ZillowVERIFIEDMy wife and I recently worked with Heather Hays as our buying agent, and we couldn't be happier with how everything turned out. As we were new to the area and didn't know who to go with, we scoured online and set up initial meetings with two of the top rated real estate groups. It wasn't much of a competition - not only did we immediately click with Heather's warm and bubbly personality, we also felt like we were in very good hands with the Anderson Group overall. Whereas the other agency was givingA us a hard time about wanting to speak with the owner, Jeff was more than willing to hop on a call with us right away to allay any remaining questions and concerns we had. After that it was off to the races, and although our search area was fairly broad across Long Beach, Los Alamitos, and Seal Beach, Heather did an amazing job helping us narrow down our search and hone in on what weA liked and didn't like. She set up as many appointments as we were able to stomach, and we really enjoyed meeting her every Saturday morning for the better part of 2 months to go on tours. Not once did she ever put any pressure on us to make an offer or speed things up, and it wasn't long until we found our dream house. It was the only house we put an offer on, and with her help navigating the competitive bid process, we ended up winning. She then deftly steered us through the loan, escrow, and closing processes, always being super responsive to any question we had (seriously, I don't think any text we've ever sent her has gone unanswered for more than 20 minutes). The best part though of working with Heather is how incredibly helpful she has been with all the other aspects of making a home move-in ready. From finding us a roofer, a chimney repairman, a plumber, a general contractor...and then another contractor when the first one flaked out...she really goes above and beyond to make it as easy as possible to move into your new home. Even ~2.5 months after closing, she is still helping us fix a few issues that have popped up. If you're looking for an agent in the area, you can't do better than Heather and the Anderson Group. We love our house and plan on staying here a long time, but if we do ever need an agent again, absolutely we'll be going back to Heather. Thanks again Heather, Jeff, Torey, and everyone else on the team!