About Jennifer Zona
Credentials
LICENSE
Awards
-
2026
TOP AGENT
Ketchikan, AK
2026
Ketchikan, AK
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Jenn was really responsive, gave informed responses, and always made sure our questions were answered. We are first time buyers and she was very helpful in explaining the process.
Jenn Zona is absolutely amazing to work with. Jenn helped us with a very complicated house buying and made it seamless for both the Buyer and Seller AND then we needed an expedited closing on top of it! Jenn Zona coordinated with our lending team and pulled it off! We highly recommend Jenn Zona and I will refer everyone I know to her.
Jenn did an outstanding job with the purchase and selling of our home. She was always on top of everything, super polite, very communicative, and answered every question we had (even some we didn't think to ask!) I could not recommend Jenn more. If you're looking to buy or sell, she's the best agent to work with!
Jenn was direct, concise and very communicative. She is positive in her interactions, even when things get tough. She helped us on both the purchase and on the sale of our home. These transactions were both very different relative to the climate of the market, but Jenn ensured that we were kept reprised and were in the know on all needed information. She did great all around.
It was a pleasure to work with Jenn through the entire process. Her expertise and local knowledge made finding the perfect home a possibility. Jenn was able to find house even with the limited inventory and competitive market, that met all of my needs. She was, and still is, responsive. I would recommend working with Jenn to anyone looking to buy or sell. If I am ever in the market again I will work with Jenn.
I cant recommend Jenn enough. She was diligent and helpful through our entire sale. Shes knowledgeable, kind, helpful and understanding. We had a great experience.
Jenn helped my partner and I through every step of the home buying process. She answered all the questions she could, and she told us who could best answer questions outside of her expertise when we had those. Jenn was incredibly responsive, a tireless advocate, and an absolute pleasure to work with as first-time home buyers.
Jenn was great to work with! She was knowledgeable, kept us in the loop, and explained things every step of the way. She was also very savvy and helped us pick the right buyer. When advocacy was needed on our behalf, she did not hesitate. We would 100% recommend her to others looking for a sellers agent.
Jenn was great to work with. She answered all questions we had, was great at communicating with us, and helping us navigate the home buying process as first time home buyers. The real estate market was crazy and she helped us out in a pinch. We couldnt be more thankful!
I have purchased four other houses/properties over the years (and sold them as well), and have to say that Jenn was one of the most responsive, and easy to work with realtor I have used, to date. She is friendly, readily available to answer questions. She knows the Ketchikan area VERY well and is great at getting into the weeds on topics related to the property when we needed her to. She's great at standing up for and advocating for her clients as well: she knows how things should go.100% will recommend her in the future to anyone who asks, and will use her again!
I bought my house with assistance from Jenn in 2019. She was so amazing that it was a simple choice to enlist her help again when it came time to sell. Jenn is kind, helpful, knowledgeable, has great communication, and make you feel like you really have a teammate and advocate through the whole process. Cannot recommend her highly enough!
We cannot thank Jenn enough for helping us buy our dream home! She made the process so easy. She kept us informed, made sure we were comfortable, gave us expert advice and genuinely cared about us! She shared in our excitement as our home ownership dream became a reality! There aren't enough stars in this review that we could give her. She made the process fun and exciting for us and we couldn't be more grateful to have gotten the opportunity to work with her!! Thank you so much for helping us on this journey, Jenn!!!
We were first time homebuyers planning a move to Ketchikan without the ability to shop for homes ourselves other than online. Jenn went above and beyond in her role as our representative. She did several virtual walkthroughs with us, met with inspectors and appraisers on our behalf, and even put a space heater in the crawl space during a cold snap between closing and our arrival! We would absolutely recommend Jenn and work with her again!
I am so grateful I met Jenn and was able to work with her!! She is so sweet, helpful, and knowledgeable and has such amazing work ethic. It is obvious how well respected she is in the community every time you see her interact with others. I highly recommend Jenn and will be sure to call on her for any future realtor needs!
Looking to sell and need someone to reduce the stress level of selling. Jenn is the person for you. She is always in a great mood yet knows how to get things done. She will give you the right suggestions to help make the sale of your home seem smooth and easy. Just talk to her one time and you know she is the person to sell your home.
Oh my selling can be stressful. However Jenn makes you feel as if its a breeze. She always has a smile while keeping everything moving. Jenn and Jessica as a team knock it out. She goes the mile and makes sure you know what to expect ahead of it happening. If you want the BEST Jenn Zona is the one for you!
Amazing Agent!! She took the personal time to work with us and ensure we found the home of our dreams. Down to earth, knowledgeable and definitely gave us the straight forward information we were looking for. 100% recommend Jenn Zona for all your real estate needs.
My husband and I are first time home buyers and Jenn never showed any frustration with our millions of questions. She was a huge help every step of the way. She is very responsive and knowledgeable of not only the town/location, but also of the entire home buying process- including the lenders side of the deal. Jenn was persistent and on our side the whole way. She made things happen, checked in constantly, and held everyone accountable. She is honest, straight forward, and very personable. To top it off, the whole process took nearly 9 months of searching, viewing homes, making offers, and closing- all while Jenn was patient and eager to help. We ended up with a beautiful home for a great price in a housing market that can be difficult to navigate and a little bit "wonky". I am so glad we stumbled upon her profile and chose her as our realtor. You'll end up feeling confident with the entire transaction. Highly recommended. Thank you Jenn!
Jenn was great to work with. She was knowledgeable, delightful and always productive on going on to the next step in the process. I would utilize jenns services again and would recommend her to anyone looking to buy or sell.
Jenn was a delight to work with; always cheerful, knowledgeable and professional. She is definitely someone you want for your advocate. Would recommend her service again and again.
Words cannot express how pleased we were having worked with Jenn Zona to sell our home. She was so helpful during every step along the way. Despite there being many ups and downs and hoops to jump through, she made it all feel like a breeze and helped us in maintaining our sanity during lengthy and unexpected upgrades. Selling a home you love can be heart wrenching but it needed to happen and she cleared the way with enormous compassion and kindness. She went from being a realtor to being a friend pretty quickly and we are so grateful to have gone through this process with her.
Jenn Zona and Marna Cessnun of Coastal Real Estate Group were incredibly instrumental in helping us sell our home. It was a monumental task involving major restorative construction just to get the home in condition to sell. Living over seas, we leaned heavily on their ability to help us manage the construction as well as keeping the buyer's engaged throughout the process. The contractors they recommended were very fair in pricing and wasted no time in getting the work done. Marna and Jenn's diligence kept the buyers satisfied despite the delay and ultimately led to the sale. They were there every step of the way for us. You could not ask for a better team to serve your selling or purchase designs.
Jenn Zona and Marna Cessnun of Coastal Real Estate Group were incredibly instrumental in helping us sell our home. It was a monumental task involving major restorative construction just to get the home in condition to sell. Living over seas, we leaned heavily on their ability to help us manage the construction as well as keeping the buyer's engaged throughout the process. The contractors they recommended were very fair in pricing and wasted no time in getting the work done. Marna and Jenn's diligence kept the buyers satisfied despite the delay and ultimately led to the sale. They were there every step of the way for us. You could not ask for a better team to serve your selling or purchase designs.
Great working with Jenn. Could not have gotten the price I did with out her. Highly recommend her to help you sell or buy your house. She works hard to find a good match for both parties.
Handled a tricky sale for me very professionally. I feel she genuinely looks to do her best for both the seller and buyer. I recommend Jenn Zone and will use her again in the future.
It was a pleasure working with Jenn on both selling a home and buying a new home simultaneously. We appreciated her expertise, honesty and candor and recommend her to all of our friends and family! SSWKGPG
Jen was a top notch professional from our first meeting to signing closing papers. She was helpful, insightful, and made us feel like we were well informed throughout the entire process. I would highly recommend her to any of our friends!
Jenn Zona provided the best real-estate experience we've had. It was stress free and I knew we were being well taken care of. Our home sale was a breeze. We were extremely happy with all aspects and details of her work (from start to finish). If you value quality service, I highly recommend her as your next realtor.
I enlisted Jenn's help when purchasing my first home in 2013. She was extremely professional and keen on finding out what I wanted and needed in a home. She was proactive in sending listing information and setting up viewings. I also appreciated Jenn's candor with many of the weird/odd processes involved in buying a home. She was honest about what she knows and does not know (because it was outside of her expertise) and was very quick to find out answers to my questions that were about other matters (e.g. mortgages, property taxes, escrow, etc.). Jenn is totally, 100% customer oriented and will never try to "sell" you a home. However, she will work very hard to find a home that works for you and your family.I liked working with Jenn so much that she is my listing agent for selling my first home! There is no better compliment than repeat business.
After a disappointing experience with another realtor, we worked with Jenn to sell one house and purchase another. She was wonderful! Knowledgeable, pleasant and always on top of the process. We recommended her to our parents when they were looking to purchase a home. They loved Jenn too (and ended up with a good deal on a great property).