Note: Reviews may include other agents on their team
What clients say about this agent....
Bobbi M.
Review for Member: Dianna Ackerman
ZillowVERIFIEDDianna was the perfect realtor to help sell our house. She was patient and clear about what we needed to do and what her responsibilities were as well. She made us feel better about the overwhelming task of moving out and getting our house ready to sell. The buyers were perfect and we know they would appreciate the home as much as we did.
Terry F.
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna has been managing our property for over 11 years, and we couldn't be happier with her services. She has been instrumental in ensuring that our property receives routine care and maintenance. Whenever there were major repairs needed or concerns about the renters, Dianna was always quick to respond and coordinate everything efficiently. When we made the decision to sell our property, we were incredibly fortunate to have Dianna representing us. Her expert knowledge of the market and her friendly demeanor made the entire process so easy and stress-free. We felt confident and well taken care of throughout the entire transaction. Dianna and her team of professionals are truly top-notch. If you're looking for a realtor who is dedicated, knowledgeable, and friendly, you'll be in great hands with Dianna. We highly recommend her!
Tst A.
Review for Member: Dianna Ackerman
ZillowVERIFIED My family had dealt with Dianna previously and highly recommended her. She is the consummate professional. Her local knowledge and caring nature made an otherwise crazy transaction easy. I, too, would recommend Dianna without hesitation. If you are moving to the Richmond area, do yourself a favor and call her.
Gregshackelford62
Review for Member: Dianna Ackerman
ZillowVERIFIED Knowledgeable, great personality, efficient, communication is excellent and a dedicated community worker. Dianna has sold several properties for me. I have always appreciated her expertise in all areas of a real estate transactions. Madison county and surrounding counties are very blessed to have Dianna available to represent them with their real estate needs. Thanks for giving me this opportunity to express my opinion.
Suzanne H.
Review for Member: Dianna Ackerman
ZillowVERIFIED They make everything SO EASY! All of my questions were answered promptly. Every step of the process was explained, all the forms were explained. Also, the language of realty was explained. Dianna and Erin always go above and beyond. You can trust 100% their advise.
Chad P.
Review for Member: Dianna Ackerman
ZillowVERIFIED Hands down the best real estate agent I have ever had. Would recommend to anyone anyday! Pictures were perfect, drone pictures were a great view of the property. She took the time to come through the house and tell us the specific things to fix weeks in advance of our listing date. Attention to detail was very impressive!
Chadpoole
Review for Member: Dianna Ackerman
ZillowVERIFIED Hands down the best real estate agent I have ever had. Would recommend to anyone anyday! Pictures were perfect, drone pictures were a great view of the property. She took the time to come through the house and tell us the specific things to fix weeks in advance of our listing date. Attention to detail was very impressive!
826sem
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna Ackerman has been Wonderful to work with. James and I knew nothing about buying a house, and Dianna walked us through step by step. Very nice Lady. So easy to talk with. She explained everything to us. Answering any questions, and there were Many. Lots of paper work and she helped with that also. If you are looking for someone who will help you find the right home for you and answer All your questions,Dianna Ackerman is who you want to work with. She knows her work and she does an excellent job of making you feel comfortable even though you?re making one of the biggest purchases of your life. I feel like she went a step further then she needed to in order to help us with everything we needed. Again She?s Wonderful to work with! We Love Our New Home! Thank You Dianna! Susan Cecil
Josh P.
Review for Member: Dianna Ackerman
ZillowVERIFIED We were forced to move out of state for work but hoped to be able to hold onto our house for when we might return. Dianna made this possible. She helped us ensure that we had a tenant present in the house and always saw to it that the tenants and the house were well taken care of. Whenever we had any concerns or needs, she was always responsive. When, regrettably, we were forced to admit we wouldn't be returning to Kentucky, Dianna had a buyer lined up within a day of our asking. The final sale was efficient and we walked away from the deal with more than we asked. I doubt we would have been able to keep the place without her aid.
Jmckaypowell
Review for Member: Dianna Ackerman
ZillowVERIFIED We were forced to move out of state for work but hoped to be able to hold onto our house for when we might return. Dianna made this possible. She helped us ensure that we had a tenant present in the house and always saw to it that the tenants and the house were well taken care of. Whenever we had any concerns or needs, she was always responsive. When, regrettably, we were forced to admit we wouldnt be returning to Kentucky, Dianna had a buyer lined up within a day of our asking. The final sale was efficient and we walked away from the deal with more than we asked. I doubt we would have been able to keep the place without her aid.
Amandachesnut0
Review for Member: Dianna Ackerman
ZillowVERIFIED Very professional and all around kind person. I can?t recommend her enough. She jumped through hoops for my husband and I and she will have our future business for as long as we are in the KY!
Flowerskeithsara
Review for Member: Dianna Ackerman
ZillowVERIFIED excellent experience with initial contacts and through the entire process and purchase. We have listed our existing home and will wait for the realtors to show and help with the sale. I expect the same experience as with the purchase of the new home. Excellent people to work with.
Sherryl70
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna helped me with every step I needed to take in selling my home that my husband and I built 21 years ago. She is professional, knowledgeable, and responsive to her clients? needs. Always responds quickly to calls and texts. I know I am in good hands with Dianna.... that?s why she is currently assisting me in finding my knew home!
Kayla L.
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna and Erin Ackerman were wonderful to work with! I would highly recommend their services to anyone. They work extremely hard for their clients and always put in the extra work to make sure that you?re completely satisfied! With their help I have been able to become a 1st time homeowner and I couldn?t be more thankful! If you need real estate service my only suggestion is Dianna and Erin Ackerman!
Athiker37
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna Ackerman is a genuinely nice, considerate person and a superb realtor. She was personally interested in what we wanted in selling our house as well as buying a new house in Florida. She kept my wife and me informed and up to date at every step along the way from listing our house to the closing after it sold. She took action quickly, and she explained processes and procedures. She made suggestions and asked questions regarding what we wanted, needed, or should consider. In addition to selling our Kentucky house, she was also a Godsend in helping us buy a new house in Florida, by advising us in making decisions, and assisting with completing the seemingly unending stream of virtual forms and documents and signing them virtually by computer, including the closing. She facilitated in many ways what we had to do in the selling process. Dianna even accompanied me to my bank to do wire transfers to pay for our Florida house. When we had our telephone land line discontinued, our internet service provider, AT&T, cut off our internet service without informing me that internet service would also be stopped. The ISP refused to re-start my internet service. Dianna invited us to come to her office to access the internet so that I could continue the process of buying the Florida house. We appreciate so much all Dianna did in the process of selling our house but also her willingness to do so much to help us in buying the new house. She helped us to understand and work through the maze of online communication and completion of forms. On whatever scale might be used to rate her as a realtor, we would give her the highest possible score and still feel that she was not rated high enough. She went above and beyond what realtors normally do. Dianna always took appropriate actions and precautions for Covid 19 protection
Cnc2509
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna and Erin Ackerman always put the needs of their clients first. They are very knowledgeable about the community and the sales and buying process. I have had Dianna as my realtor for one home sale and two home purchases.
Becky A.
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna was amazing to work with. She worked hard behind the scenes for us and got us in our new home by our targeted closing date. If you want an honest, hardworking, and friendly realtor, choose Dianna!
Zuser20161130172748383
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna is very knowledgeable, professional and thorough. I enjoyed working with her. I had dealt with Dianna on other real estate purchases and have always been totally satisfied. I will continue to depend on Dianna for all my real estate needs.
Melanie S.
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna was instrumental in finding a buyer for my home in three days. She has a vast understanding of the local real estate market, and knows how to get things done. She suggested a fair price that worked for both buyer and seller. I would work with her again in a heartbeat.
Melanie S.
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna was a dream to work with. She has a vast understanding of the local real estate market, and knows how to get things done. She responded to my questions within hours, if not minutes. She knew the questions to ask to make the process run smoothly. I would work with her again in a heartbeat.
Dmcbride99
Review for Member: Dianna Ackerman
ZillowVERIFIED When my father passed away leaving me with three properties to liquidate, I was blessed to find Dianna Ackerman. She is a consummate professional with deep roots in the community and a wide range of contacts should any related situation arise. She kept me well informed and answered all my questions about the real estate process. Most importantly for me was the fact that she is trustworthy. If she says it, you can believe it. I highly recommend Diana Ackerman and her team to handle your real estate needs.
Mark H.
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna clearly knows the market and the process. But more than that, she really cares! On several occasions she proactively spent extra time giving us an update on things that came up. Another thing we appreciated was that everything she predicted would happen did. There were no surprises. We were impressed!
Kari
Review for Member: Dianna Ackerman
ZillowVERIFIED We were out of state buyers and Im so glad we worked with Dianna! She was responsive and knowledgeable. She made a stressful process less so and helped us along every step of the way. Highly recommend!
Ashley H.
Review for Member: Dianna Ackerman
ZillowVERIFIED Great service and communication throughout the whole process! Very honest and easy to contact, at any day/hour. Great knowledge of the area and working with other realtors. Would highly recommend!
Logan S.
Review for Member: Dianna Ackerman
ZillowVERIFIED Very professional and helpful with the entire process. Dianna answered all of our questions fully and made the process much easier, particularly for us as first time home buyers.
BrittanyThorpe8
Review for Member: Dianna Ackerman
ZillowVERIFIED Erin was absolutely amazing throughout the entire process and we were so blessed to have her as our realtor. Whether it was after hours house viewings, late evening texts/calls, and last minute issues she was there for us without hesitation. Her responsiveness to all of our questions and concerns is something I will be forever be thankful for, especially as a first time home buyer. I honestly have nothing but positive things to say and Erin, Dianna and ERA.
Sbmullins3
Review for Member: Dianna Ackerman
ZillowVERIFIED I cannot say enough good things about Erin Ackerman. She is absolutely tremendous in every aspect. She is honest, trustworthy, straightforward, and always has her clients? best interest at heart with every decision she makes. Through the buying process, she was always transparent and reachable. I have never had a real estate agent who was so accessible and willing to text, call, or email to help my wife and I find the perfect house. Do yourself a favor and work with Erin if you are looking for a home. You will not be disappointed.
Smcguirern7
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna is an expert for the Richmond area. She was able to connect this first-time home buyer with mortgage lenders, insurance agents, etc. that never disappointed. She provided great advise and insight after listening to our families needs and wants. She was a true advocate for us during the process. The home buying experience was as stress-free as it possibly could have been. Thank you so much, Dianna!!
Lincoln C.
Review for Member: Dianna Ackerman
ZillowVERIFIED Maintained thru financing frustration... Well done. Represented buyer and seller equally well. Very attentive to phone, email, and text. We will recommend her to anyone. .
Corgimom4g
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna has been my agent for both buying and selling. I highly recommend her for either side of a real estate transaction. She is quick to response to any questions or concerns you may have. Dianna is both personable and professional which is a combination difficult to find. I would not hesitate to ask her to represent me again.
Zuser20161130172748383
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna was professional, thorough and pleasant to work with. She was totally involved in finding the right property, provided information, answering questions, solving problems and scheduling.
Thome J.
Review for Member: Dianna Ackerman
ZillowVERIFIED Offered great insight throughout the process. A positive and pleasant approach. Excellent communication. Stayed on top of all of the details, kept the process moving. Closed the deal!
Lykinsb
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna was so honest and helpful with all of the details related to selling a home. She looked the house and property over carefully then researched other homes in the community before we decided on the price. She did a wonderful job advertising our home with the lovely pictures she had taken. She always let us know as soon as possible when someone was coming to look at the home. She guided us through the process letting us know exactly what we needed do. We worked mainly with Diana but Erin was helpful as well as she helped Dianna with distributing information and other necessary details involved in the sale.
Neal1942
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna is very professional and attends to every detail promptly. Before we sold our home, she advised us on what needed to be done to make the home ready for showing and after inspection of the home she had people who promptly made the necessary corrections. We have had a wonderful working relationship and she is a great friend.
Fchorn1
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna and Erin have worked with us on several properties. They are always knowledgeable about the latest property listings and valuations around our community. They have sold two pieces of property for us in the last 9 months and have been able to get top dollar for both. They always respond to our calls immediately and keep us informed at every step along the way. We recommend them highly.
User3544930
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna and Erin are excellent. They are experienced in serving families and their home needs and they handle all the details quickly and simply. They are also very supportive of our community!
Compton C.
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna is very knowledgeable in local real-estate. She found the size and location we needed very quickly. She schedules to meet her clients needs. She handles paperwork responsibly. Excellent work and always professional.
Mheaves
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna and Erin were both amazing to work with: knowledgeable, friendly and hard working, they did not stop until we got a sale, and also helped get my (unrealistic) expectations in check! I would highly recommend them to anyone looking for a realtor.
Littlemermaideku
Review for Member: Dianna Ackerman
ZillowVERIFIED I love this team! Very helpful. Always available. Communicated often. If Dianna couldnt be there Erin was there. Understood what I was needing for me and the kids and even made appointments for me when I did not have time.
Gregorygay
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna and Erin did a great job on selling our property. They both gave extremely valuable advice. Property sold within one week of listing it. If you are interested in buying or selling property these are the realtors you want in your corner.
Sammaeschulz
Review for Member: Dianna Ackerman
ZillowVERIFIED I have had this lot listed over four years with two different realtors. The past six months was the first time it was listed with Dianna Ackerman. She took care of everything and sold the lot in five months. All paperwork and negotiations were taken care of by Dianna. I simply had to show up at the closing and sign off. The financials were in my hands 3 days prior to closing. Everything was on time and correct. I have since listed my other lot with her. The process was effortless.
JordanSlagle2
Review for Member: Dianna Ackerman
ZillowVERIFIED Being a first time home buyer made the process difficult from the beginning for me. Dianna was excellent to work with because she was always very honest with me and was able to answer every single question I had. If she didnt know something she always found someone that did. I would recommend her to anyone and I would choose her for any future needs I had!
Jessica L.
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna and Erin Ackerman were wonderful to work with. Very caring and professional as well as understanding our needs. I highly recommend their services.
Ginapope
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna and Erin Ackerman were wonderful to work with. Very caring and professional as well as understanding our needs. I highly recommend their services.
Maastricht63
Review for Member: Dianna Ackerman
ZillowVERIFIED I would highly recommend Dianna to anyone. She is helpful, respectful, and honest. She guided us every step of the way and, although selling a home is stressful, made us feel less overwhelmed by the process
Elkins235
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna is an extremely knowledgeable realtor. She is thorough, reliable, and completely trustworthy. She has helped my family sell and purchase houses within the past year. I recommend her to anyone in need of a realtor!
KristieLarison
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna is a phenomenal real estate agent! She answered any questions or concerns we had immediately. She is very knowledgeable about real estate and property in the area. We would highly recommend Dianna to anyone looking to buy or sell their next home or property!
User6838918
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna Ackerman is extremely knowledgeable of the real estate field and the areas she serves. She was highly respectful to our questions and concerns and extremely helpful. She also provided accurate cost comparisons to similar listings in the area. We highly recommend Dianna and her team.
Pam B.
Review for Member: Dianna Ackerman
ZillowVERIFIED Dianna and Erin are so knowledgeable and walked me through the entire process. They were so patient and understanding in difficult circumstances and were very helpful, even helping make some of the minor repairs found during inspection. They have the expertise to make recommendations during negotiations for a positive outcome. I would not hesitate to trust them with any of my real estate needs.
LizBuck12
Review for Member: Dianna Ackerman
ZillowVERIFIED Excellent experience with Diana at ERA. You cant go wrong picking her to represent you for either buying or selling. You will meet a real estate agent and leave knowing a friend! Wonderful to work with and confident in all her skills and abilities.
