Note: Reviews may include other agents on their team
What clients say about this agent....
ParkLady2242
Review for Member: John Jay
ZillowVERIFIEDWe had an outstanding experience with The John Jay Group from start to finish. John Jay and Cathy Folk were knowledgeable, responsive and listened carefully to all our questions. They made the entire sales process smooth and stress-free. John went above and beyond to make sure our home was priced correctly and negotiated soundly on our behalf. With The John Jay Group we enjoyed a hardworking team of skillful advocates, possessing excellent communication skills. John genuinely cares about his clients. If youre looking for the best Real Estate Broker in Rancho Mirage, California, I highly recommend The John Jay Group.
T R.
Review for Member: John Jay
ZillowVERIFIED We had a great experience working with John Jay, who represented us in purchasing our dream retirement home in Indian Wells. From Palm Desert to Indian Wells to La Quinta, John has an excellent understanding of the desert market and golf clubs. His knowledge of the area really showed, especially in helping identify Toscana golf community that is active, fun, and a great fit for our lifestyle. Being from out of state, it was easy to work with John remotely. When we came to town to look at houses, he was organized and prepared to show us homes. Also, he has a great team with Cathy Folk. It was a great experience all around. John Jay is really the Best Real Estate Broker in Indian Wells.
Devyn P.
Review for Member: John Jay
ZillowVERIFIED John Jay did an excellent job guiding us through the purchase of our home in Rancho Mirage, California. His deep knowledge of the local market and the surrounding area made the entire process smooth and stress-free. John was attentive, informed, and consistently one step ahead, ensuring we felt confident in every decision. We couldnt have asked for a better experience and highly recommend him to anyone looking to buy in the desert.
Linda W.
Review for Member: John Jay
ZillowVERIFIED Working with John Jay to buy a new property was a pleasure. He was very helpful in finding possible condos that would interest us and was very knowledgeable about the communities we were exploring. He kept us informed throughout the entire purchasing process and answered all our questions with ease. Highly recommend him!
Shirin F.
Review for Member: John Jay
ZillowVERIFIED John is very knowledgeable about the market in the Coachella Valley. He helped us navigate the purchasing process through all the issues that came up-none were his fault. We felt he always had our back and, without a doubt, we would use him again.
Zuser20200604203118680
Review for Member: John Jay
ZillowVERIFIED John is an outstanding man and a pleasure to work with. Great attitude, helpful and incredibly responsive. You will walk away with not only an easy purchase or sale, youll walk away with a friend for life. He is a true aEURoethingaEUR? of the past. We need more John Jays in this world! Thanks, John!
Tina C.
Review for Member: John Jay
ZillowVERIFIED My real estate agent John Jay was excellent, always going above and beyond with unmatched expertise in Cathedral City and Palm Desert. He was super patient, showing me tons of houses until we found the right fit, making sure I was completely happy with every detail. His attention to my needs never wavered, and he even threw in tips on local hot spots to check out after closing. John is the Best Realtor in Cathedral City and Palm Desert California. Thank you John.
User7728442
Review for Member: John Jay
ZillowVERIFIED My husband and I were recently seeking a property in Rancho Mirage and were referred to John Jay. He was extremely knowledgeable of the area and able to point out many factors that made the process simple and fun! We have not yet reached a decision on a property, but will definitely contact John Jay when we are ready to finalize. A consummate professional, we highly recommend The Best Real Estate Broker in Rancho Mirage, John Jay for your real estate needs.
Murrayrh1973
Review for Member: John Jay
ZillowVERIFIED John did an outstanding job for us or our Broker, smoothly facilitating our Condo purchase in Rancho Mirage. He was readily available to answer emails and promptly return phone calls. As to viewing properties, he scheduled these for times that were convenient for ourselves. He has a vast amount of knowledge of the various communities within Rancho Mirage as he has assisted in the purchase or sale of a number of properties over many years. His knowledge assisted us in determining a fair value offer. He and his team guided us through the closing process, answering our many questions or proactively clarifying what the responsibilities of each of the parties involved was. After the closing date there were a couple of issues which John immediately had resolved to our satisfaction. If there is such a thing as nominating John for "The Real Estate Broker in Rancho Mirage" we would put his name forward. Again, thanks so much for assisting us in purchasing a little bit of paradise in Rancho Mirage. Murray & Karen
Tina C.
Review for Member: John Jay
ZillowVERIFIED John Jay and Cathy Folk were a terrific team to help me with selling my home. It had been awhile since I bought or sold property so they very patiently explained the process and what I could expect every step of the way. John, Cathy and his staff stayed on top of every aspect. They called and gave me updates regularly. They always gave me more than ample time to prepare for a showing. With their expertise and guidance I was able to sell my home quickly and for the right price. I highly recommend The John Jay Group, The Best Real Estate Broker in Palm Desert.
Sarkxach
Review for Member: John Jay
ZillowVERIFIED We had the pleasure of working with John to sell our home and we couldnt be more grateful for his dedication, expertise and exceptional service. After previously, putting our home on the market without success, we were initially hesitant, but his professionalism and strategic approach made all the difference from the very beginning. He took the time to meet with us understand what our goals are and develop the plan that put our home for a successful sale. Thanks to his hard work our home sold in a very short time and we couldnt be happier with the outcome.
Chris M.
Review for Member: John Jay
ZillowVERIFIED John Jay did an excellent job on our sale! He kept us informed through the process and was a pleasure to deal with on this transaction. His staff was also very pleasant and professional. His knowledge of the local market contributed to a great offer.
Gjohnjansen
Review for Member: John Jay
ZillowVERIFIED John Jay demonstrated competency and professionalism throughout the entire process. He has the pulse of Rancho Mirage and helped me sell my house in less than two weeks.
Rodjbutler98422
Review for Member: John Jay
ZillowVERIFIED Cathy Folk with John Jay Group was truly refreshing to work with. We've only moved a few times but have never had an agent that was so dedicated to finding us our special place here in Palm Desert. During escrow we had many questions and concerns, but she was there to answer them and bring us comfort during the purchase process. I would definitely contact her if you are planning to move to this paradise desert community.
Christopher G.
Review for Member: John Jay
ZillowVERIFIED Collaborating with John and his team has been an exceptional experience. We acquired a property in Rancho Mirage, and over the years, we've relished both the property itself and the accompanying lifestyle. Working alongside John is consistently a joy. He doesn't merely present captivating and awe-inspiring properties; he also directs and advises you toward the dream home you truly adore. I'm not quite sure how John and his team work their magic, but they certainly did it for my wife and me. We are incredibly grateful to them. A heartfelt Thank You to John Jay and his outstanding team, with special appreciation for his right hand woman, Kathy!
Kurisu5262
Review for Member: John Jay
ZillowVERIFIED John and Cathy are fantastic to with with. They are knowledgeable, responsive, and really take the time to understand your needs. I highly recommend them to anyone buying or selling a home.
Mikeghidella
Review for Member: John Jay
ZillowVERIFIED John and his team did a great job of pricing and selling our home and walking us through the escrow process. Great knowledge of the local market and they are working hard to find us another home!
Oatie2011
Review for Member: John Jay
ZillowVERIFIED I met John at an open house in my neighborhood. I liked his presence and personality. He was well prepared to answer any questions and represented the community well. Through out the entire selling process John and his assistant were available and helped make the process smooth. I would recommend him to everyone.
Jojozmama
Review for Member: John Jay
ZillowVERIFIED John Jay is a true professional. He made the selling process extremely easy for us. John and his staff provided excellent service to me and everyone involved with the selling process. I'm am so happy with how he handled everything from beginning to end. I highly recommend John and his staff for any real estate needs you may have.
Staciefmb
Review for Member: John Jay
ZillowVERIFIED John advised us on preparing our family vacation home for sale, promptly had professional photographs taken and our listing was up quickly. When we received an offer, John advised us on how to respond to maximize our return without losing the potential buyers' interest. John is professional, efficient, responsible, and a pleasure to work with. John handled everything from start to finish so we didn't have to make trips back and forth to the desert saving us time and money. I would highly recommend John if you are looking to buy or sell a home in Rancho Mirage or the surrounding areas. We are extremely pleased.
Shotzie1
Review for Member: John Jay
ZillowVERIFIED John and Cathy did a great job for us selling our home. The marketing materials were excellent and we were particularly impressed with their communication and responsiveness. John and Cathy are a perfect tag team. My wife and I highly recommend them.
Jpaulparks3
Review for Member: John Jay
ZillowVERIFIED John Jay and Cathy Folk were truly exceptional! They were both very professional and provided top notch guidance throughout the entire process. Upon reviewing the property, they provided great recommendations that helped us quickly prepare the home to be placed on the market. John provided relevant market information, comps of recent sales, and market trends that helped establish a competitive sales price. They were extremely responsive via text message, email, and/or a phone call and were consultative in their approach without any high-pressure tactics. John and Cathy were very understanding of the complex family dynamics that I'm sure were challenging to contend with but, they handled it like true professionals. In the end what sets John & Cathy apart was the empathy and understanding they showed to our family while still providing top notch real estate services!
Bethscott43
Review for Member: John Jay
ZillowVERIFIED I made an out of state purchase of a home through Cathy. She was instrumental in timing my visits to the valley with the ebb and flow of the inventory. She made sure that the time i spent viewing homes in person was well spent and the houses she recommended were spot on.
Zuser20160308125044985
Review for Member: John Jay
ZillowVERIFIED We had an unusual family situation and needed to sell our condo. John Jay and his team were professional, easy to get ahold of when needed, patient and got our place sold quickly! I would highly recommend them.
S4xgck9sqh
Review for Member: John Jay
ZillowVERIFIED We found John to be an exceptional realtor. He was our partner from beginning to end with always keeping us informed of what to expect on the upcoming daily & weekly events while informing us with his knowledge so we could make the right choices. He was so enjoyable to work with along with being an ethical great guy. Hell always be the one we can trust & look forward to working with.
50ford
Review for Member: John Jay
ZillowVERIFIED John Jay and his team are pros and we have used them twice and will use again. We bought one home and sold one and were very satisfied both times. He was very helpful throughout the process and explained all aspects of the transactions.
Karenergas
Review for Member: John Jay
ZillowVERIFIED We contacted John Jay ten days before coming to Palm Desert from Canada. We are serious home buyers and asked him to set up 3 homes to see. We told him that we were working so only had a couple of days to see homes. He said he would have appointments lined up for us on a Monday. Two days before, we could not get hold of him as he did not return our emails or texts. We had not been sent an itinerary either. He finally texted us Sunday night. Both his texts were extremely garbled and made no sense. My husband called him to get clarification on the messages and he was hardly able to communicate. He had not set up any appointments for us. He continued to promise to set up appointments for the next day (Yea right!). Needless to say, stay as far away from this agent as possible. Such a disappointment for us. We came to look at homes and now we have to find a new agent ASAP. So completely unprofessional. Can hardly believe it!
Alheaps1
Review for Member: John Jay
ZillowVERIFIED I engaged John Jay to sell my Rancho mirage home this spring. Sold in a few days for full price.I was a real pleasure to deal with these experienced professionals. No stress.I highly recommend them.Al
Cherie H.
Review for Member: John Jay
ZillowVERIFIED John Jay is simply the best in the business, top of his game. Hes helped me find homes in Rancho Mirage on multiple occasions over the past 20 years. His knowledge of the desert & of desert real estate is impressive & his expertise unmatched. John always took the extra time to show me additional properties in order for me to make a good decision. He also happens to be one of the nicest guys Ive met! I will only trust John with my future real estate needs.
Cheriehansen4
Review for Member: John Jay
ZillowVERIFIED John Jay is simply the best in the business, top of his game. Hes helped me find homes in Rancho Mirage on multiple occasions over the past 20 years. His knowledge of the desert & of desert real estate is impressive & his expertise unmatched. John always took the extra time to show me additional properties in order for me to make a good decision. He also happens to be one of the nicest guys Ive met! I will only trust John with my future real estate needs.
Gusolson
Review for Member: John Jay
ZillowVERIFIED John and his team are masters at internet marketing. Their ads are works of art that bring in potential buyers. However, they dont just rely on their marketing advantage, their follow up and attention to detail are just as impressive. Cathy, Johns executive assistant, is a joy to work with. My wife and I wholeheartedly recommend them.
Waltsbiz9
Review for Member: John Jay
ZillowVERIFIED John and his Team were very helpful and professional, In our over 30 Home purchases, We have not found anyone more helpful or understanding , He was available 7 days a week to show property that was available for our needs!
Zuser20170201153758541
Review for Member: John Jay
ZillowVERIFIED John listed our place in Palm Desert and the photos turned out beautiful. He found us a quality buyer within the first few days of our listing who paid full price. John's assistant Cathy was great to work with too. The escrow went very smooth and even closed a few days early!
User5949914
Review for Member: John Jay
ZillowVERIFIED John has been my go-to realtor in the Palm Springs area for years. I have referred several friends and family to him and his team, which has resulted in successful purchases and sales. As a real estate investor, John's experience and knowledge are what I value most. His communication of market conditions and follow-up keep him as my trusted realtor for the desert area. Thanks for all the help. I look forward to more successful deals in the future.
Mr S.
Review for Member: John Jay
ZillowVERIFIED John and Kathy make a great team. John represented us in the sale of two properties in Rancho Las Palmas CC. He lives in the area and knows it inside and out. Highly recommend.
Tmacd131
Review for Member: John Jay
ZillowVERIFIED I can't thank John and Cathy enough for helping me with the recent sale of my home! They are TRULY EXCEPTIONAL! John was able to sell my home in a matter of weeks, during one of the hottest and most humid times of the year (and during very strict COVID restrictions). He found the perfect buyers for my home - I know they are going to be very happy there! When you work with John, his experience is evident. He is extremely knowledgable about the market, he's a great communicator and very patient (I reside outside of the US therefore was out of the country while we were negotiating the sale), and he is a great negotiator. He was always very quick to answer my questions (and I had a lot) and most of all I appreciated his honesty! He is very thorough and thinks of everything - he even reminded me about returning the cable boxes (and offered help given he knew I was out of town) and ran through a "last minute" checklist for the last few items I may not have thought of. Honestly, John is the best!!! He has assisted me on multiple transactions and I look forward to working with him again in the future. There is NO ONE else I would be as comfortable working with! Thank you again, John Jay Group!!!!
Donna S.
Review for Member: John Jay
ZillowVERIFIED John has been incredibly helpful, knowledgeable, flexible with our search. We live out of state, so John did a virtual FaceTime tour for my husband and me to save us travel time and expense when a property we were interested in came on the market just after we left the state.
Dwroberts622
Review for Member: John Jay
ZillowVERIFIED John worked with us very patiently and respectfully even though we spent two years finding the right property. He stayed engaged during that time and made sure we were aware of properties that matched our requirements. He personally conducted online showings of properties when we were not able to be there in person. This led to us purchasing a property without seeing it in person. John also negotiated a better price for our purchase than we had anticipated. He walked through all the steps to close the deal. We are delighted to have had John for our agent, and we are extremely pleased with our new purchase.
User50114215
Review for Member: John Jay
ZillowVERIFIED We have used John's services for four buy/sell transactions to date. His knowledge of properties in the Coachella Valley is impressive. Able to connect us with all the ancillary services that were needed to manage our properties. The service from the team was prompt and helpful and we will use the John Jay Group for our next transactions.
Greg6481
Review for Member: John Jay
ZillowVERIFIED Was very professional and knowledgeable in the region we were looking. Showed us numerous properties in our area of interest until we found exactly what we were looking for. He was able to find the perfect one that was off market, closed in 30 days.
Jay B.
Review for Member: John Jay
ZillowVERIFIED John has put together a wonderful team. His assistant Cathy Folk responded quickly if John was not available for immediate help. His escrow assistant, Sarah was on top of the paperwork necessary. Together they maneuvered all the little glitches that happened during the sale of my house. John was especially helpful in providing a wonderful contractor who performed all the repairs that the buyers requested. I am happy to recommend John Jay.
Jimcauld
Review for Member: John Jay
ZillowVERIFIED John jay did the listing review personally John,Had a team come and de cluttered our homeJohn had a professional photographer take Great pictures of house,view, pool,golf courseJohn held by weekly open house We listed in March sold in July. We had great interest in may and June Do to open houses and john jay email network of fabulous view homesThe sale was a beautiful over listing price andThe john jay team were professional helpers with the Escrow , and home inspection, and many area home comps to get a successful appraisal . The 30 day escrow closed in 26 days thanks to john and his team helping Solve the many little problems so we could close on time. A great professional realtor With a team to make everything smooth.
Garyceazan3
Review for Member: John Jay
ZillowVERIFIED John Jay represented my wife and I in looking for a home and eventually purchasing a house in Rancho Mirage. During the house hunting phase, John provided us with all new listings that met our purchase criteria and, once we found the house that we wanted to buy, he was in constant communication with us throughout the purchasing process. He is very knowledgeable about residential real estate in the Coachella Valley Area. He is a consummate professional. The purchasing of a house is an arduous process, to say the least, but John Jay's guidance through the process, made our experience as stress free as possible. We would wholeheartedly recommend John Jay to anyone seeking a residential real estate agent in the Coachella Valley Area.Barbara & Gary Ceazan
Rldeprospo
Review for Member: John Jay
ZillowVERIFIED We are very happy with our recent home purchase, with John serving as buyers' agent. We chose John because of his experience, depth of understanding of the local market and pleasant way of interacting with us, as well as the sellers' agents. We would highly recommend him for buyer or seller agent representation.
Dannos K.
Review for Member: John Jay
ZillowVERIFIED John and Cathy are a great team. John was very responsive when I first emailed him and we were quickly able to set up a time/day for some walk-throughs in the midst of the the lockdowns. He didnt waste my time showing me properties that didnt fit my criteria and in one day found our perfect condo. He negotiated a good deal with the seller and kept me informed through the whole process. I wouldnt hesitate to use him again or refer him to others.
Gardenclub99
Review for Member: John Jay
ZillowVERIFIED We called Cathy on 2 houses that we saw on Zillow, (1 was her listing). She showed us those 2 and 2 others. She submitted a quick offer for us via DocuSign. After counter offer we got the house we wanted.Cathy was always quick to respond to phone calls and texts.We also talked to and met John in her office, he also had some very helpful tips.
Jandr1735
Review for Member: John Jay
ZillowVERIFIED John Jay put together a most impressive pictorial presentation of our condo for virtual viewing by customers which brought a lot of customers. They also did and excellent job of negotiating the price and seeing that the closing process went smoothly. They choose an escrow company, Foresite Escrow Inc, that was excellent that made the closing process easy. John was available at any time to answer my questions and see that the process moved along with out any hitches.
Frank D.
Review for Member: John Jay
ZillowVERIFIED John and his team exceeded my expectaions. He marketed and closed our property in 45 days, in the midst of the Covid-19 crisis. He priced the property just right, and moved quickly to secure an offer. Because of the crises there were a number of obstacles that could have led to the offer being pulled, but John worked each problem.
Catcaper
Review for Member: John Jay
ZillowVERIFIED We really had a wonderful experience looking at real estate in Palm Desert with John Jay. We found the perfect property . Every part of the process of buying the property went smoothly.
Zuser20170210131006256
Review for Member: John Jay
ZillowVERIFIED Extremely professional to work with. Johns knowledge and guidance was very much appreciated as we had a sale and purchase going on at the same time. John was constantly in contact throughout the entire process. I would recommend his services to anyone looking to buy/sell in Palm Desert.
