Note: Reviews may include other agents on their team
What clients say about this agent....
David B.
Review for Member: Jay Coles
Jay was an excellent and knowledgeable agent, easy to work with and was extremely helpful in clearing up a couple of closing issues that were my doing.
Totcsigns
Review for Member: Jay Coles
ZillowVERIFIEDJay is wonderful to work with! Very attentive to our questions and made the process of buying our first home as stress-free as possible. Highly recommend working with Jay Coles Team!!
Anthonycasciano87
Review for Member: Jay Coles
ZillowVERIFIEDOur experience with Jay was top notch! He is always kind and approachable an very importantly, AVAILABLE to assist us with all our needs! His negotiating skills helped us get our house and we are so grateful!! Please use his teamaEUR| you wont be disappointed!
JamieBezeljak
Review for Member: Jay Coles
ZillowVERIFIEDAs a first time seller of my house, I was exceptionally grateful for Jay's knowledge and experience. In our first meeting he was very thorough and answered most of my questions even before my asking. Throughout the process, he was a clear communicator, helping me to consider things I had not considered even with my advance research. During negotiations, I felt he had my best interests in mind. Jay was a pleasure to work with and I have been and will continue to recommend him and his team.
Tedhsu7575
Review for Member: Jay Coles
ZillowVERIFIEDDuring COVID and needing to work across an international border to arrange a sale in Buffalo, NY, Jay Coles Team made the sales process go smoothly for me, and answered all the questions I had.
Ynkz42
Review for Member: Jay Coles
ZillowVERIFIEDJay is knowledgeable, professional and made the whole process of selling our house easy and seamless. 5 star service in all aspects. Highly recommend !!
Seibertrobert8
Review for Member: Jay Coles
ZillowVERIFIEDThe wealth of knowledge and experience was indespensible! We felt confident that everything was well-managed. We were directed to the right resources that keep the process flowing smoothly. All the suggestions that were made were very helpful. We felt very comfortable with the entire process and would recommend Jay Cole's Team to anyone looking to buy a home.
User078362590
Review for Member: Jay Coles
ZillowVERIFIEDWe are very happy to recommend Jay Coles and his team for their professionalism and expediency in our securing a home. This is the second time we have used this agent, and would never consider another. Friendly, enthusiastic, and knowledgeable about the process, properties and service.Thank you so very much!
VaughnC0
Review for Member: Jay Coles
ZillowVERIFIEDHe is very responsive, respectful, and friendly. He will go out of way to make sure that you find your perfect place. It has been a pleasure working with him.
Robert R.
Review for Member: Jay Coles
ZillowVERIFIEDJay brings a deep understanding of market conditions and trends, in addition to many years of experience. His 'team' approach to supporting his clients provides great value to both the buyer and seller. For the seller, Jay's marketing budget and strategies far exceed the rest and translate to a faster transaction. I recently expereinced working with Jay's team on the buy side with quite a positive experience. Working with Jay, you can expect good people skills, excellent follow up and a business partner that you can trust.
Adam F.
Review for Member: Jay Coles
ZillowVERIFIEDExcellent Agent and Team. I interviewed 3 agents and went with Jay. He was patient, an amazing listener, answered all my questions, and guided me with a great sales strategy. In a day where we want a deal, reduced commission rates, and maximum potential, Jay and his team are worth it. If you're selling, there's no better option in WNY. House sold in 7 days.
Brianezog
Review for Member: Jay Coles
ZillowVERIFIEDJay and his team were just the absolute best! I live out of town and could not be there for many aspects of the listing process! I ended up with this house as it was for sale for over two years with another agency and didnt sell. I listed It with the Jay Coles team and we had an offer within a month for exactly what we expected! He and his team are professional, knowledgeable, and know Western NYs real estate market well. I ABSOLUTELY recommend Jay and his team!
Sheri K.
Review for Member: Jay Coles
ZillowVERIFIEDEven though we were thousands of miles away Jay and his team made our home buying process easy. If you want real estate professionals you can trust this is your team. Jay was knowledgeable, friendly and always ready to help us in any way we needed. Besides needing expert real estate agents we also needed an attorney, and an inspector and Jay was there to provide help. Honestly, this was the best real estate experience we have ever had.
Jkhughlett
Review for Member: Jay Coles
ZillowVERIFIEDWe recently sold our home through Jay. He was very professional, always had a plan, and was very easy to communicate with. Even during the stressful moments he kept us calm and helped us work through any issues. His strategy worked, we got multiple offers and accepted an offer way above asking price. Sold our home in less than a week.
Littlesixpack
Review for Member: Jay Coles
ZillowVERIFIEDJay Coles is an outstanding real estate agent. He is extremely knowledgeable about all aspects of the real estate market. He explains everything thoroughly as you go through the process. Jay is always responsive, extremely easy to work with and has impeccable character. It is obvious that Jay takes pride in doing whatever he can to help you find the right home and offers great advice and support when things sometimes seem stressful. He has a very strong team which includes Lisa Edwards. Lisa jumped in to help out with our listing while Jay was away. Lisa was an absolute pleasure to work with and was very responsive and patient in answering all our questions. She did an amazing job with the photos and our home was listed the same day. They really are a great team. Jay has handled three transactions for our family and we would not go anywhere else. We highly recommend Jay Coles and his team.
Honeylady521
Review for Member: Jay Coles
ZillowVERIFIEDJay came highly recommended by a close friend. From the moment we met him we knew we had made the right choice. He immediately made us feel he understood our needs and what was most important to us by asking questions and above all listening to us. Always responsive to our questions no matter the time of day or day of the week. Our house sold in under a week. This would never had been the case had we tried to do it on our own. Jay and his team got the word out and as a result we had 19 private showings and received 5 offers. You won't find a harder working realtor than Jay and his team.
Jeanmatt9946
Review for Member: Jay Coles
ZillowVERIFIEDFrom the very first time we met Jay, he put us at ease about a process that can be very anxiety-producing: selling your home. He took the time to go through the process, one step at a time, fully explaining everything. He was always available to take our calls to answer any questions that we had along the way. But most of all, I think we appreciated his calm demeanor as he reassured us about what to do to sell our home.Through it all, Jay had a plan of how to best market our home. We stuck to the plan and it worked like a charm! I know the market is hot for sellers, but we came away from this with more than I had ever imagined, thanks to Jay and his team! There is no one else I would recommend.
Weymernancy9
Review for Member: Jay Coles
ZillowVERIFIEDWe had no idea what we would be able to list our house at when starting the process and Jay made a presentation of what nearby homes were selling for. He suggested the listing price based on our upgrades and quality of workmanship used. He seemed to take a real interest in us and our home. We had our home showings listed on Showing Time's app so people could schedule viewings at their convenience due to COVID. He also set up an open house for two hours at the end of the week. The thing we really liked about this was he set a deadline for offers to be submitted. We had numerous offers, all of which came in above our listing price. We sold our home in six days. I would highly recommend the Jay Coles team from Howard Hanna. Thanks Jay!
Murphy19722005
Review for Member: Jay Coles
ZillowVERIFIEDIve had the pleasure of working with Jay Coles and his team on multiple occasions now, he and his team are very knowledgeable and extremely professional and I will most certainly use him again for any real estate transactions.
K6se4dzncm
Review for Member: Jay Coles
ZillowVERIFIEDI wanted to sell my house and after his assessment he found the correct asking price for that area. He was able to list show and sell my house in 5 days for more then asking price. Great work great communications and great people to work with.
Bcasey88
Review for Member: Jay Coles
ZillowVERIFIEDJay and his team were awesome from start to finish. We weren't positive about selling our property but Jay conducted a no obligation consultation with us and sealed our decision. His comparables were spot on and he got our property onto market at a competitive price quickly.The process eventually got bogged down, but it was never due to Jay and he was able to help us through what seemed like an endless wait. I highly recommend the Jay Coles team and plan on using them again in the future.
Smthcrek
Review for Member: Jay Coles
ZillowVERIFIEDJay Coles team is a delight to work with ??Cottage sold in a few days and we are so happy ! Thank you very much we are so Happy with your service keep up your good work J Coles Jr TEAM
Keithlymburner94
Review for Member: Jay Coles
ZillowVERIFIEDThank you for all your kind assistance in the purchase of our home in Lewiston. We appreciate your professional and person attention. Wishing you the very best for 2021!
Cbaker9862
Review for Member: Jay Coles
ZillowVERIFIEDI was impressed by Jay's knowledge and experience in Real Estate. He informed me that he has over 27 years of experience in Real Estate. He demonstrated his expertise throughout the entire process. He first explained to me in detail each step, walking me through the process step by step. I received alerts and responses from Jay and his team immediately. Jay also did an excellent job with negotiating the sale of my home, keeping it right at the target price. What I appreciate most about my experience working with Jay and his team, was the way they treated me personally. I'm going through the most difficult time in my life. (The lost of my beloved wife) Their compassion, concern, patience with me made all the difference.SincerelyClarence Baker
Will
Review for Member: Jay Coles
ZillowVERIFIEDWe were first time home buyers and our experience with Jay was exceptional. It can be a daunting and complex process but Jay was able to simplify the terms, clarify the home buying process, and support us every step of the way. His deep experience and knowledge of house construction and the housing market was invaluable during showings as well as the bidding process. We always felt comfortable contacting him with any questions or concerns and he was invariably quick in responding. We could always trust that he would take action on our requests promptly and we knew it would be done properly. Jay is a true professional. It was an absolute pleasure to work him and we happily and wholeheartedly endorse him to any prospective home buyer.
Vinnybruscia
Review for Member: Jay Coles
ZillowVERIFIEDShe has been very helpful during this process of selling my house. Any questions or concerns were answered immediately. She also sent me a list of showings to make sure they worked with my schedule because of me still living in that house. Very professional. Would use her again or would recommend to family or friends
Mjcronmi
Review for Member: Jay Coles
ZillowVERIFIEDJay helped me through the process with the purchase of a home in West Seneca. He was very professional and easy to work with. He is very knowledgable about the process, market, and addressed any concerns in a timely manner which I appreciated as a first-time home buyer. I would highly recommend and intend to use on any future real estate transactions.
Debbyryder59
Review for Member: Jay Coles
ZillowVERIFIEDScott and Jay gave a very persuasive market analysis and kept our expectations in line. When we were ready to go we needed to make a few changes and they were very receptive to our ideas. Instead of shutting us down , they listened!! Everything went great from listing, to showing, to negotiating the deal!I interviewed several agents and Scott really stood out! We are very happy we used Scott! We would highly recommend the Jay Coles Team and Scott Gilray!!
Deborah A.
Review for Member: Jay Coles
ZillowVERIFIEDOn two separate occasions, I called upon Jay Coles to come to family member's homes to give them an idea of what their homes would be listed at in the event they decide to list within a short period of time. For both scenarios Jay was the one in many real estate agents they were looking for. He was honest what had to be fixed or replaced for best showing, and he took his time with each household. Both of the homes were elderly couples looking to sell homes they lived in for over 40 years.Within days both sets of relatives decided they wanted to work with Jay because he was gentleman and patiently answer their questions no matter how many times he was called upon.In less than a week, house number 1 sold. The second home was listed a short after, and that too was sold quickly. The right agent knows what to tell you to do to get your home sold, how much it should be listed at and is there for you when you have questions. There is no other agent that has the what Jay and his team have to offer. If you live in the SouthTowns, give him call - You will experience results in selling your current property, and be sure to have Jay in the driving seat as you purchase your new home.
Mikework492
Review for Member: Jay Coles
ZillowVERIFIEDWe are still in the process of buying, but everything you read or hear about this young beautiful lady is spot on. We were one of the luckiest to find her. Although we sold our home on our own Lisa was ...
Ruberobin
Review for Member: Jay Coles
ZillowVERIFIEDJay Coles is professional, reliable, and conscientious. Our experience of selling our mother's home of 63 years was made much easier from Jay Cole's guidance and expertise. He was conscientious and thoughtful ...
Rachelle552
Review for Member: Jay Coles
ZillowVERIFIEDWow.....we moved across the county and needed a realtor who understood our desires and needs. We knew no one and were not familiar with the area. Lisa, went above and beyond. She found us the perfect ...
Cupiedoll5
Review for Member: Jay Coles
ZillowVERIFIEDJay Coles was the best. Answered all my questions and knew just how to spark interest in my property. I would highly recommend his team to anyone in the area looking to sell or buy!
Todd R.
Review for Member: Jay Coles
ZillowVERIFIEDI sold a house in 2015 with Jay Coles under a very difficult market, but kept Jay in mind for purchasing my third house. Jay Coles is very knowledgeable of the Western New York market and is helpful on ...