Note: Reviews may include other agents on their team
What clients say about this agent....
Amcbride11
Review for Member: Kathy Birchen
Zillow
ReviewWorking with Shantel was such a blessing! She was courteous, professional, timely, and an invaluable asset to making our home buying process a cinch. Without question, Shantel showed us several homes, prepared with a full background history, knowledgably of the neighborhoods, and gave us great guidance in the decision making process. We are really grateful for her and Kathy!
Forevergalloway
Review for Member: Kathy Birchen
Zillow
Review Where do we start with singing the praises of Kathy? We had never been to the state of Michigan prior to moving here in October 2020 and wanted to purchase our first home. Not to mention, we were in the process of wedding planning, moving across the country for new jobs, and meanwhile COVID-19 is in full swing. Lets just say a lot was up in the air personally. Moreover, 2020/2021 has been incredibly challenging time to be a buyer due to the incredibly fast pace of the market. As soon as a house hit the market you had to see it and make an offer that would be highest and best, while simultaneously knowing several homes went from full cash and $20,000 aEUR" $50,000 over listing price. So just to recap, essentially starting new lives in a place we had never been and jumping head first into the real estate deep end which we really had no idea what we were doing. Here comes Kathy to the rescue! To say that Kathy was incredibly patient, diligent, understanding, encouraging, and overall wealth of knowledge to us in this process is a massive understatement. She went so far above and beyond those adjectives and we were so blessed to have her and her team as our representatives. Throughout the home purchasing process, we had a lot of questionsaEUR|I mean a lotaEUR|and often times the same questions. Kathy made sure to take whatever time was necessary to address all of our questions and to quickly let us know if there were additional questions that we should be asking. She always made sure we were able to see any property we were interested in and was always accommodating of our work schedules which often meant late nights and full days on weekends. This was no short order as we visited well over 50 homes during our 6-month search (Oct -Mar). We made seven offers (a few with tight deadlines for her team to turn around the paperwork) and while many times we were not successful due to our budget limitations, Kathy was always there with supportive words and an unrelenting drive to keep us pushing forward. Even when we were successful in winning one house that we walked away from following inspections, she was incredibly supportive of our decisions even though it meant more work for her. Never once did she pressure us into making a decision on a home, but was always quick to inform us of potential issues because there was NO WAY she was going to let us make a bad investment. She went above and beyond in all cases to make sure we understood the process and that we eventually found a home that we loved. After six months of searching, we ended up buying an amazing house in the Holt area. In this case, Kathy was a dual representative for both us and the seller. Kathy made sure to fairly price the home and was transparent throughout the entire process. Never once did we question if we were being fairly represented or feel like we were being pressured into any decision. She even worked with the previous owners to make sure we could walk through the house twice with the contractor before buying to address some of the larger, immediate changes that needed to be addressed upon moving in. Kathys professional network from Mortgage Broker, to Home Inspector, and Contractor have all been exceptionally knowledgeable, professional, and accommodating to us as new home buyers. We can safely say it is only because of Kathys character and unrelenting perseverance that made us successful in this process. We thank God for blessing us with her and her team and for anybody looking to buy a house in any market Kathy is your best shot!
Ron K.
Review for Member: Kathy Birchen
Zillow
Review If you need to buy/sell ... Kathy Birchen is an outstanding realtor, and she and her team will work tirelessly for you.Kathy provided me with an excellent customer service experience while selling my home. Her knowledge, networking, and teamwork made the entire process seamless. I am grateful I chose Kathy to shepherd me through one of my most significant life and financial events, selling my family home.
Hrhmarsh
Review for Member: Kathy Birchen
Zillow
Review If you are buying or selling property in the Lansing, Mi area you need to contact and interview Kathy Birchen. She was referred to me by a friend in the Port Huron, Mi area. I had no contacts in Lansing and was searching for a quality agent to engage to sell my mother's home. Kathy was so impressive at our first meeting that I abandoned my strategy of interviewing 3 agents to choose the best of the group to list the property. My first contact with Kathy was Aug. 2018. Unfortunately property was not listed at that time because of family issues. During the approximately 9 months of delay Kathy periodically contacted me for updates and offered to help in any way. Once listed, May 2019, property sold almost immediately, as Kathy had predicted. After accepting the offer and before closing I needed recommendations for various services, such as locksmith, estate sale organizations, and liquidators. With each request Kathy's response was immediate. From first contact until and during closing Kathy professional, efficient, and a fountain of helpful knowledge regarding the Lansing market and the process. This was not a very big sale, but Kathy and her very professional staff treated it as if it were their sale of the year. In my mind you can't go wrong is choosing Kathy to represent your interests in a real estate transaction.
Daniel L.
Review for Member: Kathy Birchen
Zillow
Review Kathy is wonderful, she knows the market in Lansing inside and out. She is committed and will work her butt off to help you sell your house. She helped me through every bit of my sale and helped me with every part of the process.
Terryk326
Review for Member: Kathy Birchen
Zillow
Review Kathy was very informative and provided a detailed plan on how she would market and sell my condo. After that she provided a very detailed market analysis of my condo complete with several comps and her expert analysis. She was straight forward and also easy to talk to. She answered all my questions and made the selling process an easy one. Would highly recommend Kathy Birchen for your selling needs and she has a great team for buying needs as well.
Scott A.
Review for Member: Kathy Birchen
Zillow
Review Kathy Birchen is the premier realtor in the Lansing market. She made very smart recommendations and through her contacts & research we were able to get our house to market very quickly. Selling a house is stressful but Kathy helped us through the process from the beginning, middle & endaEUR"she was there for usaEUR"The Seller. Her housing market research was aEURoespot onaEUR? and we received our asking price in approximately 60 days. Ms. Birchen is a full-time seasoned professional realtor with excellent credentials. I highly recommend listing your home with Kathy Birchen.
Bulldog91713
Review for Member: Kathy Birchen
Zillow
Review Heather was very professional, easy to work with and understood what I was looking for. I would recommend her to anyone who is looking to buy a house.i would be more then happy to have her as my agent anytime.
Lehilfinger
Review for Member: Kathy Birchen
Zillow
Review Elizabeth Fleckenstein was wonderful. She helped us find our first home and she was available and helpful throughout the entire process. She was on our team the whole time and provided information and assistance throughout the entire process. I would highly recommend her services to anyone looking for a home in the East Lansing area!
Lisawells87
Review for Member: Kathy Birchen
Zillow
Review Our experience with Jeanna was fantastic. We were very picky and she delivered. She is very knowledgeable and often brought items to our attention that we would not have considered at all. Jeanna was honest throughout our time with her and always communicated promptly and clearly. We'd recommend Jeanna any day of the week!
Smithpat 1.
Review for Member: Kathy Birchen
Zillow
Review Kathy saved our sale with a great effort. With out her our sale probably would not have happen. She was always available when we had questions and was always reassuring.
Brian A.
Review for Member: Kathy Birchen
Zillow
Review I couldn't have been happier with the experience. The house was sold in just a few days at full asking price. We received prompt feedback on all showings via email. I would encourage anyone I know to engage Kathy when looking to list a property.
Matthewjones 1.
Review for Member: Kathy Birchen
Zillow
Review Liz worked tirelessly to help us find our home. She really listened to what we wanted and sent us listings weekly. As first time home buyers Liz topk her time to teach us what we needed to know and was very helpful when looking at houses. I would highly recommend Liz to anyone looking for a personable and honest real estate agent.
Jeffreyblackburn00
Review for Member: Kathy Birchen
Zillow
Review Very knowledgeable and helpful with the whole process. It was an efficient and easy process. It sold quickly, and for a fair price. I would definitely recommend Kathy, in fact this is the second home she has sold for us. With our first home (we were in florida), she even cleaned our toilets and moved our staging furniture out after the sale.
Angelojoy
Review for Member: Kathy Birchen
Zillow
Review I cannot express how fortunate I was to be introduced to Kathy Birchen. Going through the process of selling a home multiple states away, not knowing the area well (this home was part of an estate) and handling issues as they arise was not going to be easy. Kathy and her staff made this as easy as could be.
Jen G.
Review for Member: Kathy Birchen
Zillow
Review Liz was a delight to work with. She constantly went above and beyond. We were selling our house from out of state. She scheduled people to come in and remove items that needed to go to the dump. She worked with plumbers and other contractors to do the other items found during the inspection. Liz even helped with snow removal. She is amazing and I would definitely recommend her.
Angela H.
Review for Member: Kathy Birchen
Zillow
Review Laurie was great!! I was referred to Laurie back in 2003 and she was able to help me buy my home. Then in 2014 when it was time for me to upgrade I looked Laurie up in an internet search because I knew I wanted to work with her again. I got a hold of her she remembered who I was and she helped me buy our second home. Laurie was a great time and I felt very comfortable with her!
Mindyberridge
Review for Member: Kathy Birchen
Zillow
Review I would highly recommend Laurie to anyone who is interested in buying a new home. She went far and beyond my expectations of a realtor. She truly took me to see hundreds of homes and never once gave up on me!! If I wanted to see a house, she was willing and ready to go either that day or the next. Your really can't do any better than Laurie!! Sincerely, Mindy Berridge
Spartangreen85
Review for Member: Kathy Birchen
Zillow
Review Laurie was very helpful in seeing multiple homes per day which sped up the process of finding the right home. She was also easy to get a hold of when I had questions.
User6377585
Review for Member: Kathy Birchen
Zillow
Review Our requirements for a house are somewhat different than most families. When we first started working with Laurie, we explained what we need and she has been great about presenting us with possibilities as she finds homes that may work for us. She's always friendly and helpful and willing to go the extra mile, both in help and actual driving distance to show a house. Her patience as we search for the right house is amazing. I'm happy to recommend her to my friends and anyone who asks if I know a good realtor. I do. Her name is Laurie Kelly!
Calebsalterrealtor
Review for Member: Kathy Birchen
Zillow
Review Laurie was a great agent. Always punctual and responsive. Great understanding of the local markets and corresponding legal documents. We looked at many different houses for investment projects and Laurie's understanding of the market was invaluable. Negotiating the ideal price was easy.
Zuser20160105110736464
Review for Member: Kathy Birchen
Zillow
Review Our home buying experience was very positive as a result of Laurie's hard work. She showed us over 20 properties that all fit our criteria. Agents prior to us always pushed us to look t properties out of our range, but Laurie kept us within our budget. I would highly recommend her!
Davebergen12
Review for Member: Kathy Birchen
Zillow
Review Have worked with Laurie and multiple deals over past decade and recommend her to anyone; whether it be first time buyer or someone who has previous home buying experience. She has always proven her dedication to me as the client and gone above and beyond my expectations. Laurie has always assisted in finding a reputable service or repair company in years beyond the purchasing process. Laurie is a highly experienced realtor determined to meet the clients needs and deliver above and beyond during the buying/selling process and years beyond as a courtesy to her client base.
Jessicap1101
Review for Member: Kathy Birchen
Zillow
Review Laurie was amazing when we were in the market for a house! She stuck with us as we looked at well over 20 houses. She was so easy to communicate with and get ahold of, very responsive, and her schedule and willingness to show us houses on nights and weekends was awesome! I swear, the woman was always working! If you need an agent who wont give up until you find the perfect house, you need to call Laurie!!!
Caboogie
Review for Member: Kathy Birchen
Zillow
Review Oh my goodness, where to begin? Laurie has been working with us for almost 4+ years bless her heart. She found the perfect transition home for us as we consolidated multiple properties and is now actively searching for our next move up property. Laurie is ultra responsive, possess a great sense of humor, has honored our request for confidentiality, is uber patient with us as both of us want slightly different things in a property. Simply put...we are a challenge. BUT, we will find the next home and in 5 years we will use her again and have recommended her to friends that we care about.
Bboop310
Review for Member: Kathy Birchen
Zillow
Review Laurie was very professional and very honest! We had a couple issues with the sellers properties and Laurie went the extra mile to attain them for me. She helped me purchase the home and property of my dreams!
Chadschaberg
Review for Member: Kathy Birchen
Zillow
Review Jeanna is incredibly knowledgeable and great to work with. She gave me honest insight about neighborhoods and listing prices and quickly learned what I was looking for in a home. With her help, I found the perfect home in the perfect neighborhood. I dont believe I would have found the home I'm in now if it wasnt for Jeanna. Highly recommend!!
Alexander G.
Review for Member: Kathy Birchen
Zillow
Review Laurie really helped us in finding and buying our home, despite the fact that we were in a different state. She recommended an agent in our area to work with directly (who was also great to work with), but then stayed in touch with us through the process to help with any questions or concerns we had. She made us feel very comfortable with the whole process, which was a blessing considering it was our first home. I could not recommend her more.
Boltonhunt
Review for Member: Kathy Birchen
Zillow
Review Laurie helped us with selling our house. She was completely available whenever we had a question or concern. She examined the house before we listed and gave us input and ideas about what to update and what to not worry about. She also gave suggestions on staging the house. She brought many potential buyers through our home and helped us every step of the way once we had an offer. She was always profession and treated us with respect. She went above and beyond for us in selling the house and made sure all the i's were dotted and t's crossed. We would list a house with her again in the future in a speedy minute. She also helped our son connect with an agent in IL when he moved out of state. And she intervened on his behalf when there were glitches in the purchase of his home.
Parsons29
Review for Member: Kathy Birchen
Zillow
Review Laurie's professionalism was a great help in finding my New home. She worked very diligently in finding the perfect home. We looked at many homes before finding the perfect one and she made closing super easy. Thanks Laurie!
Dgw26
Review for Member: Kathy Birchen
Zillow
Review I was very pleased with Elizabeths professional representation when I listed my home this summer. She provided a spot-on market analysis, pricing my home competitively against other houses then on the market - and we had a full price offer within 5 days of listing! Throughout the detailed negotiation with the buyer, she provided me timely updates, was responsive to my questions and concerns, and made sure the process moved as smoothly as possible. Elizabeth has excellent communication skills, whether in person, by email, phone or text. I highly recommend Elizabeth to anyone looking for a responsive, knowledgeable agent and look forward to using her services in the future. Thank you, Liz!
Zuser20160718173511663
Review for Member: Kathy Birchen
Zillow
Review I worked with Jeanna Schaberg through Birchen and Dutcher while looking for my first house and had a wonderful experience. She was GREAT to work with and it was very easy to communicate with her on a regular basis. She is very knowledgable and gave some really helpful advice along the way as I looked at different homes. I highly recommend her and Birchen & Dutcher if you are looking to buy/sell.
Doreenmeissner
Review for Member: Kathy Birchen
Zillow
Review Kathy was super helpful and friendly. She was great to work with. I definitely recommend her and her team. They were very knowledgeable about the documents and answer any questions we had in a timely fashion.
Kmbkayak
Review for Member: Kathy Birchen
Zillow
Review Kathy has been our real estate agent on several occasions. We continue to go back to her for services because she is a professional. She listens to you and has your best interest at heart. She is a real aEURoego getteraEUR? and we will continue to recommend her to friends and family.
Cvitale859
Review for Member: Kathy Birchen
Zillow
Review My experience with them was nothing short of excellent. I would recommend them to anyone. They are not only knowledgeable but they are on top of everything and respond very quickly. I was buying from out of state for my child and Kathy assisted us with every part of the process from start to after close, which it is so wonderful to find someone like that. We will continue to work with them for any real estate transactions that may occur in the future
Ashliedietzel
Review for Member: Kathy Birchen
Zillow
Review Kathy on more than one occasion answered emails much later in the evening than I would have expected. And she will tell you the absolute truth, rather than telling you what you want to hear. We chose her to sell our house because we knew she would not only work hard, but make sure we did exactly what needed to be done to ensure that the house sold for the most it could possibly be worth. We sold our house much much faster than any of the other houses in our neighborhood, and Kathy dropped everything to help us find a new house fast. When we decided on a house, Chad made sure that we had a great inspection and ensured that our new house would be safe and ready for us to move into. I never plan to move again! But if I did, I would absolutely call Kathy and Chad.
Rick2639
Review for Member: Kathy Birchen
Zillow
Review East Lansing is a college town and we were purchasing a place for our daughter to live in and to get a few roommates to help share the costs. Kathy kept us from making a BIG mistake by helping us to understand the local East Lansing rental property laws and licensing requirements. Instead of buying a house that our daughter couldn't legally share with other non-family members, Kathy helped us find a house that was perfect, already had the necessary license in place, and purchase it. Our daughter doesn't have a car and Kathy was willing to pick her up from campus to take her around to the closing appointments, etc. She was a pleasure to work with and we'd absolutely recommend her.
