ZillowVERIFIEDIn February 2024, our lives were turned upside down when both of our parents experienced health crises and were hospitalized separately within a single month. Balancing careers and family, we faced the daunting task of discussing with our parents the necessity of selling their long-time home. Our mother, 80 years old, was born in that house, and our father, 82, meticulously renovated every inch of it during their 55 years together there. Convincing them that the upkeep and stairs were becoming increasingly challenging, we finally initiated the conversation about transitioning to a new chapter. Fortunately, we had the unwavering support of Elaine J. Shetler-Libent Real Estate Group throughout this emotional journey. Elaine, our first cousin who typically handles large luxury properties, understood the importance of family involvement in such a significant decision for our dad. From the outset, Elaine reassured our parents that they controlled the pace of the process, ensuring they never felt rushed. She displayed remarkable sensitivity towards our mom, acknowledging her deep connection to the house, and consistently checked in on her feelings about the move. When it came time to handle the paperwork, Elaine meticulously explained every detail, ensuring both of our parents fully understood each document before signing. This transparent communication kept us, as their children, well-informed throughout. Elaines attention to detail extended to preparing the home for sale. Her suggestions for small improvements made a big impact, enhancing the beauty of each living space and capturing stunning photographs that showcased the home at its best. Despite a gray, snowy day, Elaine even managed to capture the essence of a sunny day with a breathtaking sunset photo. Throughout the process, when our father faced another hospitalization, Elaine demonstrated genuine care by regularly checking on him and providing updates on the sale's progress. His appreciation for her thoughtful gestures was heartfelt. We are immensely grateful for Elaines dedication in guiding us and our parents through the sale of their home. Her exceptional blend of professionalism and empathy made a challenging time more manageable. We wholeheartedly recommend Elaine for anyone looking to sell their home or estate. Her ability to balance meticulous attention to detail with genuine compassion for the emotional aspects of selling a cherished property sets her apart.