Jeff Chen

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Jeff and Eva came highly recommended by a real estate agent friend and they surpassed all of our expectations. This is our third house that we have bought together using a real estate agent and they have set the bar. They are thorough, responsive and patient. They respected our criteria for this home purchase. Eva is very detail oriented and her many thoughtful gestures made a naturally stressful time so much easier. Jeff is very knowledgeable about the home purchasing process in San Francisco and really helped us creatively negotiate the best deal possible. They both clearly love what they do and it reflects in their personability, work ethic and joy. We highly recommend them and will be using them for any future home purchase in the Bay Area.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Eva and Jeff are the most amazing real estate agents we've worked with. They are knowledgeable, responsive, extremely hard-working, and most importantly, they know how to and want to build connections with their clients. We wrote four offers in two weeks in a highly competitive neighborhood in the peninsula and eventually landed a deal on the fourth offer. Jeff and Eva made every effort to see the properties with us, provided their valuable input on the pluses and watch outs for every one, went over the disclosures with us and put together nicely assembled offer packages to send off to the sellers. They were also dilligently checking in with ur throughout the closing process. Their house warming gifts are the sweetest and I put them to use immediately! We only only bought our dream house thanks to Jeff and Eva, but also made this meaningful connection with them, which goes beyond just the real estate transaction. Won't hesitate again to work with them in future.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Working with Kelly was the best decision we made as first-time homebuyers. She learned what mattered to us, kept us within the price range we wanted, and guided us through each stepaEUR"search, offer strategy, escrow, and closingaEUR"without ever making it feel overwhelming. A moment that really earned our absolute trust was right before we submitted our offer, when we were inclined to go higher, but Kelly walked us through the comps and the sellers situation and advised us not to overbid. Our offer still won. That single decision saved us money and showed exactly who Kelly is: an advisor who puts her clients interests first, even when it means a smaller commission. She celebrated our closing with a doormat (of a cat that looks just like ours!), a fancy toolkit, a thoughtful card, and champagneaEUR"just one example of how she goes above and beyond. If youre looking for integrity, expertise, and genuine care, work with Kelly.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

If you're looking for an agent who is communicative, knowledgeable, hardworking, resourceful, and honestaEUR"look no further than Kelly! Even when we paused our home search after a few disappointments, Kelly remained incredibly patient and supportive. When we picked things back up, she worked tirelessly on our behalf. Her responses were always prompt, and she was wonderfully flexible and helpful when scheduling house tours. As first-time homebuyers, we had a lot to learn, and Kelly guided us through every step with kindness and clarity. She took the time to explain the entire process, did thorough research, and even reached out to others to get answers for us. When we encountered an unexpected issue just as we were getting ready to close, Kelly went above and beyondaEUR"making numerous phone calls to contractors and city offices, talking with her colleagues, and did extensive research to help us make the best decision and feel at ease. Were truly grateful to have had Kelly by our side throughout this journey!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

The Chen Team (Jeff and Eva) did an amazing job selling our family property. During an emotionally trying time and a house that needed a lot of work, Jeff and Eva stepped in and orchestrated their team of contractors to meet an aggressive deadline/market window and delivered an impressive marketing campaign that helped maximize the sale of our house. We were very satisfied with the outcome and highly recommend this team for all your real estate needs.