Note: Reviews may include other agents on their team
What clients say about this agent....
Samantha D.
Review for Member: Jennifer Castaneda
ZillowVERIFIEDJennifer helped us sell our house this past March. Because of her years of experience and high recommendations we followed her every suggestion and put our full trust in her deal-closing skills. We were not disappointed! She sold our house in a weekend for an over-asking price. I cant recommend her highly enough, whether buying or selling.
Zuser20140524201950065
Review for Member: Jennifer Castaneda
ZillowVERIFIEDJenny Castaneda and her team made selling my home such a breeze during the entire process. Her 17+ years experience, living and working in Benicia, CA, was beneficial- especially during a volatile market! It is true, no Agent has a crystal ball to know the best time to put your home on the market. However, I believe Jennys experience and her keen eye in following the market for years certainly assisted in making an informed decision. Jenny has amazing contacts! Home cleaning and landscaping all in preparation to have beautiful pictures taken when your home goes on the market. The photographer she recommended WAS AMAZING - I was shocked how beautiful my home looked! Jenny even connected me with her handy man to fix a few odds/ends. I certainly appreciated her honesty and transparency throughout the entire process. Not to mention how genuine Jenny is and making sure aEUR~I was ok during the entire process. I would recommend her to anyone in a heartbeat!
Paulette4843
Review for Member: Jennifer Castaneda
ZillowVERIFIEDJenny handled my first home purchase as well as selling my home when I moved out of state. She has always put her customers first and looks out for their best interest. Shes very knowledgeable and explains each step. I would highly recommend her to anyone looking for a great realtor
Michaelabarnum0
Review for Member: Jennifer Castaneda
ZillowVERIFIEDJenny pulled off what we thought was impossible. In a tough market, she found a home that met exactly what we needed. After months of being outbid, we decided to give her a call and it was the best decision we could have made. We love being back in Benicia, but on top of that, she found our mother a home too. So we are blessed for her working her magic. And by magic I mean putting in the hard work to get us into the right home at the right time!
Steve S.
Review for Member: Jennifer Castaneda
ZillowVERIFIEDI do not write reviews for anything or anyone often, but after Jenny Castaneda helped me sell my old house 3 years ago and then buy my new home last month, I feel compelled to let others know about her experience, knowledge, and negotiation skills. When I was ready to sell, I interviewed 3 agents and Jenny was the clear winner regarding her plan to get my house ready for sale, including what to do and what not to worry about. Well...she nailed it and I got over asking price when the market was not that hot. When buying my new home last month, Jenny was able to negotiate me into getting my dream home even when I was not the highest bidder by convincing the seller that I will be a quick close, not nickel and dime them over small stuff, and no worries of dropping out for loan issues....nailed it again!! i highly recommend Jenny and her team!!
Christenfrank6754
Review for Member: Jennifer Castaneda
ZillowVERIFIEDJenny is the best! She is the perfect balance of professional and personable. My husband and I were worried about selling our home while also buying a new home and Jenny took all the burden off. She clearly explained every step of the process to us and ensured we understood every disclosure and every decision that needed to be made. She was available for all of our questions (and we had alot!) She went above and beyond with the appraisal to ensure we received the most value for our property, making an extensive list of all our renovations. If you are looking for SUPIERIOR SERVICE from an agent that puts YOUR CARES FIRST, look no further than Jenny Castaneda. I will and HAVE recommended her service to my friends and family.
Emilygoodwin19
Review for Member: Jennifer Castaneda
ZillowVERIFIEDExtremely professional and personable. Enjoyed spending time with her looking at properties. If we decide to buy in this area we will definitely use her. She is on top of her game in a very competitive market. Was very honest and transparent about prices and what to expect through the process.
User02420781
Review for Member: Jennifer Castaneda
ZillowVERIFIEDI have been lucky enough to have worked with Jenny Castaneda both as a seller as well as a buyer. I can honestly say that Jenny goes above and beyond no matter what the situation is. Her knowledge of the market far surpasses other agents and she is a force to be reckoned with when it comes to negotiations. She is responsive, and excellent at communicating. Jenny always answers all questions thoroughly and completely. In our most recent transaction, she had my home listed and in escrow within 48 hours! She takes the stress out of what can be a stressful situation and it has been an honor to have her as my agent.
Scolmer8
Review for Member: Jennifer Castaneda
ZillowVERIFIEDI have worked with some good realtors in the past but Jenny Castaneda surpasses them all.. by miles. I ll let our story speak for the outstanding quality of Jenny s work.When it came time for my mother to move into a retirement community that meant selling the family home of over 50 years. This was going to be both physically and emotionally taxing for all of us. From Riverside, CA, I contacted and interviewed more than one Benicia Realtor. They all seemed to be knowledgeable and eager to help our family. However, Jenny sent a listing package within hours and said she could help with some of the other tasks involved with (sadly) closing out a family home and a long chapter in our history. We decided Jenny was the person for the job. It turned out to be the best choice I could have possibly made.Jenny was responsive to any question or need and always friendly. My mother, who was struggling with this great life change, was consulted during all decisions and very comfortable working with Jenny. Jenny is to be trusted.When the estate sale person I selected, turned out to be a dud, we called Jenny. She came through as promised with a great estate sale team, Gina and Lee. They were friendly and professional. The items were listed and sold and house was ready for market exactly as planned. We hardly did a thing. Professionalism brings professionalism.Jenny was 100% accurate with her assessment of how prepare and list the property. We paid for only what would make the property ready to sell because the layout was older and the view was the selling point. Once we had a move-in date for my Mom for her new home, Jenny and Gina set the estate sale and listing schedule and we moved forward exactly on that schedule. The house was bought at the this is what we hope to make price during the estate sale! Within less than a week my mom was depositing the check in the bank in her new hometown. Oh- and all this happened while dealing with COVID restrictions.I do not believe you will find a better real estate agent than Jenny Castaneda. She proved herself to be dedicated, highly knowledgeable of her market, ultimately supportive, trustworthy, and truly outstanding in every aspect.I will be gladly recommending Jenny to anyone I know who is selling a house in the larger Benicia area. Scott Colmer
User480226
Review for Member: Jennifer Castaneda
ZillowVERIFIEDIf you want to sell/buy your home, Jenny Castaneda should be your go-to agent. Her expertise will help you sell fast for the price you want, even during less than ideal times, such as a pandemic. I had the pleasure of working with Jenny and just sold my house: closed on 07/10/20. It was apparent from the very start, Jenny had a clear understanding of the market and what it takes to close the deal. I had my reservations on spending the money on staging at first, but she presented her position, and boy, after seeing the effect, I am so glad I went along with her plan. In fact, everything went according to the time line she presented: got multiple offers within the first week and in contract in the second week and closed within 2 weeks there after. So if you want to sell your house quickly for the desired price, do everything Jenny tells you. She knows the business well and will surpass all your expectations.
Gloftis
Review for Member: Jennifer Castaneda
ZillowVERIFIEDI could not asked for a better realtor. She guided us through the process of both selling a home and buying one with ease and professionalism. Always there to be on your side and is extremely well versed in real estate law.
User29303578
Review for Member: Jennifer Castaneda
ZillowVERIFIEDJenny Castaneda is WONDERFUL: organized, level headed, communicative, responsive and responsible, knowledgeable, and a pleasure to work with. Unexpected events were handeled in a calm but urgent manner (missing lockbox, missing open house signs, etc).
Evjeanne
Review for Member: Jennifer Castaneda
ZillowVERIFIEDJenny Castaneda was recommended to us by a real estate professional we trust, and she did not disappoint us. Jenny helped us to success in purchasing our preferred home at a good price in a competitive process. Jenny was backed up on several occasions by a knowledgeable and helpful team at Coldwell Bankers Benicia office.
John G.
Review for Member: Jennifer Castaneda
ZillowVERIFIEDVery professional and very responsive. Treats you like a person. Agent helpful in negotiating with seller. She made suggestions that were very helpful.
Rosemaekobbah
Review for Member: Jennifer Castaneda
ZillowVERIFIEDWith Jennifers help, we had multiple offers on our home prior to our open house! She is knowledgeable, professional and friendly. She listed, staged, and sold our home in less thank 3 weeks!
Brentduby8
Review for Member: Jennifer Castaneda
ZillowVERIFIEDAfter lots of looking around on our own and using an agent/friend from another area on a purchase we ended up backing out of it was clear LOCAL AGENT. We gave our criteria to Jenny and the home she found us exceeded everything else on the market. Her team made the process so smooth. The inspections , the escrow, the quality of people she recommended. Jenny made what is usually anxious endeavor a real pleasure.
Robert G.
Review for Member: Jennifer Castaneda
ZillowVERIFIEDFrom start to finish Jennifer was clear, confident, and went above and beyond to ensure the cleanest, most expedited sale of our home we could have ever imagined! We put so much work and TLC into our home and Jennifer and her team did a masterful job creating a listing that highlighted our work, and in turn, moved very quickly. We had an offer in 4 days, closed in 29! Incredible.
RobertWarren4
Review for Member: Jennifer Castaneda
ZillowVERIFIEDFrom start to finish Jennifer was clear, confident, and went above and beyond to ensure the cleanest, most expedited sale of our home we could have ever imagined! We put so much work and TLC into our home and Jennifer and her team did a masterful job creating a listing that highlighted our work, and in turn, moved very quickly. We had an offer in 4 days, closed in 29! Incredible.
Rena2much
Review for Member: Jennifer Castaneda
ZillowVERIFIEDMy second round with these ladies, and I must say The Best service ever!! Very experienced, knowledgeable, patient (very) and caring! They were always available to hold my hand (which they did a lot of-lol)!
Davidcoryanderson
Review for Member: Jennifer Castaneda
ZillowVERIFIEDI recently had the great good fortune of working again with two extraordinary real estate agents: Melanie Ross and Jennifer Castaneda. Since I had used their services to purchase my house, I didn t hesitate a moment to contact them to sell it. With Mel and Jenny guiding me every step of the way with their incredible knowledge base, open communication skills, expert direction of timelines, and a considerable amount of support and reassurance that all was well, it was successful beyond my wildest expectations. If you re thinking of buying or selling, don t even consider searching for someone else. I am so grateful to them!
Khornwat
Review for Member: Jennifer Castaneda
ZillowVERIFIEDJenny & Melanie made the process of selling a house stress free! They are extremely knowledgeable, very personable and they streamline the process so that everything flows seamlessly. Not only do you get the best there is in Benicia, you will feel valued, respected and important whether you are buying or selling. Do yourself a favor and give them a call!
Mlmolinaro101
Review for Member: Jennifer Castaneda
ZillowVERIFIEDWe decided to use Melanie Ross and Jenny Castaneda after reviewing their glowing recommendations on Zillow and meeting them in person. They were terrific to work with every step of the way and really make a great team. They made our selling experience very comfortable and were willing to work with our specific needs in showing and selling our home. In addition, they are both very responsive and just delightful to get to know. Once our house sold Melanie and Jenny took time to educate us about potential areas to search for a new home that would meet our needs....areas nearby that we didn't even know existed in some cases! We would highly recommend these two for buying and selling a home!
Beth B.
Review for Member: Jennifer Castaneda
ZillowVERIFIEDWe were referred to Melanie and Jenny following an unsatisfactory experience with a different realtor. Because of our past experience, we were skeptical about the process and non-trusting. Jen and Melanie worked with us diligently to alleviate any concerns we had, established a trusting team environment, and sucessfully helped us to find, acquire, and move into our dream home. I can't say enough good things about their skills and their responsiveness.
Mihokomai8
Review for Member: Jennifer Castaneda
ZillowVERIFIEDI found my favorite house in the area which was not their specialized area, but they were so quick to accommodate my need and provided the most professional support for me to purchase this house. Their communication level is excellent and replied very quickly. I was very happy to have their services.
D.Lozano
Review for Member: Jennifer Castaneda
ZillowVERIFIEDWe have a beautiful home thanks to Jenny and Melanie. Great team! They made it so easy for us. It only took a first step to begin a wonderful experience. With just one email it all began, I email Jenny and she responded right away. Before we knew it, we were out looking at homes. Every house was almost perfect. As soon as we found the house we wanted they made it happen. So easy and they kept us updated of every step. You can't find a better team. Great communication and they are so helpful. Made our dreams come true.
Kpac73
Review for Member: Jennifer Castaneda
ZillowVERIFIEDThe Mel & Jenny team are more than realtors, they are super heroes! Don't give this decision another thought, just call. They handled us from the very beginning with support, encouragement, motivation, compassion, enthusiasm, honesty and utmost integrity. Consider yourself lucky to have found them, you'll never need another realtor again!
User8206457
Review for Member: Jennifer Castaneda
ZillowVERIFIEDThese are two top notch ladies! Warm, friendly and very knowledgeable. Meeting them was so fun! They were always available and answered all of my what if questions without any hesitation. They accomodated my schedule changes without issue and even took my husband and I solo at times, knowing and offering what each of us would want in a house. I know they will be lifeling friends and I absolutely give them the highest escalades and referrals!
User4920471
Review for Member: Jennifer Castaneda
ZillowVERIFIEDThese ladies worked very hard on our behalf during the sale of our property. They were always available and handled all the important details to ease our minds during the entire process.
User16921121
Review for Member: Jennifer Castaneda
ZillowVERIFIEDWhether you are a large investor or a first-time buyer, Melanie & Jenny will provide top-notch customized service to meet your needs. My wife and I worked with Melanie & Jenny during the purchase of our first Bay Area home and they navigated us through the Solano, Napa, and Contra Costa counties real estate markets with a level of professional knowledge that was very impressive. Having a team that possesses years of continuity and expertise in a local market allows a client to make the best possible real estate decision for their immediate and long-term needs.So far, after making our property purchase with Melanie and Jennifer, our home has seen a double-digit percentage increase in value. Nuff Said.
User44266525
Review for Member: Jennifer Castaneda
ZillowVERIFIEDThis being mine and my hubby's first house to buy, we were both very pleased with working with them. Some people may think that details can fall between the cracks when there are 2 realtors working with you, because of bad communication etc, but they were amazing! Both very knowledgeable, personal, and you could tell they cared about your well being. They were honest and also responded to us almost immediately at any given time. We HIGHLY recommend using them for your house buying experience. They get the job done well. And needless to say, because of how good they were, we got our our first house on the very first offer we put down.
LauraWalshTaylor
Review for Member: Jennifer Castaneda
ZillowVERIFIEDGreat Team! They got to know our family and treated us like members of their own families. Their professionalism is outstanding. I highly recommend them to anyone looking to purchase or sell a home in the Solano County area.
Paulette C.
Review for Member: Jennifer Castaneda
ZillowVERIFIEDMelanie and Jennifer are the BEST Real Estate Agents in the area. They are honest, reliable, and knowledgeable. They are also very patient with first time home buyers like we were. They listened to our needs for a home, went out of their way to make sure we were shown homes that fit the bill and did not waste our time showing us homes that they knew we would not want. Thanks to their hard work, we ended up with a home that surpassed our dreams.
Scottlangdon
Review for Member: Jennifer Castaneda
ZillowVERIFIEDOver the course of several realtors, only two stood out! MELANIE AND JENNIFER are Masters of the real estate process as far as we are concerned. They walk on water! If not for them we would have given up trying to buy a house. They listened to what we wanted and found several houses within a few days. The other realtors I dealt with earlier don't even compare. If you want service with outstanding Knowledge, I would recommend Melanie Ross and Jennifer Castanada. 10 out of 10! Capt Scott Langdon and Paulette Nash