ZillowVERIFIEDWe first found Ellen after researching realtors in the area and reading through countless reviews. Her reviews were excellent, which led us to reach outaEUR"and were so glad we did. Within minutes of contacting her, she replied to set up an introductory meeting. During that first meeting, she walked us through the entire home-buying process from start to finish, explained what to expect, and even reviewed the paperwork wed encounter along the way. As first-time homebuyers, this was incredibly helpful and put us at ease right away. One of the things we appreciated most was that Ellen was never pushy or aEURoesalesy.aEUR? She made sure we felt she was a good fit for us before we signed on to work with her. Over the course of about three months, we looked at more than 20 homes, and she was with us every step of the wayaEUR"even when we changed our minds about what we were looking for. When touring homes, she was extremely knowledgeable about what to look out for, pointing out details we never would have thought of and highlighting what might be important to consider before putting in an offer. This gave us so much confidence in making decisions. She was always punctual, responsive, and communicative, explaining everything clearly and making what could have been an intimidating process easy to understand. Beyond her professionalism, Ellen is also personable, approachable, and down-to-earth, which made the process much more enjoyable. Its clear she puts in the work for her clients, and it truly shows. Thanks to her guidance and support, we found our home in Franklin, and we couldnt be more grateful. We highly recommend Ellen to anyone looking for a dedicated, knowledgeable, and trustworthy realtor!