Karen M. Riscinto

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ZillowVERIFIED

I initially wanted to leave a positive review for Karen at Florida Lifestyle Realty Group, Inc., as we had a good rapport from a business networking group. However, my five-year renting experience at the Alfred Street property in Tavares was highly disappointing due to Karen's unethical practices. Karen prioritizes profit over property maintenance and tenant interests. She hires unqualified workers, resulting in poor repairs, yet charges tenants for these substandard fixes from security deposits. For example, after my front door was damaged, the repair was shoddy, with the frame pieced together and the screen door left unrepaired. Despite reporting this, Karen deducted the screen door repair cost from my $2,000 security deposit, returning only $500. Other unjust charges included $300 for painting an unpainted garage, $25 for a single light bulb, $500 for a dishwasher I never used, and $166 for a refrigerator handle I repaired myself. Karen failed to address serious issues, like an electric panel with exposed high-voltage wires, reported as a safety hazard by her own electrician. She also disregarded lease terms, providing late or no renewal notices (once only three days) and forcing immediate payment at a higher month-to-month rate without proper notice. However, she threatened late fees for tenant payment delays, even when caused by external errors, like my credit unions bill pay issue. Other unresolved issues included leaking plumbing, a hole in the roof from a poorly installed LED light, unsecured window treatments, a dripping shower faucet, and malfunctioning closet doors. Karen also requested inappropriate tasks, like scraping caulk off the floor with a razor blade. Her realty services were equally unprofessional. I referred my father for a $400-500K home purchase, but Karen sent listings for $600-700K properties, leading him to fire her. This was the most stressful, unprofessional, and unethical renting experience Ive had. I strongly advise speaking with neighbors about their experiences before engaging with Karen or her company. Youve been warned.

Karen was professional and was always available. We would highly recommend her.

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ZillowVERIFIED

After contacting Karen, we had found what we were looking for and had closed within a month's time. Karen was there every step of the way. She was very responsive to our contacts, very knowledgeable about real estate in the area, handled the multiple offer situation with ease, and kept us informed every step of the way! We highly recommend Karen for your real estate needs!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

After contacting Karen, we had found what we were looking for and had closed within a month's time. Karen was there every step of the way. She was very responsive to our contacts, very knowledgeable about real estate in the area, handled the multiple offer situation with ease, and kept us informed every step of the way! We highly recommend Karen for your real estate needs!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

We are living overseas and needed a manager to take care of our home and especially as our house tenant was? causing us problems with? the HOA, we? met Karen and liked how she presented her company and what a fantastic find she turned out to be. On taking full charge the problems just seemed to disappear and the HOA, my wife and I were all gratefully relieved.?At the end of the tenancy the house was evaluated for best presentation needs. Karen took on the role to manage and prepare the house for sale. This was completed on time and so well that within a week we started? to get multiple offers, best in the area. The sale completed just six weeks later with? Karen center stage all the way through.We commend and recommend Karen as a broker as she has gone above and beyond all of our expectations.Karen we wish you every success in the future you are a true friend and treasure.