Note: Reviews may include other agents on their team
What clients say about this agent....
Jennie M.
Review for Member: Emily Ching
ZillowVERIFIEDEmily was the perfect fit for our real estate sale. She went above and beyond in all possible ways. We were selling our childhood home as beneficiaries and there were lots of emotional issues involved as well as the usual property prep and paperwork components. She literally handled everything- making it as smooth and pain free as possible. I cannot recommend her high enough. She is incredibly knowledgeable and efficient.
Jon W.
Review for Member: Emily Ching
ZillowVERIFIED We had a great experience working with Emily as our buyers agent. She was incredibly patient with us throughout the entire process and never made us feel pressured or rushed. She was always responsive, helpful, and really looked out for our best interests. Buying a home can be stressful, but Emily made the process much easier and was there for us through showings, negotiations, inspections, and closing. We really appreciated how loyal and dependable she was from start to finish. We closed on our new home in July and couldnt be happier. Wed definitely recommend Emily to anyone looking for a great buyers agent!
Xu L.
Review for Member: Emily Ching
ZillowVERIFIED We had a wonderful experience working with Emily to sell our home. She was professional and responsible. Since we live out of state, she took care of so many details for us,from preparing the house and coordinating affordable repairs to arranging beautiful professional staging. She was always responsive, reliable, and on top of everything. Her efforts paid off, and we received a great offer after the very first open house. We truly appreciated her dedication and would highly recommend her!
Melody146
Review for Member: Emily Ching
ZillowVERIFIED Emily was amazing to work with throughout our home buying process. She was extremely knowledgeable about all of the areas we were considering and always made us feel like she genuinely had our best interests at heart. Beyond just knowing the neighborhoods well, she also brought so much insight into the houses themselves. During the open houses, Emily took the time to walk through the property with us and point out things we would have never noticed on our own. She was honest and transparent about the condition of the homes, potential issues, renovation considerations, and possible future costs, which helped us understand the full picture before making any decisions. What stood out most was how much she truly cared about helping us find the right home, not just any home. Thanks to her guidance, expertise, and honesty, we were able to buy our ideal house. I would absolutely recommend Emily to anyone looking for a real estate agent they can trust.
Greg L.
Review for Member: Emily Ching
ZillowVERIFIED Emily is a great realtor, she is an expert in housing market. When we initially talked to her about selling our property, Emily setup a meeting with us, analyzing the market and explaining the market information. With her abundant experience and knowledge, Emily helped create a strategy to list our property, show the property, attract buyers, accept offers, counter offers, etc. During the whole process, Emily updated the information to us timely and exchanged the opinions with us frequently.As a result, out properly was sold much more smoothly and at a price better than what expected.
Dcluo
Review for Member: Emily Ching
ZillowVERIFIED Emily is a great realtor, she is an expert in housing market. When we initially talked to her about selling our property, Emily setup a meeting with us, analyzing the market and explaining the market information. With her abundant experience and knowledge, Emily helped create a strategy to list our property, show the property, attract buyers, accept offers, counter offers, etc. During the whole process, Emily updated the information to us timely and exchanged the opinions with us frequently.As a result, out properly was sold much more smoothly and at a price better than what expected.
Douglas Y.
Review for Member: Emily Ching
ZillowVERIFIED I've been working with Emily for over the last year on buying my first property. From the first moment we met, I could immediately tell that Emily had a wealth of knowledge and would be the best agent to be working with. Emily always has my best interest in mind, and would make sure to ask me the right questions to ensure that we were purchasing the right home. I loved that Emily was SO knowledgeable about the Cerritos area, and whenever we went to open houses together, I knew that Emily would be able to point out things that my untrained eye would miss. She has the eye to see past the facade of a nicely staged open house, and the experience to re-imagine what a space could look like in the future. When it came time to put in an offer on a house that we loved (and had the Emily stamp of approval), she went to BAT for us during the offer negotiation stage. It was an extremely competitive process and I truly do not believe that we would've been able to purchase our dream home without the help of Emily. With Emily, you'll have a friend, advisor, and realtor for life. I look forward to referring Emily to all of my friends, and really to anybody who is looking to purchase a home.
User1578492
Review for Member: Emily Ching
ZillowVERIFIED Emily was very prompt and attentive right out of the gate when listing, staging and selling our house. Her knowledge and expertise produced quick and very satisfactory results for us. Great job!!
Henry T.
Review for Member: Emily Ching
ZillowVERIFIED I had an outstanding experience working with Emily and Hank on the sale of my property in Cerritos. They are incredibly diligent, thoughtful, knowledgeable, and responsiveaEUR"truly professionals who go above and beyond. Since I was away during part of the selling process, they took care of so many details for me, including handling the trash cans, cleaning leaves on the driveway and curbside, and even managing my mail. Their level of care and initiative made the entire experience smooth and stress-free. Emily and Hank also worked closely and effectively with the buyers agent to ensure my best interests were always protected. Their strong communication skills and negotiation expertise really stood out. I highly recommend Emily and Hank to anyone looking for reliable, skilled, and genuinely caring real estate agents. They are absolutely fantastic!
Ajay G.
Review for Member: Emily Ching
ZillowVERIFIED Emily is very knowledgeable, reliable and remained involved in the transaction even after it closed. She provided very valuable advice and was very prompt in responding to all our queries. She also helped in coordinating with the Tenant and ensuring least inconvenience while showing the Tenant Occupied property . The escrow agent she selected was also very professional and overall made the process of selling our home stress free.
Jeff
Review for Member: Emily Ching
ZillowVERIFIED Thank you sooooo much Emily. I am so grateful and thankful to have had you in my corner. You really looked out for me like I was part of your family. From day 1 you were super honest and transparent about everything. And at the end all the numbers were exactly as you said in the beginning. I could not have asked for a better experience. When I got super excited or super stressed out you always had the right things to say. Bless you and Hank for all the hard work that you did for me. I will never forget it. I highly recommend the brother and sister team of Hank and Emily (Cerritos Investments), they are the dynamic duo when it comes to anything real estate. Truly blessed to have found them. Thanks again for everything :)
Robert A.
Review for Member: Emily Ching
ZillowVERIFIED We are so grateful to Emily as she helped us purchase our first home. Emily was patient, knowledgeable, and incredibly helpful throughout our entire home buying process. Her experience and expertise in the field was shown throughout the whole process: from viewing multiple homes and pointing out areas we would have overlooked, to the negotiation process, and lastly the escrow period to close on time. Emilys strong communications skills and thoroughness made this stressful process as simple as possible. Emily genuinely wants to help find a home thats right for you and provide guidance if thats what youre looking for. We highly recommend Emily to anyone who is looking in the market.
Culnairb
Review for Member: Emily Ching
ZillowVERIFIED Emily is a professional of the highest standard in her line of work. Our first meeting with Emily, she spent 4 hours on an educational session to teach us the home buying process, home financing, strategies, and expectations. Our main criteria when choosing the right real estate agent to represent us was to ensure our real estate agent isn't trying to "sell" us a dream, but to evaluate a property with objectivity. Emily will walk you through the property and explain in detail what she is seeing regarding the properties conditions, potential, and restoration costs. This provides a realistic depiction of the property so you can make the best informed decision for yourself. We are extremely happy that we were able to work with Emily and she will always be highly recommended.
Jennifer
Review for Member: Emily Ching
ZillowVERIFIED Emily did an outstanding job assisting us with the purchase of our house. Her expertise in the ABC school district area was like thumps up, like 100 times if we could do it. She is the best agent. Emily was very involved in all aspects of the buying process including the closing. She has saved us a lot time for us. Highly recommended ^o^
Jennifer06041
Review for Member: Emily Ching
ZillowVERIFIED Emily is a broker who meticulously examines various aspects to help purchase a home, paying attention to every detail. We assisted Emily in buying her own home and highly recommend her services to those seeking to find a house.
Zuser20230116115139618
Review for Member: Emily Ching
ZillowVERIFIED I highly recommend Emily for anyone looking to buy or sell a home in the area. She was instrumental in helping us find and purchase our single-family home. Emily has an exceptional understanding of the local real estate market and provided invaluable insight into market valuations and negotiations. She is incredibly knowledgeable and was able to answer all of our questions and concerns. We were impressed with her level of professionalism and dedication throughout the entire process. Without a doubt, Emily did a fantastic job, and we cannot thank her enough.
Dannywong87
Review for Member: Emily Ching
ZillowVERIFIED Emily Ching has helped us many times over the years. She makes the purchase process very simple and walks you through everything step by step. Compared to other real estate agents, I really value the tiny details Emily is able to point out through the walkthroughs, and shes also very knowledgeable about the neighborhoods and school district, and has a good sense of what the value of the house should be. She is very sincere and straightforward. Shes always been a good resource for questions about anything home related, and very quick to respond to any questions we have. A valued real estate agent, and also a good friend to us now.
Henry L.
Review for Member: Emily Ching
ZillowVERIFIED Emily is the best! She was thorough, knowledgeable, and professional to work with in every aspect of the purchase of our first home. Her knowledge of the Cerritos area is unmatched and her familiarity with local market trends was an invaluable resource in giving us an edge against other competing offers. If you?re a first time home buyer, I cant recommend her enough. She will educate and walk you through the entire process and keep your best interests as a top priority. With how competitive home buying is in today?s market, her dedication and expertise will help you WIN!
User6520555
Review for Member: Emily Ching
ZillowVERIFIED Five stars all the way. Emily and Hank were very professional from beginning to finish. With their guidance, we were able to sell our house in West Covina AND to buy the house in Cerritos in the same month. Both transactions were flawless! Even though I want to keep this feedback short, I need to tell you that I really like the way Emily mapped out what and when things would happen. And, she spelled out in writing how much the expenses for closing costs for me as the seller and expenses for me as the buyer would be in advance. No unexpected surprises. In short, my wife and I were bless to have Emily and Hank working for us in selling and buying our homes. Their knowledge and experience, sense of urgency, and attention in details were exceeding our expectation. I would highly recommend Emily and Hank to anyone with buying and selling need.
Brianchang10
Review for Member: Emily Ching
ZillowVERIFIED Emily helped me purchase my first home, a process that she made as hassle free and straightforward as it can be. She and her team were with me every step of the way; from house touring to offering bidding strategies to escrow Emily was there to offer the advice and explanations that I needed to navigate the current highly competitive market.I cannot stress enough how much care and attention Emily places in each of her clients. She personally went with me on multiple open houses, taking care to point out important details about each house that my novice eye would have undoubtedly missed. She was very honest about any issues with each house I viewed and definitely saved me from a few houses that had issues that I had not noticed. During the escrow process, she took the time to personally go over every single document to make sure that I fully understood them and would answer questions or issues I had right away. If you are looking for a Real Estate agent who is professional, hands on, experienced, and you can trust to always have your best interests at heart, I cannot recommend Emily and her team highly enough.
Rchow888
Review for Member: Emily Ching
ZillowVERIFIED Emily successfully negotiated a very complex simultaneous property purchase and sale for us. Having worked with dozens of real estate agents before, I can say without reservation that Emily Ching is the most professional, knowledgeable, passionate and caring agent that I have ever encountered. In short, Emily is the best, by far.
Directfactory7
Review for Member: Emily Ching
ZillowVERIFIED We are very satisfied with the fast and professionalism shown from beginning to the end of the deal. The guidance in every step and the response to any concerns have been alway prompt. Truly knowledgable about the market. Will do business again in the future for sure !
R F.
Review for Member: Emily Ching
ZillowVERIFIED What a masterful understanding of the real estate process Emily has. She advised us on all the facets of not only the sale but the preparation of the house to maximize its potential. She knows the in and outs and what's necessary and what's not. She has connections for necessary repairs which put us quite at ease. We were able to complete the sale fully remotely since we live about 1 1/2 hours away. We can fully recommend Emily and her team to sell your home in an efficient and confident manner.
Emily0923
Review for Member: Emily Ching
ZillowVERIFIED Emily Ching is a pro and there's a reason she's one of the best and well known realtors in Cerritos and surrounding areas. She knows what's going on in the area and gets the inside scoop from her connections. I would totally hire her again and 100% recommend her and Hank's services!We met Emily back in 2018 at an open house she was hosting in Cerritos. Back then, we had just started our search and were just browsing to get an idea. Emily could tell that we were newbies and since the open house had no other people coming in, she took the time to explain to us the process of home buying and we were really impressed with her knowledge and appreciated that she took the time to get us oriented. She told us to keep saving and to contact her in about two years which was pretty spot on for when we were ready but 2020 was crazy and the housing market wasn't getting better. We got serious in early 2021 because the house prices were just getting higher and higher so we reached out to Emily Ching. What we really liked about her was that she gets straight to the point and she tells us her honest opinion on houses and areas. She pointed out things that we hadn't even noticed about some houses and we really valued that. She also responds quickly to emails/texts and was able to arrange viewings quickly. She doesn't sugar coat things and mislead you and push you to make an offer on a house that you don't love like some other agents might do. If you're going to spend so much money on a house, you better make sure you love it. Don't just make an offer because you're desperate and have buyers regret. With the pandemic, Emily is very cautious and ensured our safety. It was a little confusing working with her in the beginning, only because our names are really similar so she called herself Big Emily / Emily Sr. and I was Little Emily / Emily Jr. LOL. I started to really like our weekend open house visits and look forward to them. The housing market really was crazy in 2021, with two of the houses we bid on going 100k over asking price!! In the end we managed to finally find an awesome place in Cerritos with Emily's help. In all, we probably viewed over ten houses and had placed five offers before we got one accepted so don't give up! She helped us build an offer with competitive terms to compete with the crazy market. She has contacts for loan agents, architects, contractors, termite treatments, and more. We used her loan agent and got a nice competitive rate. I can't say enough praises about her, you'll never regret hiring her!
User570
Review for Member: Emily Ching
ZillowVERIFIED Emily helped us find and purchase our first home at a great price. She gave us great tips on how to make this transaction as smooth as possible for us and the seller. She impressed us with her very thorough knowledge of the Cerritos neighborhood and we liked that she shared a lot of information about the neighborhood that was helpful to know. She was upfront and honest about the buying situation we were walking into, so there were no surprises. She spent hours with us over the phone and sent many emails and texts every day to keep us abreast of all the information we needed to know. She was a great coach, is extremely passionate about her work, and we were so thankful for how she worked extremely hard around the clock for us. If you work with Emily, she will take care of you and make sure the arrangements are in your best interest. She is very experienced, is quick to respond and make arrangements for you, and will do all in her power to make you successful.
Rayy6818
Review for Member: Emily Ching
ZillowVERIFIED Having managed my own rental properties for almost forty years, I have no choice but to rely on a real estate professional to lease out my house this time since I am now living in N. Calif. My success in the past mostly depends on the thorough screening and interviewing process. I honestly felt a little uneasy having to dedicate this critical process to someone else.I quickly found out that Hank Ching (Associate of Emily Ching) is very organized. He executed each step in a timely manner, communicated with me throughout the whole process. I can tell that he went through each application before sending it to me, he also drop me a hint here and there to guide my decision.I truly appreciate his service and would highly recommend him to anyone.
DZNR1
Review for Member: Emily Ching
ZillowVERIFIED Emily and her team were very helpful to us in selling our home and purchasing our new home. We are very happy with the service, years of experience, expertise, knowledge, hard work, and helpfulness that Emily and her team provided us.Emily was there for us. She is your advocate who pays close attention to detail, and who is always in your corner. She is available to answer any questions and to help resolve any issues that may occur, and she is easy to get ahold of.A top-notch realtor, Emily is down-to-earth and professional. She and her team have a high degree of integrity. She will guide you step-by-step throughout the process, while explaining things in detail, giving you a sense of trustworthiness, confidence and peace of mind that you are in good hands with her.I would highly recommend Emily and her team for all your real estate needs.
Linda L.
Review for Member: Emily Ching
ZillowVERIFIED Emily helped us buy our home in Cerritos a few years ago. The seller initially wanted a price that was beyond the scope of what we could afford, but Emily was able to negotiate the price down to what we can pay. Fast forward today, we are moving out and needed a reliable tenant to not damage our beautiful home, pay the rent on time, and be overall very reliable. Emily Ching not only yet again negotiated the price down successfully for our next home, but she found us many great potential tenants and helped us narrow down our choices. Overall, Emily Ching helped us buy two houses at great prices, and helped us find a great tenant especially during these unconventional times.
JoyceLiu50
Review for Member: Emily Ching
ZillowVERIFIED Emily Ching is the most thoughtful, responsible, and well-informed real estate professionals anyone can ask for. I had a thrilling journey this summer securing my next home, and without Emily as my real estate agent, this wouldn't had been possible. Emily was always available to answer my questions and she was always professional. She went through everything with us in great detail, making sure that we knew exactly what was going on and understood the process as well. What sets Emily apart from all other agents out there is her strong skills in every aspect of real estate. The passion she has in what she does is undeniable. Buying my next home was such a pleasant experience, and I highly recommend anyone looking to buy/sell any type of property to get in contact with Emily Ching. She is hands-down the best of the best.
User9230417
Review for Member: Emily Ching
ZillowVERIFIED Emily Ching and her teammate, Hank Ching, offered their professional expertise in providing me an end-to-end solutions for my rental property 1031 Exchange process. Although under COVID-19 impact, the transactions had been managed smoothly and completed successfully. Emily demonstrated not only her excellent business negotiation skills, but also looked after the overall benefits for me. Her high ethical practice make her my trustworthy agent in the new neighborhood.
Bellucci G.
Review for Member: Emily Ching
Hi, Good morning! I'd like to discuss with you concerning my Real Estate need and an amazing thing that caught my interest... Kind Regards. Bellucci Giovanni
Named E.
Review for Member: Emily Ching
ZillowVERIFIED Emily was great in helping us look for a home. She was very patient with us as we looked a the house we wanted. She is very responsive and I would always get a response back immediately. She is very knowledgeable of the area and provided many recommendations. We would definitely recommend her to anyone!
Whitetara
Review for Member: Emily Ching
ZillowVERIFIED Living overseas, I owned a rental property in Cerritos for 31 years. With one week preparation (touch up repairs, cleaning and soft staging), Emily got me 3 offers in 3 days!! During the process, Emily answered every question and explained every form and every part of the process clearly and thoroughly. She actually received accolades from all of these parties including the buyers and buyers' agent in conducting timely transaction. The escrow ran rather smoothly and it closed in 30 days. Emily proved herself to be a brilliant, dedicated, focused, knowledgeable and committed professional realtor. Her ability to identify problems and resolve them was outstanding. She mobilize team members (from realtor associates, escrow manager, title officer, repair contractor, handyman, termite guy) to achieve the goal- SOLD my property at top dollar without delay!! I sincerely recommended Emily and her team to my friends and families as they are responsive and very pleasant to work with.
User5549888
Review for Member: Emily Ching
ZillowVERIFIED I would give Emily 6 stars if I can. I am grateful for her knowledge in real estate with a great attitude to clients, no matter how trivial the question is. I got prompt and accurate response all the times. We were well informed every step. She also has a great negotiation skill and tried to fair to all parties. The whole transaction went so smoothly with her professionalism and skill. I would definitely recommend Emily to my friends.
Tkelemen
Review for Member: Emily Ching
ZillowVERIFIED When you expect results call a Pro, Emily Ching. My sister and I both live out of town and we hired Emily to sell our family home of 50 years of life for our father. Working long distance was never a problem; communication is her priority. Quick to action, with years of experience and a wealth of resources. Emily rolled up her sleeves and helped us prepare to list and successfully sell at market price and in escrow within contract. Emily and her team exceeded our expectations. I highly recommend consulting with her before listing your home and investment.
Petersonwd
Review for Member: Emily Ching
ZillowVERIFIED Emily is a fantastic Realtor and goes above and beyond the call of duty! She sold our parents house and was super responsive to our needs. She is fast to reply and kept us informed throughout the process. Emily was very helpful when we needed assistance with landscaping, removal of items and various handyman help. Thank you Emily! You are the best.
Noe R.
Review for Member: Emily Ching
ZillowVERIFIED Emily was referred to us by a friend, a good friend so we knew we were going to be happy with her. However, when we finally met at the first home, our jaws dropped. She had knowledge of almost every nook and cranny of the entire neighborhood. I expected a little bit of history about the home, but she provided information that we would never have looked up even when being as cautious as we are. When we finally found the home we loved, she did just about everything to make sure we got it. He negotiation skills are beyond excellent, they are always on point. She is honest and with it, she'll give you a truthful assessment of the property you're looking for. Her attention to detail is exactly you need especially if you're buying your first home.Thank you so much for all you did for us Emily, you are forever in our hearts.
Noe R.
Review for Member: Emily Ching
ZillowVERIFIED Emily was referred to us by a friend, a good friend so we knew we were going to be happy with her. However, when we finally met at the first home, our jaws dropped. She had knowledge of almost every nook and cranny of the entire neighborhood. I expected a little bit of history about the home, but she provided information that we would never have looked up even when being as cautious as we are. When we finally found the home we loved, she did just about everything to make sure we got it. He negotiation skills are beyond excellent, they are always on point. She is honest and with it, she'll give you a truthful assessment of the property you're looking for. Her attention to detail is exactly you need especially if you're buying your first home.Thank you so much for all you did for us Emily, you are forever in our hearts.
Acheng1
Review for Member: Emily Ching
ZillowVERIFIED I am a first time buyer and Emily did a splendid job reassuring me of all my worries and guiding me through all the steps involved in purchasing a house. She demonstrated her care by quickly relaying messages between myself and the seller party and also responded promptly to any inquires during the buying process. Emily even helped me AFTER the closing of the house by negotiating with one of my contractors when she felt that the quote for the job was too high!Emily's experience and attention to detail makes her great to work with and I cannot recommend her enough!
WinstonKao
Review for Member: Emily Ching
ZillowVERIFIED Emily was a pleasure to work with and made selling my house very easy. She was quick on notifying us of any appointments or plans with potential buyers. She did an amazing job on presenting the house and scheduling showings. She was very knowledgeable about the area and thoroughly explained the process as well as her plans.
Stellatsuihk
Review for Member: Emily Ching
ZillowVERIFIED When we contract her by email, she call back us within 15 minutes. She answered our questions very clearly and patient ,she is very nice, have professional knowledge, serious, punctual, efficient, very reliable, even we didn't have time to visit some house, she still can help us to see and check and video for us, I am very lucky to get her help to brought a house .
Zuser20150827114135618
Review for Member: Emily Ching
ZillowVERIFIED Emily exceeded our expectations as a realtor. She understood our needs perfectly and is very knowledgeable about Cerritos and surrounding cities. She helped us through every step - shortlisting potential homes, making an offer, negotiating the offer, and all the interactions with Escrow. She is extremely professional and timely in her responses to our questions and concerns.
Eric C.
Review for Member: Emily Ching
ZillowVERIFIED Emily Ching was exceptional, professional, and very responsive. She came to us highly recommended and did not disappoint--a great advocate to get you the best home at the best price. She makes a considered effort to carefully understand your specific preferences and sensibilities, and tailors her selected viewings appropriately, thereby saving time in the process.She was always prompt; knew the housing market; matched our budget with the target location; did the detailed pre-showing research; arranged the showings; reviewed the pros/cons with us following each showing; and secured the home that was perfect for us--all within two months. Emily's attention to detail made this a seamless, productive task with no headaches. Lastly, and something that is often an overlooked quality that clients should greatly value, Emily is professional and respectful to, and well-liked by, her professional peers such as other brokers; their cooperation and receptivity is often a key factor in getting timely access. I warmly recommend Emily without qualification.
Eric C.
Review for Member: Emily Ching
ZillowVERIFIED Emily Ching was exceptional, professional, and very responsive. She came to us highly recommended and did not disappoint--a great advocate to get you the best home at the best price. She makes a considered effort to carefully understand your specific preferences and sensibilities, and tailors her selected viewings appropriately, thereby saving time in the process.She was always prompt; knew the housing market; matched our budget with the target location; did the detailed pre-showing research; arranged the showings; reviewed the pros/cons with us following each showing; and secured the home that was perfect for us--all within two months. Emily's attention to detail made this a seamless, productive task with no headaches. Lastly, and something that is often an overlooked quality that clients should greatly value, Emily is professional and respectful to, and well-liked by, her professional peers such as other brokers; their cooperation and receptivity is often a key factor in getting timely access. I warmly recommend Emily without qualification.
Qq3702
Review for Member: Emily Ching
ZillowVERIFIED Emily was my buyers Agent, and helped me a lot as a first-time home buyer going through the process. I have been looking in LA Area in 2018 which is very competitive market. Emily is very familiar with the area. She is very professional and knowledgeable, and always response to my text or email promptly. She has never been pushy unlike my first agent that I have experienced and she was very patient to us as first-time home buyer. Emily is not only a very professional agent to me, but also has become a friend that is trust worthy!! I highly recommend Emily!
Lichenlee100
Review for Member: Emily Ching
ZillowVERIFIED I sold my house located in 17102 De Groot Pl .Cerritos about eight months ago.I am so glad that I hired Emily Ching as my agent to conducted the whole deal.Emily took care of it so professionally. Started from open escrow, she made everything went on smoothly that had builded up much more confidence on her.Finally, the escrow was closed and the deal was done wonderfully. From 0 to 10, I would give Emily very close to 10. She really did a good job! Thanks again! Emily!Wish you the bestLi Chen Lee YoungMay-23rd-2018
Roxanne B.
Review for Member: Emily Ching
ZillowVERIFIED My husband and I were in the market wanting to sell our house. We interviewed several agents, but Emily came to the meeting prepared with numbers, print outs and comparables. Emily does not show you something that does not meet your criteria (therefore not wasting your time!) Most importantly she is honest and hard working, knowledgeable, lovely person! Our home was a wonderful home, and she was able to work with the facts and really do her best in the up-sell. She really cares whether or not you are happy with the sale and she is NOT in it simply for the commission. She had several OPEN HOUSE and fixed the home and helped us stage the home. She watered the plants and got the home show room ready. Some of the things she did for us was:A party slide show as an intro of my preparation to be your Realtor.She hosted a "client appreciation party" to entertain Short Sale sellers' families. About 300 people showed up.She hosted an encore event for Buyers/investors and local sellers.I would (and have) highly recommend her to anyone looking for an agent to sell or buy a house. She works very closely with the other side and she reported to us several times a day and was very professional. Emily was very helpful throughout the entire process and took her time explaining all of the paperwork. Emily and her team l is also very prompt at returning emails, text messages and phone calls. She really cares about her clients and I cant say enough great things about this agent.
RC123888
Review for Member: Emily Ching
ZillowVERIFIED My husband and I were in the market wanting to sell our house. We interviewed several agents, but Emily came to the meeting prepared with numbers, print outs and comparables. Emily does not show you ...
User568878
Review for Member: Emily Ching
ZillowVERIFIED Over and beyond the call of duty! Emily tastefully decorated my empty condo. She gave me the best suggestions so I could get the home sold fast. She kept all of our appointments and knew the market inside and out. Got me such a great offer that I only dreamed about. I only had to pay 4.5 % commission. And now I have a new friend.
David K.
Review for Member: Emily Ching
ZillowVERIFIED Emily was detail-oriented, transparent, and thoughtful in how she managed the sale of our home. From start to finish - which included some bumps on the road that we did not anticipate - Emily gave us multiple options at every decision point and informed us to make the best decisions. As other reviews mention, she really does listen and care about your needs. Highly recommend working with Emily whether you are buying or selling.
