Note: Reviews may include other agents on their team
What clients say about this agent....
Jon D.
Review for Member: Doug Hoover
Zillow
ReviewWe sold our house through the Hoover group and they were fantastic. They made things happen quickly and easily. Selling a house can be stressful, but the entire staff helped us to make the experience far easily than I ever imagined.
Jodannakay
Review for Member: Doug Hoover
Zillow
ReviewDoug competently helped us navigate through the home buying process and was patient as we learned what kind of home we liked or didn't like. The entire process can be pretty overwhelming. It was such a sense of relief when he showed us a home that we knew was right for us. Doug was persistent and on top of things during the negotiation process. His team was informative and responsive during the closing process. Everything went very smoothly and we are very happy with The Hoover Group.
Peter1thorne
Review for Member: Doug Hoover
Zillow
ReviewMy decision to to use Doug was definitely the right choice, he is extremely knowledgeable and professional throughout. Doug and Melissa have built a fantastic, tight and well oiled team, all willing to help and guide me through the process in any way they could. Melissas staging of my home and giving me a gentle push when I needed one were very much appreciated. Thank you to the whole Hoover team it was a pleasure meeting and working with you all
Sethfreundschuh
Review for Member: Doug Hoover
Zillow
ReviewDoug was fantastic to work with. With his help we were able to accept an offer on our house 3 days after it listed. He was available and helpful through the entire process of selling our home (from listing through closing).
Jacobslough325
Review for Member: Doug Hoover
Zillow
ReviewThe Hoover group was great to work with in my home buying experience. I toured 8 different properties before purchasing my home and they were very patient and insightful along the entire journey. Even on home loan application and other processes outside of the house tours themselves they went out of their way to help with. I look forward to working with them again on my next house!
S79gz8n4v4
Review for Member: Doug Hoover
Zillow
ReviewDoug did a great job helping us to find our new house!! He worked with my crazy schedule and was able to find what I had said I needed in a property. He took the time to listen and treated us like people and not just another sale. He really helped through the closing process.
Hope C.
Review for Member: Doug Hoover
Zillow
ReviewDoug has helped us purchase two houses. He was incredibly easy to work with and made the process extremely smooth. We bought our last house when the market was going crazy and without Doug's quick actions we might of missed out. Thankfully we got the home!
Gferdinandt
Review for Member: Doug Hoover
Zillow
ReviewZach was amazing to work with. We searched for a house for over 2 years and, through out that time, he was encouraging and didnt hesitate to answer all the questions we had. Zach was great with finding houses that fit what we were looking for and was always willing to look into concerns we had about a specific property. He was also willing to connect with other sources, to provide us with the most information, if he couldnt answer all the questions. Working with the Hoover team was great, because they kept us on track during the buying and selling processes, and they made sure we knew what we needed to do a long the way.
Zuser20160820133654703
Review for Member: Doug Hoover
Zillow
ReviewIt is my pleasure to wholeheartedly recommend Doug Hoover as a realtor. Doug recently helped us to complete the process of buying a home. We can attest to the fact that it can be a daunting experience, however, due to Doug's expertise and dedication, our experience was very positive. We knew we were in good hands with Doug after meeting him. It was clear that he understood our needs and shared valuable advice and guidance throughout the entire process. He attentively responded to our concerns and gave answers to all of our questions in a timely and professional manner. Doug was extremely knowledgeable about the current market trends as well as the lakes and homes in northern Minnesota. He did a superior job sending listings that met our wants/needs so that we had a good pool of potential homes to consider. Because we were out of state buyers (moving from Maryland and buying in the Bemidji area), Doug attended open houses and completed many video showings on our behalf. In addition to his knowledge and expertise, Doug also demonstrated integrity and professionalism throughout the process. He was always honest and transparent. We felt that Doug truly had our best interests at heart. We couldnt be more grateful for his hard work and dedication. On a more personal note, Doug has a warm personality and great sense of humor, both of which kept us sane as we were simultaneously selling and buying. Thanks to Doug's efforts, our purchase went smoothly and was pretty stress-free. We couldnt be more pleased with the results. We would have loved to have had him assist with the sale of our old home, but were unable to do so due to the nature of an interstate move. There is no hesitation in highly recommending Dennis to anyone looking to sell or buy a property. He is a true professional and will work tirelessly to ensure that his clients needs are met. I also want to give a huge shout out to the entire team as they helped with contacts for local utilities and business and were available to answer all of our questions. We loved knowing we had the support of the entire Hoover group!!
John A.
Review for Member: Doug Hoover
Zillow
ReviewDoug and Zach and the entire team were a joy to work with when selling my home. If youre considering buying or selling Hoover Group is a fine choice.
Paula6932
Review for Member: Doug Hoover
Zillow
ReviewDoug and his team were wonderful! They were so helpful in selling our home in a timely and efficient way. The marketing of the home was beautifully done and the guidance in the process was so helpful. As a first time seller, they made the process seamless and easy.
Chancellor G.
Review for Member: Doug Hoover
Zillow
ReviewMy wife and I had a relatively remote cabin in northern MN that we were considering selling. We live in Florida and were very concerned about selecting an agent who would take care of the entire process on our behalf. I put out a blast request to multiple realtors in the region to contact me. Doug Hoover responded within a day of my request, while other agents did not contact me for a week to a month later. Doug was extremely helpful and informative. He answered all of my questions with confidence, which prompted us to proceed with the sale of our property. He immediately followed up by visiting and inspecting the property and gave us a reasonable estimate of the propertys worth. I should mention that several members of his team also viewed the property and offered their estimate of what the property should sell for. We agreed on a listing price and put it on the market. Doug managed all of the showings. We were kept in the loop at all times via texts. Within days he had an all cash offer, over list price. From that point forward, Doug and Becky Johnson handled all aspects of the sale and were superbly responsive to our questions and concerns. All phases were completed electronically and were very easy to follow and complete. Closing went off without a hitch, via our selected title company. If you have a property youre considering selling in the Bemidji, MN region, I would highly recommend Counselor Realty. They all work like a well oiled machine and are sensitive and responsive to all personal questions and concerns. What a TEAM!
Susan/gary J.
Review for Member: Doug Hoover
He was totally professional and warm and helpful. The whole crew was amazing. Instantly returned calls and msgs with answers.
Tamicarmichael
Review for Member: Doug Hoover
Zillow
ReviewWorking with Melissa and her team was a fantastic experience. Melissa is so friendly and is also incredibly knowledgable about the area. She took the time to really find out what we were looking for and what we wanted in our new home, and by the end of our search, I think she knew our wishes better than we did! We were searching for a lake home, and we live outside of the Bemidji area. Melissa and her team accomodated all the needs that come with searching from a distance. When we finally found "the place," I think she was as excited as we were. She was very honest and straightforward, and her team members kept us informed at every step of the process. I highly recommend Melissa Hoover and her firm.
Klindstrom37
Review for Member: Doug Hoover
Zillow
Reviewit went very smooth Doug, Melissa and there staff made selling easy. Any questions that came up were handled the same day. I was helping my parents sell this property and was treated with a great deal of respect. Also when we had to make some house repairs they made some phone calls and made sure they could get someone over in the allotted time
Sue D.
Review for Member: Doug Hoover
Zillow
ReviewI found Melissa to be very knowledgeable, interested in keeping me informed and updated throughout the entire process of selling my property. Any questions or concerns I had not only were immediately addressed, but she followed up to make sure I had the information I needed. I was unable to be in Bemidji for the closing but Melissa and the Hoover Team went out of their way to make the remote signing process run as smoothly and as simply as possible for me. The Hoover Team checked in on my property between the time I left and the closing, making sure everything was taken care of and keeping the property well kept for me. I have worked with many Realty Companies throughout the years and have found the Hoover Team to excel with both the selling and buying of properties. Not only is the Hoover Team exceptional in terms of market knowledge, they also excel at keeping their clients needs and wants in mind.
Nicole
Review for Member: Doug Hoover
Zillow
ReviewWe worked with Doug specifically and he was so specialized in his field that it blew me away! We are a military family so we have moved a lot and he was probably the best, most knowledgeable, family friendly real estate agent Ive ever met! We had to jump through many hoops (not because of counselor realty or Doug) and he made it as worry free as possible. We ended up needing to put in a septic (which if he didnt pull the records we wouldve found out we would have to anyway because it wasnt compliant for the house size. He also went through the whole house at the final walk through and verified all appliances were working on every level, the water got hot and cold, all garage doors worked properly and there were no unexpected issues. He was the best person I have ever worked with. He went above and beyond and never let us down. I will recommend him to anyone and everyone looking for a home.
Russell G.
Review for Member: Doug Hoover
Zillow
ReviewDoug was my agent when I purchased my home. There was never a doubt in my mind when the time came to sell who I would list my home with. Doug's communication skills and attentiveness to detail are outstanding. He is extremely patient in answering all questions and returns calls/texts quickly. Doug is definitely deserving of 5 stars!!
Zoeyjewell97
Review for Member: Doug Hoover
Zillow
ReviewWonderful experience. Doug and Melissa have lots of knowledge and provide a thorough and reassuring experience from start to finish. Highly recommend working with them. We had no problems selling our house.
Mplotts1
Review for Member: Doug Hoover
Zillow
ReviewVery professional and likable people. Answered questions promptly and honestly. When we were thinking of listing our home we spoke to several area realtors and Hoovers had the most specific and wide-reaching plan of action.
Marlenesletten
Review for Member: Doug Hoover
Zillow
ReviewDoug and Melissa did an excellent job in selling our home. We were pleased with how fast our home sold. Doug was on top of everything that had to be done. We are well pleased with how Doug handled every that came up for the sale to get it to go through. We are happy with how it all went for us. He came out to us after every offer to discuss with us on what was going on. They gave us plenty of notice for appointments and showings. We were really happy how it all went.
Claire R.
Review for Member: Doug Hoover
Zillow
ReviewWe had a great experience working with Melissa Hoover. She is highly professional, very organized, was very helpful in suggesting updates to make our home stand out, and she is extremely hard working. Our house sold very quickly as a result of her expertise, making the stressful experience of marketing a house less stressful. The group she and Doug work with has a great photographer, and the photos she took really showed off our house. We highly recommend her and her group, they were a pleasure to work with.
Mygrami
Review for Member: Doug Hoover
Zillow
ReviewI was referred to Doug, Hoover Reality, by my Brother who sells Real Estate in Southern California. Not ever meeting Mr. Hoover and his staff, the whole communication process made me feel like I've known Mr. Hoover for some time. The promptness I received for every email, text or phone call was immediate. My questions were answered and if not I knew within the hour.Therefore, I would recommend Doug and his staff to anyone who is in the market, who knows his Profession, to get the job done. The communication, the promptness, and the expertise makes Hoover Realty shine.Thank you Mr. Hoover and Staff (Becky you were awesome :)Regards,Yvette
Andorskye1
Review for Member: Doug Hoover
Zillow
ReviewThe house went on the market in June and was sold by August. I was very happy. The pictures they took of the house were top notch and I believe really helped in the sale. Also the social media outreach and all of the online resources they used helped to get the property seen by many buyers. The only problem that came up during the process was when the septic inspection came back noncompliant. The inspector was hired by Doug and resulted in an inspection that was incorrect. It took 6 weeks of a lot of stress and money to remedy the situation (the septic was indeed compliant). During this period of time I did not feel like I was well supported. Overall though this is a strong reality firm. I would recommend this realitor with the caveat of if you have a septic that needs inspection, find your own inspector.
Josh S.
Review for Member: Doug Hoover
Zillow
ReviewMy wife and I became interested in a property the Hoover group held. Doug was able to show us the house right away and was knowledgeable in any questions that I had. While Doug was away for a few days, Melissa was able to take over without a hiccup in the process to keep things rolling. I am very pleased with how prompt we got an answer back with any concerns that arose. They made the experience seamless from start to finish and we couldn't have asked for it to be another way.
Morells
Review for Member: Doug Hoover
Zillow
ReviewDoug and his team were very helpful in all aspects of selling our house. From the very first day they were great about communication of the whole process. This included pricing, presentation of the house, security of the house while it was shown, showing times, offers, contracts, and all of the details of closing. The listing pictures were honest, and showed the house in a good light. They sent their in house photographer, with all of her equipment to take them.I got reminder emails to contact the utility company and the insurance agent before we closed. I was very impressed with Doug and his team, and our house sold in two days and over asking price.
Bobjameslawler
Review for Member: Doug Hoover
Zillow
ReviewMy realtor son in law recommended going with the Hoover's because of there strong marketing approach. We were very satisfied with there knowledge of the market and skill at selling our home within several months. Highly recommend giving them an opportunity to help you buy or sell your home.
Aaron C.
Review for Member: Doug Hoover
Zillow
ReviewMy wife and I had a wonderful experience with the Hoovers. They make a great team! Doug took his time to help us find just the right house for us. He was always able to coordinate a time to show a house when it worked for us and was very knowledgeable when we had questions. I would highly recommend them!
Fire L.
Review for Member: Doug Hoover
Zillow
ReviewThey did a great job handling my sale. Highly recommend them. Good realtors. They kept me informed right up to the closing. If you are looking for a good company to sell your house or land I suggest you give them a call.
Ramsruds
Review for Member: Doug Hoover
Zillow
ReviewDoug was very professional when listing our home and purchasing our new home. He went above and beyond to make our move go well. If we would need a realtor in the future, it would definitely be Doug
Abrodina3
Review for Member: Doug Hoover
Zillow
ReviewWe worked with Doug and Counselor Realty for both the sale of our previous home and purchase of our new home. We had a great experience working with Doug, Melissa, and their group. They were very willing to work with our requests and did what they could to accommodate our needs. They each have different strengths and approaches when it comes to looking for the right house, so they make a great team. They are both willing to help each other and their clients which made things go smoothly. I would recommend Doug and Melissa and Counselor Realty.
Jbrodina
Review for Member: Doug Hoover
Zillow
ReviewWE had a great experience with Doug & Melissa. I would highly recommend them to anyone wanting to buy or sell a house. They were very informative on what we should list the house at. Also, helped in giving advice to improvements to our house to improve the value.
Richardchentges
Review for Member: Doug Hoover
Zillow
ReviewI listed my property with Doug in August and left the state for Nevada in Sept. He sold it for me in October and handled all the negotations with the prospective buyer via text and phone and after much back and forth managed to come to my terms with the buyer and we closed on the property on Nov 1, 2017. I would highly recommend dealing with this realty group.
Alyssa A.
Review for Member: Doug Hoover
Zillow
ReviewThis team did an amazing job selling our home. Their efforts in social media advertising, professional photos and home videos make them stand out from other realty offices. Very up-to-date on using technology to their advantage!
Zuser20170727212434040
Review for Member: Doug Hoover
Zillow
ReviewDoug & Melissa are incredible. I sold a home and purchased a new home working with them. They are very knowledgeable of the Bemidji area and were right on top of every question. They responded very quickly to every question that I had. Their marketing style is fabulous and gives everyone a good look at a home inside and out. They are not just outstanding in the real estate field, but they were very understanding and compassionate when I was having a rough time leaving my home and making this major change in my life. They were right by my side through the whole process. I would recommend them 100% to anyone looking to sell or buy a home.
FABEWIND
Review for Member: Doug Hoover
Zillow
ReviewWOW 5 star business. Very mobile electronic friendly and knowledgeable. They have everything down to a science, whole team gets involved and responses to any issues or concerns that come up. They know the business very well and on top of every part of the transaction until the end. I would recommend them to all my friends as they are very honest and caring about the buyers. They will be receiving a call when I'm ready to sell.
Pagnacs
Review for Member: Doug Hoover
Zillow
ReviewDoug and Melissa have a highly skilled team that make things happen. We had nothing but positive energy from everyone in their office. Our house had 11 showings in 12 days and it sold on the 13th day. We would recommend them to anyone!
Russell G.
Review for Member: Doug Hoover
Zillow
ReviewVery knowledgeable of Bemidji area. Very responsive to all our questions/concerns. Extremely patient in walking us through the purchase process. I would recommend Doug to anyone looking to purchase a home in Bemidji.
Rm6075
Review for Member: Doug Hoover
Zillow
ReviewZach Miller, of Counselor was my agent, and Doug Hoover represented the seller. This made the process of buying my house go very easy. Zach Miller is absolutely the best real estate agent that i have ever worked with, and i have known a few. Zach was immediately responsive on any question or issue, kept me informed at all times, was very thorough in presenting the property and explaining the entire process, and acted in my best interest at all times. Also, being from out town, Zach's help and information made it easier to make the transition into a new area. Zach was a pleasure to work with, and 'went above and beyond' in every area. Also, I would like to thank Doug Hoover, as he and Zach worked together as any real team does, making everything happen with no problems,and resulting in a deal with all parties involved happy and satisfied. I also appreciate the ladies in the Counselor Realty office, who were also very helpful, and informative. I gave 5 stars in all areas, because it is deserved.
Patricia M.
Review for Member: Doug Hoover
Zillow
ReviewI was so impressed with both Doug and Melissa. They were sensitive to my particular needs, and are continusing to help in my search for my perfect place to live.
Kmdreyer1999
Review for Member: Doug Hoover
Zillow
ReviewDoug helped sell a rental home for us that we had struggled to sell in the past. We had moved across the country from the location of our rental and Doug was able to facilitate the listing process, subsequent showings and finally the typical last minute closing issues very efficiently and professionally. There were several speedbumps in the process since we had tenants in the home that didn't necessarily want it listed for sale, (let alone sold), but Doug was able to navigate through these issues confidently and skillfully to get the sale closed on time. I would highly recommend Doug and/or Melissa Hoover to represent any buyers or sellers to get great personal service in the home buying or selling process!!!!
Zuser20161229171355475
Review for Member: Doug Hoover
Zillow
ReviewI had never used Zillow but my son did and was helping me on searching on Zillow for a home to purchase and found the home that my husband and I are purchasing. Doug Hoover was excellent. I had put in a request to see the home he returned my phone call promptly and set up a showing date. He was excellent on showing us the house and the semi shop. He answered all my questions and told me to call if I had anything further to find out. He was a dual agent for both myself and the seller did an excellent job on Communication for negotiations and answering any further questions I had being that I've never purchased a home before. I'm definitely very satisfied on having Doug as the realtor of the property and also for representing me as well as the seller on the purchase of this property. I would highly recommend Doug for further properties that anyone may be interested in.
Mec1759
Review for Member: Doug Hoover
Zillow
ReviewDoug has a very good knowledge of Bemidji and the surrounding area because he and his real estate company are actively involved in the community. This knowledge helped us as we lived out-of-state. It was very helpful in going through the loan/closing process and getting settled. Doug was very quick to respond to all methods of communication. It was very easy to set up convenient meeting times to look at houses. I would not hesitate to recommend Doug to someone in the future.
Andreakujava
Review for Member: Doug Hoover
Zillow
ReviewI highly recommend Doug and Melissa! They have sold two of my homes and also found me exactly what I was looking for in a house!! They are very professional, handled everything A-Z, and sold both homes quickly! There is not a better team out there!??
KristyHodapp M.
Review for Member: Doug Hoover
Zillow
ReviewMy husband and I had an excellent experience selling our home with Doug & Melissa. They were incredibly responsive, listened to our concerns, gave us thoughtful advice, were realistic about the market and ultimately helped us to achieve our goals as sellers. They allowed us to have a seamless selling process from beginning to end. We absolutely recommend Doug & Melissa and thank them for their dedication to us as customers.
Ashjohnson411
Review for Member: Doug Hoover
Zillow
ReviewDoug Hoover is a class-act. He went above and beyond the call of duty. We requested to see a home in early April aEUR" however, it wasnt the right house for us. Doug listened to our wants and needs, and then sought to find something wed like. After several months of showings, we finally found the house for us! We made an offer, continent upon our house selling; and Doug sold our house in less than three days! He made our transaction seamless aEUR" he even fixed a small handyman job himself to finalize the sale of our home. He does whatever it takes to get the job done. We had an issue with an inspection, and Doug was our advocate throughout the whole process. He prides himself on doing the right thing and finding the best solution for his client. The level of quality, customer service Doug Hoover provides, is hard to come by these days. He puts his client first, and that is priceless!
User31428755
Review for Member: Doug Hoover
Zillow
ReviewAs first time home buyers, we were timid and a little scared about the whole process. We came across Doug and Melissa because they were the listing agent of the first house we wanted to look at. Now, we did not buy that particular house but am extreme grateful we contacted Doug and Melissa to show it to us. From that day forward for the next year and a half, we drug Doug or Melissa in and out of many homes all over the area. They were extremely helpful and understanding. Very honest and trustworthy. Extremely knowledgeable with all the ins and outs of the business. We can't say thank you enough to the team at Counselor Realty of Bemidji and a special thank you to Doug Hoover. You have truly made our dreams come true! Sincerely, Shane and Cassie
Duke W.
Review for Member: Doug Hoover
Zillow
ReviewOver the course of several days, I performed a lot of research on area realtors that were familiar with the Bemidji/Nymore area. Every time I performed a search with different criteria, Doug & Melissa Hoover's name kept popping up. I sent in a request, via their site, to first test their automated response time and received an immediate follow up to my request. I then sent in a request, via their site, sharing that I was interested in having a call with them to gain a better understanding of their capabilities and determine if they were a good fit to sell my parents house. Within just a few minutes, I received a call from Doug Hoover introducing himself and thanking me for reaching out. Being that I have worked within the corporate relocation industry for several years; I typically follow a very thorough vetting process when we are adding realtors to our network. When Doug called, I was very prepared with the questions that I wanted answered but it was not necessary for me to go item by item as Doug was more than forthcoming in sharing information about himself (lived in Nymore a number of years), and his typically strategy for pricing/marketing a home etc. What was most impressive is that Doug had only a few minutes to prepare for the call based on when I sent the request and yet he had all the details regarding my parents home and used them to help me understand how best to market the home. Doug laid out a very comprehensive marketing plan for the home and shared all the steps that would be taken throughout the initial marketing to final sale. I was coordinating the sale from the west coast and Doug shared that he would love to stop by and visit with my parents to make sure they were comfortable with him and answer any questions they may have. I received a call from my parents that same day and they shared that they could not be happier with Doug and wanted to get him on board as soon as possible. Doug has been extremely responsive to all our questions and requests that have been made from the very beginning. After just 40 days on the market, the first offer came in and the documents are being signed to finalize the offer and put the house under contract. If I can share any advice to help other buyers/sellers out there, do your homework and vet the vast number of real estate firms/realtors available in the Bemidji area. Once you are done, I am 100% certain all your hard work will bring you back to Doug and Melissa Hoover and their team! I also wanted to add that I had never met or heard of Doug prior to my initial contact so this review is completely based on his ability to not only talk the talk but walk the walk. Thank you, Doug, for all that you have done to sell my parents home!
Saab2118
Review for Member: Doug Hoover
Zillow
ReviewDoug, Melissa and Andrea are a great team, easy to work with and we came to a great relationship right off the bat. I appreciate the truthful comments and it was a good transaction. All and all, it turned out well. If and when I decide to sell my other house, I would consider them.
Rjarel0
Review for Member: Doug Hoover
Zillow
ReviewDoug listed our home after having it on the market with another agent,. It was in a very short period of time that we had a buyer for our home. The process went very well, and we sold our home on the scheduled time. Everything was in order and we were pleased that it went so well.