Note: Reviews may include other agents on their team
What clients say about this agent....
Tomoyo K.
Review for Member: Jeanna Rimmer
ZillowVERIFIEDIn making this seemingly abrupt move to Hawaii from the Northeast, I was initially in touch with three different realtors. What I immediately noticed about Jeanna was that she listened in earnest, was incredibly responsive, took us seriously, and remembered what I told her about our particular situation. During our first phone call, she normalized my fantasy of wanting to move to the Big Island by sharing her own story of moving from the east coast. She remembered that we were travelling to the Big Island in about a month, and followed up with me a week prior to make a tentative plan. Leading up to our visit, she gently guided us to search for homes in appropriate areas for our needs, taking into consideration the climate, privacy, insurance, and even traffic conditions. Once we arrived, many of the homes we wanted to see had been claimed, so we hoped to schedule as many that we could that matched our criteria. Jeanna was efficient and organized and we were able to see 13 places in two days. Being pretty clueless, we were fortunate that Jeanna generously shared her expertise and knowledge - from quality of construction and needed repairs to what plants to watch out for in the yard. In fact, we passed on several houses due to such issues. Along the way, we learned from Jeanna of so many of the small idiosyncrasies that are a part of life on the Big Island - about catchments, termites, ants, mail boxes, gates, lanais, and permits. With the rising interest rates, there was an urgency to make a decision, but Jeanna reassured us that there was still time to make changes. She even did a video tour of a house that came on the market after we put in an offer and flew back to the mainland. (The house was in a great location, but had termites, and was very dark.) Ultimately, we stuck with our original offer and her patience throughout the process to arrive at a confident decision was very much appreciated. Jeanna maintained a clear professional balance, sharing information that was useful for us in a friendly manner and making us feel welcome and cared for. Her aftercare has also been above and beyond what we would expect from a realtor. She shared so many contacts for maintaining a house on the island and even offered to check in on the house while we were still transitioning (which she did), all while taking care of so many other clients. I feel more secure in my move knowing that Jeanna is here. We were so lucky that she showed up as we dove into making one of the most drastic, anxiety-inducing, but hopeful decision of our lives.
Kmeze89
Review for Member: Jeanna Rimmer
ZillowVERIFIEDSo happy I found Jeanna to help me buy my dream home. Moving from out of state I heard all the horror stories from every person. Jeanna made me feel super confident and comfortable throughout the whole process. Never once did I feel like I made a mistake moving from my hometown. Every step of the way Jeanna made sure she answered my questions and concerns. She has good knowledge of the area and got me connected to every service I needed! She got things moved quickly for my family and I which was great. I couldn?t be happier with the service I was provided. I would highly recommend Jeanna to friends, family and strangers.
Juliacbenedetti
Review for Member: Jeanna Rimmer
ZillowVERIFIEDOh my goodness, what a fabulous agent! Jeanna really worked for us and was there quickly and professionally for any issues or questions we had. She went above and beyond before the sale and continued to help us out after the sale was complete. She is a nice person to top it all off! If youre looking for an agent with a lot of Aloha, here she is!
Nekton
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna was proactive and helpful every step of the way and made us feel very taken care of. Fair, responsive, informative and thorough. Jeanna researched and delivered many options and found hard-to-find documents giving us history and perspective on the locations we landed on. She went the extra mile during inspections, found creative ways to manage costs, and worked well with the sellers, always dealing with everyone involved with courtesy and respect. We would work with her anytime!
MarkRosenbaum2
Review for Member: Jeanna Rimmer
ZillowVERIFIEDWOW!!!!! Jeanna is one of the greatest real estate professionals there are! Real estate is booming and she always made us feel like we were her only clients (she has many). She gets things done and gets them done immediately. Not only is she top notch at what she does but she is a kind, caring, and generous person. She went above and beyond helping us relocate. Jeanna is our local realtor for life and a new friend. Thank you!
Zuser20140416082921056
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna Rimmer was hands down the best realtor we could have asked for to find us a home on big island in 2020. We were in Colorado and Hawaii was closed due to Covid19, so we were going to have to buy site-unseen. Luckily we were in the best hands with her. Jeanna is a hard working realtor and a genuinely caring person. We appreciated her quick response time and clear, thorough, and thoughtful responses. We had a LOT of questions. She wasn?t afraid to tell us potential issues with properties that we were considering. Sometimes it was things that she knew we probably didn?t have experience with since we were from the mainland. She had our happiness and satisfaction in mind first. Because of her wise guidance, we passed on a house that had a high price tag and would have been a nightmare to fix up (due to owner negligence over the years). We didn?t see the warning signs in the inspection, but Jeanna was there to offer advice and guidance. We?re incredibly happy we listened to her. After months of correspondence and many video tours, she helped us find our absolute dream home and we couldn?t be happier or more thankful. She was on top of the entire process?checking in with all the appropriate people and keeping it all on track for us. She gets things done. She also went above and beyond and helped us with furniture drop off prior to our arrival and even got us some supplies and groceries to hold us over during quarantine. We will never use another realtor on big island. Jeanna exceeded our expectations and we were left completely satisfied and thankful. Contact her. You won?t regret it.
Kimhow
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna is absolutely amazing! She is hands-down the best agent we have ever worked with. My husband and I tried to purchase a home a few years back and the deal fell through but Jeanna was so patient with us. We just finally purchased a condo and every little question we had was answered quickly and thoroughly. She is so knowledgeable and its obvious that she is passionate about real estate. We appreciate her dedication so much and wouldnt hesitate to work with her again.
Amanda M.
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna was amazing! She was on it the whole time we worked with her. She is knowledgeable of the area, gives it to you straight, and makes fabulous recommendations. We loved working with her and would definitely recommend her to others.
Reneebellinger
Review for Member: Jeanna Rimmer
ZillowVERIFIEDThe Hawaii market is on fire right now, so we were surprised when Jeanna was able to successfully negotiate our purchase at 13% *below* the listing price. She was knowledgeable about the area, prompt with paperwork, and helpful. We are glad she represented us. Highly, highly recommend!
User002148858
Review for Member: Jeanna Rimmer
ZillowVERIFIEDI just moved over to big island, and let me tell you Jeanna made this journey as painless and flawless as I could ever ask for!! I HIGHLY recommend her and couldnt have asked for more! Not only was my transaction smooth and flawless, but she went above and beyond helping with information about shipping and things I would need to quarantine. Jeannas communication and hard working nature made finding my home a pretty quick process in such a strange hectic time! Do yourself a favor and look no further. I will definitely refer anyone looking to sell or buy to her!
TanyaAynessazian
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna had amazingly prompt responses to my inquiries and communication. She was consistently clear and explained every part of the process and purchasing timeline - before each step. She showed me homes so I was able to identify what I liked and was really looking for, saving us all time and energy. Jeanna is hardworking, honest, focused, knowledgeable and sweet. I couldn't have asked for a better person to move me through this big purchase process!
Justine M.
Review for Member: Jeanna Rimmer
ZillowVERIFIEDI had contacted three agents prior to calling Jeanna. NO ONE returned my email or phone messages, except Jeanna. I had Jeanna show me homes all over the island. I felt bad because I kept changing my price range and my "must have" list, but Jeanna remained positive and was always ready to show me another home. We looked at a wide range of prices & conditions until we found the perfect house. She replied to email, text & phones messages very promptly. She's a professional. I will definitely recommend Jeanna to anyone I know and would use her services again in a heartbeat! She's simply the best!
Zuser20160908153604827
Review for Member: Jeanna Rimmer
ZillowVERIFIEDBest of the Best! We met Jeanna the very day we arrived on the big Island from Oahu and the only day that we were there of course. No previous calls or heads up that we are arriving and randomly we call her to see a property and she shows up on a dime to make herself available last minute. Absolutely awesome service and diligent. She also shared a few other properties while we where there and referred us to a broker as well that helped us get approved on a home loan. Jeanna knew our likes and dislikes and what kind of home we where interested in to suit our very large family. So after days of searching through current listings. Jeanna emails us on a home that wasn't listed yet that was the perfect property. After their hard work between Jeanna and her referred broker. We were able to purchase our home 9 days before closing! Thank GOD we met Jeanna! She is a work horse, real and down to earth and will work for your very best interest. Highly recommend and hard to find now a days! We are so happy with our first home! Thank you Jeanna!
Zuser20141208193531337
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna was very helpful, informative, and honest. She found time to answer my questions, take my phone calls, and respond via email very quickly. She was professional and easy to talk to about questions and concerns. Working with her was a pleasure and I would highly recommend her.
Emily E.
Review for Member: Jeanna Rimmer
ZillowVERIFIEDWe recently had the pleasure of working with Jeanna to buy our new home. She is responsive, knowledgeable of the area and market, clearly communicates expectations and timelines to keep everyone on track. We loved working with Jeanna and would highly recommend her to anyone looking to buy a home on Hawaii Island.
Jessie B.
Review for Member: Jeanna Rimmer
ZillowVERIFIEDSuper stellar realtor. Responds super quickly, and really advocates for your best interest. :) She has a really solid sense of the real estate market in Puna. If you are selling on the east side of Big Island definitely use Jeanna.
Linda R.
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna was just fabulous! She did a very thorough and accurate review and estimate of my homes potential before we got started. She kept me well informed all along and was very encouraging and helpful. I couldnt be any happier with her services and her expertise and certainly feel comfortable recommending her to anyone.
User74984530
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna is very personable and quick to pick up on new information. She sold our home quickly in a slow market and made the process so much easier. I wish she was here in our new location to help us find our next home!
Tc114
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna worked hard to sell my house. She did a great job bringing in people she has worked with for years and ultimately one of those bought the property. That's the kind of effort and connections you want when selling a place. She is knowledgeable, honest and straightforward and most of all, quite charming.
Zuser20170930203825205
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna is an exceptional real estate agent! She went above and beyond to help my wife and I to find our dream home. Jeanna is extremely responsive and proactive doing whatever it takes to meet the needs of her clients. She is a fabulous person to have on your team and will keep you in the loop every step of the way. She is real and genuine and honest. Thank you Jeanna for everything! We are so lucky to have found you!
Pkrusemail
Review for Member: Jeanna Rimmer
ZillowVERIFIEDIf you ever find yourself looking for a home on the Big Island, I hope that you are fortunate enough to work with Jeanna Rimmer. I contacted Jeanna after reading her story; appreciating how honest and down to earth she seemed. As it turns out, the honesty and authenticity is all quite real. There are few Realtors that have her knowledge, superb listening and observational skills and dogged determination to have her clients find their dream home. Did I also mention that she makes the entire experience personal and downright fun? Call, text, email Jeanna. She is a joy to work with...you will not be disappointed.
Brandy S.
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna was wonderful! She was easy to work with, knowledgeable, listened to us and found us exactly what we wanted. She went above and beyond to make our house buying experience the best we have ever had. We highly recommend using her as an agent!!
Dee M.
Review for Member: Jeanna Rimmer
ZillowVERIFIEDI really can't say enough about this Realtor aEUR| Wow, We Loved her aEUR| Jeanna is truly amazing aEUR| this wasn't our first home purchased at a distance (or even close), but I must say, it was definitely the BEST experience I have ever had purchasing a home aEUR| We live in WA and purchased in HI aEUR| Flew down one time to view several homes that Jeanna had set up for us aEUR| Even before we flew down, Jeanna viewed several that we had chosen and she personally narrowed down the list aEUR| She knew exactly what we wanted and even added a couple homes she found that we hadn't even seen on line previously aEUR| We actually ended up purchasing one she picked for us. That was the only time we actually met her aEUR| EVERYTHING else was done on line and over the phone aEUR| She found our inspectors and scheduled everything for us aEUR| she even did out walk throughs. I will say that I hope this is not our last home purchase on the Big Island, and when we choose to do this again aEUR| there is absolutely no doubt that we will be contacting Jeanna. Anyone that chooses Jeanna will find exactly what you are looking for and will not be disappointed aEUR| Thank You Jeanna Rimmer, for Everything.
Ray C.
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna Rimmer was our realtor for a recent purchase on the Big Island. We selected Jeanna based on her biography and an interview conducted via FaceTime. She was always very personable and a joy to work with. She knows the market and did an excellent job of providing advice, including: locating neighborhoods that fit our budget, negotiation strategies, and guiding us through the purchase process. She stayed in constant communication throughout the transaction. We highly recommend her and would work with her again!
Zuser20161127180924042
Review for Member: Jeanna Rimmer
ZillowVERIFIEDMy husband and I didn't really know exactly what style of home we wanted to buy. So we started growing a list of homes we liked and wanted to see when we finally made our way over to the Big Island. When my husband contacted Jeanna she went straight to work sending us listings and growing our list. Jeanna showed us 18 homes in less than a week and we found and purchased our DREAM HOME! Jeanna is so patient, easy going, and very fun and friendly while maintaining such professionalism! Not knowing what we wanted probably didn't make Jeanna's job any easier but she showed us she was all in with seeing us find our dream home. From start to finish Jeanna has been very available, reliable, attentive, and knowledgeable throughout this entire process. And even after closing, Jeanna has welcomed us and helped tremendously with so many things! We feel so lucky that we got to work with Jeanna and would HIGHLY recommend her to EVERYONE looking to buy in Hawaii!
Aaron D.
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna worked with my wife and I for a month getting a list of homes that we liked and wanted to look at. We narrowed our search down to approximately 20 homes. She met us right after we landed and started our 4 day whirlwind trip around Hawaii. She quickly learned what our tastes were and helped us find places that met our tastes. She was great to work with and we found our dream home. After the purchase she continued to help us any way she could. THANK YOU JEANNA !
Christinaellisis
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna is a true professional, down to earth and super at her job. She goes out of her way to provide you with the true island experience when looking for a home. She is knowledgable, patient and an extremely competent realtor. Jeanna has helped us with so many questions and has gone above and beyond to help us with our search. Mahalo Jeanna, you are a great lady!
Mark
Review for Member: Jeanna Rimmer
ZillowVERIFIEDI contacted Jeanna Rimmer out of the blue on a recommendation from another agent. I was looking for property on the Big Island (east side) and did not know anyone. I planned a trip to view some properties and informed Jeanna I was coming. She had prepared a full portfolio which waiting for me at my hotel when I arrived in Hilo. I went to the properties and met with Jeanna the following day to go over what I found. We didnt have a winner in the first day but she sat with me in her office and I went out again and found the property I wanted. She set everything up with the sellers rep and we made a successful offer. The sellers agent was difficult but Jeanna helped every step of the way. Great personality and very friendly. Never had any problems getting ahold of her from the mainland. She was diligent patient and professional and a great person to work with. I highly recommend Jeanna to help with any real estate needs you have. Mahlo Jeanna. I will definitely work with her again if I have the opportunity. Mark B - Olympia Washington
Ronster666
Review for Member: Jeanna Rimmer
ZillowVERIFIEDOur experience with Jeanna Rimmer as our realtor when purchasing our new home could not have been better. She went above and beyond during every step of the process. She even checked on our property after a huge storm to see if everything was OK. This was after the purchase was complete and before we made the move from the mainland to Hawaii.
Berry S.
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna is by far the best realtor we have ever met. She patiently helped guide us through finding a home in Hilo while we were in Alaska. It took a us two years to figure out what was best for us and Jeanna was there helping us all the way. She is the best!
Makeumrun2013
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJust like the TV show we looked at 6 homes on our first day out. It was the only day we needed because she nailed it on day one!! She knew what I could spend as well as the type of home and we looked at some both a little higher and lower. She knew my wants and dialed it in quickly! She was also able to suggest a remarkable title company. Everything she did and followed up on exceeded not only my but anyone's expectations. The recommended home inspector was just as detailed and informative as she was. I found some homes listed on other websites that looked perfect and were in my price range. When I asked her about them she did an investigation while on the phone. She uncovered that those homes did not have permits and were not approved by the county. She also explained that if I did purchase one of those homes that I could get the permits by going thru the process and quite possibly end up spending more than if I purchased one that did have clear permits. Thank God I had her helping me!!!! I have purchased and sold 3 homes in my lifetime with this being the 4th. I have never before had this type of personable service before. I highly recommend having her as a realtor because I'm sure no one else could have done a better job than her. By the way the attention she gave every step of the way was the reason we closed in just 21 days. Honest, dependable and over the top service makes her the best choice if you are buying or selling a home!!!!
Luv808reef
Review for Member: Jeanna Rimmer
ZillowVERIFIEDMy husband and I have worked with Jeanna for a couple of life changing decisions in our life regarding investing into properties and relocating "our nest." Our first impression of Jeanna was that she is very sharp, resourceful and real estate is her passion. What we liked about Jeanna is that she listened to our needs and made the showings of the properties happen even on short notices, as my husband and I looked on line for the current listings. As usual we had many questions as we thoroughly searched for our dream home. Jeanna was able to answer all questions, and if she needed to find the answer she would always get back to us in a timely manner. We gained her trust immediately and it made our hunting for our new home smooth and quicker then we expected. We would definitely work with Jeanna Rimmer at Hawaii life again for future investments. She is the go to person for selling and buying property and finding your dream home! Mahalo Jeanna for helping to make our dreams come true!!
Zuser20160808092949806
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJeanna did a great job promoting my property. Always answered my calls and questions. Documents were handled in a timely manner. We had many showings and the property had a lot of exposure on The internet. I would highly recommend Jeanna as your Real Estate Agent.
SamiJo M.
Review for Member: Jeanna Rimmer
ZillowVERIFIEDJust amazing! The bank we did our loan through was just a nightmare and Jeanna not only helped us find the perfect home, but she helped us work through their nonsense as well! So impressed! We highly recommend her!
JeromeWong
Review for Member: Jeanna Rimmer
ZillowVERIFIEDI purchased my retirement home through Jeanne and was impressed with her personal attention. From house hunting to escrow and mortgage advice. I still call her on certain details if my house needs repair or maintenence. I highly recommend her