Note: Reviews may include other agents on their team
What clients say about this agent....
Zuser20150625043834601
Review for Member: Ellen Friedman
ZillowVERIFIEDIf youre looking for a realtor who combines expertise with genuine care, Ellen is the one. She helped us buy our first home and, more recently, sell that same home. Throughout both experiences, Ellen was efficient and effectiveaEUR"keeping things moving when needed while respecting our timelines and limits, whether juggling kids or an out-of-state move. Her guidance and experience made everything so much easier. Ellen always puts your best interests first, balancing respect for your needs with honest, expert advice when it matters most. What truly sets her apart is that her client relationships dont end at closing. In a world where real estate often feels transactional, Ellen brings a personal touch that turns a stressful process into a smooth, even enjoyable experience. We cant recommend her enough!
Zuser20170630045700935
Review for Member: Ellen Friedman
ZillowVERIFIED We first found Ellen after researching realtors in the area and reading through countless reviews. Her reviews were excellent, which led us to reach outaEUR"and were so glad we did. Within minutes of contacting her, she replied to set up an introductory meeting. During that first meeting, she walked us through the entire home-buying process from start to finish, explained what to expect, and even reviewed the paperwork wed encounter along the way. As first-time homebuyers, this was incredibly helpful and put us at ease right away. One of the things we appreciated most was that Ellen was never pushy or aEURoesalesy.aEUR? She made sure we felt she was a good fit for us before we signed on to work with her. Over the course of about three months, we looked at more than 20 homes, and she was with us every step of the wayaEUR"even when we changed our minds about what we were looking for. When touring homes, she was extremely knowledgeable about what to look out for, pointing out details we never would have thought of and highlighting what might be important to consider before putting in an offer. This gave us so much confidence in making decisions. She was always punctual, responsive, and communicative, explaining everything clearly and making what could have been an intimidating process easy to understand. Beyond her professionalism, Ellen is also personable, approachable, and down-to-earth, which made the process much more enjoyable. Its clear she puts in the work for her clients, and it truly shows. Thanks to her guidance and support, we found our home in Franklin, and we couldnt be more grateful. We highly recommend Ellen to anyone looking for a dedicated, knowledgeable, and trustworthy realtor!
Sfranchetti76
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen did an outstanding job in helping us to locate and purchase our dream house. Her extensive experience and knowledge of the market helped us to navigate all aspects of the process. Ten stars!
Brendan S.
Review for Member: Ellen Friedman
ZillowVERIFIED I recently had the pleasure of working with Ellen as my buyer's agent during my first home purchase. Ellen was incredibly knowledgeable and guided me through each step of the process with patience and expertise. She took the time to understand my needs and preferences, and always made herself available to answer my questions. Her professionalism and dedication were evident throughout the entire experience. Thanks to Ellen, I felt confident and supported as a first-time homebuyer.
Chrisgrigaliunas
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen is a highly effective and engaging real estate professional. With a deep understanding of the local market and a genuine interest in helping clients to secure a property that fit their needs, she has found us a fantastic home at a great price. Ellen is highly responsive, which gave us the edge when making an offer in a very competitive market. Her experience in this industry was a godsend, helping us to navigate the complex processes and coordinating with stakeholders to keep everything on track. We highly recommend Ellen.
Milkman 1.
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen is reliable, responsive, knowledgeable and energetic. She made herself available online and in person and patiently answered our questions and addressed our concerns. Ellen guided us in how to best prepare the property and managed a dizzying number of showings. In short everything you could ask for in an agent.
Patriciabrownell
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen is truly outstanding! We owned a distinctive home whose worth was not determined by its size or number of rooms, but rather by its intricate details and prime location. Ellen showcased the property brilliantly, targeting the perfect buyers and guiding the process to its successful conclusion. Moreover, she possesses an extensive network and offers practical, honest advice on any matter. Having experienced Ellen's expertise, I aspire for all professionals I encounter to emulate her qualities. She truly stands out as the epitome of excellence.
Alexandr248
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen is an incredible real estate agent. She is extremely knowledgeable, passionate, and personable. From the minute I started working with Ellen I felt confident I was in great hands. I knew immediately that Ellen truly cared about my home purchase and it wasn't just another transaction. Ellen has an extensive network of professionals that she works with that made our experience run smoothly. Building relationships with her buyers and sellers is a priority for Ellen. Integrity and honesty are strong qualities that Ellen embodies. My family has had the privilege of working with Ellen for many years and she is the only person I would trust.
Nny 4.
Review for Member: Ellen Friedman
ZillowVERIFIED I had a great experience with Ellen. She showed me homes that fit what I was looking for and helped me to navigate a very competitive market. She was very knowledgeable and helpful through the closing process. I would highly recommend her for others and would choose to use her again if buying or selling a house in the future.
Dhamilos
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen did an outstanding job for us in all aspects of selling our home. She is a superb and very likeable agent. She is highly knowledgeable about the housing market in our area and has vast experience in the entire selling process. She was highly responsive to our questions and made herself available to us on a daily basis. We trusted her to give us the best advice on what improvements our home needed before we placed it on the market and to arrive at the best asking price for our home. She also was an excellent negotiator with the agents for prospective buyers. She was very resourceful for finding service providers, such as plumbers, electricians, cleaners and moving specialists for us.
User59537053
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen was simply wonderful! A true professional at her craft. From the beginning, she gave me an outline of the process and what to expect. She was there to answer all my questions throughout. Ellen is also tremendously resourceful, as she connected me with a locksmith, flooring guys and other professionals I would have struggled to find (and coordinate) by myself. I cant say enough good things about her.
Daniel H.
Review for Member: Ellen Friedman
Ellen is simply the best! She is exceptionally knowledgeable, organized and efficient, and her follow-through is second to none! We are so happy to have worked with her.
Zuser20170926074923034
Review for Member: Ellen Friedman
ZillowVERIFIED There aren't even words to express how amazing Ellen is to work with. I have bought and sold in MA with other realtors in the past and my experiences were less than stellar. From moment one, Ellen was exceptionally knowledgeable, walked us through the process, what to expect, as well as the things she would be handling for us. We were prepared from the start and that made all the difference. She's on the ball, works crazy hours and always responds quickly. In this insane market, you need an expert like Ellen to help guide you through - she also recommended what we fondly refer to as the "Dream Team," of financing, inspection, legal. Ellen has been in the business in this area long enough to know who the best of the best are, and only recommends them. I can tell you Ellen is the reason we got our house - her offer expertise helped us make the most compelling offer and we could not be happier! We had the easiest experience buying our house with Ellen and will constantly refer her to everyone we speak to!
Malloymolly720
Review for Member: Ellen Friedman
ZillowVERIFIED I highly recommend Ellen as an agent! She answered any and all of our questions promptly whether text or call, weekday or weekend. She is super knowledgeable about the market and selling/listing prices allowing for you to be a good competitor in purchasing your home. Ellen is also very organized. We purchased a new build and she took notes and kept copies of whatever we handed into the seller. If there were concerns about our build, we expressed them to Ellen and she contacted the sellers agent promptly and if no response in a day or two she would try again. Purchasing our new home wouldn?t have been possible without her.
Jenn L.
Review for Member: Ellen Friedman
ZillowVERIFIED Words cannot express how much I appreciate Ellens expertise when purchasing our home. Im thankful for the time she spent tending to our needs and helping us navigate the complex process. Our trust in Ellens ability grew quickly, and we wouldn?t be in this home if it weren?t for her strategic guidance when we submitted our offer. It was a fantastic experience working with Ellen!
Kayla D.
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen is a pleasure to work with. She has now helped us buy 2 different homes and sell one home. She always answers quickly anytime we contact her, and she has just been super helpful through the whole buying and selling processes. She definitely goes above and beyond for her clients and I really cant recommend her enough.
Zuser20180103155523588
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen was very knowledgeable about the market and advised me of everything that needed to be done in a timely manner. With her many years of experience, it made a crazy market a lot more tolerable and less stressful. She was very responsive, nice, and courteous. I would highly recommend her to my family and friends!
Bhushan P.
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen is great to work with, very knowledgeable and experienced. We had a very smooth process to buy a home. We would definitely recommend her.Thank you Ellen!
Bdkkw
Review for Member: Ellen Friedman
ZillowVERIFIED If you are buying or selling a home, I highly recommend that you call Ellen! She is extremely responsive and always goes above and beyond to make sure that everything about the process goes smoothly. We very much appreciate her expertise, trust her advice, and she is a genuine pleasure to work with.
Cshomes393
Review for Member: Ellen Friedman
ZillowVERIFIED My experience working with Ellen has been nothing but pleasant. Ellen is very personable and professional, her attention to detail is what really makes her an exceptional realtor. She worked with us to help us find our home while I was expecting and was realistic and worked with us to build wonderful rapport. She made the process seem simple (this was not my 1st purchase) I was impressed by her knowledge and resources. Any questions we had to she was available to answer and would respond in a prompt manner. She makes you feel like you are her only client. If you want someone with experience she is the correct person.
Maggie L.
Review for Member: Ellen Friedman
ZillowVERIFIED I cannot say enough great things about Ellen Friedman! I first met Ellen at an open house she was hosting in Plainville, MA. She was very warm and welcoming the moment I met her. I explained that I was just starting to look as a first time home buyer and she took the time to meet with me to go over every detail of the home buying process. Her vast knowledge and passion for this industry made me feel very at ease during a such a momentous time for me. Ellen always is quick to respond to any questions and really listened to details of what I was looking for in my first home. She also connected me with incredible resources for a lender and attorney. She has the dream team and together they made my dream a reality!Ultimately, she helped me submit a competitive offer that stood out amongst 10 others for a beautiful condo in North Attleboro, MA. I am looking forward to creating a new home in such an amazing space. After getting to know Ellen through this process, I feel I have gained a lifelong friend and I would highly recommend her for buying or selling your home!
User3954783
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen Friedman was a blessing to our family during a big move across the country. She balanced professionalism, expertise and kindness with ease. She took the time to understand our family and our needs, and explained every step of the process with care. Her attention to detail and ability to keep us organized was a blessing during a busy and stressful time. She went above and beyond her duties as a realtor. It is evident that the title aEURoerealtoraEUR? is more than a profession for Ellen- its a calling. I would highly recommend Ellen for your real estate needs!
User4326716
Review for Member: Ellen Friedman
ZillowVERIFIED We wanted to write this testimonial for Ellen Friedman, who is such a fantastic realtor that we wish we could give her ten stars, but only 5 stars are allowed. We had interviewed three realtors prior to Ellen, but when we talked we her, we knew she was the one. Ellen Friedman knows her business well, with all of its rules and regulations, and she took the time to explain her marketing and negotiation strategies. She also knew our development inside-out and knew what the correct listing price should be. As a result, after we discussed things, we put our faith in her, listened to all of her suggestions, and our home sold quickly and for a very good price.In order to get the home ready for sale quickly, Ellen advised us on some items that needed to be done, such as painting, replacing certain flooring, etc. What seemed like daunting tasks became much easier because Ellen has excellent recommendations for very professional and competent contractors and attorneys. They knew and respected her so much that they bent their schedules to accommodate our time constraints.The house went on the market the day before Thanksgiving, sold in 5 days, and we had a record-fast closing on December 17!! Unbelievable!Ellen doesnt take on more than a few clients at a time and thus is able to devote herself fully to those people. This is a blessing! We dont honestly know when she sleeps! Weve never seen a more responsive person, in any business with which weve dealt. Its very common to get an answer to a text within two minutes of sending it.Again, we would recommend Ellen Friedman, without hesitation, to anyone selling (or buying) a home. You will be glad you did!
Rimante A.
Review for Member: Ellen Friedman
ZillowVERIFIED To work with Ellen is a privilege. She is an amazing real-estate agent who wants the absolute best for her clients. She walked me through the buying process every step of the way, she recommended great people and agents to work with as well. The knowledge she has about the area, the insanely fast responses and the kindness that comes from Ellen is very rare to find. If you want her honest opinion do not be afraid to ask, it might change your life. Ellen helped me find my first house, a long the way I gained an amazing friend. Thank you Ellen for your hard work and thank you for working with us. We love our new home.
Talexander518
Review for Member: Ellen Friedman
ZillowVERIFIED My wife and I had such a wonderful experience working with Ellen. She sold our condo and helped us buy our dream home. She made the buying and selling process way less stressful by helping explain each step. She gave us great recommendations for movers and painters and was even able to help us get a painter to come in right after we moved out to have our condo on the market the next weekend. Ellen was also really valuable with her knowledge of the market and explained each offer to us in great detail which made our decision easier. I highly recommend using Ellen for buying or selling.
User84572341
Review for Member: Ellen Friedman
ZillowVERIFIED It was wonderful to work with Ellen. She spent a lot of time working with my husband and I to find the perfect house in this crazy market. She listened to everything that we wanted to find and helped guide us to finding our dream home. She was very responsive, always listened to us, and was very knowledgeable when providing information. Honestly the best experience we have had and even in these crazy times, she was always there and understood the current market. I cannot recommend her enough!
Eb K.
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen Friedman is awesome. If you are looking for a quick, responsive, energetic, knowledgeable, and patient agent you should contact Ellen. I started working with Ellen 4 years ago. I had zero knowledge and experience at that time, she explained all I needed as a first-time home buyer and took me to many open houses. During my hunting for my new house, I met my Mr. right and we got married. So, we decided to buy a house together. Guess what? My requirements + my husband's requirements needed a "supper agent". Each time we texted Ellen about a house which we were interested in, just in a few minutes she came back with all the information we needed to make our mind about it. My husband and I are very picky people but Ellen was very patient with us and helped us to find a great house. With Ellen everything went smooth, and we closed our new house happily. Right after we closed on our new house, Ellen helped us to sell our old house. She did fantastic job on that too; she brought her professional photographer to take pictures and she listed the house within few days. Three days open house events and her availability for private shows for those people who couldn't make the open house, brought 14 offers and we sold the house 11% higher than the price we listed. We are very happy we got to know Ellen and we are grateful to have her as a friend now. We highly recommend Ellen as a buyer as well as seller agent. :)
Zuser20160214162858711
Review for Member: Ellen Friedman
ZillowVERIFIED 5 STARS + ... We cannot express enough of our appreciation of Ellen's efforts when we purchased our new home, particularly considering the challenges that the current housing market has brought into the process. Her professionalism and knowledge of the housing industry is exceptional while always looking ahead and being prepared for what surprises may be ahead.Definitely made the stresses of purchasing a new home a lot easier.Would very highly recommend!!!
Zuser20141025082501221
Review for Member: Ellen Friedman
ZillowVERIFIED We would highly recommend Ellen as a sellers agent!!! She emphasized the most desirable features of our 100 yr. old duplex to prospective buyers. Very experienced and knowledgable, she advocated for us tirelessly throughout the process. She was very friendly and responsive to our questions and requests. Her attention to detail and her dependability, qualities not often seen today, were awesome. She sold our duplex very quickly for well over the asking price.
Claire H.
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen is a fantastic realtor. We have been lucky enough to work with Ellen two times now - first to buy a home and now to sell. We could not have asked for a better experience. Ellen is very knowledgeable and made us feel at ease throughout the entire selling process. She was quick to respond whenever we needed anything and always made us feel like we were her top priority. On top of being great at her job, Ellen is a lovely person and we genuinely enjoyed working with her! We would recommend Ellen to anyone who is looking for a top notch realtor.
Lindakmb
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen was highly recommended to us by a good friend who have used her several times. Not having sold a home in over 30 years, we needed a competent and knowledgeable person to hold our hands through the entire process and we found that person in Ellen. She is not only easy to work with but she is meticulous and thorough explicitly explaining every step along the way as she brought us through all the numerous and complicated procedure of selling a home. We started the process of selling our home with some misconceptions but with Ellens experience and knowledge of the current market, she brought us through it painlessly and quickly. We would not hesitate recommending her to anyone and everyone who is looking for a highly skilled realtor to handle the sale of their home or to help you purchase one. She is spectacular! As a side note, Ellen made sure that nothing fell through the cracks when we were in the process of purchasing a new out-of-state home. She goes over and beyond for her clients.
Jennifer L.
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen both sold our home and buy our new property. She has a vast knowledge of this industry, invaluable experience, connections with many other realtors, and a keen eye for the quality of a property that cannot be replaced by an online search. She guided us through the process and made it painless for us. We got to know Ellen very well, she is friendly, helpful and a pleasure to work with. I highly recommend without reservations.
Gabrielarepeta
Review for Member: Ellen Friedman
ZillowVERIFIED Working with Ellen was absolutely fantastic! Everyone says that buying your first home is stressful, and during a pandemic you can bump up that stress ten fold! My husband and I just closed on our first home, and Ellen guided us through the whole process to make it as easy and painless as possible. She is so engaging and makes you feel as though finding you a home is her sole focus every day (counting nights and weekends). We weren't completely sure what we wanted in a home when we started this process, and Ellen was so incredibly patient and kept showing us house after house; working with us to pinpoint what it was that would make us happy in a home. To have someone who is so knowledgeable in every part of the process- looking for homes, touring homes, making an offer, and the finishing the transaction, she is an expert in all of these areas and that really counts. We were told by friends and family that we would end up making lots of offers on homes and getting them all rejected because of this competitive market, but the first offer we made was accepted and we 100% credit that to Ellen. I can confidently say that the advice she gave us and how she structured the offer is why we are moving into our dream home! We're so grateful to have met and worked with Ellen and will be recommending her to anyone we meet :)
WestyMA
Review for Member: Ellen Friedman
ZillowVERIFIED I am so thankful for chosing Ellen to sell our home. When preparing our house for sale, Ellen helped us find the third party contractors we needed to prepare and stage our home. Her knowledge of the market not only helped us sell our home at our first open house, but we received multiple offers higher than ever expected. Ellen's thoroughness and attention to detail kept us updated throughout the closing process. Selling a home can be a stressful event. Working with Ellen made selling our home a smooth, easy and rewarding one. I couldn't' recommend anyone more highly.
Zuser20200527102945346
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen was incredibly knowledgeable and insightful. We were first time buyers and felt completely at ease with the direction she was giving us. She stood by us at every showing and inspection to see and hear what we were seeing and hearing and helped to address any concerns or questions that popped up. She has built amazing relationships with individuals involved at many stages of the process, which again eased our worries of who to work with and who to trust - her recommendations proved flawless and we couldnt have been happier with our experience. Would happily recommend Ellen to friends and family and anyone whos looking!
Phrenwick
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen was unbelievable in helping us find our home. She assisted us through every step of the process which can usually be tiresome and confusing. Consistently working at finding a house that specifically fit our needs, shed be on the phone setting up appointments relentlessly. Also, has great recommendations for 3rd party services. We will be recommending Helen for as long as we live in MA.
Jillian C.
Review for Member: Ellen Friedman
ZillowVERIFIED We were SO absolutely lucky to get Ellen as our agent through the process of finding and purchasing our condo. From day one she was open to hearing what we were looking for, she took the time to sit and talk with us, get to know us on a personal level and professional level, and she took the time to educate us as first time home buyers. We grew to trust her quickly and she got us exactly what we were looking for quicker then we thought was possible. Not only is Ellen incredible at what she does, she has the most amazing team of people she works with who will not disappoint. I have been calling them the dream team! When things got a little stressful or we needed additional confirmation on things, calling Ellen or really anyone on her team for assistance was as easy as picking up the phone and sending a text or calling and they were all readily available and eased our minds and nerves. They wanted us to get our home as much as we did. I could go on and on about how incredible Ellen and her team are. I would highly recommend choosing Ellen as your agent.
Lilly E.
Review for Member: Ellen Friedman
ZillowVERIFIED Not only did Ellen found us our dream house, she made sure our offer stood out so we could actually win a biding war on the house. She helped us in so many ways. She connected us with a great lender that was available at odd hours, which is a must to land a house in this crazy market. She was so knowledgable of the area and the current market. We contacted multiple agents, but no one stuck until Ellen. We could tell from the first conversation (when we fortuitously connected on Zillow) that we needed someone with her experience and know how to find a house in the this current market. She made this process a breeze. She even helped us find a stellar home inspector. She is well connected and her service is high quality all the way. She always checked in on us and took time to understand what we were looking for and what was important to us. There is NO WAY we would have found this house and actually gotten the deal through without her and her team!
Cfoley1994
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen was everything one could want in a realtor and more. She took the time to very thoroughly explain the entire process to us from the beginning, and was very knowledgeable and helpful at each step of the way. She provided great insight on houses,was extremely helpful in negotiations, and her recommended contractors/home inspectors were also top notch.
David P.
Review for Member: Ellen Friedman
ZillowVERIFIED Working with Ellen was genuinely an enjoyable experience. We were originally very stressed about the prospect of buying a home, but she made it easy and enjoyable. Ellen is more than just your realtor, she'll be your friend.
Afdasd
Review for Member: Ellen Friedman
ZillowVERIFIED I will start with saying that Ellen is the most amazing, passionate, and caring agent I have met and I am honored to be working with her! I met Ellen just over 3 years ago (March 2017), she showed me some houses but they didn't work, we continued working together on and off throughout those 3 years, she never gave up or forgot about me. When I finally found the one, Ellen got to work immediately on it, contacting the seller, pulling together comps, and preparing the offer. Her experience and knowledge about the market is impressive. She gave me advice, tips, and tricks that I truly think helped make my offer stronger!Buying a home is stressful for anyone, buying your 1st home in the middle of a pandemic is a whole another experience that adds so many more variables and unknowns. Ellen was there for me, I lost count of the number of teary-eyed phone calls we had, she always answered and calmed me down. She has that Mama Bear touch that brought me comfort in such a tense and stressful time! I highly recommend Ellen; she is incredible to work with and goes above and beyond! I have learned from her and hope that everyone has a chance to work with Ellen!
Joeana M.
Review for Member: Ellen Friedman
ZillowVERIFIED I don't even have any words to describe Ellen because of her amazing work ethic and just all around knowledge about different houses in different areas, and the styles of them and ages. We looked at a variety of homes and we found one that we loved. She advised us through the whole process, set us up with an attorney, an inspector and gave us some insight to what to expect. Ellen is one of the few people I have met in Real Estate that keeps you engaged in all the process and helps you when you have questions. Ellen is so special to us because she helped us find something we loved, she took her time with us and really got to know about who we are and what are wants and needs were. She is friendly, lovely, knows her market and has an amazing team working with her. I cannot say enough about her and how she helped us through it all. While through the whole process she kept in touch from beginning to end. She made this the easiest transition for us possible, her being sent to me was a blessing. I wouldn't want anyone else to work with. Thank you so much!
Smcgovern13
Review for Member: Ellen Friedman
ZillowVERIFIED Ellen is fantastic ! I think you'd be hard pressed to find a better Agent. Ellen helped my husband and I find a beautiful home in a nice area. She made the home buying process incredibly easy. Not only is she an experienced real estate professional, Ellen is an amazing person. She is genuine and honest and goes above and beyond. Whenever we had a question or concern, Ellen always addressed it, if not immediately the same day. Ellen is not your typical agent. She cares and is with you every step of the way. Ellen took the time to get to know us and found a home that fit our needs. She was always one step ahead and made sure every piece of the home buying process fit together. We trusted her expertise and recommendations. If you choose to work with Ellen you will not be disappointed. Ask about the "Dream Team" ! FYI we were able to close on our chosen closing date. Ellen also makes amazing toffee. ;)Thank you Ellen !
Vanessa C.
Review for Member: Ellen Friedman
ZillowVERIFIED We cannot say enough good things about working with Ellen! Ellen was extremely responsive and dedicated to finding us a home before we even relocated to MA. She was flexible and patient as we found new jobs and narrowed down our search area. The home buying process was quick and easy with her as our guide. Ellen has continued to follow up with us after our closing to make sure everything is going smoothly as we settle into our new home.
Dempseywm
Review for Member: Ellen Friedman
ZillowVERIFIED My husband and I were in the market for a new home outside the city. We had a clear idea of what we wanted and especially what we didn't want. Needless to say, we were quite picky. Fortunately, we didn't have any time constraints. After months of fruitless open houses, we realized we needed help from a dedicated, experienced agent who knew the market inside and out.We found a house online we thought had great potential. It checked off most of the boxes on our list. Unfortunately, there were no open houses scheduled and the listing agent told us the sellers weren't entertaining private showings until after the holidays. Frustrated that we were missing an ideal opportunity, we decided to seek out a buyer's agent. Determined to see the house, we contacted agent after agent, but none could get us in. Ready to give up, an agent from BHHS, Ellen Friedman said she knew the listing agent and would make some calls. She asked about our present situation, needs, expectations and future goals. No one had ever taken the time to listen so carefully and get to know us as people the way Ellen did. We felt someone finally understood us. It was a such a relief when she offered to help. The next morning, she called to tell us she could get us in to see the house! Though we didn't end up making an offer, it was the start of a relationship that would last several years and included countless properties, listing sheets, floor plans, plot plans, private showings, calls to conservation commissions, developers, builders and architects. She was tenacious as she was tireless. The homes she showed us were closer to what we envisioned than any we'd seen before. She knew our preferences so well, and would prescreen homes for us with such a critical eye we knew we could always trust her judgement. She'd even make trips to prospective properties to check for any highway noise (a big NO for us)! One of the most important things she did for us was to coach us on what to do to be strong buyers in the eyes of the seller. This was critical in a seller's market where any contingency could sink a deal. She wisely recommended us to take out a HELOC on our current home to have cash on hand should we find something and had to act fast. And when the time came, her offer to purchase letters were beautifully written with subtle, thoughtful remarks that would appeal to any seller who took pride in their home. After a long search, we got word a property was coming on the market that nearly checked off every box on our list. The moment we saw it, we knew our search was over. We made an offer along with several others, all over asking. She prepared an offer letter that warmly expressed our sincere interest in the property and emphasized our financial merits as strong creditable buyers. We submitted the offer and waited. The next day Ellen called to congratulate us on our new home. And despite the other offers being higher, the seller chose us because she was flattered to learn, from Ellen's letter, that after looking at homes for years we had chosen hers.Ellen guided us through every step of the purchase process, the commitment letter, the home inspection, the negotiations, the walk-through, and the closing. We couldn't have found such a wonderful home without her.She is hands on, caring and thoughtful, amazingly resourceful, a great communicator, a woman of infinite patience and energy, who possesses a wealth of knowledge about the industry and the communities she serves. In addition to finding our dream home, one of the best things to come out this journey is our relationship with Ellen. She was more than our agent, she was our friend and stood with us long after any other agent would have given up. We are extremely grateful for all the hard work she did to get us where we are now. She goes above and beyond in all that she does (not to mention her delicious homemade toffee) Shes truly in a class of her own.
Frank O.
Review for Member: Ellen Friedman
ZillowVERIFIED My experience with Ellen was beyond wonderful! Her kindness and professionalism was very much appreciated. Purchasing your first home during the holidays can be a bit hectic but Ellens great charisma and solid communication made the entire process a pleasant and memorable one.
Dorthe R.
Review for Member: Ellen Friedman
ZillowVERIFIED There is no one like Ellen! She helped me find my first home, and was very patient with me as a first time home buyer. And when I needed to sell that home again, there was no one other than Ellen that I would want to help me with that. She is on top of everything that needs to be done, and is a great communicator - and will do anything to help you. She's so knowledgeable, I don't know what I would have done without her helping me. She knows the market, and will do her research to get you the best price when selling.She's always available to you whether texting or talking - we have had a few conversations late at night :)I will never work with another realtor, and will recommend her to anyone looking to buy/sell.And as icing on the cake, I now have a great new friend as well.Thank you, Ellen - for everything!
ShinaeKim J.
Review for Member: Ellen Friedman
ZillowVERIFIED We met Ellen because we saw a house we were interested in Zillow and what an amazing stroke of luck that was. We were still in the aEURoethinkingaEUR? phase of selling our home but after meeting with Ellen we were confident that this was the right time. She explains the whole process thoroughly and did a full analysis on our home. She then made excellent recommendations on things we should do prior to putting our home on the market and gave us excellent references for service providers to use. She created a strategy on when to put our house on the market and kept us informed during the open house. We had an offer within 2 days of putting our home on the market and she helped us every step of the way. Its been 4 months since our house has sold and she still keeps in touch and really cares about what goes on in our family. We not only found a real estate agent, but we made a great friend for life. She truly lives up to her moniker as the aEURoeagent with heart.aEUR?
Emma D.
Review for Member: Ellen Friedman
ZillowVERIFIED We met Ellen at an open house. We had just started the process of looking at homes. Although the house we met Ellen at was not for us, she was willing and ready to help find the perfect home for our family. Ellen mentioned a few homes that she thought might interest us, one of which was near her own home. Ellen was able to provide so much information about the neighborhood, the people etc. We went to see this home and we knew it was the right one for us. Ellen was available day/night, she is meticulous and is a wonderful advocate for her clients. Not only did we get to have Ellen as an agent, we are now lucky enough to call her our neighbor and friend!
Kayla D.
Review for Member: Ellen Friedman
ZillowVERIFIED My husband and I were first time home buyers, and understandably nervous about the prospect of buying our first house, but Ellen was incredibly helpful and guided us through the process. Whenever any issues came up, she had our backs and made sure everything went smoothly. She always got back to us very quickly, even at odd hours, and always kept us in the loop. We cannot recommend Ellen enough!
