Note: Reviews may include other agents on their team
What clients say about this agent....
Cmp13199
Review for Member: Jenna Jacques
ZillowVERIFIEDJenna was an incredible resource for us. Her local knowledge was top notch, she was incredibly responsive, and she negotiated on our behalf to get an incredible deal on our home in Troon. I would highly recommend her.
Joelklein36
Review for Member: Jenna Jacques
ZillowVERIFIED I purchased a House in Trilogy and was extremely satisfied with her knowledge of the area, the flexibility of her schedule, and her negotiation skills. She spent days with me looking for the right home for the right price.
Nevo H.
Review for Member: Jenna Jacques
ZillowVERIFIED This woman has not only helped me once but twice with housing. She goes above and beyond to make sure her clients needs are met. She is the reason why each time finding housing with 3 dogs was less stressful because I had her by my side. I can not express enough how truly grateful I am to have come across from her, and I will only use her services moving forward.
Zuser20190607132328543
Review for Member: Jenna Jacques
ZillowVERIFIED This woman has not only helped me once but twice with housing. She goes above and beyond to make sure her clients needs are met. She is the reason why each time finding housing with 3 dogs was less stressful because I had her by my side. I can not express enough how truly grateful I am to have come across from her, and I will only use her services moving forward.
Jasonisraelson
Review for Member: Jenna Jacques
ZillowVERIFIED Working with Jenna and team members of Joi Has been an amazing experience. She got me into my very first home and I couldnt have been happier of how the whole process went. Her communication and hard work is amazing and I would highly recommend Joi to anyone!
James B.
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna was amazing to work with. We are moving from out of state, and upon our arrival Jenna and her team were equipped with advice, a schedule of every house we wanted to see and knowledge on good areas of the city. She is definitely a real estate expert and wants to save you money!!!! Highly recommend her, and she was a lot of fun to work with!
Phlynine
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna is so knowledgeable and always available! She is no-nonsense and I sincerely appreciated her continued assistance. Jenna followed-up throughout as I felt great in always having someone there with me and for me through the entire home-buying process. If you're looking for a real estate agent, look no further - Jenna is for you as she and her team will work diligently for you at every step to ensure your questions are answered, the home and deal is what you want. I recommend Jenna to anyone interested in buying/selling real estate!
MorganHazard
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna was the best realtor we could have hoped for! My husband and I were first-time home buyers and knew very little about the process. She always took the time to answer our many phone calls and text messages when we had questions, she never pushed us to make any decisions, and she always gave us her honest opinion. She is knowledgeable about neighborhoods all over the valley and helped us pinpoint the best ones in the area we were looking. Jenna is also very persistent - if you want a house, she will get it for you! And she always kept in communication with our mortgage broker, seller, title company to make sure the process went as quickly and seamlessly as possible. If you're looking for a great realtor, Jenna is the one to choose!
Hkrantz8
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna helped us purchase our new home in Scottsdale and was an absolute pleasure to work with. She is extremely knowledgeable about the area, is honest, has a great work ethic and has excellent communication skills. We would use her again in a second and will refer her to anyone we know who needs an agent in the area. Finally, we are relocating from out of the area and she could not have been more helpful with referrals and with helping with with details that we couldnt manage from a distance.
Wayneamartini
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna just completed our beautiful new house purchase.The whole experience went so smoothly.Jenna made it easy in every way.She really knows her stuff and responds immediately with any questions or concerns.We would definitely recommend her!
Paola N.
Review for Member: Jenna Jacques
ZillowVERIFIED CHELSEA WAS FANTASTIC. THIS GROUP IS ONE OF THE BEST IN THE AREA. HIGHLY RECOMMEND THEM. They had great local knowledge.THEY ARE VERY DETAILED AND PROFESSIONAL. RETURNED EVERY CALL AND TEXT. WE FOUND A HOME IN TWO DAYS. CHELSEA WAS ON TOP OF EVERYTHINGCHELSEA STIRESYear of service2018Complete address12015 N 35th St, Phoenix, AZ 85028
Joe
Review for Member: Jenna Jacques
ZillowVERIFIED She was able to get viewing lined up quickly and was very professional. The email updated listing alerts we're great and helped us locate properties the moment they were on the market.
JoshWilliams60
Review for Member: Jenna Jacques
ZillowVERIFIED We are very happy with our decision to use Jenna for our home purchase. I have worked with her once before, and she delivers the best service of any realtor I have ever used. Scheduling showings was a breeze, and hes has a great team supporting her. She even responded right away to all my late night emails, which was definitely not necessary. I'm convinced she never sleeps!Jenna was aggressive in getting us a great deal on our property, and handled all of the inspection/repair work for us which made the whole process much less stressful. I wouldn't hesitate to use Jenna again for any real estate transaction. She's a true pro.
Rachellemiranda78
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna Jacques and Chelsea Stires are both amazing at what they do. My husband and I were looking for a rental in Phoenix and Chelsea helped us from start to finish. She is very personable and professional. She answered all of our questions promptly and went the extra mile to make sure they we got what we wanted. When we are ready to buy a home, we will most definitely be working with Jenna and Chelsea. Highly recommended! Thank you ladies!
Calliope0
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna was amazing to work with to sell my father's property after his passing. She was proactive in all areas and was always a step ahead of every process. She made a difficult situation worry-free, and her determination and positive attitude was constant through the whole process. I will highly recommend her to my friends and family over and over again.
Joshprovo
Review for Member: Jenna Jacques
ZillowVERIFIED A little over a year ago I never thought that owning a home could be a possibility for myself. The whole process seemed daunting and intimidating. With Jenna's guidance, care, and expertise owning my first home went from a dream to a reality. Jenna is not only the best real estate professional I have interacted with, but one of the best professionals in any line of work I have had the pleasure of dealing with. From the first step of narrowing down area, style, and price point, to negotiation, and onto the final days of closing Jenna was there every step of the way providing constant communication for a first timer. I don't use constant communication lightly, emails, texts, and calls were answered within minutes day or night. She truly goes the extra mile and then some.I could go on and on but words will never fully capture how great Jenna is. She cares for clients like they are members of her own family.
Zuser20170630054932122
Review for Member: Jenna Jacques
ZillowVERIFIED Working with Jenna was such a pleasure. She made the entire home selling process simple and easy. Her communication skills are fantastic. Her knowledge of the market is spot on! She listed two housed for us on the same day both got multiple offers and closed them on the sameday. Pretty Awesome! This made our cross country move pretty easy. I will be recommending Jenna to all our friends and family in AZ.
User47365294
Review for Member: Jenna Jacques
ZillowVERIFIED We just moved from seattle to Phoenix and I cannot say enough praise about our fantastic real estate agent Jenna! She has gone above and beyond in helping us through this whole relocation and new home purchase! She reached out to our agent in Seattle to get information on our home sale there which made our new purchase here go smoothly. She was always easy to eeach abd was quick to answer any questions we had and offered great advise. This was our 4th home purchase and tge best exoeriebce with an agent by far!! We're so thankful to have found her and for being my first friend here in AZ!! Jenna Jacques is the best!!!
Jamiefullmer
Review for Member: Jenna Jacques
ZillowVERIFIED It was great working with Jenna on our recent home purchase! We knew the area that we were interested in and she was able to provide important information prior to making an offer on the house that we decided on. She worked seamlessly with the loan agent and she was able to assertively negotiate on our behalf to make sure that our own concerns and findings were addressed with the seller prior to the purchase completion. I would highly recommend working with Jenna Jacques!
Christie M.
Review for Member: Jenna Jacques
ZillowVERIFIED The Jenna Jacques Group, namely our agent Chelsea Stires, were professional, hardworking and knowledgeable. Chelsea was patient with us and never stopped working to get us the best house for our family. She was a true advocate and kept our best interests at heart. We found our dream home but wouldn't hesitate to use Chelsea and the Jenna Jacques Group for any future home searches and would absolutely refer them to all our friends and family.
PaulUnterhalter
Review for Member: Jenna Jacques
ZillowVERIFIED Fantastic , thorough high level of service customer advocate great advice.Guided me through the process and made my life easier, would do business again
Heather W.
Review for Member: Jenna Jacques
ZillowVERIFIED Mark G on Jenna's team is wonderful to work with. He is super responsive and will do what it takes to make sure things get done and the deal goes smoothly.
Hstromberg
Review for Member: Jenna Jacques
ZillowVERIFIED Mark G on Jenna's team is wonderful to work with. He is super responsive and will do what it takes to make sure things get done and the deal goes smoothly.
M G.
Review for Member: Jenna Jacques
ZillowVERIFIED Chelsea Stires was our realtor for our first time home purchase, which is one of Jenna's team members. She listened to exactly what we wanted in a home on all levels, from myself and my boyfriend - which believe me was challenging enough. She was able to find an unbelievable amount of houses that fit perfectly with what we both wanted in a home. We had a rather difficult time with an outside mortgage company, but she personally took the time to make sure everything was on track and they were doing the job from start of escrow to closing date. One less thing we had to worry about! She was very quick at getting back to us when we had any questions or concerns throughout the entire process as well. She made this home buying experience one for the books! She is very passionate about welcoming you into your new home and treats you as if you are family! I highly recommend Chelsea to future home buyers!!
ZaneRidings2
Review for Member: Jenna Jacques
ZillowVERIFIED Absolutely reccomend working with Jenna. Not only is her team knowledgeable and active with what you're looking for in a home, but she is always available to answer any questions or help you out in your home buying experience. A+ Realtor
Strahanluz
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna made our dream of becoming home owners a reality! From day one she was there to answer all the questions we had. She made sure to keep us updated throughout the whole process and made us feel confident. It was very nice having someone in our corner who we could rely on. Our family will be forever grateful :)
Lubertryne
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna and Bryan have been so great to work with. They went out of their way to show me houses when I was coming in from out of town. They never hesitated and always had open availability to meet with me. I look forward to working with them again in the future.
Edgar A.
Review for Member: Jenna Jacques
ZillowVERIFIED Chelsea was amazing throughout the entire process of finding us a home. Great dedication to her job and to our needs. She was very determined to find us a home in the preferred location, with our specific needs. She was always positive and kept us hopeful of finding a place within the desired time. We only had a few weeks to find a place and she made it happen! The most amazing thing about her is that she was up late messaging with my wife and was up early going over lists with us, she was going over properties daily, providing updates throughout the day and kept us informed of everything! It's hard to find such dedicated agent and team now in days! We are complete amazed of her work and willingness to help!Thank you to Chelsea, Bryan and entire Jenna Jacques team! From the Arias Family!Next step...buying our own home! We will be in touch soon!!
Jamiebo55a
Review for Member: Jenna Jacques
ZillowVERIFIED Horrible. Don't know what's changed with this person but lost alot of money and could not depend on her to negotiate and get the job done correctly. She is very argumentative the minute she doesn't get her way as well.
Debrajean77
Review for Member: Jenna Jacques
ZillowVERIFIED 5 Stars!! Jenna Jacques is a top notch agent and will get your house sold. After listing our house last year and unable to sell we enlisted in Jenna for help this year. With her strategic marketing plan and dedicated team of professionals they got the job done. I would personally recommend Jenna to you if you are looking to buy or sell, because of her professional communication skills and her readiness to help you any time. She truly treats you like you are her top priority client. Our family is so thankful for everything she did and we are excited to be taking the next step...buying a home with Jenna!
Sonnyd2005
Review for Member: Jenna Jacques
ZillowVERIFIED She was super helpful for first time home buyers, she found the right home for us! Didn't waste our time showing us homes we weren't going to like. The process couldn't of been any smoother, definitely would recommend!
Brentmdavis
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna was incredible in helping me locate a home, get financed and close in less than a month. She has the knowledge and resources to get it done right! I will recommend Jenna to anyone I know who needs a realtor. Not only is she an amazing realtor, she is a good person who truly cares about seeing her clients in a home that works best for them.
Juliacrouch7
Review for Member: Jenna Jacques
ZillowVERIFIED I have lived in Phoenix for just one year and was very motivated to buy a home in the Central Phoenix historical district. My experiences with the first two agents I contacted were confusing and discouraging and as a first time homebuyer I considered giving up. Then I met Jenna! From the first moment, I realized it was going to happen! She is so professional and competent, yet fun and personal, and very helpful. I think my favorite part was her availability... no question or concern was too minor to ask her, and she, or her wonderful team member, Bryan, would pick up the phone on the first or second ring or text me that they would get back to me shortly. Being a first time buyer I didn't know that that was not the norm! I can't say enough good things about Jenna and her team and I recommend her to absolutely EVERYone who looking for a home. I now am the proud owner of a beautiful home that I could never have imagined. Please don't hesitate if you're looking for a top quality agent.
Pollyjnelson
Review for Member: Jenna Jacques
ZillowVERIFIED I almost never write a review but after working with Jenna I couldn't help myself. Jenna is very responsive to all my needs. I live in Michigan and buying a house in Arizona with her has been a dream. She works hard to smooth out every wrinkle that inevitably comes up when buying a house. She is a strong and clear communicator. I HIGHLY recommend Jenna!
Rlarge43
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna has helped me both purchase and sell real estate in Phoenix. She was very professional and helpful and always made me feel confident I was in good hands. I have used her for multiple properties and will continue to use her in the future.
Worth T.
Review for Member: Jenna Jacques
ZillowVERIFIED Although I know Jenna personally as a Registered Nurse, I have referred six or seven people to her who were needing a realtor. She was able to get them into their dream house for the best deal in every case. The best thing about her is that she is not a high pressure realtor with her clients, however I know no one who works harder to get her clients what they want. You tell her what you want, in the area you want, and the price you want to pay, and she gets it done. The most recent sale was a friend of mine who wanted to move as quickly as possible. I believe the offer was made on March 1st, he received keys on March 22nd!
Jessica H.
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna is very efficient in assisting with selling or purchasing a home. She is always available and willing to meet as many times as necessary. We requested a quick close of 10 days and ended up getting the job done in 7 thanks to her help and availability.
Tony20099
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna was so helpful in our search for a new home. She was very responsive and has great knowledge of the area. We loved working with her and plan to keep using her in the future for all of our real estate needs.
Ksgorman
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna is an exceptional real estate agent. We came for a weekend having never been here with the crazy idea that we would find a house and be able to move in a month later and she made it happen. She helped us figure out exactly what part of town we wanted to be in and took us to over 30 houses in three days. She is a dedicated and extremely professional agent. Jenna was help with all the move in details and referred us to local stores to buy furniture as well as all odds and ends. Jenna continues to be helpful even though the home transaction is complete. Anyone buying a home in this area would crazy not to use her.
Donna P.
Review for Member: Jenna Jacques
ZillowVERIFIED I would highly recommend Jenna Jacques if you are buying or selling real estate in Arizona. I was 2500 miles away and Jenna helped me find a wonderful home with everything on my checklist. She worked closely with my son in Arizona, and myself to find just the right place. We worked a lot through emails due to the distance, and her response was always immediate if I had a question or concern. She came highly recommended to me from another buyer, and now I understand why!
Penny S.
Review for Member: Jenna Jacques
ZillowVERIFIED I would recommend The Jenna Jacques Group to anyone in AZ whom is looking to sell or buy a home. We went through a horrible experience with our first realtors for a year. Not entirely their fault but when the person who was suppose to buy are home moved out - our home sat on the market for 3 months without an offer and almost no contact from them. Jenna became our realtor as of December 1, 2016...within a week, we received 3 offers. We accepted one of the offers and closed today January 27th. Living back in Buffalo, NY, Jenna was in constant contact with us (whether it be phone calls or emails), advising and giving us suggestions. I truthfully wish we had chosen Jenna when we first decided to put our home on the market back in October of 2015. Thank you Jenna - it has been our pleasure working with you..Butch & Penny Sikorski
Bridgettmchale
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna is one of the best realtors out there. She always answered email/texts/call right away. She's amazing! I don't know how she does it. She really cares about you and the house you're buying or selling. She's on your side no matter what. We highly recommend Jenna.
Zuser20160821082834995
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna Jacques was extremely helpful in helping us find a home. Jenna is extremely professional, always responsive, did what needed to be done, and as a bonus has a great personality that is easy to get along with! A Pleasure to work with and I'm sure all of her clients feel the same!
Amber P.
Review for Member: Jenna Jacques
ZillowVERIFIED OMG so happy Jenna was in our corner for the fight for our dream home. An unexpected speed bump in the process popped up, but I needn't worry with Jenna as our agent. She was on top of the situation the entire time making sure i's were dotted and t's were crossed. She kept us informed and was a wonderful liaison between us, the seller, their agent, the title company, the loan company, the county, and everyone else who needed to be involved. Hardest working woman in the business!
Lisa B.
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna Jacques is the most amazing agent we have ever encountered--from Vermont to Florida to Arizona--no one even comes close. She goes far above and beyond what anyone would expect from their agent. She is highly energetic, extremely knowledgeable and thorough, works nonstop for her clients, negotiates things you didn't even know were possible, and does it all with a smile and fun personality. She is available immediately for questions and concerns, and only wants the very best for her clients. There are too many special things she did to list them all here, but most importantly, Jenna found us a perfect home, and became a special friend that we feel so fortunate to know. We most highly recommend her for buyers or sellers!
Pglawischnig
Review for Member: Jenna Jacques
ZillowVERIFIED My wife and I cannot say enough amazing thing about Jenna. She helped us through the entire process of buying a house sending new listings daily, highlighting ones she thought we would like best. She has an extensive listing and knows all the areas inside and out. She has amazing contacts throughout the business from loans, inspectors, schools and even moving companies. She negotiated an amazing deal with the seller covering closing costs and providing many other concessions. I think what differentiates her was that she kept us focused on what was important as it can be a very complicated process. If you have a listing or need an agent I HIGHLY recommend reaching out to her.
JeffSomers6
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna, was by far the most responsive and professional agent I have ever worked with. She was polite, punctual and forthcoming with all necessary information.
Katie B.
Review for Member: Jenna Jacques
ZillowVERIFIED Jenna is absolutely fantastic. This was my first time buying a home and she was there with me every step of the way. She was very attentive and responded immediately anytime we had questions, which we had TONS. She completely catered to our needs and worked around our hectic schedules. Jenna listened to what we were interested in and emailed me directly when she saw homes she thought were exactly what we were looking for. On top of all of this, she made sure the entire process went smoothly and helped us speed up the process to meet our timeline by contacting the other parties involved and making sure things were being done promptly. Lastly, I would like to mention her great attention to detail and the number of contacts (inspectors, lenders, etc.) she helped us find. She goes way above and beyond the expectations of a typical realtor and we were very fortunate to have found Jenna and our dream home.
Mike G.
Review for Member: Jenna Jacques
ZillowVERIFIED I am using Jenna to sell my home and help me find a new one and I would recommend her to everyone. She is very responsive, honest, and caring. This was a hectic time for me and she really took a lot off my plate. Thank you Jenna for all your help and expertise.
Ashlea T.
Review for Member: Jenna Jacques
ZillowVERIFIED I worked with Anyhony Sapone who is with Jenna Jacques Realstate company and he was amazing! When I wanted a place he communicated with all parties involved; when there was a glitch with paperwork, rules, whatever the problem Anthony was on top of it wth different solutions. Anthony did not give up, is always on time and has a wealth of knowledge. Anyhony has been doing this for many years and is a true expert. Anthony is very patient and has wonderful communication skills. I was a first time home buyer and he anticipated my questions and could promptly answer them all. I felt secure in making decisions based on Anthony's answers to my questions! If you need a realtor I would absolutely tell you, you NEED Anthony Sapone!
