Note: Reviews may include other agents on their team
What clients say about this agent....
Tdc2146
Review for Member: Jena Perez
ZillowVERIFIEDShe did an outstanding job helping us sell our property in Jacksonville, Florida. He expertise in the local geographical area helped in negotiations and understanding what needed to be done in order to maximize exposure and profitability. She is friendly, responsive, and set up regular check-ins to detail what was happening with the property.
Kourtney F.
Review for Member: Jena Perez
ZillowVERIFIEDWe had the BEST experience working with Jena! She is extremely knowledgeable about the market and made the entire home-buying process feel easy and stress-free. Jena went above and beyond for us in every way and always had our backs. Her communication, professionalism, and dedication truly set her apart. If youre looking for an agent who genuinely cares and delivers amazing results, Jena is it!
Cheyenne
Review for Member: Jena Perez
ZillowVERIFIEDJena remained in constant communication throughout the whole process. I enjoyed working with her. She is thorough and holds great communication skills. I'm happy we were able to get my house sold.
Bryanna H.
Review for Member: Jena Perez
ZillowVERIFIEDJena was amazing! My buyer kept trying to change the agreed contract and she stood strong and backed me 100%. You won't find a better realtor. She listens, helps every step of the way and goes above and beyond with the assistance she provides.
Caitlyn C.
Review for Member: Jena Perez
ZillowVERIFIEDJena was fantastic and patient with me finding a home. She was super responsive, which was great for me as a first time home buyer! I would recommend Jena to anyone. And if I ever move again, I will 100% use her!
Rose R.
Review for Member: Jena Perez
ZillowVERIFIEDJena is very knowledgable and helpful. She was always prompt to return my calls, reply to my emails and text messages. Great experience overall and highly recommend.
Wrayj
Review for Member: Jena Perez
ZillowVERIFIEDJena is professional and works hard for you. She kept me calm with the ups and downs of home selling. We had constant showings from day 1 and we felt she was working on selling our house everyday.
W4wsw
Review for Member: Jena Perez
ZillowVERIFIEDJena is an excellent realtor, we moved here from VA. And I'd a research before and she was highly recommended, she went straight to the point, available all the time, she went above and beyond to find what we were looking for, easy and fast closing, she became a good friend, my wife and recommend Jena 100%. Thank you Jena..!!
Maggiemaeluv1127
Review for Member: Jena Perez
ZillowVERIFIEDI had been speaking to Jena about listing my house for almost 2 years always reluctant on what I should do, I finally made the decision in April of 2022 to go for it! She had a photographer at my home within the week (the photos were nothing short of amazing) and we went live a week later. We hit the MLS on a Friday, had 2 showings on that Saturday and the second family fell in love that day and promised to send the contract that Monday. They offered $7,000 over asking and were extremely eager to set a move in date. We went to closing exactly 3 weeks after the offer was accepted. It was smooth and seamless and everything went according to plan. Jena offered to even help me pack, knowing I was doing it all by myself. She definitely goes above and beyond for her clients and doesnt just treat you like a client but like family.
Lhrichardson1
Review for Member: Jena Perez
ZillowVERIFIEDJena has been fabulous to work with over the last four years. We have partnered with her three times for both buying/ selling. Highly recommended and she absolutely knows the market.
Zuser20150724120901726
Review for Member: Jena Perez
ZillowVERIFIEDJena was great! She was always available if I had any questions or concerns. She was able to sell my townhouse at a great price and about a week later help me purchase a new home! Would definitely recommend.
Tpenadoe
Review for Member: Jena Perez
ZillowVERIFIEDJena was highly recommended by a friend realtor in Georgia; from the first moment we spoke, I knew she was a keeper. She is very knowledgeable yet humble, she is a great listener, & even though I took forever, she was always patient & most accommodating. She knew from the get go, where we would love to live & it's exactly where we ended up buying. (even though, I had her show me so many other places, sorry Jean) She is involved in the entire process; she even took notes & photos during our pre-walk & final walk, as well as the warranty information, notices, reminders., etc., & Emailed me all that information to us, I found that to be extremely wonderful attention to details, & quite the high level of attentiveness we all desire. We highly recommend her & her team. Sincerely grateful, Mr. & Mrs. Alejandro PeA+-a
Zuser20150609113658381
Review for Member: Jena Perez
ZillowVERIFIEDJena is very professional, and always willing to answer as many questions that you can come up with. She is available when you need her and she puts in the work! My process was as smooth as butter with her by my side! I highly recommend her services.
Coastiesnurse
Review for Member: Jena Perez
ZillowVERIFIEDJena is an amazing realtor! She did a great job advocating for us and making sure all of our contract and negotiations were proper. She was patient and did a great job communicating and explaining anything that we had questions about. Highly recommend.
Angelshoesinlove
Review for Member: Jena Perez
ZillowVERIFIEDJena was on top of things from the day we started with her. Advertising for our house and sending us property to look at. Very professional , trustworthy, honest. We couldn't do it without her.
Don N.
Review for Member: Jena Perez
ZillowVERIFIEDThis was our third experience with Jena and once again she met our every need. We could not be happier with the service Jena provided us with in the sale of our home
Mrsek246
Review for Member: Jena Perez
ZillowVERIFIEDJena is a great agent. She listens to the needs of her clients and honors their requests. Jena has a personal touch that goes above and beyond what and buyer would expect. She gave me the most personal housewarming gift which I loved. Its the personal touches that sets JENA apart from other agents.
Beaunderwood
Review for Member: Jena Perez
ZillowVERIFIEDJena is amazing. She is professional, extremely knowledgeable and simply a joy to partner with in our search for a condo. Jena is congenial and such a pleasure to work with. She was in tuned with what we were looking for and she our best interests was her priority. Even though my husband and I were not local, Jena made the entire process effortless as we conducted the majority of the process "remotely." She stayed on top of the entire contract process (inspection, walk-thru, closing), everything! Additionally, Jena's husband Mike is equally tremendous! Tracy and I were blessed to work with them both and I highly recommend Jena to all future buyers. Trust, me she is the best! Bea Underwood
Andi B.
Review for Member: Jena Perez
ZillowVERIFIEDJena was a true professional and was very responsive through the selling and buying process. She was by my side the whole time and was very helpful through this time. I would definitely recommend her to anyone selling or buying their home.
Peanutsupan
Review for Member: Jena Perez
ZillowVERIFIEDI live in Montana and was trying to buy a condo in Jacksonville. Jena was fantastic She helped me find the perfect place site Un seen. She had to do the looking on her own. Thanks so much.
Tangela8655
Review for Member: Jena Perez
ZillowVERIFIEDJena was quick to respond. Jena was helpful. Jena make it a smooth transition by providing help throughout the process of selling our home. I was surprised even with her working on multiple properties, l felt like I was her only client. Overall, I highly recommend Jena.
Bdejesus113
Review for Member: Jena Perez
ZillowVERIFIEDJena was absolutely wonderful to work with. She is knowledgeable, informative, and straight forward. Jena went above and beyond for me. She answered all of my questions timely (even if it was something she had previously told me about). I could go on for days about Jena, just know that she is awesome!
Bertoxdl
Review for Member: Jena Perez
ZillowVERIFIEDIt was our first time buying a house and Jena was always there for us for any questions we had, she explained the whole process and helped us make good choises, highly recomend Jena to anyone who is thinking about buying a house!
Jmirodz
Review for Member: Jena Perez
ZillowVERIFIEDI was so scare of the process itself, Jena and Mike knew exactly what we needed, we close in 30 days and finally we have our first home and we couldn't be happier.
Colby D.
Review for Member: Jena Perez
ZillowVERIFIEDJena is fantastic! This is our second home that we have bought with her and we could not ask for a better real estate agent. She is efficient, organized, knowledgeable, and easy to work with, which is essential in such a stressful process. We absolutely recommend her to anyone looking to buy or sell a house!
Antonio R.
Review for Member: Jena Perez
ZillowVERIFIEDJena was very hard working from the beginning. She respected my needs and wants and helped me find the perfect home within my guidelines. She was always responsive, no matter how small the question was. She is very knowledgeable about the area, properties, and goes to bat for you in negotiations. Highly recommended.
Zuser20160926052725716
Review for Member: Jena Perez
ZillowVERIFIEDJena Perez was very professional and expedient from day 1. She was very responsive with any questions and went out of her way to be sure that we had an efficient and seamless closing process. I appreciated her thorough attention to details and knowledge of the process all the way through. Great job Jena!
Lesley T.
Review for Member: Jena Perez
ZillowVERIFIEDShe is absolutely amazing!!! She was very helpful! If you had any questions, you could always email, call or text her. She was very quick to respond back! I would very much recommend her to anyone looking to buy a home!
Ahaney23
Review for Member: Jena Perez
ZillowVERIFIEDMike & Jena were amazing through the entire home selling process. We wanted to sell our home because we were making a big move across states. We needed to get our home ready to list and sold within a month's time. From day 1 they helped us get our home ready to list, had it professionally cleaned and photographed went back and forth with us and and the buyers after our home was under contract within 14 days of listing it. It was a super stressful time family trying to sell our home in one state and trying to buy a home in another state but they made sure everything went smoothly with our home in Florida. They seriously went above and beyond in every aspect and we were just amazed at how knowledgeable they were with everything! The best realtors ever, if only would could have them in Ohio now!!!
StephanieGentz9
Review for Member: Jena Perez
ZillowVERIFIEDJena was absolutely wonderful to us! We were first time home buyers, so obviously we had so many questions (and freak out moments). Jena was always calm, informative and responded to us right away (Literally, with in minutes). There was never a house that took longer than that afternoon for us to view. Most of the time, Jena met with us within the first few hours we requested to view a house. In this market, it is SO important to have a realtor that is consistent, loyal and honest. Jena and Mike are that and so much more! We had a strict price range to stick with. Jena never once pushed us to go higher that our budget. Even though we were purchasing a house for 170k, she treated us like we were purchasing a 500k house. She knew how important this was for us, so it was just as important to her. When we found our house, she was so quick with everything, negotiated hard core for us, and became my rock through the closing & inspections process (which definitely is an emotional rollercoaster!). I remember calling her on a Saturday afternoon asking if we could go inside to measure. Within 1 hour, she was at the house with us, measuring the living room and helping us visualize our new home. We closed in 17 days. We were so lucky to have Jena as our realtor through this process! We will recommend her and Mike to everyone!
Rhonda K.
Review for Member: Jena Perez
ZillowVERIFIEDJena Perez was absolutely wonderful. She is a very pleasant, patient, no pressure individual. She always had immediate answers to our questions, and if she didn't have an answer, she researched the issue for us. Jena worked with us over a considerable amount of time because of our own personal situation, and she hung right in there with us the entire time. We were so thankful for her diligence to help us find the perfect home. She made the purchase seamless from the time we made an offer, right up through closing. If I were to buy another home any time, soon Jena would be my choice of realtors!
User738801
Review for Member: Jena Perez
ZillowVERIFIEDJena Perez is an amazing real estate agent. She goes above and beyond to assist her clients. Jena made buying a home less stressful and I am truly grateful to have connected with someone who cares and who is professional.
Zuser20170704170821558
Review for Member: Jena Perez
ZillowVERIFIEDIt was a pleasure to work with Jena from start to finish! Jena helped to prepare our home for sale and had it under contract in just 3 days! She also negotiated tirelessly to get us the best deal on our newly purchased home. She was always available to answer any question and went above and beyond to make sure we were happy. Even after we were in our new home, Jena still checked in and made sure we had everything we needed. I would recommend Jena to anyone looking to buy or sell!
Angeldbcummings
Review for Member: Jena Perez
ZillowVERIFIEDJena is SUPER organized and always prompt with any information we needed. She was extremely helpful from beginning to end. Always on time for appointments and quick with making appointments to view any house available.
Pamjansupan
Review for Member: Jena Perez
ZillowVERIFIEDJena has been amazing to work with. She has been helpful, patient, and very accessible. With her help, our home was under contract the day that we listed! If you are looking for a friendly, easy to work with agent, look no further. We couldn't have had a more wonderful experience with Jena!
Es V.
Review for Member: Jena Perez
ZillowVERIFIEDMrs perez has been an amazing realtor to work with. From quick responses to completely understanding about our crazy work schedules. I would and will highly recommend her to anyone that is in the market to buy or sell a house!
Amy N.
Review for Member: Jena Perez
ZillowVERIFIEDJena and The Real Estate Champs are highly recommended! She expertly assisted my husband and I through our first home build! Although we were looking to purchase an existing home, Jena helped us to see that we could get everything on our wish list and still be in budget in a new home. From meetings on jobsites, to constant contact with us and the builder checking on punch list items, Jena has been on top of it all! She went the extra mile by walking the house prior to closing while we were out of town, being proactive and giving me peace of mind while I as away. Aside from a true professional, Jena is a genuine, honest person. You will surely appreciate her as much as we do! Thank you, Jena, for helping us make a house into a home.
Ronald P.
Review for Member: Jena Perez
ZillowVERIFIEDJena is amazing! She was incredibly helpful throughout the entire home buying process. She was very thorough and went above and beyond to make sure we had everything we needed.
Kurt K.
Review for Member: Jena Perez
ZillowVERIFIEDLook no further for an agent, you found the best. This is the 4th time we have moved and Jena provided us with the best buying experience ever. She kept us well informed via text, e-mail and phone call, using whichever one was the most efficient and for the task at hand. Jena answered every question we had timely and in a professional manner, even after closing! I know who I'm going to contact next time I need a relator!
David C.
Review for Member: Jena Perez
ZillowVERIFIEDJena was professional and helpful throughout the entire home selling process. She always ensured our questions were answered and understood. We sold our house for much more than expected.
Colby D.
Review for Member: Jena Perez
ZillowVERIFIEDJena is an absolutely fantastic realtor! We came to Jacksonville thinking we were going to rent but changed our mind during the first day of looking at houses. Jena was wonderful and quickly helped us to expand our search to homes for sale. We found the house of our dreams during that first trip and Jena made the entire process of purchasing the home so easy. She has continued to be a great help even after we moved in with any problems or questions that we have. We are so lucky that we found her - definitely let Jena help you to buy your home!
TaniaPhillips
Review for Member: Jena Perez
ZillowVERIFIEDJena went above and beyond to help us sell our first home. She gave us advice on the work we needed to do and what work wasn't necessary to get the house on the market. Our house was under contract in less than a week! She also helped us find our second home- We were such picky shoppers being that this was going to be the home our small children will grow up in, but she was so patient and was available to show us anything we wanted to see even if it was within hours. The market was so crazy in our desired location and we got turned down on a couple of offers. We started to feel incredibly discouraged, but she encouraged us to stick with it and we couldn't be happier than the home we got in the perfect location! It is more than we had imagined we could have- a dream come true!!! On closing day, I had misplaced some documents that we HAD to have to close on our dream home and she and her husband spent the entire day making phone calls and ended up picking me up and taking me to where they had talked someone into replacing the things we needed :) I am forever grateful and will recommend her to everyone we know!
Karina S.
Review for Member: Jena Perez
ZillowVERIFIEDJena helped me purchase my first house and I could not be more thankful that I found her. She has made a really strong impression the minute i met her - energetic, enthusiastic, personable, and most importantly a Professional with a capital letter. Before I found her, I had an agent who left me nothing short of disappointed. I signed a contract and almost purchased a home in what I later learned was a really bad neighborhood with high crime rate and sex offenders all around. Being a recent Jacksonville transplant I had no idea about reputations of various neighborhoods and am horrified at the thought of what i almost got myself into. I found my dream home WITHIN A WEEK of working with Jena. She made the whole process as easy and as painless as possible; not only was she there to answer questions at every step of the way but she has also provided me with great recommendations and advice regarding things i wouldn't have thought of on my own as a first time home buyer. She also has great affordable references for things like home inspection, house repairs, ADT ect. The housing market is extremely competitive at the moment and is stacked against the buyer; for example, my house was only on the market for 3 days, and already had two offers on it when I told Jena that I am in love with the house and want to purchase it. Jena ran the comps and came up with the winning offer based on her experience in the industry. Even though, the other offer was higher, I ended up getting the house thanks to Jena. It's crazy to think that if it was not for Jena, I wouldn't have my dream home right now. This just goes to show how important it is to have the best of the best by your side at the critical moments of the house buying process. Jena also caught what later could have been an issue at closing just in time for everything to go smoothly. What impressed me the most, she did not just write me off as soon as the house was sold. When after the closing it was discovered that a cord for the dryer was missing, Jena quickly contacted the inspector to figure out whether that should have been noted in the report and worked with me to find a quick and cost-effective solution to fix this minor issue. I already recommended her to several of my coworkers and friends and I would happily recommend her to anyone in Jacksonville. She goes above and beyond in that she even got the mail forwarding forms to save me time which is so thoughtful. If you don't want your dream home slip away in this market, go with Jena!
Cooperm1153
Review for Member: Jena Perez
ZillowVERIFIEDMy husband and I purchased our first home through Jena. She was amazing. She went above and beyond her "job duties." She communicated with us and was there for us every step of the way. I would absolutely recommend her to anyone looking for a great, knowledgeable realtor.
Jennifer S.
Review for Member: Jena Perez
ZillowVERIFIEDJena was amazing!! Always available when we needed her. She was able to coordinate all inspections on the house with little involvement on our part and walked us through every step. She always made sure we were fully informed so there were no surprises. We love our new home and would not be possible if not for Jena. Thank you Jena for everything!!
Debbie H.
Review for Member: Jena Perez
ZillowVERIFIEDI live out of state and Jena made this whole process as painless and transparent as possible. I could not be more satisfied with how everything went!
Don N.
Review for Member: Jena Perez
ZillowVERIFIEDJena was our relator for both the sale of an existing home and purchase of our new home. We were under a very tight time line & financing was going to be complicated. I was not optimistic that we would be able to get this done, but Jena was able to meet every challenge and we were able to complete both the sale & the purchase with 100% satisfaction.
User1738428
Review for Member: Jena Perez
ZillowVERIFIEDJena is an amazing realtor who works with you through every step in the process! When we ran into some bumps in the process, Jena was there to calm our fears and get us back on track with finding our dream home! She is extremely personable and will work with you to accommodate your schedules. We couldn't have asked for a better realtor to help us through this long and not so easy process!
Caitlin L.
Review for Member: Jena Perez
ZillowVERIFIEDIt all started probably 6 months ago. My husband and I were in San Diego and found our he was going to be stationed in Jacksonville, FL. At this point we started looking and Jena and I started chatting. Daily I was sent houses that fit our criteria and was able to look while still in CA. She even went to a couple of houses to see them in person for me! We are first time home buyers so I had a lot of questions. She answered me immediately and I am talking morning noon and night plus weekends. This made the process so easy! My husband and I finally had a date we would be moving so we made plans to take a trip to Jacksonville to look at houses! We saw I think 7 houses in one day. Our last house being the one!! She was there for questions, but not pushy at all!! That day we fell in love with the house and we put an offer in!! She again took the rains and made the entire closing process smooth and as stress-free as possible. Even with a couple hiccups, she was able to keep closing on-time and kept me up to date. We now are in our first house and it is truly a dream home!! Short version, Jena is great at communicating, customer service, knowledgeable, and over all a great real-estate agent. I will and already have referred a friend to her!
Angela D.
Review for Member: Jena Perez
ZillowVERIFIEDI have one word to describe our experience with Jena, AMAZING!! We had the most difficult seller, trying to close right after a hurricane and Jena never lost her cool. She worked with us for close to a year to find the right house and work us a great deal.