Note: Reviews may include other agents on their team
What clients say about this agent....
Lourdie C.
Review for Member: Erin Downs
ZillowVERIFIEDShe is very responsive to the needs of her clients. She is very knowledgeable about the local real estate market and practices. She knows the ins and outs of the process and negotiated the sale of our condo unit very well.
Danylo P.
Review for Member: Erin Downs
ZillowVERIFIED Erin and her team were tremendous while helping us to rent our apartment. Being landlord for the first time landlord was very daunting, but Erin helped to make this process as transparent and smooth as possible. They created a great listing, helped to identify great candidates, always provided prompt and clear communication and guided us through lease signing process. Would highly recommend and work again with Erin!
Sylviamordel
Review for Member: Erin Downs
ZillowVERIFIED Erin has been AMAZING! Deom the beginning till the very end she has been super helpful and knowledgeable. She made the process of selling our condo super smooth and took such great care of us. It has been such great pleasure working with her and I would highly recommend her and the Downs Group to anyone! Thank you Erin! We would have been so lost without you!
Reena S.
Review for Member: Erin Downs
ZillowVERIFIED We are so happy to have chosen the Downs Group Team! Erin and her team were awesome in selling our property in NJ while we are living in Texas. She was excellent at putting us at ease, with questions, concerns, etc. during the sale of our home. They are professional and just make you feel comfortable when going through the whole process from listing to closing. Team did an excellent job in taking care of all the hassle with HOA as well! What else do we need?? Such a great team and we highly recommend them!! Thank you for all your help and we will absolutely work with the team again in the future!
Patrick S.
Review for Member: Erin Downs
ZillowVERIFIED Erin and the team did an outstanding job selling our home in Jersey City. They are super knowledgeable about the area (Bergen Lafayette) and were able to get us an offer above the asking price, prior to an open house. Throughout the entire process Erin and the team were very organized, quick to communicate, and always making sure things were moving along quickly. So happy we used them!
Obianyaoku
Review for Member: Erin Downs
ZillowVERIFIED Outstanding Service and Exceptional Results! I can't say enough great things about Erin and the incredible job she did selling my property! From start to finish, she demonstrated professionalism, market expertise, and outstanding communication. Beyond her expertise, she was always available to answer my questions, kept me updated every step of the way, and made the entire process smooth and stress-free. If you're looking for a dedicated, knowledgeable, and results-driven real estate agent, I highly recommend Erin!
Natlow0811
Review for Member: Erin Downs
ZillowVERIFIED They say when people write a long review its a testament of a positive or negative experience. Well I can tell you its the former. Erin and I connected over a year ago and I was indecisive as to whether or not I wanted to sell and concerns about whether or not she was a good agent who knew what she was doing and would provide the best recommendations based on what I desired. Well after meeting with an agent who gave me a book titled the unsellable property, who quoted what he could put in my pocket without even seeing my property and then after seeing gave me outdated comparables and another who without even listing my property suggested a short sale. I decided to reach back out to Erin It was one of the best decisions that I made. From the very beginning she was transparent and upfront. She asked me what I wanted as the outcome from the sale meaning how much I wanted back after all costs were paid. She then said ok let me do a walkthrough of your property and see if what you are asking for makes sense. She provided honest feedback and guidance and listed my properly at a figure that made sense. Within a few days of listing I received several offers. Erin took the time to review every single offer with me and talked through the pros and cons of every offer. She pointed out that sometimes the highest offer may not be the best that its its a buyer whos gaslighting you. I listened to her recommendations and also went with the real estate attorney she provided. Note she gave me two options and again provided the pros and cons for both. Erin and her team made the process painless - a concern of my husband. She made it efficient and was there with us every step of the way. Another plus she knew the area and some of the sellers. The shenanigans that they could through at you as a seller who may not know all of the pitfalls when selling your home. Note this was not my first rodeo selling or buying a property. I would a 1000% recommend her. Shes top notch at her game.
Sean R.
Review for Member: Erin Downs
ZillowVERIFIED We recently purchased a multi-family house with the Downs Group. Early on, they identified a potential issue with the multi-family status, and we reflected in the purchase agreement that the seller would need to fix it, if applicable. It turned out that the seller had been misrepresenting the status of the house, and our team worked over many months to push the seller towards fixing the property status. After our team devoted a substantial amount of time to helping guide the seller to fix the issue, we successfully closed with the house in the agreed condition. We had a great experience working with the Downs group through a complicated closing.
AmandaNoleau
Review for Member: Erin Downs
ZillowVERIFIED We have worked with Erin and Russ for 4 years now (the purchase of 2 different homes, and will sell 1 home later this year). I don't have enough words to express what a joy it is to work with them. You would think that they were buying or selling their own home when you work with them. Home buying (especially when doing a big renovation) and selling are no easy feat. They are a constant guiding light during the process and we couldn't be more grateful to know them. You want to be able to trust who you work with and we absolutely do. They've made recommendations for contractors, lenders, inspectors, surveyors, etc. We cannot recommend them enough.
Mcsullivan 5.
Review for Member: Erin Downs
ZillowVERIFIED Erin and team were professional, responsive, knowledgeable and overall a pleasure to work with. They kept the process moving from start to finish. Erin has a keen sense of the marketplace and as importantly of the local area (Jersey City).
Taylor07304
Review for Member: Erin Downs
ZillowVERIFIED Erin did an outstanding job with sale of my commercial condo. Her pre-marketing and presentation of the unit were excellent. She kept the process moving with clear, consistent communication and great advice when any questions came up. I will absolutely work with Erin again for my next sale or purchase.
LeonardLane
Review for Member: Erin Downs
ZillowVERIFIED Erin was amazing! She came to look at our house right away and worked with us to get a rental listing up as soon as it was done being painted. She knows the area well and found us great tenants who offered more than the rent we were asking within 48 hours of listing the property. I highly recommend Erin for all your real estate needs in Jersey City!
Delcop2388
Review for Member: Erin Downs
ZillowVERIFIED Erin and her team were outstanding. I was very impressed with their level of commitment and professionalism. I highly recommend them for being very knowledgeable, professionals, and most importantly for making the process easier and less stressful for me as the seller of this property. It was extremely helpful to have a whole team there to support me and assist me throughout this process. Than you ERIN and your team for making the process of selling a property and easy experience.
Alyssa M.
Review for Member: Erin Downs
ZillowVERIFIED Russ & the Downs Group have well earned each and every 5-star rating they have. Russ was recommended to us by a family friend and we could not be happier that we used him as a realtor or more grateful for everything Russ & the Downs Group have done for us. As new homeowners who were incredibly green on the entire home buying process - and who had extremely little knowledge of the areas we were looking at, having Russ as our realtor was the best decision we made. Russ is incredibly knowledgeable in the area and was able to answer all of our questions, big or small, easily and without any judgement. They even made the bidding, contract, and closing processes (things that we expected to be very stressful and confusing) so smooth and easy to understand. We could not be happier with our home and neighborhood and are so glad we had Russ by our side through the process!
Dan G.
Review for Member: Erin Downs
ZillowVERIFIED Erin has been our trusted real estate agent for the past seven years. She is extremely friendly, intelligent, savvy, and super knowledgeable about the NJ real estate market. Erin has taken care of everything for us from staging, photographing, and listing our apartment, to screening applicants and securing final rental contracts. She is hard-working, focused, and ensures everything is done correctly. If you are looking for a real estate agent to either buy or rent, you will be well served working with Erin.
M A.
Review for Member: Erin Downs
ZillowVERIFIED Erin and her team were amazing to work with in the sale of our first home. We had some trepidations selling it from out-of-state but Erin helped make the process as seamless as possible. She was always available to discuss next steps and truly shined when it came to dealing with our tenant, showing the property and pricing our house in the market. I highly recommend her and her team!
Gershom L.
Review for Member: Erin Downs
ZillowVERIFIED I recently had the pleasure of working with Erin, and I am happy to share my positive experience. As a Property owner, finding reliable and responsible tenants can be a daunting task, but Erin made the entire process smooth and efficient. I am extremely grateful for their exceptional service and professionalism. Regina who works for Erin is also amazing returning calls and has excellent communication whether through email or text. Working with both of them has been a blessing. Erin took the time to understand my requirements and preference for potential tenants. Her deep understanding of the local real estate market and extensive network of contacts helped attract high-quality candidates to my property. Not once, but twice!! Throughout the tenant finding process, Eric demonstrated superb communication skills. They promptly responded to my inquiries, kept me informed and about the progress, and provided regular updates on potential tenants. What impressed me most about Erin, was her commitment to finding tenants who were an ideal for my property. They screened applicants, conducting thorough background checks and verified references. Throughout the process ensured that the tenants ultimately selected were reliable, financially stable, and would treat my property with respect. My first tenants are still with me, and just renewed their lease. They are like family to me and has never being late. It has been a pleasure to have them living above me. My new tenant just moved in earlier this month, and such a nice person. Erin handled all the paperwork and legal aspects of the tenancy efficiently. I found exceptional tenants for my property in great time in both cases. I have worked with her in the past, and she always exceeded my expectations. I recommend Erin to anyone seeking a real estate agent and will reach out to her team for any future real estate needs I may have. Thank you for your outstanding work and for making this tenant -finding process a breeze. Gershom Lewis
CassadyYoung1
Review for Member: Erin Downs
ZillowVERIFIED When Erin first contacted me she was extremely unprofessional. She never even met me and was very rude over the phone over 1 question I asked about time and showing of the property she's trying to sell me! If you see a listing with her name under it just scroll past seriously.
9vkwjp484g
Review for Member: Erin Downs
ZillowVERIFIED Working with the Downs Group during our first purchase was a great decision. From the start we received great responsiveness, answers to all our questions, patience as the process intimidated us and a personal and understanding approach. They know the area, know the process, and had great recommendations. HIGHLY HIGHLY recommend.
Tjpolito15
Review for Member: Erin Downs
ZillowVERIFIED Erin and her team did a great job assisting me with the sale of my home in Union City. Erin has great knowledge of the real estate market in Hudson County and beyond and was able to negotiate a great price on the sale. I would also like to highlight that her assistant, Regina, is a star. She stayed on top of all parties throughout the transaction process and made sure all deadlines were met in a timely fashion with no delays. Highly recommend Erin and her team to those looking for assistance with their real estate needs.
User3622195
Review for Member: Erin Downs
ZillowVERIFIED Erin did an excellent job helping us sell our home. She made the whole process easy to understand with her expertise and we always felt very supported because she is super responsive and has a fantastic team. With her guidance, we sold our home quickly and over asking price. Would definitely recommend Erin and her team, and will work with her again in the future!
Barrios R.
Review for Member: Erin Downs
ZillowVERIFIED We can't speak highly enough of Erin and her Team as our real estate agent. Their professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. We just sold our home and They made what could have been a stressful and difficult process as seamless as could be. They are really listened, cares passionately about their job and their calming manner worked wonders for us.
Cristina M.
Review for Member: Erin Downs
ZillowVERIFIED I have never seen any realtor be so passionate and knowledgeable as Erin. The execution, strategy, planning and constant communication skills applied made this transaction easy. You want your house to be sold at the right price and with high quality advertising. Look no more. You found her.
Mwitt1121
Review for Member: Erin Downs
ZillowVERIFIED We sold two properties in under a year with Erin and her team. Everything was streamlined, efficient, and well managed. She keeps her clients best interest in mind at all times and makes sure the deal gets done (down to the last document and/or penny). If you are looking for a real estate agent in the Hudson County area you need to work with her team right now!
Tiffany
Review for Member: Erin Downs
ZillowVERIFIED Erin and her team were awesome! -Were on top of everything and always informed me of what was going on every step of the way. -Answered any questions or concerns I had -Always returned emails quickly and thoroughly -Helped me facilitate the whole process while I was 3000 miles across the country. If you're looking for a great realtor, I would definitely recommend Erin Downs!
Zuser20140807200631480
Review for Member: Erin Downs
ZillowVERIFIED Erin was incredibly easy to work with. I was quite nervous selling my first home but Erin walked me through the process step-by-step, made sure I knew what to expect, and offered expert advice along the way. Her and her team are extremely professional, organized, responsive. I highly recommend working with Erin for any real estate needs!
Regina N.
Review for Member: Erin Downs
ZillowVERIFIED Amazing Amazing AMAZING realtor and team! Russ has a wealth of knowledge and prioritizes building genuine and lasting relationships with his clients vs operating on a transactional basis. This enables him to identify knowledge gaps and educate his clients so they make informed decisions and navigate the buying process with ease. He has a deep network of professionals for any and every need and is well regarded and respected in this industry. His level of customer service is unmatched which has been instrumental to my decision to move out of NY! He is my number one referral for everything NJ! You are good hands! Trust!
Kathryn M.
Review for Member: Erin Downs
ZillowVERIFIED Our experience selling our property with Erin was absolutely STELLAR. I don't know how many times my husband and I said "I wish we had known Erin when we bought the house!" she answered emails and phone calls promptly, was always communicating with us and was transparent about her concerns. She was able to help us close quickly and efficiently despite unforeseen obstacles with the buyers and our former tenants. She's knowledgeable about the area. She helped us connect to reputable inspectors, architects, lawyers and she's an incredible negotiator. I highly recommend working with Erin. You'll be so glad she's in your corner. I know we were! Thank you Erin for all your hard work and dedication!
Etnyre O.
Review for Member: Erin Downs
ZillowVERIFIED Erin and the Downs group are the smartest team of real estate and relationship professionals in the tri-state area. They not only help me sell my condo in an expedient time but in short order helped me find and close on a multi-family in a prime location in Jersey City. Erin and the Downs Group provide enterprise level service and attention to detail that is unmatched. I would recommend them to any and everyone looking to sell and buy real estate.
Jon H.
Review for Member: Erin Downs
ZillowVERIFIED Erin and Russ are AMAZING!!! They helped us navigate a particularly complex transaction and managed to make the experience enjoyable! They are knowledgeable, super communicative, and a true joy to work with. They are our go-to for all things real estate from now on. We cannot recommend them highly enough!!!
Reginia J.
Review for Member: Erin Downs
ZillowVERIFIED Choosing the Downs Group to represent me in the sale of my home was one of the best decisions I've ever made! This organization runs like a well-oiled machine. Erin and her team are knowledgeable, efficient, and proactive. I must first commend the Downs Group on their superb communication system. The transactional manager, Regina, kept me abreast of the progression of my sale via email with periodic updates. I was also provided with charts and graphs that showed the number of people who viewed my property. She also relayed feedback from those who viewed my house and copied me on all email correspondence. This was amazing! I didn't have to call to learn what was going on; I knew what they knew when they knew it. Erin Downs is the epitome of professionalism. She was accessible via cell every step of the way, even while on vacation! She showed me that she was ready, willing, and able to go the extra mile for me. One of the most impressive things I experience was the tenacity and passion from which Erin approached her role. She didn't just find me a buyer and then step aside. She communicated with all parties to ensure that things progressed. I am more than happy with the job the Downs Group did on my behalf; I highly endorse them! I recommended them to my sister, who is currently using them for her home purchase. I'm sure they will take excellent care of her!
Mmontenes
Review for Member: Erin Downs
ZillowVERIFIED Erin did a PHENOMENAL job helping me sell a condo in Jersey City. Her insight into my property's strengths demonstrated a keen understanding of both local and national real estate market conditions. She offered helpful advice for preparing my property to be listed and knew the right professionals to call to help me get it ready. She was completely on top of the entire process from contract review to inspection to the final walkthrough, keeping everyone else moving so that I never had to worry. She was easy to reach whenever I had a question. Best of all, the sale happened fast and above the list price! I heartily recommend her to anyone looking to buy or sell!
Nichole S.
Review for Member: Erin Downs
ZillowVERIFIED Erin sold our 1 bedroom/1 bath condo during the middle of a global health pandemic while people were flocking away from the city and looking for more space. She exceeded our expectations. If you're looking for someone who is organized, attentive, extremely responsive and very knowledgeable of market- Erin is your realtor.
Tesia D.
Review for Member: Erin Downs
ZillowVERIFIED Knows the market, brings solid comps, and gets you to the closing table! Moved in just before the pandemic and decided to sell a little over a year later in jersey city heights. Short time on market and got the price we wanted. I couldn't be happier thank you Erin!
Rhonda B.
Review for Member: Erin Downs
ZillowVERIFIED We met Erin and Russ at one of their open houses nearly two years ago. When it was time to sell my home, facing an almost impossible timeline, we remembered the team that made such an immediate impression: Erin and Russell Downs. From the first minute, Erin let us know she would not only have our back but could get this transaction done. And done she did...a mere 12 days on the market to sell my home of 18 years. Erin and the Downs team guided each step of the way, helping to alleviate a beyond stressful situation. Our hands were held even though we didn't realize it. From the first conversation to pricing, to market prep, to showings, to inspection, and finally to closing at a sale price that exceeded expectations...Erin and the Downs team steered the way. The Downs team has become our Forever Realtor.
Dsmith12188
Review for Member: Erin Downs
ZillowVERIFIED Russ was amazing. Getting through our sale took much longer than expected due to issues on sellers end and Russ was always proactively giving us updates or making himself available when we had concerns. We finally closed on the home, but without Russ, I don't know we would have made it through. He kept us calm when we couldn't see the light at the end of the tunnel. Russ went above and beyond when it came to making sure that all parties were more communicative in the process, as early on we were not receiving clear communication from seller or attorneys, and Russ took the lead in making sure that was addressed. Thank you Russ!
Gtorres5289
Review for Member: Erin Downs
ZillowVERIFIED We were very lucky to have met Erin and trusting her in helping us sell our house. We had put our house for sale a few times with other agents and it didn't work out. Erin told us what to do if we wanted to sell our house. She literally walked us through the entire house and told us what needed to be change. She guided us through every step of the way. This was the first time selling a house for us so this was something new to us. Our house was put up on the market on a Friday and we accepted an offer by Monday. I was amazed at how fast Erin and her team managed to sell our house, something in which we saw impossible since we had tried about three other agents. Erin and her team are very professional at what they do and they all have the knowledge to what they are doing. I recommend anyone whom is buying or selling a house to work with Erin. She is such an amazing person and understanding. I truly loved working with her.
Feelngood
Review for Member: Erin Downs
ZillowVERIFIED Erin & All at Downs Group are true professionals while also being kind and thoughtful to their clients. Erin was great at walking us through the process of preparing, listing, organizing viewings and open houses. the preparation prior to listing was thoughtful and the research provided by Erin was excellent. The videography, photography and detail on the listings and focused media placement was really good and helped drive out listing to the correct market. Erin worked with other agents to deliver truly interested buyers and we went under contract in a matter of days and closed within 60 days. I believe that Erin's attention and organization was helpful in making the sale a relatively stress free process for us. All in all a wonderful experience.
Thesamprince
Review for Member: Erin Downs
ZillowVERIFIED Erin Downs was referred to us by a realtor friend who works in another part of New Jersey. From our initial meeting, we felt like we were in good hands. There's a lot of moving parts in real estate in New Jersey, and although we weren't always aware of it, Erin was working her magic behind the scenes.
Joyce X.
Review for Member: Erin Downs
ZillowVERIFIED Erin Down and her assistant are more than an excellent realtor team. They are my life-savers (to a certain degree). We signed up with Erin after 6 failed deals. The property was listed by Erin in early October, then substantially closed in early December above the asking price. I only regret that I didn't start working with Erin earlier. She does her research and is straight-forward to work with. I'm impressed by her knowledge of the local market, and her dedication to bring a deal to close. If you are looking for a realtor who can get the deal done, I won't hesitate to recommend Erin.
Zuser20170725155723894
Review for Member: Erin Downs
ZillowVERIFIED I recently had the pleasure of working with Erin Downs when selling my property. From start to finish, Erin was extremely responsive, very informative, honest, and a constant professional. Even during this COVID time, Erin quickly handled any issues that may have come up. I highly recommend Erin Downs to anyone looking to sell/purchase a property.
Alicia F.
Review for Member: Erin Downs
ZillowVERIFIED Erin is a true professional. She was very knowledgeable and helpful in the buying and selling process. She both helped me buy my house and then sell it later on. We wouldn't have used anyone else. To top it all off she is an amazing person, running a dog rescue on the side. She really fit with our families values and that was above and beyond what we ever expected.
Steven B.
Review for Member: Erin Downs
ZillowVERIFIED Erin did exactly what she promised. Answered her phone when I called. Answered every email. She walked me through the process and there were no surprises. Best yet she sold the house above asking.
Netonia M.
Review for Member: Erin Downs
ZillowVERIFIED Erin is an amazing realtor. She has an extensive network which she leverages to make sure you get top dollar for your home! She sold my home for 25% higher than I thought it would sell for! Flawless transaction. Highly recommend.
Stephlavigne
Review for Member: Erin Downs
ZillowVERIFIED Hiring Erin Downs was the absolute best choice I could have made for my condo sale. I cannot recommend her and her team enough. She is communicative, professional, friendly, and on top of her game. Even with a somewhat difficult buyer who made us jump through more than one unnecessary hoop, Erin made the sale happen painlessly. She put together a fantastic team, worked with the Buyer's side, and got a price that we were very happy to walk away with. I have no doubt that my condo would still be on the market had I not chosen to go with the Downs Group. Thank you, Erin and the entire Downs Group team! You are the best of the best.
BRIAN S.
Review for Member: Erin Downs
ZillowVERIFIED I've recently had the opportunity to work with Erin Downs and the Downs Group on the sale of my condominium home in New Jersey. From start to finish, Erin's representation was pitch perfect as she demonstrated a depth of knowledge of the real estate market, current trends, pricing strategies and potential buyers. Being a first-time seller, it was important that I had someone by my side who was not only knowledgeable, but also patient enough to answer my many questions in a thorough and thoughtful manner. Erin and her team went above and beyond to make certain that my property was priced, staged and photographed to sell. When all was said and done, I came away from this transaction a happy customer - with a price I was pleased with, and an experience of always accessible, excellent customer service. I would not hesitate to work with the Downs Group again in the future and I highly recommend their services!
Wujieru0826
Review for Member: Erin Downs
ZillowVERIFIED Russ is very passionate and charismatic and gets things done. His love for the Jersey City and the neighbourhood here is infectious. You can count on his advice on the location, value of the property and pricing negotiation. He also has a strong network of lawyers, lenders, contractors that he can put together to work for you. He is definitely the go-to guy if you're searching for property in Jersey City.
Brian W.
Review for Member: Erin Downs
ZillowVERIFIED Best realtor I have ever had. Erin got the job done and was very honest and upfront threw the entire process. The constant flow of people interested in buying the property was amazing.
Erica T.
Review for Member: Erin Downs
ZillowVERIFIED We worked with Russ for our recent home search and couldn't be happier with the outcome. We met Russ after speaking with him about a property listed by the Downs Group. It was clear he was very knowledgeable about all things Jersey City so we chose to work with him exclusively for the rest of our search. Throughout our search we kept coming back to one property. Russ was great about keeping us updated so we were able to make a timely decision. After our offer was accepted, the team at Downs Group was great handling the rest of the process (contracts, inspections, appraisals, etc.). We had a few tricky moments with the bank and title company in the lead up to closing and the Downs Group stepped in to get us to the closing table on time. (This was crucial since we had a deadline to be out of our previous rental!) Russ is especially great if you aren't as familiar with the area since they have so much experience and can help weigh the pros and cons of different locations. We would recommend the Downs Group for anyone looking for an experienced team to get them through the sometimes stressful home buying process!
Kingshaz1995
Review for Member: Erin Downs
ZillowVERIFIED Erin is very results oriented and driven. Beginning with our very first meeting she communicated exactly what to expect during the marketing and selling of our home. Her knowledge of the local markets was invaluable and went the extra mile since we were out of state sellers. Thanks you Erin and the entire Downs team.
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