Note: Reviews may include other agents on their team
What clients say about this agent....
JackLi282
Review for Member: Francesco Mazzaferro
Zillow
ReviewIt is disheartening to see Francesco degraded so much. He was a perfectionist and sold my former waterfront condo several years ago at record price in the building in terms of price and per square feet price. When I decided to sell my former residence waterfront condo that was rented this time, I did not hesitate to ask Francesco to help evaluate the situation. Out of my surprise, he advised to list the unit when it was still occupied. I signed him to sell my unit out of trust but the result is quite a disappointment: (1) On the commission fee, Francesco said it would be 5% total commission. I found out right before I decided to fire him that I had signed for 5.5%. This was a breach of trust. (2) After I signed the paper work and the property was listed, it became difficulty to reach Francesco. A lot of time I got aEURoeCan I call you lateraEUR? or aEURoeIn a meetingaEUR? when I called him. If I did not keep calling him the next few days, I may not hear from him at all. (3) It was a mess trying to sell with the unit occupied by my tenant. It was bewildering how Francesco made this kind of judgement to sell the unit before the tenant moved out. (4) One month before the tenant moved out, Francesco wanted to lower the asking price by $50K so that there were be aEURoea lot of biddingaEUR?. I was confused. Shouldnt we wait after the tenant moved out to make any decision? I still believed in Francesco magics and followed his advice. (5) Finally, Francesco schedule an open house 3 weeks before the tenant moved out. I came to meet a kitchen contractor Francesco brought in to discuss the renovation. I was startled to find out that the unit was out of shape. The floor and the ceiling were ruined by the tenant. I could not believe Francesco could list the property in this way. The contractor was to paint the apartment and has nothing to do with renovation. At this point, I lost faith in Francesco. He was not whom I assumed he should be. I demanded an unconditional withdraw. (6) Francesco and his manager temporary delisted the property and came back with an offer about 200 thousand dollars less than his original estimate of market values. He and his partners tried hard to convince me the low-ball offer was good enough. I told them they put their interest above mine and should not represent me anymore. (7) The tenant moved out and I was preparing for the renovation. Francesco called. The buyer with a low-ball offer wanted to see the apartment again. I asked if the buy could raise the offer to meet my expectation. He restated that offer was good enough. I was disgusted. I told Francesco that he was no longer my broker; I could sell that price by myself without paying broker fees; if he did not want to release the listing, I will wait out the contract period I signed with him; he was welcome back as a buyers agent when the property was relisted by someone else.
Clayton W.
Review for Member: Francesco Mazzaferro
Zillow
Review We worked with Holly on team Francesco for several weeks to find a condo in Hoboken. Holly was a joy to work with. She is responsive and professional, and made the whole complicated process of finding and closing on a place so much easier and less stressful. I can't recommend her and Francesco enough. Thanks Holly!
Kareembataineh
Review for Member: Francesco Mazzaferro
Zillow
Review He did a great job helping me out with the entire process of renting a new apartment, was friendly, super helpful and always got any questions I had answered for me right away!
David P.
Review for Member: Francesco Mazzaferro
Zillow
Review Francesco and his team are the best of the best in Hudson County. I engaged with Francesco and Robert to have their team help my elderly parents sell their condo in Union City NJ. We knew they ran a top-notch operation, since their team had set the high-water mark for a unit in my parents building when interest rates where still reasonable a few years ago. From start to finish, Francesco and Robert were patient with me and my parents, explaining the process at every step of the way, and drawing upon their wealth of connections to set us up with the right team of advisors and consultants (legal support, staging team, paint crew, etc). When the financing fell apart on the initial offer we had accepted, Francesco pivoted quickly and helped us connect with an all cash buyer almost immediately. Francesco and Robert (and the entire Christies team supporting them) are highly responsive, conduct business in the most professional manner, and display a soft touch when dealing with senior citizens. I appreciated their patience with my parents, and their understanding that selling a home is an emotional process. In the end, we couldn't have asked for a better advisor to play the lead role in successfully selling my parents' home. THANK YOU FRANCESCO!
Jcortez8079
Review for Member: Francesco Mazzaferro
Zillow
Review We finally learned what a realtor group really should be when Robert and Team Francesco transformed and sold our investment home over asking and with a smooth and timely close. Then, we learned what working with greatness is when Robert and Team Francesco transformed our primary home and sold over asking with another smooth and timely close. We will always remember how we were reluctant the first time to transform and thankful we did, how much easier it was to transform the second time and yet both times we wanted to move back in after transformation. I strongly recommend Robert and Team Francesco for handling all from A to Z with results beyond our expectations.
Bcortez0500
Review for Member: Francesco Mazzaferro
Zillow
Review We finally learned what a realtor group really should be when Francesco and Team Francesco transformed and sold our investment home over asking and with a smooth and timely close. Then, we learned what working with greatness is when Francesco and his Team transformed our primary home and sold over asking with another smooth and timely close. We will always remember how we were reluctant the first time to transform and thankful we did, how much easier it was to transform the second time and yet both times we wanted to move back in after transformation. I strongly recommend Francesco and his Team for handling all from A to Z with results beyond our expectations. My family and I are FOREVER Team Francesco
Kaitlyn O.
Review for Member: Francesco Mazzaferro
Zillow
Review Elizabeth was amazing! We absolutely loved working with her. She helped us find our dream home and guided us through process, making us feel completely at ease the entire time. I highly recommend Lizzie and Team Francesco!
Kaitlyn O.
Review for Member: Francesco Mazzaferro
Zillow
Review Elizabeth was amazing! We absolutely loved working with her. She helped us find our dream home and guided us through process, making us feel completely at ease the entire time. I highly recommend Lizzie and Team Francesco!
Us8728
Review for Member: Francesco Mazzaferro
Zillow
Review We LOVED working with Elizabeth and Team Francesco. When it came time to list the house, she brought in professional photographers and staging teams. She and the team got the house ready in 3 days and put in on the market right away. All of Elizabeth assistance paid off; our house sold in one weekend open house with multiple offers and over listing price. When it comes to near closing date, Elizabeth and her team were very resourceful and worked with us to push local township to finish up paper work and finally closed the house. Strongly recommend Elizabeth and Team Francesco !
Elisa L.
Review for Member: Francesco Mazzaferro
Zillow
Review Melissa is the best! She is kind, thorough, professional and great to work with. She kept us apprised about available appointments and always let us know as soon as a new one came on the market. She was honest and forthright- no games. She made sure to provide clarity when needed and was there for us the entire way. She made our first home-buying experience seamless and memorable. Thank you for being there for us, Melissa! Team Francesco is amazing and we can see why they are top rated.
Cvirge
Review for Member: Francesco Mazzaferro
Zillow
Review Johanna went above and beyond in the sale of our condo in Jersey City. She delivered both client service excellence and subject matter expertise throughout the sales process. Johanna is a trusted partner to her clients and leverages her deep industry knowledge to deliver results. She is supported by a solid team, which made the experience truly seamless for us. We highly recommend Johanna and Team Francesco.
Juliakwebb1
Review for Member: Francesco Mazzaferro
Zillow
Review Francesco was very professional and we trusted his strategies for selling our home. Ultimately, we ended up with multiple offers and a very smooth transaction. Francesco has a great team who were also friendly and professional.
Venkata K.
Review for Member: Francesco Mazzaferro
Zillow
Review I cant express how grateful I am for her incredible work as my real estate agent. She handled the process of buying our home (start to finish) with such professionalism and patience. Her strong negotiating skills and ability to read a home and location for our family was excellent. There were several hiccups because of covid she navigated the process so well and resulted in the best possible outcome. If you are thinking of buying a new home, second home or investment. I could not recommend her more.our next will next one will be with her. She is Just amazing !
Ania M.
Review for Member: Francesco Mazzaferro
Zillow
Review Franceso definitely knows the market. He also knows what a seller needs to do to a house to attract buyers. He did a tremendous job helping us sell our condo in Hoboken. We interviewed several realtors and we could tell that Francesco truly appreciated all the work we put into the home. He also gave us great suggestions on what needed to be done to maximize our sale price. His cheerful and upbeat personality helped us get through the house sale process. I am highly recommend him.
Stephaniegggg
Review for Member: Francesco Mazzaferro
Zillow
Review Great agent, helped me find the perfect house to start my family. I was pregnant at the time and he took the time out of his day to pick me up and take me to view houses. I'm very picky so I'm grateful he had so much patience with me
EC H.
Review for Member: Francesco Mazzaferro
Zillow
Review Francesco is a Real Pro. From start to finish, he understands and knows how to market, position, negotiate and close. He is the Best and knows the requirements to deliver the results.
Iris X.
Review for Member: Francesco Mazzaferro
Zillow
Review I am so glad that I choose Francesco as my agent. He is absolutely professional and knowledgeable. He helped me with staging and had hired great photographer. He is also very responsive with my questions and requests. I will definitely work with him again in the future and recommend him to all my friends.
Kmullrichflores
Review for Member: Francesco Mazzaferro
Zillow
Review Francescos service and professionalism was evident from our first meeting. He helped us get the property ready for showing. He was the type of agent who was not afraid to roll up his sleeves to get things done. His knowledge of the market and the type of buyer who would purchase the property was spot on. Working with Francesco was a pleasure and I highly recommend him to other sellers and buyers.
Cyjshin88
Review for Member: Francesco Mazzaferro
Zillow
Review If I could redo my purchasing experience, I would choose another realtor. While personable and generally responsive, I did not find her prepared to work with an engaged client (i.e., someone who is interested in understanding and keeping tabs on the various stages of the process, rather than just being told aEURoeeverything is going fineaEUR?). Based on responses to my queries regarding status, I was not confident in her ability to keep track of workflows, and there were several instances of miscommunication that could have been avoided, I believe, with more attention/judgment. I was also not impressed by how she handled herself during more tense / sensitive situations during the process, both with respect to myself and with third parties. I cannot say I have much confidence in the service or guidance I received, nor can I say that the level of expertise with the process I experienced is worth seeking. All I can say is that she was personable, generally on time, generally responsive, and handled scheduling and other tasks when asked. Personally, if I could do this again, I would choose to work with someone else.
Katrinamreyes
Review for Member: Francesco Mazzaferro
Zillow
Review Johanna (and Francesco) were wonderful in helping us navigate the home buying process in Hudson county. Coming from New York City, we had no idea what to expect and had limited knowledge about the housing market in New Jersey. They patiently worked with us as we searched for our dream home in Weehawken, in what turned out to be a prolonged and arduous process, made easier because of their guidance. After more than a year of searching, and two offers that fell through (through no fault of Johanna!), we finally closed the deal on our dream home in Weehawken. Their guidance during the home buying journey was invaluable and we are grateful for their help. We highly recommend Johanna and Team Francesco for your home buying needs!
Laura
Review for Member: Francesco Mazzaferro
Zillow
Review Did a good job for the seller and we bought a nice apartment. Closing went well. I am happy with my purchase. She was responsive and helpful. Coldwell Bsnker very reputable brokers.
Mike S.
Review for Member: Francesco Mazzaferro
Zillow
Review Very helpful and excellent follow-through; this was especially appreciated since I was trying to line up a place from 5500 miles away. Got back to me right away, got the documents to me via docusign, stayed on top of all the details.
Zuser20160101105854031
Review for Member: Francesco Mazzaferro
Zillow
Review She made condo buying process very simple. Her knowledge and thorough analysis of property before even showing to customer is remarkable. Even the unasked/missed questions, she made sure , customer should know. She helped in whole process from buying to closing. I will highly recommend her. Looking forward to do more business with her.
Muxinyu
Review for Member: Francesco Mazzaferro
Zillow
Review She was very helpful in my house hunt. Also she was very responsive to my questions. Moreover, she is very knowledgeable about the area and has been very honest about it. I would strongly recommend her for your home purchase.
Venkat Y.
Review for Member: Francesco Mazzaferro
Zillow
Review She was doing well dealing with all issues, but for me I had to agree on full price to get the offer. She was friendly and always reachable to have my questions clarified. She helped me to chase to get my house closure fast!! Great work..
Zuser20160217063643859
Review for Member: Francesco Mazzaferro
Zillow
Review Francesco is extremely knowledgeable of the Hoboken Market. I've worked with him many times and he's always guided me to the right property and assisting me with negotiating the perfect deal. I am very grateful to Francesco for his professionalism and dedication as an agent and friend.
Melissa M.
Review for Member: Francesco Mazzaferro
Zillow
Review Francesco represented me in both the sale of my house and the purchase of another. In both cases, he did an excellent job. This proved especially so in the purchase process that required really good negotiation skills to conclude the transaction. Francesco and his Team was a pleasure to work with as well.
Mlamaes
Review for Member: Francesco Mazzaferro
Zillow
Review Francesco was a fantastic real estate agent and I would definitely recommend him. Francesco had it especially difficult with the sale of our home because we live out of state and couldn't be there for any of the home sale. He kept us informed and up to date with every step of the process. Francesco was always professional and cordial even when I needed to talk to him on the weekend or after hours. This process could not have been any easier and we appreciate all that Francesco did for our family. I will definitely send anyone I know his way when it comes to buy or selling a home.
Ekta L.
Review for Member: Francesco Mazzaferro
Zillow
Review Francesco is very knowledgeable.He"s been in the area for so long and his experience definitely helps. He has solution to every problem. Most of the times he finds middle ground to help both the selling and buying party. Would highly recommend him!!
User001062
Review for Member: Francesco Mazzaferro
Zillow
Review Francesco has a vision when he is your agent. His suggested listing price was spot on which resulted in 3 bids above ask (not too many). He is a full service provider that will help declutter, reorganize and refurnish your home so you will get the best price in the shortest amount of time. He is pleasant to work with and a friendly guy. I highly recommend him as a seller's agent. Hoboken home owner in 2015
Ms T.
Review for Member: Francesco Mazzaferro
Zillow
Review Great service! Grateful for the expertise and helping us buy our first home! We were originally searching for a home in Hoboken but was pleasantly surprised with a listing in Weehawken. Francesco and Robert were great in helping us. We are very satisfied with the service and would highly reccommend to all of our family and friends.
Sarah H.
Review for Member: Francesco Mazzaferro
Zillow
Review Extremely knowledgeable, professional and honest describes Francesco Mazzaferro perfectly. He made the entire process of buying a house seamless and was with us every step of the way. Five stars for sure but he deserves the entire constellation!
Visagedeals
Review for Member: Francesco Mazzaferro
Zillow
Review Outstanding service and professionalism. Francesco and his Team are very quick and efficient at what they do. I loved working with them. From the first meeting we had to the final call to negotiate a price with the buyer Francesco was amazing. Thank you so much.
Mark D.
Review for Member: Francesco Mazzaferro
Zillow
Review When I relocated to the Jersey City waterfront Francesco made my search easy and even entertaining . He was the ultimate welcome wagon professional courteous knowledgeable and a pleasure to work with.
Dasilvaartists
Review for Member: Francesco Mazzaferro
Zillow
Review I would highly recommend Francesco. He has sold 3 properties for me, and rented out my property multiple times. His professionalism is impeccable, and his knowledge of the market along with a great team makes hiring him a no brainer every time. I wouldn't go to anyone else.
User7224185
Review for Member: Francesco Mazzaferro
Zillow
Review We highly recommend Francesco...he was extremely knowledgeable and was there with us every step of the way, even while on vacation overseas! He was more than just a real estate "agent;" and worked very closely with all the parties involved to achieve a successful outcome.
Heytyson
Review for Member: Francesco Mazzaferro
Zillow
Review In this real estate business it is rare to find a reliable, trustworthy and knowledgeably competent realtor that you feel confident will be your realtor for LIFE. Francesco went above and beyond to be completely accessible and informative during my first condo purchase. You will never feel pressured or rushed in any way, he really enjoys helping people find the perfect home for them. I would recommend him to anyone that wants to gain a realtor dedicated to detail and customer loyalty. Thanks again, Francesco. Heres to the next property.
Johannahkraft
Review for Member: Francesco Mazzaferro
Zillow
Review Working with Francesco was an amazing experience. He is so knowledgable about the area that he seamlessly guided us through the process of looking at potential properties. He never took us to anything outside of our budget and found us a home within 2 days of looking. I know that I would not have been able to purchase my home had I not worked with Francesco - his years of expertise set him apart in a see of realtors. He is straight forward, gives great advice and listens to the clients need. I recommend him to all of my friends who are looking to buy or rent in the area.
Kathyclark68
Review for Member: Francesco Mazzaferro
Zillow
Review I bought my house in NJ with Francesco as my rep, and I sold my NJ house with him 10 years later. It was a tricky sale since it was through a relocation company, and we were living in California. We did not understand the way things work with a relocation company and we were told that we had to use one of their recommended realtors. Our agent was simply horrible. She did not market our house, did not tell us it was not clean (we were in California so how could we know), did not stage it, and according to our property manager she never actually showed it herself. She tried to do illegal things to keep our business when we wanted to terminate her, I contacted Francesco immediately. Francesco explained what was legal (and not) and he contacted our relo company because he is registered to handle relocations. He staged our house (as it should have been) and had multiple offers on it within 2 weeks. (We had 4 months with the other agent and only a few offers, well below our asking price). Francesco made everything easy to deal with from afar, and I could not have been happier. He contacted me on an almost daily basis and was available at all times of day/night to match up with my California times. I love Francesco and could not recommend him more highly.
Srini M.
Review for Member: Francesco Mazzaferro
Zillow
Review I have bought 3 places and sold one through Francesco. I wish I had known him when we bought our first place. Francesco has excellent knowledge of the area. He knows the real estate trends, the places to buy in and the places to avoid. He is not the kind to think of his commission and run. There have been multiple instances when he has advised me against buying a particular property. He could have just sold me the place and collected his check. He always returns my calls, even when he is on vacation! His staff (Patty) is very responsive in making appointments and showings. I am at a stage now where I stop negotiating and ask Francesco for his advice and counsel. I go by what he asks me to go with and I trust him completely with this. When he sold our place, he got us the best possible offer out there and it was very close to asking. Get in touch with Francesco for all your real estate needs and you won't be disappointed.
User7269102
Review for Member: Francesco Mazzaferro
Zillow
Review Francesco helped us find the perfect property for exactly what we had been looking. Francesco made it a great experience for us and we truly appreciate it. He always answered our phone calls and found the answer to all our questions. He basically took care of everything, and held our hand through the whole process. A true professional and all around great guy, we would highly recommend him to all our friends and family.
User9559055
Review for Member: Francesco Mazzaferro
Zillow
Review Francesco was the one and only name recommended to me by my RE attorney. I had explained I was seeking not just experience but good listening skills too (read: can handle high-maintenance client). I could not have been more satisfied with the professionalism and consideration generously provided by Francesco and his amazing assistant, Patty. They made any challenges smooth out right before my eyes. I contacted them again when I needed tenants for a period of time, and they expeditiously found them for me--and lovely ones too! Francesco and Patty have since made magic happen for my next door neighbor. Thanks again to you both for providing exceptional support and taking all those lumps! C.M.
User266768
Review for Member: Francesco Mazzaferro
Zillow
Review aEURoeThis review is mainly for Francesco Mazzaferro! Hes definitely a 5-star agent! Hes smart, talented and clearly listens to you. First of all, whatever you are looking for he is always being honest with you. I rented an apartment with him and asked him way too many questions at all the times, but he was always being very polite, knowledgable and honest with the answers. He knows what your monetary limits are and hes really encouraging to get the best bargains in town. Because he knows one thing, his profession; I hope I will be buying a house one day, and whatever I can actually save from renting right now will be towards my down payment in the future. He doesnt spend his time or your time with apartments that are definitely not for you. Hes caring, mostly you feel really comfortable like a friend with him, and hes always by the phone and reachable via emails, text messages (even on holidays). Francesco also remembers his clients (and every detail about you) so you really feel special. For me, if I have a problem with my apartment, the first person I call is Francesco. I trusted in him and he found me the best apartment for me, and he made me feel really comfortable along the way. Thank you Francesco, youre really the best!!aEUR? ~D. Johnson~aEURoeLet me sum it up for you in four words: Francesco Mazzaferro is fantastic!
Storeytell69
Review for Member: Francesco Mazzaferro
Zillow
Review My first impression of Mr. Mazzaferro was a excellent one, he was punctual, knowledgeable and extremely pleasant. I had been referred to Francesco by a mutual friend whom had also purchased property via Francesco. I had already been shown property by 6 other agents and was quite disappointed with the results. Francesco showed me not only affordable homes but well kept homes in secure locations. I was then able to finally purchase a home that was price appropriate and very nice. Throughout the years I have referred both family and friends to Francesco and they all will attest to this same sentiment. I look forward to working with Francesco for many years to come.
Ricowallen
Review for Member: Francesco Mazzaferro
Zillow
Review Before I describe Francesco's greatness, let me offer this: I am a difficult person in general and was under a lot of pressure (both personally and professionally) when I made this move from VA to NJ. My budget was unrealistic and my wish list was extensive. I was all over the place in what I said I wanted and often went back and forth within a weekend. This is where Francesco excels. He listened to me and understood what was at the heart of everything that I was spitting out. He helped me pick a realistic budget which would allow him to find the important things on my wish-list AND things that I did not even consider (like parking) that was on his radar. When I thought I found my dream home (an embarrassingly small studio with a decent patio and amazing views of NYC)... He didn't blink an eye and showed me an even more amazing 1BR 1.5 Bath, penthouse condo with an even more amazing patio and as nice views... that came with PARKING for roughly the same price ($5,000 more). He was never dismissive of my likes or dislikes, but instead incorporated them into his knowledge of the market and showed me many more hits than misses. I am on the verge of closing on my penthouse and am slightly embarrassed to tell my friends and family that I have moved on up (but not to the East Side, but it is a deluxe apartment... in the sky)! Last words, Francesco is knowledgeable, personable, professional, and hands-down the BEST realtor I have ever worked with!!!
CassBruce
Review for Member: Francesco Mazzaferro
Zillow
Review Francesco, has a jovial and vibrant personality. He is well informed and knowledgeable in his field of work. He wow me every time. Hes is the absolute best a client can work with. Best of luck to you Francesco!! Cassandra Bruce, CMCA Property Manager
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