ZillowVERIFIEDHerma Hayes was introduced to me at the start of April 2025 and I was impressed with her demeanor and personality. Today is August 24th and we closed on our place yesterday. The past 4.5 months have been a crazy sprint and she proved herself to be an exceptional agent! This review is going to be a bit long, but I want to show how great Herma is to work with and how she brought us to a quick close after a massive refurbishment project. First and foremost, I live and work overseas. Vietnam to be exact. So I have never physically met Herma and aside from one introductory Video call, ALL of our work was done by email. So our property was an investment property and the tenants had lived there for at least a decade. We had to fix and replace pretty much everything including: flooring, carpeting, roof, countertops, lighting fixtures, cabinet hardware, HVAC unit, hot water heaters (2 of them!), re-landscaping and fence. It was a massive fixer-upper project and Herma handled it all!!! She proposed lighting fixtures, cabinet hardware, and other items online and I pretty much went with her choices as her taste in the items was exquisite. She gave me options for big ticket items like granite countertops, carpeting, and flooring. She provided different bids from suppliers and brought in contractors for all the repairs and she had a roster of contractors at reasonable rates. Her project management skills were excellent and we were able to efficiently prepare the property for sale in about 3 months and that was working with a very unresponsive HOA. Amazing job. Following Hermas advice after she shared the Market analysis with us, we listed the property at her recommended price on July 15th and had an offer a week later. I'm not the best negotiator, but that was ok. Herma guided me through negotiations with the buyer and really looked out for us. Her final contractor was the title company, and they were, like Herma very professional and efficient. Overall, the proof is in the putting and Herma took a run-down, rental property, fixed it up, and sold it in less than four months. I highly recommend Herma to anyone looking for a professional agent. She did an amazing job for us and working with her was very easyaEUR| even from half-way around the world.