Gemma Willans is a seasoned real estate professional with The Lewis Group, specializing in Central Austin neighborhoods like Tarrytown, Pemberton Heights, and Bryker Woods--though she works with clients across the entire Austin area. Originally from London, she brings a global perspective, strong organizational skills from 15+ years in corporate logistics, and a Psychology degree to her role. Gemma offers personalized, attentive service with a focus on clear communication and client advocacy, helping with everything from first-time home purchases to luxury and investment properties. Whether you're buying, selling, or relocating, she combines local expertise with international insight to deliver a seamless, successful experience. Outside of work, she's a mum of two teens, a mini goldendoodle owner, and enjoys tennis, wake surfing, DJing, and learning Italian. Her goal? To be more than just an agent--she aims to be a trusted partner in every client's real estate journey.
Note: Reviews may include other agents on their team
What clients say about this agent....
Professional
Communicative
Trustworthy
Knowledgeable
Outstanding
Responsive
Hard working
Bryan P.
Review for Member: Gemma Willans
January 23, 2025
Local Knowledge
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ZillowVERIFIED
This was my second time working with Gemma. First was for a rental but this time and more importantly a home purchase. We looked at multiple properties over weeks and it wasnt easy finding a place that has everything I want in a home. Gemma was extremely patient and accommodating with my time and needs. She quickly understood exactly what I was looking for in the area I wanted with a price I could afford. Finally after weeks and many houses, we found the one. It had everything I was looking for and things I didnt realize I wanted. I told her, aEURoeThis is the one make it happenaEURoe, and that is exactly what she did. I was up against another aggressive bidder but together we formulated a plan and won. The escrow process was very tedious but Gemma was right there with referrals and guidance throughout the entire process. She was never pushy or tried convincing me of anything. She was the perfect balance of aggressive yet friendly and super easy to work with. Every time an obstacle came up during the process she was already on top of it with a few solutions. I dont only recommend her as an agent but I would say you would be lucky to have her. I now see her not only as a business associate but as a friend. Thank you Gemma I finally have the perfect home.
Arhodes2912
Review for Member: Gemma Willans
November 26, 2024
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ZillowVERIFIED
Working with Gemma was an absolute dream from start to finish. She went above and beyond to make buying my home feel easy, enjoyable, and completely stress-free. Gemmas professionalism and deep knowledge of the market really stood out, but what made all the difference was how well she understood exactly what I needed. Her advice at every step was spot-on, and her attention to detail made sure nothing was overlooked. What I appreciated most was Gemmas genuine care and dedication. She was always there to answer my questions (no matter how small), calm my worries, and guide me through even the trickier parts of the process. I felt 100% confident having her in my corner. Thanks to Gemma, I didnt just find the perfect houseaEUR"I had the joy of working with someone whos truly passionate about what she does. I cant recommend her enough and will always be grateful for her help.
Susieq02069
Review for Member: Gemma Willans
March 6, 2024
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ZillowVERIFIED
Wow she is a Super Star when it comes to her knowledge about homes plus she goes out of her way to assist in anything and everything when it comes to the home you are interested in. She makes the process easy and relaxed. No stress with Gemma. She is also very personable and kind. She is like a friend or neighbor. I highly recommend her for your house hunting experience.
Samuel B.
Review for Member: Gemma Willans
April 13, 2023
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ZillowVERIFIED
It was a real pleasure working with Gemma. As first time home buyers, we didn't know exactly what to expect with this process. Gemma walked us through every step of the process. When we started looking, she asked the right questions to get us thinking about what we really wanted in a house and to make sure that my partner and I were on the same page. Gemma made the whole process easy for us. All we really needed to do was show up and evaluate listings. When we were considering making an offer, her advice on how to negotiate and structure offers was really invaluable. When we were under contract, Gemma made sure we knew what was happening at every step of the way. I always felt confident that I knew what was happening. She predicted a lot of my questions ahead of time through the whole process. In addition, the being very competent throughout the process, Gemma is also a warm, funny person to be around. That made viewing properties with her legitimately fun. All in all, I will definitely recommend Gemma to friends and family who are looking for property in Austin.
Jennyleigh73
Review for Member: Gemma Willans
November 3, 2021
Local Knowledge
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ZillowVERIFIED
Gemma was a wonderful realtor to work with. She is always there when you need her, willing to go above and beyond and her advice is always spot on. Gemma knows her stuff and knows the market. Gemma is determined to get you the best deal possible. If all that isnt enough, she is also an absolute pleasure to be around. You cant go wrong working with Gemma.
Christopherbreed9
Review for Member: Gemma Willans
September 7, 2021
Local Knowledge
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ZillowVERIFIED
Gemma recently helped me buy two properties in Austin and lease another. The entire process was smooth and stress free. She managed to get both properties under contract with relative ease (at least from my point of view) despite being up against stiff competition from other buyers. She is extremely personable, highly knowledgeable and appears to know all the tricks of the trade, so much so that one of the sellers jumped ship and asked to be her client! She 100% looked out for my best interests and made certain I didn't leave a single dollar on the table. Gemma undoubtably went above and beyond - I wouldn't hesitate for a second in recommending her and will certainly be calling her for future property investments.
Rachel A.
Review for Member: Gemma Willans
September 6, 2021
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ZillowVERIFIED
Gemma is the best agent we could have asked for. She helped us buy our home in a very tough market and made the process extremely smooth and pleasant. Her extensive knowledge, experience and attention to detail made us feel very comfortable and confident during the entire process. Gemma is very proactive and very fast to act, two qualities which are extremely crucial in a hot market. She is thorough- she reads every single document and clause to ensure that everything looks good. She is extremely responsive and always has clear answers and explanations to our endless questions. She has a great positive attitude and is easy to work with- we genuinely had a great time finding our home with her! We will definitely be going to Gemma for all of our future homes!
Jzmconsulting
Review for Member: Gemma Willans
March 10, 2021
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ZillowVERIFIED
Why were we so fortunate to have Gemma as our realtor? The many reasons follow in no particular order: Professional, tenacious, hardworking, available when needed, excellent communication and follow-up skills, smart, strategic, detail oriented and overall great person. Gemma's skills and guidance ultimately led to a very positive result and we are more than delighted that we chose her to assist us. I am sure you will be just as happy with Gemma as your realtor.
Sarah C.
Review for Member: Gemma Willans
January 30, 2021
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ZillowVERIFIED
My husband and I could not recommend Gemma more as a realtor for the Austin area and beyond! We had very specific qualifications when looking for a home that we wanted to purchase, and especially in such a heated market, we needed someone who could be ready to jump at the drop of a hat. Luckily we absolutely found that with Gemma. We eventually found the perfect place after weeks of searching, and put an offer on the day it came on the market. We weren't the 1st offer accepted, however she urged us to put our names down as the backup, her instinct was 100% correct, the first offer fell through and we were in. Unfortunately that was the easy part, actually purchasing the home was tricky because it was a very unusual property to appraise. She rose to the Herculean a task of coaching us through recommended avenues, and after a long uphill battle we are now happy new homeowners! Not only was Gemma critical in helping us purchase our current home, but she also helped us find our last rental which we lived in happily for several years.
Rebecca D.
Review for Member: Gemma Willans
January 22, 2021
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ZillowVERIFIED
Gemma is very honest, friendly, and professional. I felt like she genuinely took into consideration what my budget was and they type of house I was looking for. The entire process was easy. I would highly recommend utilizing her knowledge and expertise when looking to rent or buy a home. I will definitely be in touch with her in the future. Cheers, Gemma!
Pena R.
Review for Member: Gemma Willans
January 3, 2021
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ZillowVERIFIED
Gemma has been amazing, took every initiative to help me and my roommate. Even after finding a place she still checks in. I cant recommend her enough, took our calls/texts/emails all hours of the day and outside of business hours. Is not big on aEURoesellingaEUR? a home, but rather gets you want you really want out of a house.
Sarah B.
Review for Member: Gemma Willans
December 11, 2020
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ZillowVERIFIED
Gemma helped us by arranging viewings at short notice and putting together our offer so that it was competitive with the other offers the seller received.
Gwledereriii
Review for Member: Gemma Willans
August 24, 2020
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ZillowVERIFIED
Gemma was an absolute pleasure to work with! I would recommend her to anyone looking to buy a home. Not only is she extremely knowledgeable, but she is also a wonderful person. She truly wants you to find the home that is right for you, and is more than happy to put in as much time and work as necessary until that home comes along. You can also count on her to give you honest feedback, if requested, on the homes you are viewing. She is definitely not looking for just a quick/easy sale. You can tell that she really cares about her clients and wants them to be happy with their decision - both short and long term. On top of all of that, she is extremely responsive when you reach out to her, and her availability to view homes on my schedule couldnt have been better! I wish I was in the market to buy a house more often so I would have an excuse to work with her again soon! Thanks Gemma - it was a joy!
Maddie B.
Review for Member: Gemma Willans
July 23, 2020
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ZillowVERIFIED
Gemma is an absolute wiz of a relator! She is efficient, effective, and tell it how it is. She was dedicated to helping us find the best space for us even with 2 golden retriever puppies. She follows up consistently and never left us feeling neglected. I will definitely be going to her when it is time to find my next home!
Atxwill512
Review for Member: Gemma Willans
March 4, 2020
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ZillowVERIFIED
Gemma was a real pro! Thanks to her the home buying process was smooth and there were no surprises. Any questions we had were answered quickly and completely. Highly recommended!
Texasgypsy4
Review for Member: Gemma Willans
February 17, 2020
Local Knowledge
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ZillowVERIFIED
Gemma is strategic, courteous and direct, in addition to being an advocate for us all the way through this process. She stayed in constant (but not overwhelming) contact which made us feel very well taken care of. She is extremely professional, patient and knowledgeable. I would have no hesitation recommending her to anyone in the market!
Dave P.
Review for Member: Gemma Willans
February 17, 2020
Local Knowledge
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ZillowVERIFIED
Gemma is fantastic! I felt like I had a million issues during my search/move and she solved them all. She never hesitated to take the reigns when a situation needed handling. Shes also a delight to speak with. Id give 6 out of 5 stars if I could, but I suppose Ill have to settle for 5. ?? ?? ?? ?? ??
Zuser20170608142723972
Review for Member: Gemma Willans
January 16, 2020
Local Knowledge
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ZillowVERIFIED
Gemma is a true treasure in the world of real estate. After searching and searching for a house in a highly sought after neighborhood with very low inventory we were beginning to feel hopeless. She knew we were looking to move rather quickly and was willing and able to meet us at anytime of day should a house go on the market. She found our current house, PRE-MLS, got us in to see it and we made an offer ASAP. She was at the house every day on our behalf with contractors for inspections and consultations, making sure no factor was overlooked. Her attention to detail is superb. She is communicative, professional and refreshingly honest. When it came time to selling our own home she had us work with excellent stagers and photographers and even had buyers looking at our house before we listed. Our house was under contract in one day and the closing was seamless. Gemma works with the best of the best and takes so much pride in customer satisfaction. She truly found us the perfect location with a personalized touch the entire process. Honestly I would move again and again just to work with her. But we wont because we absolutely LOVE our new house and neighborhood- we couldnt be happier!!
Corey B.
Review for Member: Gemma Willans
January 6, 2020
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ZillowVERIFIED
I'd buy another house, just to hear her. When she starts talking about Real Estate, you'd think she was born here - despite the British accent. It's not often you feel a Realtor has really earned their commission. I always felt like I had her full attention, she was patient, and gave great advice. I would be remiss not to recommend her to friends and family alike.