Note: Reviews may include other agents on their team
What clients say about this agent....
Drewrankin5
Review for Member: Dana Flanagan
ZillowVERIFIEDFrom the initial phone call, and continuing through close and beyond, Dana consistently exhibited exceptional market knowledge and expertise, advanced processes, tools, and support network, positive energy, genuine and trusting personality, and deep engagement. Regular and insightful proactive communication in multiple media forms kept me informed and being educated along the way. She made selling far easier and more beneficial than I could have imagined. She is exceptional is every aspect.
Paulsuchoski
Review for Member: Dana Flanagan
ZillowVERIFIED Dana was incredible from start to finish. Before listing she helped us with several suggestions for the interior and exterior to make our home stand out. When we listed our home Dana kept us updated along the way and answered all of my questions promptly and thoroughly. It was reassuring having someone so experienced in our corner. When we received an offer Dana thoroughly explained everything and assisted with negotiations and ensured we were satisfied. We are definitely looking forward to having Dana help us find our next home!
Shayna F.
Review for Member: Dana Flanagan
ZillowVERIFIED Dana is a wonderful agent, and her and her team members have made it helpful and easy for me to look for a new home! Always is welcoming and bright. Shes enriched with information to make the first-time home buying successful and an easy ride!
JohnRelation
Review for Member: Dana Flanagan
ZillowVERIFIED My wife & I hired Dana Flanagan as our listing agent to sell our home at 28 Skyline Drive in East Hampton CT. My experience working with Dana was very disappointing.Dana and her team do not pay attention to important details like ensuring escrow checks are received putting us at risk for financial loss. I had to prepare all the negotiation strategy on my own as Dana was unable to bring forward strategic thought leadership when needed.Dana makes promises to be available for appraisals and then cancels them for trips to Florida and other scheduling conflicts. She tried to get the banks appraiser reassigned after she aggravated him by her multiple cancellations because she feared he would be unfair to us after that. She was unable to get him removed and the appraisal did come in $12,000 under contract offer as she feared he would do.Dana does not take the time to explain our options on potential responses to things like appraisals coming in under offer price. Instead she sends short snippy texts saying the appraisal didn't come in, it has to match the contract price, there's nothing to talk about, when I requested a conversation.I've tried to discuss the lack of quality service with Dana directly. She refused and then sent me an email saying many mean things. It's clear to me Dana thought she was going out of her way to help me, but we are miles apart on how we see the interactions we had and her amount of effort and lack of attention to detail.On a positive note Dana offers some of the best commission rates in real estate. What she doesn't tell you is that lower rate comes with much less quality of service which can be very costly. Our house sold for $35k less than she listed it at in a very hot market and I had to do all the heavy lifting just to get that much.if you don't mind doing all the real work yourself you can save a few bucks. Personally I wish I had kept looking for a better agent.
Renocreationsllc
Review for Member: Dana Flanagan
ZillowVERIFIED I have bought and sold many homes with Dana. She is a true professional, very responsive, knowledgeable, and really cares about people. I would highly recommend her to anyone looking to buy or sell.
Kenbalazs
Review for Member: Dana Flanagan
ZillowVERIFIED Terrible broker. Non responsive poor negotiator. Didn't sell the property for close to what she recommended listing it for. Her only strategy was to lower the price. She didnt manage the closing well to ensure it happened on time. Very disappointing experience all around.
Erikanarvaez
Review for Member: Dana Flanagan
ZillowVERIFIED I first met Dana in 2008, when I was trying to sell my home with another agent. The house had been in the market for a while and was definitely not a seller's market due to the recession. Ultimately, Dana took over the contract and was able to sell my home within a few months. In 2019, I started the process of buying a home and for almost a year, I hadn't found the perfect one. I finally reached out to Dana in October 2020 and within a month, I was under a contract and just recently I closed on my new home. I highly recommend Dana Flanagan if you are looking to sell or buy a home. She brings in great experience and knowledge while providing excellent service!
Neeron52
Review for Member: Dana Flanagan
ZillowVERIFIED Dana was great in helping us selling our home. She was very professional,, experienced, and we always felt she had our interest front and center in negotiating with our buyers. Her closing assistant was very much on the ball and never made us feel that our questions were silly and she advocated for us as well. Thank you both for a positive experience with one of the biggest decisions that people make in their lifetime.Noreen & Jeff Dostaler
Grace
Review for Member: Dana Flanagan
ZillowVERIFIED She is great with first time buyers. She is honest, fair, and wont lie to you if the house is not worth it. She was able to talk the price of our house down. She is loyal and keeps her word.
User94402264
Review for Member: Dana Flanagan
ZillowVERIFIED Fast, friendly, and responsive looked at multiple houses in a short time with no problem. Great with kids and reliable. Very knowledgeable of the process and has a great team she works with from home inspectors and attorneys.
Jbagley485
Review for Member: Dana Flanagan
ZillowVERIFIED Dana helped to sell our family home which came with several challenges, first and foremost being on a busier street. We had a lot of showings which was great and finally, after a lot of time and a few price reductions, she closed the deal. We had several other glitches along the way, none of which were her fault and she rolled with the punches and did her job. My daughter dealt with her for much of the transaction which helped to keep me sane. Thank you Dana. You sold a home that had a myriad of stumbling blocks. We appreciate all of your hard work.
Drcattini808cc
Review for Member: Dana Flanagan
ZillowVERIFIED Robin worked hard to find me the right house. She gave insight at each location to make me aware of what was important to look at. This was hugely helpful. She is awesome. Her personality is great. And she really cares!! Love her!!
Koy14nt
Review for Member: Dana Flanagan
ZillowVERIFIED Dana is a fabulous agent. She responds to questions in a timely fashion and offers guidance throughout the process. She has a keen insight into the needs of a buyer or seller. Dana researches properties in order to offer numerous options. I highly recommend Dana as a real estate agent.
Skiprjim2
Review for Member: Dana Flanagan
ZillowVERIFIED I have worked with Dana on 3 separate occasions. She has represented me as a buyers agent and sellers agent Each time better than the last. She excels at identifying her customers, needs and helps them get their dream homes! Her prompt customer service is unparalleled. She places her client first above all else and never resorts to any sales techniques. Working with Dana is an excellent experience, you will not find a more genuine real estate professional to work with anywhere else.
User70676153
Review for Member: Dana Flanagan
ZillowVERIFIED We chose Dana Flanagan to sell our home in Chaplin last summer and she was outstanding.She is the best choice based on the investment that she makes into selling the property (time and effort) and how she promotes her listings. Dana stands out as the best CT has to offer: her organic rankings are excellent (meaning people find listings easily), her social media presence is strong, and she puts a lot of work into her listings.
J A.
Review for Member: Dana Flanagan
ZillowVERIFIED She Was Very profesional, profesional And knowable she was on time every time very patient and personalize experience I will recommend her for all your real states needs
Locuro83
Review for Member: Dana Flanagan
ZillowVERIFIED Dana acted as our agent for both the selling of our home and the purchase of our new home. She and Michael were nothing short of excellent throughout the entire process, from arranging for home showings and open houses to the final negotiations for both the sale and purchase. Dana's expertise of the area was really helpful, but it was her responsiveness that most impressed throughout. She made sure to keep us well-informed of any developments at all times, and responded to our questions almost immediately (even late at night, weekends, or while she was away).I would highly recommend Dana as an agent.
Zuser20141126141144419
Review for Member: Dana Flanagan
ZillowVERIFIED Dana and Michael exceeded our expectations as our real estate agents. They worked with us to get exactly what we needed for the sale of our old home and purchase of our new home. I cant believe we were able to close on the sale and purchase on the same day given the extremely short timeframe we had to work with. Dana and Michael are very professional, diligent, patient, and knowledge in all aspects of real estate. We highly recommend them. It was a pleasure working with them both!
Nicoledentamaro
Review for Member: Dana Flanagan
ZillowVERIFIED Dana and Michael exceeded our expectations as our real estate agents. They worked with us to get exactly what we needed for the sale of our old home and purchase of our new home. I cant believe we were able to close on the sale and purchase on the same day given the extremely short timeframe we had to work with. Dana and Michael are very professional, diligent, patient, and knowledge in all aspects of real estate. We highly recommend them. It was a pleasure working with them both!
Dm1321
Review for Member: Dana Flanagan
ZillowVERIFIED Dana was there to guide us every step of the way. From the listing appointment until the closing she did an amazing job of communicating with us and keeping us informed. She made it very evident why she is one of the best around at what she does.
Zuser20150510044612478
Review for Member: Dana Flanagan
ZillowVERIFIED An absolute joy to work with. Very focused and results driven individual. Exactly the kind of person you want selling your house. Mine was a complicated sale with income restrictions and she still found me a buyer within 3 weeks. Thx Dana and team Flanagan!
Zuser20140320112519859
Review for Member: Dana Flanagan
ZillowVERIFIED Dana and Michael helped us sell our home and buy a new one! We were amazed at how smoothly the whole process went. They are both extremely knowledgeable about the local market and were so responsive to our needs. We would highly recommend them to anyone looking at selling or buying a new home!
Meridithskoglund
Review for Member: Dana Flanagan
ZillowVERIFIED Dana and Michael helped us sell our home and buy a new one! We were amazed at how smoothly the whole process went. They are both extremely knowledgeable about the local market and were so responsive to our needs. We would highly recommend them to anyone looking at selling or buying a new home!
User37138
Review for Member: Dana Flanagan
ZillowVERIFIED Dana is the most professional, honest and all around best realtor I have ever dealt with. The house I purchased was a 'difficult' buy and she and Michael helped me every step of the way until the day I closed. Thank you, Dana for all you have done for me!
Dianerd1
Review for Member: Dana Flanagan
ZillowVERIFIED Dana is the most professional, honest and all around best realtor I have ever dealt with. The house I purchased was a 'difficult' buy and she and Michael helped me every step of the way until the day I closed. Thank you, Dana for all you have done for me!
DrFlipper
Review for Member: Dana Flanagan
ZillowVERIFIED Ms. Flanagan objectively examined our home. She gave excellent advice about pricing, changes we should make, and how to 'stage' our home. She helped us through a situation from our town. She continued to show us excellent properties for us to buy. She listened to my personal comments(most negative) about these properties with a professional manner.
User4333895
Review for Member: Dana Flanagan
ZillowVERIFIED Dana works tirelessly for her clients. She is busy, because she is very good at what she does - but you never feel that you aren't important, no matter how busy she is. Dana and her husband Michael, are both exceptionally responsive to their clients, highly professional, and a pleasure to work with!
Penmur
Review for Member: Dana Flanagan
ZillowVERIFIED Dana works tirelessly for her clients. She is busy, because she is very good at what she does - but you never feel that you aren't important, no matter how busy she is. Dana and her husband Michael, are both exceptionally responsive to their clients, highly professional, and a pleasure to work with!
Julie H.
Review for Member: Dana Flanagan
ZillowVERIFIED Dana is amazing at her job. She is 100 percent professional, very knowledgable and completely dedicated to selling your propery no matter how big or small your property is. She has my recommendation going forward to anyone needing one of the best agents I have ever worked with. Thank you Dana!!!
Dmahland
Review for Member: Dana Flanagan
ZillowVERIFIED Dana is amazing at her job. She is 100 percent professional, very knowledgable and completely dedicated to selling your propery no matter how big or small your property is. She has my recommendation going forward to anyone needing one of the best agents I have ever worked with. Thank you Dana!!!
StephanieMcDaniel8
Review for Member: Dana Flanagan
ZillowVERIFIED Dana was fast, thorough, and kind. She helped us along every step of the way. Dana made the first-time home buying experience much less stressful than it could have been with a realtor not as experienced or skilled. We are so thankful we had Dana as our realtor and we highly recommend her!
Kate0988
Review for Member: Dana Flanagan
ZillowVERIFIED Dana was fast, thorough, and kind. She helped us along every step of the way. Dana made the first-time home buying experience much less stressful than it could have been with a realtor not as experienced or skilled. We are so thankful we had Dana as our realtor and we highly recommend her!
Anne J.
Review for Member: Dana Flanagan
ZillowVERIFIED In 2009 when the Market was tanking, we needed to sell our home. We had three RealtorsA(R) who tried to sell it prior to brining Dana on board, but in the end Dana was able to get the job done. Dana and Michael are awesome RealtorsA(R), responsive, dedicated and told us straight up what to expect. So many times RealtorsA(R) will tell you what you want to hear, Dana gave us a realistic picture and expectation and from there everything went pretty smoothly. If you are looking for a RealtorA(R) who goes the extra mile, then Dana and Michael fit that bill!
Bruce P.
Review for Member: Dana Flanagan
ZillowVERIFIED In 2009 when the Market was tanking, we needed to sell our home. We had three RealtorsA(R) who tried to sell it prior to brining Dana on board, but in the end Dana was able to get the job done.Dana and Michael are awesome RealtorsA(R), responsive, dedicated and told us straight up what to expect. So many times RealtorsA(R) will tell you what you want to hear, Dana gave us a realistic picture and expectation and from there everything went pretty smoothly.If you are looking for a RealtorA(R) who goes the extra mile, then Dana and Michael fit that bill!
User1299424
Review for Member: Dana Flanagan
ZillowVERIFIED Dana did a wonderful job helping me sell my late brother's home. Her market research was extensive and as a result, we priced the home appropriately and we had a signed contract within 3 days! I do not live in CT, but Dana kept me well informed and up to date on the inspection and closing process. She also provided me with excellent recommendations for local professionals who put the home in tip top shape for sale. As a result, the entire process went smoothly and the closing took place in about a month. On a personal level, Dana is very professional and a pleasure to work with. I highly recommend her without reservation.
ABogdanow
Review for Member: Dana Flanagan
ZillowVERIFIED Dana did a wonderful job helping me sell my late brother's home. Her market research was extensive and as a result, we priced the home appropriately and we had a signed contract within 3 days! I do not live in CT, but Dana kept me well informed and up to date on the inspection and closing process. She also provided me with excellent recommendations for local professionals who put the home in tip top shape for sale. As a result, the entire process went smoothly and the closing took place in about a month. On a personal level, Dana is very professional and a pleasure to work with. I highly recommend her without reservation.
ShaunChin
Review for Member: Dana Flanagan
ZillowVERIFIED Sends us all ads listed on our house, all updates and feedback after showings and weekly stats from various marketing websites. Willing to go the extra mile 24/7. Professional photographer for photos that were gorgeous. Couldn't ask for more.
Virginia.a.burgess
Review for Member: Dana Flanagan
ZillowVERIFIED Sends us all ads listed on our house, all updates and feedback after showings and weekly stats from various marketing websites. Willing to go the extra mile 24/7. Professional photographer for photos that were gorgeous. Couldn't ask for more.
User40483161
Review for Member: Dana Flanagan
ZillowVERIFIED Dana is a wonderful, passionate, knowledgable, kind and patient agent. Highly recommend her to anyone looking for an agent. She showed us over 25 houses during the course of our interaction and was never tired or frustrated, which is great for first time home buyers.
Babystrider
Review for Member: Dana Flanagan
ZillowVERIFIED Dana is very professional and helpful on every level. She gave us great advice, tones of encouragement and did everything she possible could to make this a fantastic experience for us. I can only recommend her to absolute anyone who is looking for an expert in real estate!!!!
Kathy
Review for Member: Dana Flanagan
ZillowVERIFIED Dana was so professional when helping me buy my home. She new I had a tight timeframe and she went above and beyond to make sure it got done. She also helped me find a wonderful tenant for my condo and I know it was a priority to her. I felt like a valuable client to her and not just another commission she really was wonderful and can't say enough great things, thank god I picked her for my real estate needs.
KerryLevesqueArsenault
Review for Member: Dana Flanagan
ZillowVERIFIED Dana assisted us with the sale of our existing home and the purchase of a new home. Initially, the process of doing both seemed very overwhelming to us. Dana guided us through it all and explained to us all of our options. Dana has an extensive knowledge of the process, and the market including inventory and pricing. We were also really impressed with Dana's responsiveness to our questions and requests. She was very accommodating with our requests to tour potential homes. It was truly a pleasure to work with Dana on this and we highly recommend her.
User2470763
Review for Member: Dana Flanagan
ZillowVERIFIED Dana provided very high quality of services in purchase of home to me last year. I was impressed with her professional skills and satisfied with her professional services in home purchase.
User396592
Review for Member: Dana Flanagan
ZillowVERIFIED Dana did a fabulous job handling a very challenging listing. My home was a unique home that had a different floor plan. Dana was able to market it in a way that attracted many prospective clients. She kept me abreast of the market and helped me price it appropriately. I ended up with some very challenging buyers and equally challenging broker for the sellers. Dana was able to work through all the problems and help me get the sale finalized.She also adviced me on a place to buy not being afraid to steer me away from a choice that didn't really suit me. I ended up with a condo and location that I love.
User590794
Review for Member: Dana Flanagan
ZillowVERIFIED Dana exceeded all my expectations during the sale of my house. She is extremely knowledgeable about the local real estate market and walked me through a thorough market analysis prior to listing the house. She provided valuable tips on staging the house and her photos of the house were very well done. She aggressively advertised the house to get maximum exposure and she provided very timely feedback after each showing. I was also very pleased with Dana's availability...she promptly answered all my questions regardless of the time of day. Overall, my experience was very positive and I would enthusiastically recommend Dana.
User906399
Review for Member: Dana Flanagan
ZillowVERIFIED Dana was extremely professional, got back to me at all hours of the day, including weekends, answered all my questions to the best of her ability and if she couldn't answer my question she found out the answer from the appropriate person. Overall we had a great experience with Dana.
User677567
Review for Member: Dana Flanagan
ZillowVERIFIED Dana is highly professional and movtivated. Dana comunication skills are great.She provided us with feedback from every showing. she sent us market information on a weekely and monthly bassis. She would send us copies of all adds before she sent them into the papers. She came and took pictures of our house and created a website for our house. Whenever we had a question, she would get back to us as soon as she could. I was very happy with Dana and would recommend her.
Katebouch
Review for Member: Dana Flanagan
ZillowVERIFIED As a paralegal at a real estate office, I have worked with many real estate agents and Dana is by far the best agent I've had contact with. Not only is she extremely hard working and dedicated to her job but she is nice and outgoing as well. My emails and phone calls were returned within moments of sending them, which is almost unheard of in this business. Dana is with you every step of the way during the sale and/or purchase, no matter how long it takes. Even when problems arise, she is quick on her feet to solve the issue keeping her clients best interests at heart. She has outstanding relationships with wonderful mortgage broker and inspector that are there to help you through every step of your purchase or sale. I would not only recommend Dana to the clients I work with but to my family and friends as well.
User267041
Review for Member: Dana Flanagan
ZillowVERIFIED Dana was wonderful in helping sell my grandmother's house. Her house was listed for 4 months with a Realtor who was part of our family. During that time, we had only 1 or 2 showings and he never hosted an open house, communication was poor at best. I had heard about Dana through a friend and after interviewing her decided to take a fresh approach and go against the grain and hire her as our agent when the listing expired. Needless to say, this was a big decision for our family to make. Once we signed on with her, she went to work immediately and developed a marketing plan for more exposure for her house. We saw immediate results. Within 3 weeks after taking over, she had the house under deposit and we closed about a month after that. What impressed us the most was her ability to get my grandmothers house sold in a soft market combined with the number of other houses in the same price range with very close proximity. During the time frame where the house was under deposit, she was responsive to our needs and very visible throughout the transaction. I would say that if you are looking to sell your house you would be in good hands with Dana.
DiCicc
Review for Member: Dana Flanagan
ZillowVERIFIED I just wanted to thank you so much for everything you have done for us. You are so fantastic at what you do! I have mentioned you in alot of conversations with my friends as well. Thank you again for all of your hard work selling our house. We will keep in touch.
