process buying a house for the first time. Kathy helped put us at ease.
Levicaron1
Review for Member: Kathy Smith
ZillowVERIFIED Kathy was absolutely fantastic! Her local knowledge and great recommendations made a world of difference, especially selling remotely. She was incredible responsive and skilled at negotiating. We were able to pivot change our strategy when necessary, making the whole process smooth and stress free. Highly recommend!
Bryant T.
Review for Member: Kathy Smith
ZillowVERIFIED Kathy did an amazing job. She kept me in the loop, she explained every part of the process, and she made the experience as pain free as possible. I would recommend her to anyone buying a home
Pam M.
Review for Member: Kathy Smith
ZillowVERIFIED Kathy has proven herself over & over again to be one of the best RA in our area. She is always there for her Clients & knows the business well. All RA are not created equal nor do they support you every step of the way. Kathy is one of the best!
Pmelander
Review for Member: Kathy Smith
ZillowVERIFIED Kathy has proven herself over & over again to be one of the best RA in our area. She is always there for her Clients & knows the business well. All RA are not created equal nor do they support you every step of the way. Kathy is one of the best!
Sirish M.
Review for Member: Kathy Smith
ZillowVERIFIED Kathy did a great job and is very knowledgeable about houses in and around the Muncie area. Even in this tough housing market for buyers I reached out to her and was able to close a deal within 5 weeks. She makes everything very easy and is always there to respond to your questions and concerns.
Cruzshu
Review for Member: Kathy Smith
ZillowVERIFIED Kathy helped with every aspect of the transaction. She was kind, efficient, and effective in all respects. I would recommend her to anyone looking for a primary, secondary or investment residence.
M1k3hun7s
Review for Member: Kathy Smith
ZillowVERIFIED Kathy was extremely professional during the whole process. Shes also speedy and we did not have to wait for anything on her end, very knowledgeable of the Muncie/Anderson area (only places that we were interested in buying) and possibly more. We had our accepted offer and 35 days later we got our keys.
Gaurav M.
Review for Member: Kathy Smith
ZillowVERIFIED This is our second home we bought with Kathy, she is very easy to work with, she knows the neighborhood very well, very through on all documentation and processes.I highly recommend her.
User61612772
Review for Member: Kathy Smith
ZillowVERIFIED Kathy was a great help, sold home in 5 days multiple offers over asking price, very knowledgeable about real estate in our community. Would recommend her services to anyone looking to buy or sell a home.
Calebking2001
Review for Member: Kathy Smith
ZillowVERIFIED Although I did not end up finishing with Kathy, she was a great person to work with and a ton of help. I definitely recommend Kathy to anybody trying to buy a property. She is very knowledgeable and good at what she does. I would have closed the deal with Kathy but I was offered benefits through a different loan company and only if I used their agents. Kathy is someone you can trust and someone I will definitely be using in the future. I am extremely impressed with the effort she put in to help me through my journey of buying my first home. I can honestly say she taught me more than anybody else in the business.
Dwhee6756
Review for Member: Kathy Smith
ZillowVERIFIED Kathy helped us immensely during the sale of our home and with the purchase of our current home. She was and is always available for consultation and feedback with questions and any concerns we had both before and after the sale and purchase. She is a local professional with an excellent grasp of the local market and the real estate business. We would highly recommend her as your next realtor as we have for our family.
Maryteachncs01
Review for Member: Kathy Smith
ZillowVERIFIED Kathy helped me sell a house. I did not have much experience, but she walked me through the process with ease and helped build my confidence. When it came time to buy a house, my experience with Kathy told me to contact her for help. Again, she helped me sort through the process with insight and information. I have really enjoyed working with her. She is practical and down to earth when helping. When I get ready to sell, I will once again select Kathy first to help me.
Frances W.
Review for Member: Kathy Smith
Kathy is a realtor's realtor; she had one buyer back out and the next in line took the deal; so glad I went to "best realtor in Muncie and her name came up.
Alison W.
Review for Member: Kathy Smith
ZillowVERIFIED Kathy was delightful to work with when I was searching for a home. She listened to my wants and needs in a home and helped me find the right home for me. Kathy is quick to respond and knows the Delaware County area well. I highly recommend Kathy for your home buying and selling needs!
Michael T.
Review for Member: Kathy Smith
ZillowVERIFIED I'm an out of state investor who was looking to sell a property in Muncie. I researched the top closer in Muncie (who wasn't part of a "team") and it was Kathy. I emailed her and she replied immediately. She got my house on the market ASAP with two offers within two days. Her response time was always excellent and she is very dialed in. The entire process was seamless. If I ever buy or sell real estate in Muncie ever again I would only use Kathy. I recommend her unconditionally. Thank you Kathy!
Shatha D.
Review for Member: Kathy Smith
Kathy is a wonderful broker and a great human being! She deserve every good word was mentioned by other people on her behave. Thank you Kathy for helping us selling our house. You are expert and we liked your way of communicating... Best regards
User327549859
Review for Member: Kathy Smith
ZillowVERIFIED Kathy is the best realtor that I have had the great fortune to work with, you cant go wrong having her rep sent your interests!!! She goes above and beyond to get her clients what they want and/or deserve.
Andrewrutherford86
Review for Member: Kathy Smith
ZillowVERIFIED Kathy was a great asset to have when we were looking for our home. She helped us every step of the way and was always there when we needed anything. She was very professional and very knowledgeable. I would definitely recommend her.
Marissa E.
Review for Member: Kathy Smith
ZillowVERIFIED We LOVED having Kathy as our realtor for our first home... she helped us find the perfect fit and was so helpful during our first experience. Highly recommended!
Lcmay1997
Review for Member: Kathy Smith
ZillowVERIFIED Kathy is very professional, quick to respond and answers question before even asking them. I briefly met Kathy and gave her an idea of what I was looking for and if she came across anything to let me know. She contacted me within two days with a list of homes to view. She explained things thoroughly and walked me through every step of the process. I would highly recommend contacting her if you are looking for a home to buy or sell!!!
Zuser20141115095744521
Review for Member: Kathy Smith
ZillowVERIFIED Have worked with Kathy on 3 house transactions over the past 5 or 6 years. She has always been very professional and easy to work with. Thanks, Kathy!
Zuser20160730200251280
Review for Member: Kathy Smith
ZillowVERIFIED Kathy was amazing to work with! She was very knowledgeable and was quick to respond to us when we had questions or wanted to see a listing. She was honest with us- she wasn't just trying to get us in a house- she was dedicated to helping us find the right house. I would recommend Kathy to anyone and plan to use her again in the future.
Katherinewolfe9
Review for Member: Kathy Smith
ZillowVERIFIED Kathy was professional, knowledgeable, patient, and accommodating! When a home hit the market that we thought may fit our needs, she showed me the house and then came back out that evening to show my husband too. Then she helped us write an offer that would stand out above the other offers so our bid was accepted. We are extremely thankful we got to work with Kathy and would absolutely recommend her to our family and friends.
Anthony E.
Review for Member: Kathy Smith
ZillowVERIFIED Excellent in discussing all of the procedures in dealing with a home. I'm a first time buyer and she has guided me and helped me. Would recommend 10/10.
Kimring14
Review for Member: Kathy Smith
ZillowVERIFIED When mom decided to sell her home after 40 plus years of living in it, we were told to contact Kathy. And she didn't disappoint. Kathy is very prompt, professional, personable and overall very knowledgeable when it comes to buying and selling a home. Give her a call!
Anitab1345
Review for Member: Kathy Smith
ZillowVERIFIED When I called Kathy to sell my home she did an excellent job. When I purchased my next home she was always available when I needed her. She answered every question I had plus gave me more information. I highly recommend Kathy for selling or buying a home. She is excellent!
Jakedeiwert
Review for Member: Kathy Smith
ZillowVERIFIED This was my first time selling a house and second time buying. Kathy was incredibly responsive and had good knowledge of the market and what to look for. She helped me get my asking price the day after listing my home and was great at showing me homes until I found one that I liked in my price range. She was always very kind and on time. Definitely would recommend!-Jake D
Kamurphy1984
Review for Member: Kathy Smith
ZillowVERIFIED Kathy was helpful from the start to the finish of selling my home. She was suggested a reasonable list price, helped me with staging, and was able to negotiate well. She also provided me comparable and data to help me make informed decisions. She was thoughtful, kind and very helpful in a stressful process.
GooseCatterly
Review for Member: Kathy Smith
ZillowVERIFIED When we were in market for a house, Kathy was so very responsive! We needed to find a home in a hurry. We looked at every house available in our area and price range. Kathy accommodated day, night, and weekends to help us find the right home.FINALLY, after failed bids, and homes that werent what we needed, we were able to find a beautiful home in a quiet neighborhood. Kathy has to be the hardest working Real Estate agent in Muncie. She is gracious, honest, kind, and very easy to work with. Even when she was on vacation, and we desperately needed answers, she was there to help us. Kathy recommended a mortgage broker that also was EXTREMELY helpful in our quest. They worked diligently to help us into our home.I cant imagine going through this experience with anyone else! Thank You Kathy!
Zuser20180124054835952
Review for Member: Kathy Smith
ZillowVERIFIED Kathy Smith is as professional as they come! Finding the perfect home can be stressful, but with someone as knowledgeable, responsive, and detail oriented as Kathy it makes the process much smoother. I strongly believe Kathy is the best around!
Zuser20170504195058304
Review for Member: Kathy Smith
ZillowVERIFIED Kathy immediately took my boyfriend, Jonathan, and I under her wing and helped us through everything imaginable to purchase our first home. She went above and beyond to make sure we stayed within our budget and saw as many options as possible. She was quick to answer any questions or concerns we might have had during the process. We HIGHLY recommend her for not only buying a house, but we plan to use Kathy again if and when we decide to list our home years from now.
Jp42653
Review for Member: Kathy Smith
ZillowVERIFIED Kathy was "Best In Class" with everything we needed done. We needed local vendors/contractors to get home ready and Kathy was very helpful in providing great people to work with.Once house was "ready" to sell, we had an offer within 2 days which we accepted. Closing was fast and done with complete professionalism.THANKS for the great work!!
Jmotloch
Review for Member: Kathy Smith
ZillowVERIFIED As we were about to move to Northern Virginia from our home between Muncie and Anderson, our new neighbor recommended Kathy Smith with Coldwell Banker Lunsford. He cited her outstanding work as Buyers Realtor including doing extra things since he and his family lived outside the state. He was confident she would also be an ideal Sellers Realtor since we would be selling from afar, after relocating to Virginia. We took his advice, listed with Kathy, and sold our house for a good price within the time we had hoped.Kathy Smith was nothing short of SPECTACULAR! Prior to our departure, she helped us decide what work to do to prepare the house for sale. After we left she took care of everything, including listing the house; showing it to prospective buyers, holding several Open House events, and updating us regularly on progress and how the house was being received. She found good contractors at reasonable costs to do electrical, radon, plumbing, exterminatng and carpentry work required by the inspection report. She also let the contractors in and out of the house. She and her husband even did a few small repairs themselves on a weekend and did not even charge us. We feel so blessed that we selected Kathy to represent our interests and facilitate the sale of our house. We couldnt have sold it from afar without her help.
Trifner74
Review for Member: Kathy Smith
ZillowVERIFIED Very Unprofessional 'professional'My personal opinion is DO NOT use Kathy Smith to sell your home. IF you do, read every document very closely, starting with the listing contract. There is two clauses in that which state she may collect her commission even if the sale does not go through. If you don't understand something in any of the contracts, ask for clarification, or get an extension to review it further. If you can't get an extension, don't sign it. Ask lots of questions about anything you don't understand - we didn't. Concerning reviewing any of the legal papers you need to sign, if you need a real estate attorney, you will have to go outside of Muncie. Coldwell Banker Lunsford has used every one of them in the past, so it would be a conflict of interest for one of them to do anything for you. Sort of makes you wonder why, doesn't it?Once you receive an offer, closely examine it and take as long as necessary to fully understand what is being offered. Again, if you need an extension, ask for one. If you can't get one or don't understand what is being offered, don't accept the offer. Decide what you will improve/repair and what you won't. Also, be wary of FHA financing by the buyer - they can force you to make improvements/ repairs that you did not agree to in the offer and/or counter offer. When you accept or counter the offer, be prepared to be pressured into making improvements that are allegedly 'safety issues'. We personally gave up approximately 18 percent of the asking price (price drop, closing costs, warranty, improvements, etc.) and when we refused to spend any more, Kathy could not understand why it was about the money. When we considered walking away from the deal, she pressured us to sign a 'mutual release' that day. That could have allowed her to collect her commission without selling the house. During the course of repairs, she offered to find cheaper contractors to do some of the work that needed done. None were people I wanted working on the house. We agreed in the counter offer that we would have something looked at. She argued that her broker said that meant we would have it repaired if it was a problem. I had to point out to her, that according to the purchase agreement, the buyer could either accept the defect or walk away. We considered all of this very unprofessional on her part. After the offer was accepted, the listing was immediately taken off all internet selling sights, but there was never a 'sale pending' sign placed on the for sale sign in the yard. Again, very unprofessional.As out-or-town sellers, we had never met Kathy. We had communicated via phone, email, and texts. I had met her only the day of closing when she was taking the for sale sign out of the yard. At the closing, she never introduced herself to my wife or daughter - the other sellers. Again, very unprofessional.There are other real estate firms/brokers/agents in Muncie. Be careful how you choose.
Tiffdfoster
Review for Member: Kathy Smith
ZillowVERIFIED If I could give Kathy 10 stars I would. She helped us do what we never thought we could, and that was help us buy our first home. She stuck by us when most people would've given up on us. When we were trying to get out of our home to purchase the one we're at now, we had a lot of problems with our property manager and finance company giving us what we needed to move, I was sure that Kathy was going to get frustrated with us and stop working with us but she didn't. Kathy was there till the end, and always responded to our calls and texts in a timely manner. She helped us with finding great home inspectors and mortgage brokers and never made me feel silly for asking a lot of questions. She made our dreams come true and I will forever be grateful for her services. I highly highly recommend working with her. She's more than just about the sell, she's about her clients happiness
Shanaway212
Review for Member: Kathy Smith
ZillowVERIFIED I would highly recommend Kathy for your real estate needs, whether it be to buy or sell. She was easy, fun, and wonderful to work with and very professional. This was our first time buying a home and we had very specific needs. We were very particular in what we wanted in a home and she went above and beyond to help us find the perfect home. Kathy has definitely earned her premiere status. If you ever need a real estate broker, please look up Kathy Smith at Coldwell Banker Lunsford Real Estate.
Zuser20171023072923514
Review for Member: Kathy Smith
ZillowVERIFIED Kathy did a great job and was extremely professional and helpful. I was purchasing a house from a distance, an he kept eveything on track and on schedule. I will definately recommend her to my friends!
Cynt K.
Review for Member: Kathy Smith
ZillowVERIFIED My siblings and I used Kathy's expertise, professionalism and knowledge to sell our father's house in Muncie from a long distance. We absolutely could not have done so without her! She went above and beyond what realtors typically do since we were not in the area. She listed the house at a fair price and we got two offers right away. Kathy was instrumental in getting things done in a timely manner once the inspector's report came in. We couldn't have been happier with the outcome and we recommend her services to anyone. Thank you, Kathy!
Trina A.
Review for Member: Kathy Smith
ZillowVERIFIED Kathy is one of the best!! If I were in the market for buying and/or selling again, I would definitely contact Kathy. She goes the extra mile to make sure the house fits your needs and doesn't just try to sell "any" house to you. She gets back to you quickly when you have questions too.
H R.
Review for Member: Kathy Smith
ZillowVERIFIED We worked with several Agents over the last few years and can clearly state, Kathy was the best Agent we worked with. She is very professional, responded to all our calls, and worked to find the exact home we were looking for. She is very knowledgeable and showed she cared that we find what we wanted. When we decided on a home Kathy negotiated the purchase terms we wanted. After we moved in Kathy even called to make sure we were enjoying our home.
User033625
Review for Member: Kathy Smith
ZillowVERIFIED We recently purchased our home utilizing Kathy as our agent. We found her to be very professional, personable, and detail oriented. Her quick response time for showings or questions was very much appreciated. I have already recommended her to a family member. She is our "go to" person for any real estate needs.
Pruett S.
Review for Member: Kathy Smith
ZillowVERIFIED My husband and I were first time homebuyers and really had no idea what we were doing. Kathy helped us and advocated for us every step of the way. We had a limited budget, but we were still able to go from bank pre-approval to finding a house and having our offer accepted in just 3 weeks. At one point, my husband and I said to each other, "It can't really be this easy, right?" It was easy because of Kathy. Now, we have a beautiful house that we love. We highly recommend her as your buying agent.
Vaw19460
Review for Member: Kathy Smith
ZillowVERIFIED My move was from Florida to Indiana. It felt like a formidable task! I didnt know much about Indiana and wasnt even sure where I wanted to live. Lucky for me one of the listing I found on Zillow belonged to Kathy. She was a god-sent! I never felt like she was trying to sell me. She just listened to what I said I liked and disliked and immediately closed discussions on any place I expressed apprehension about. It seemed after a while she knew immediately if Id like a place or not. She was friendly, welcoming, honest, and thorough. She seemed really interested in helping me find what I wanted. I know she was very busy but when she said shed do something, she did. Her follow up was dependable. The closing was flawless. After I closed, Kathy went above and beyond to help me get settled. I was able to get initial remodeling done while I was still in Florida because Kathy connected me with contractors and did the leg work to facilitate their services. I'm sure I'm going to enjoy living in Muncie because Kathy made me feel so welcome!
RosemaryHamilton
Review for Member: Kathy Smith
ZillowVERIFIED My husband and I enjoyed working with Kathy to find our new home for our growing family. She emailed us listings before they popped on Zillow! She negotiated with the seller of our house and fought for us. Two friends of ours worked with her and recommended her to us. We highly recommend Kathy as your realtor!
Loveyourneighbor1
Review for Member: Kathy Smith
ZillowVERIFIED This was my fifth home purchase. I wish Kathy had been my agent for the other four. She nailed it. So adaptable to my process. So responsive. So forthcoming with advice, good suggestions and "next steps." Consummately efficient, with both her time and mine. Thorough, accurate. We closed in one month. I have reviewed hundreds of homes before and after this purchase and NONE of them please me so much as the one I got, at the price. Could not be happier with the entire process, especially after having "lesser" talented and skilled agents on other purchases. They were good, but Kathy is the best. 100 pts out of 100 pts. I consider her "my real estate agent" for future real estate transactions.
Epbowers94
Review for Member: Kathy Smith
ZillowVERIFIED My husband and I worked with Kathy to buy our first home. She made this daunting experience user friendly. She was very responsive to emails and texts and always let us know where we were in the process. Super professional and it is very apparent she is passionate about helping people find a home that best fits what they want. We would definitely recommend Kathy to anyone looking to buy a home!
Sushulovely
Review for Member: Kathy Smith
ZillowVERIFIED I got to know Kathy because my friend used her and highly recommended. It was awesome to work with her during our first house purchasing experiences. She is knowledgeable, very patient, and considerate. She is very genuine and showed us concerns when we saw a house, and her feedback is very valuable. She was a joy to work with. And we trust her a lot. Highly recommended Kathy!!
Sadrell83
Review for Member: Kathy Smith
ZillowVERIFIED Can't say enough nice things about the experience we had selling our house through Kathy. Took less than 5 weeks to list, sell and close. Entire process could not have gone any better.
