Note: Reviews may include other agents on their team
What clients say about this agent....
Rick T.
Review for Member: Cyndy Nguyen
Zillow
ReviewMs. Nguyen is very personable and effective with remarkable social skills. She learns the clients requirements and personality quickly and thoroughly. She uses every available avenue to find candidate properties including MLS, word of mouth, friends, associates, previous sellers or buyers, feet on the ground, cold calls and impromptu approaches to engage sellers. Her non-confrontational, conversational style, in-depth knowledge, and quick situational grasp allow her to quickly find common ground between her client and the seller. She has my teams absolute trust to pursue and close deals quickly and flawlessly. Her client advocacy and resulting client loyalty are remarkable. We are currently starting another project with her and look forward to more. She also worked to network our team with potential contractors and property management agents to consider.
Lorirodrig
Review for Member: Cyndy Nguyen
Zillow
ReviewWe had an excellent experience working with Cyndy Nguyen. From start to finish, she and her team were professional, attentive, patient, and truly committed to helping us achieve the best outcome. Her knowledge of the market was impressive, and she provided clear, honest guidance at every step. Communication was seamlessaEUR"questions were answered quickly, updates were frequent, and we always felt informed and supported. Whether it was scheduling showings, negotiating terms, or handling the final details, Cyndy made the entire process smooth and stress-free. Thanks to her and the team's hard work, we were able to buy our home with confidence and ease. We would highly recommend Cyndy Nguyen to anyone looking for a dedicated, reliable, and highly skilled real estate professional.
Thuy Linh N.
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy and her team worked with us twice and found quality renters for us both times. I don't think I would've found renters at the price that I wanted or with the same level of quality so quickly without their help. We were able to move renters in before the previous lease expired and they made the experience smooth but also warm-hearted. The team, especially Cyndy, is very kind and thoughtful in how they approached business with us. I appreciated the thoughtfulness in which they handled our concerns and how they walked us through the process: always promptly, professionally and with a touch of sweet gestures that really went a long way. I truly appreciate they help and will definitely request their assistance again when I'm in need of real estate assistance in any form.
Thuy L.
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy and her team worked with us twice and found quality renters for us both times. I don't think I would've found renters at the price that I wanted or with the same level of quality so quickly without their help. We were able to move renters in before the previous lease expired and they made the experience smooth but also warm-hearted. The team, especially Cyndy, is very kind and thoughtful in how they approached business with us. I appreciated the thoughtfulness in which they handled our concerns and how they walked us through the process: always promptly, professionally and with a touch of sweet gestures that really went a long way. I truly appreciate they help and will definitely request their assistance again when I'm in need of real estate assistance in any form.
Josefangels55
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy did an outstanding job assisting me with the sale of my house. Her expertise in the market geographical area was instrumental in determining a competitive selling g price while considering future resale value. Cyndy was involved in all aspects of the selling process. She was friendly, kind, responsive and always gave great advice.
Thudong T.
Review for Member: Cyndy Nguyen
Zillow
ReviewFrom a bottom of my heart, I want to send all my thanks to Mrs. Cyndy Nguyen. She is supper supportive, caring, responsible and very professional. Our house was sold quickly with her help. She guided me through every steps of the selling process. I am glad that I chose her to be my agent.
Camoduky
Review for Member: Cyndy Nguyen
Zillow
ReviewAs a first-time homebuyer the process was overwhelming, but Cyndy and team were incredible to work with and made everything as smooth as possible for me from the moment I started my search all the way through closing day and beyond. Cyndy and Anne were always super responsive and professional, and I felt like my preferences and best interests were always taking priority and that I was never being pushed into making any decisions I didnt want to make or didnt have the required information to make. Shoutout to Anne for being such a warm and comforting personality and always going above and beyond to help put me at ease during my moments of stress. I'm happy to finally be a homeowner and relieved that it was such a positive experience as a result of Cyndy and Annes help. Thank you!
Daniel A.
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy was an amazing broker who helped us sell our house in a week! She was very knowledgeable and efficient, and she took care of everything from staging our house to negotiating with potential buyers. She also made sure to keep us updated on everything that was happening, and she was always available to answer any questions we had. We are so grateful to Cyndy for all of her help, and we would highly recommend her to anyone who is looking to sell their house. We have had 4 transactions with her and have recommended her to all of our friends!
Connie G.
Review for Member: Cyndy Nguyen
Zillow
ReviewI want to thank Cyndy and her team for always being there for me . They always answered my questions and helped me navigate through any problems that came up . I am so grateful to have them on my side through the entire process. I want to thank her for her tremendous customer service skills as well. Cyndy, you are one of a kind always on top of your game, glad I chose you to be my agent, looking forward to have you handle my next transaction.
Erin N.
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy is the absolute BEST! We could not have asked for a better realtor. Cyndy and her team helped us through some of the most stressful life events - selling a home, buying a new home and moving! Cyndy was with us all along the way. From our first interview with her, we knew she was the one for us. We had interviewed several other realtors but none of them compared to Cyndy! She has a calm, collected attitude and her many years of experience shine through. She knows what she is doing and excels at anticipating needs. We really felt listened to and knew that Cyndy would advocate for our interests. She worked her magic on several occasions for us. She helped us get our home ready for sale by bringing in a stager, helping us find a repairman and painter as well. Everyone on Cyndys team and those she referred to us have been amazing! Cyndy is so easy to work with and she is always available. She put us at ease! We cannot thank Cyndy and her team enough for helping us sell our Culver City home (at $350k over ask) and negotiating the purchase of our next home with ease as well. She checked in on us regularly and was personally available anytime we needed her! We can say with great confidence that you cannot go wrong with Cyndy! She will take such good care of you.
Joseph U.
Review for Member: Cyndy Nguyen
Zillow
ReviewWe had such a great experience working with Cyndy Nguyen and her team. Cyndy is a seasoned pro and the entire team is very communicative, patient, responds quickly, and they genuinely care for their buyers. We were primarily interested in Northeast LA and Cyndy has extensive knowledge of the neighborhood. We never felt pressured despite all of the time and energy they spent, through multiple unaccepted offers. Cyndy and I spent months looking for the right property in an insane market. We were not willing to go over a certain number to get our dream house, so it made the task even more impossible. Even as my husband and I were growing tired and discouraged, Cyndy's team didn't give up, they were so positive and happy to do the work. In the end, we found a perfect place that checked all our boxes, and escrow was as smooth as can be- we couldn't be happier with our experience. Thank you so much Cyndy, Jessica, Kate and team! We look forward to working with you again in the future!
Bluemonday129
Review for Member: Cyndy Nguyen
Zillow
ReviewAbsolutely amazing! Cyndy and her team have been really great to work with. The attention to detail and making the selling of my house as easy as possible. I am so glad to have found Cyndy. As someone who does not post reviews, I have made this exception due to the outstanding professionalism and service provided. Definitely recommended to anyone seeking an agent. Thank you Cyndy, Jessica and Kate!
Neilcarthew
Review for Member: Cyndy Nguyen
Zillow
ReviewWe just sold our Mt. Washington home with the fantastic help of Cyndy Nguyen and her amazing team! We initially met Cyndy a few years ago because she helped us and our neighbors with an issue in our neighborhood, even though she wasn't our agent at the time! After she quickly addressed and solved the issue, we knew when the time came for us to list our home for sale, Cyndy was THE agent to call! Cyndy and her great team members, including Jessica Long, immediately went into action to assist us with finding general contractors to improve our home even more before the listing, coordinated a beautiful staging design, professional photos, quality promotional materials and a smart listing plan. They communicated with us every step of the way and were diligent in keeping us in loop with every aspect of our sale. Their communication was top notch! Cyndy and her team were available during all days and hours to arrange and be present for ALL the viewings they booked for us and continuously kept us informed of all feedback. She was able to negotiate a great sales price! And once our home went into escrow, Cyndy continued to help us navigate the process and answer all our questions, of which there were many. She continued to work tirelessly through the escrow process. Even after escrow closed, Cyndy and her team worked to communicate between us and the new owners during a lease back period! They went out of their way to ensure a smooth transition between us moving out and the new owners moving in. She was truly with us every step of the way, even after the sale. Lastly, Cyndy is so kind and thoughtful. She gave us thank-you presents, including personalized presents for our pets! Its just another example of her attention to detail that we experienced through out the process. We are so appreciative to Cyndy Nguyen and her team and would highly recommend them to you. Thank you Cyndy!
Jamesleeeee
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy and Team are the most consummate real estate professionals, and we cant think of a better team to trust. Weve worked with Cyndy on several transactions with a wide range of circumstances and technical needs, whether purchase/sale or residential/investment/land. The Team navigates through all manner of complex issues such as significant repairs, legal questions, and tax-mitigation exchanges. Lets not forget Cyndys wicked acumen for negotiation and nailing pricing trends in the market. They have in-house or other close resources to tackle every aspect of a purchase or sale including managing tenants and contractors, and this was a mercy amidst our hectic schedules. Thank you so much, Cyndy and Team. Not only do you have our trust, you help us keep our faith in people through the genuine kindness that shows through in your work and your service to your friends and community.
Johnwmclellan
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy and her team were amazing in the sale of our Mt Washington home - truly above and beyond the call of duty. Unfortunately, due to a beloved family member entering hospice during the time of our home sale, we moved up to Northern California to be with her during the last months of her life. Cyndy was back in LA, effectively holding down the fort for us while we were gone. She took care of so much that we weren't able to - including finding contractors to deal with some last minute issues, getting documents to us for our signing, even moving around furniture/staging and cleaning (!) so we didn't have to trouble with it. On top of all this, she is a such a sweet, kind lady, and she was able to get us the best price possible in our home, which ended up being well over our asking price. Super professional and never too busy to answer our never-ending requests (or if she was too busy, she didn't act like it!). It was truly a pleasure working with Cyndy. Highly recommended!
Jtlswa
Review for Member: Cyndy Nguyen
Zillow
ReviewI was recommened Cyndy Nguyen and couldnt be happier, not only was she very professional and on top of everything but also very intuitive and personable. She helped me with the sale of my property, from listing, photos, advice, connections and also helped with escrow and title issues. The staging went great and had offers even before the actual open house, had multiple offers and sold fast. She is amazing and goes above and beyond. I highly recommend hiring her for real estate services. I will definitely hire her for other property sale/purchases in the future.
Connie12mpd
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy and her Team were diligent, very friendly and professional. She took extra precaution during the pandemic, and really made us fell more comfortable. Cyndy worked with us every step of the way. Her hard work and tenacity brought us two offers and ultimately sold our home in six weeks! We would highly recommend her in a heart beat.
Julie H.
Review for Member: Cyndy Nguyen
Zillow
ReviewWe could not have had a better realtor! Cyndy handled the sale of our home with total professionalism! She is very knowledgeable in the industry. Everything went so smoothly which showed us how good she is at her job! She was so quick to respond whenever we needed to talk to her and she always got back to us. She never acted like we were bothering her when we had so many questions. She was always positive though not afraid to be honest with us if she had concerns. She was upfront so there weren't any surprises. She would constantly keep us updated and never left us wondering what was going on. We're so grateful for Cyndy and her assistant Ruthie! We definitely recommend Cyndy to be your realtor!!!
Jon L.
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy and her Team worked well together to help us finally move into our new home! Being proactive and reaching out to potential sellers allowed us to get a home before it hit the market and in an area which multiple offer situations kept happening. Thanks to her and her team for all the hard work and perseverance.
Cocomoco74
Review for Member: Cyndy Nguyen
Zillow
ReviewWe are so glad Cyndy was our realtor! Without her help, we couldn't win the multiple offers. Not only she is knowledgeable, she works hard, she puts her clients the first, she is super fast for her response, she has great negotiation skills, and she is very kind and just a really good person. This was our first time purchasing a house and I didn't know there's so much going on after you close. I thought realtor was just to help you to find a house. During our escrow, she helped us so much and made the process very easy and smooth. She was on top of everything - guiding us the procedures, contacting and working with seller's agent, loan officer, recommending good inspections companies, moving companies, etc.. I highly recommend her and we will definitely ask her help when we buy/sell the next time.
Mary A.
Review for Member: Cyndy Nguyen
Zillow
ReviewI give Cyndy 5 stars in all categories. Throughout the selling process she always stayed focused on what I needed to know and always put me in the center of the decision making. When I had a question or concern, she responded immediately with options. I always felt she had my interests and needs in mind. This was the first time I sold a house and I couldn't think of a better realtor to walk me through from beginning to end of escrow. I thank her so much for the consideration and personal attention she gave me to get the best offer possible. She's absolutely wonderful.
Shulanthurm
Review for Member: Cyndy Nguyen
Zillow
ReviewWe were very fortunate to have Ms. Cyndy Nguyen to help us sell our Los Angeles home. She was a valuable agent for us especially because we were not living in the same state and couldnt be present to take care of the house. She thoroughly inspected the house, determined what needed to be repaired or touched up, and arranged for vendors for repairs who gave very reasonable estimates. She took care of details, called for the city to haul away unwanted large furniture and kept in constant contact with us to keep us abreast of the status. She gave us sound advice and suggestions that helped saved us a big deal financially. We highly recommend her for anybody selling their homes. Thank you for all your help Cyndy!
House A.
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy is very vigilant in getting the optimum value when looking for a home. Understood our needs and facilitated to the best of her abilities. Went above and beyond expectations.
Vanwinkle R.
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy was our Real Estate Agent when selling our current home as well as purchasing a new home, and words can simply not express the gratitude she deserves; she was always very responsive and knowledgeable. Selling and buying at the same time could have been extremely stressful, but she was always there to guide us through the process. And I believe this is something people often take for granted; some people may question the role of a Real Estate Agent during the age of an app for just about everything...well rest assured after working with Cyndy youll never think twice. Cyndy helped us during the sale of our home by developing a strategy and marketing campaign the attracted the right buyers. Then once the offers were coming in she identified the strongest offers and was able to negotiate an awesome sales price. For the purchase of our next home, Cyndy went above and beyond to understand our needs & wants and tastes & preferences. She didnt just want to find a few houses to pick from, she hunted down our next home. And when we found it, she again worked at negotiating the best price. Cyndy is a professional, honest, and the right person to talk to when thinking about buying or selling a home. Thank you so much for everything!!!
Funnyguy818123
Review for Member: Cyndy Nguyen
Zillow
ReviewCan't understand her when she speaks English! Doesn't make time and lags on returning phone calls. I wanted to see certain homes in the Mount Washington area and thought this agent world be great since friends had recommended her to me. Unfortunately she is very unresponsive and difficult to deal with. I know she knows the area well from what I'm told, but there are plenty of other good agents that know the area too. Luckily I worked with one who helped me close a deal fast. Would not recommend this agent!
Roberto R.
Review for Member: Cyndy Nguyen
Zillow
ReviewWe were first time home buyers relocating from the Eaglerock area to Highland Park. We selected the Cyndy Nguyen Real Estate Team based on reviews we saw online and we were so lucky to have chosen them. We worked with Cyndy Nguyen and she was wonderful! She had a great knowledge of the surrounding area and knew exactly what we were looking for. She was very responsive to our needs and was always available when we needed her to be. Anyone looking to purchase a home would be lucky to work with Cyndy.
John M.
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy was, correction is AMAZING!!! She personally got involved in the process making what nearly seemed impossible, possible. We were on the verge of calling it quits due to extensive lender underwriting procedures. But down flew Cyndy and Crew like the Avengers to save the day. Making the home my family and I ADORE!!! Thank you ???? cyndy
Munoz C.
Review for Member: Cyndy Nguyen
Zillow
ReviewDear Cyndy, The purpose of this letter is to certify to the Professional and excellent service that I have received from Cyndy Nguyen (my "broker").A I was under great pressure as to how to proceed on the sale of my home without incurring a financial pitfall. Both, issues of ease of transaction and values of services were paramount on the sale of my home and Cyndy was able to fulfill those expectations. Cyndy was very helpful in contacting an Investor that was interested in purchasing a home on an "AS-IS" basis. Cyndy was very patient in explaining all the steps involved in my transaction and was amazed at the speed of time that the sale of my home took place. We were able to close the sale in just eight days!! I don't believe I could have asked for a better expediter agent than Cyndy.
User1269077
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy was great in all aspects. She was able to show us homes according to our schedule at all times of the day. She was very responsive and kept us informed during the entire home finding/purchasing process. She truly listened and understood our needs. It took us over 3 months to find a home but during that entire time, Cyndy was always engaged and never once pressured us nor made us feel like we were just "another client". I would recommend Cyndy to anyone who is looking for a good real estate agent.
Julie H.
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy was wonderful to work with! I highly recommend her to be your realtor! She was very knowledgeable, quick to respond, patient, approachable and explained things very clearly. I had MANY questions for her and some that I probably should have known the answers to but not once did she ever make me feel uncomfortable asking her. She always got back to me with an answer. Thank you, Cyndy!!! I've already referred you to someone who's looking to purchase a home :)
Buushizzle
Review for Member: Cyndy Nguyen
Zillow
ReviewThis was my first time working with Cyndy, and the years of experience she has accumulated throughout the years shows. From start till the end, she was always available with any questions I had and helped me tremendously throughout the process. I will definitely recommend her to all my friends and family members.
Zuser20140616202719731
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy is an empathic, hard-working, and honest realtor. She was patient with me--explaining each step and clarifying any confusions. She is a great negotiator, getting me what I asked for and in the time-frame that I desired. She is extremely knowledgeable about all aspects of the selling process. She is a consummate professional. I highly recommend her as your agent for the selling and/or purchasing process of your property.
WILLY N.
Review for Member: Cyndy Nguyen
Zillow
ReviewWe bought our first house through Cyndy's expertise. We experienced the best service! She was patient, knowledgeable, and very professional. She always went above and beyond in assisting us in any help or questions we had from the start to finish and even after the purchase of our house. My wife and I highly recommend her. She is amazing!
Kristopher P.
Review for Member: Cyndy Nguyen
Zillow
ReviewI have met with about 10 realtors over the past two years to find my dream home (I know, I am very picky). Out of all the realtors, Cyndy is the one who has shown the most drive. Her work ethic is amazing and she constantly updates me about homes that fit my criteria. I haven't purchased just yet, but I am confident Cyndy will be the one who finds the winner. I rarely write reviews, but her work ethic needs to be noted. Thank you Cyndy!!
GREG D.
Review for Member: Cyndy Nguyen
Zillow
ReviewI met Cyndy several years ago at a Contractor/Realtor meeting, since then she has helped me W/job referrals and looking for properties to buy. Cyndy has always been very prompt in returning calls, emails etc. Trys to find you, What YOU Want ! She negotiates well and likes to help.
Andrew L.
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy made sure our family was 100% involved, comfortable and informed throughout the entire process of buying one home and selling another. There are a lot of "Sales people" who try to get you into the quickest home available out there, and then there are true customer service professionals who are passionate about what they do and listen to your needs as a client. Cyndy is without a doubt the latter on both the buy and sell side of the transaction. She got us into our dream home for a great price and in the neighborhood we wanted AND was able to get us top dollar for the house we sold!HIGHLY RECOMMEND!!Thank you, Cyndy, for your great attitude and attention to detail throughout. It was a pleasure working with you.-The Loos Family
Johnconnolly1
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy was fabulous to deal with, She is very dedicated to her clients and is always doing here best to layout the options and what is the best one based on all the facts. I would not think of using anyone else but her.
Tigran M.
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy is an expert in Real estate and has guided me in the right direction in making choices. very diligent in her research and responsive whenever i had questions for her. I highly will reccomend her services for anyone looking to buy a home. two thumbs up!
Artexclusives
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy has always been very professional and knowledgeable when showing me homes. she replies to my E-mails in a timely manner and returns my phone calls as soon as she can. I am pleased to have Cyndy as a Real Estate Agent. I look forward to having Cyndy represent me in the near future.
Hansandgabe
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy is a very nice person, always on top of everything! She is smart and professional and always responds quickly to my email inquiries, even if she's on vacation. She's highly recommended.
User275
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy came over my home and did a free evaluation of my home's current value. Even though I wasn't putting my house on the market yet, I was very impressed that she took time for me at no cost. I will definitely have her as my agent when the time comes to sell my home. Thanks Cyndy!!
Blackjaguar1988
Review for Member: Cyndy Nguyen
Zillow
ReviewWHEN I WAS LOOKING FOR A HOME , I HAD READ HER PREVIEWS, AND FOUND OUT SHE HAS BEEN IN THE REALESTATE BUSINESS FOR MANY YEARS, AND KNEW MANY PEOPLE IN THE BANKS, CLOSING OFFICES, AND HAD THE BEST KNOWLEDGE OF WHERE TO LOOK, BUY, IN THE BEST FORCOMING OF APPRECIATION AREAS !! SHE SHOWED ME SEVERAL PLACES, TOOK ME TO PLACES I NEVER THOUGHT OF ? LISTENING TO HER WAS THE MOST FAVORABLE REALESTATE PERSON I HAVE EVER BEEN AROUND- SO I PURCHASE A BEAUTIFUL HOME IN THE HILLS OVER LOOKING A CANYON. THIS IS THE 6TH HOME I HAVE BROUGHT, AND NEVER HAD A SALES PERSON WHO TOOK THEIR TIME AS MUCH AS SHE DID. I WAS IN THE AUTOMOBILE BUSINESS BACK EAST FOR YEARS- I WOULD HAVE LOVED TO HAVE HER IN MY BUSINESS !!
Hua296
Review for Member: Cyndy Nguyen
Zillow
ReviewI feel so lucky that I have found Cyndy to be my agent. Cyndy worked hard to understand for what I wanted and needed. She was knowledgeable and was able to answer all my questions, concerns and comments through email and phone calls. She is professional and I highly recommend her.
Just4dnq
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy was outstanding, details oriented and very knowledgeable agent. Her negotiation is very impressive and straight to the point. She always tried to get the best for her client. Very helpful and never put any pressure on the client to accept any deal. Always there when you need her and be with you every step of the way.
Sxm8261
Review for Member: Cyndy Nguyen
Zillow
ReviewWe just moved to our first home~!! This was our first time buying a home. Cyndy was outstanding! She guided us through the process of searching for a home, offering information and guidance where helpful, but never over doing it. We never felt any pressure to say yes or no to any property. She has an eye for detail and was able to sense issues when our untrained eyes could not tell any difference. We ultimately ended up buying a house that we love and paid a fair price for in a crazy overpriced housing market - and we owe a lot of that to Cyndy's advice. She was there for us every step of the way - all the way from the search to the closing, and we feel comfortable turning to her for questions even after we have started living in our new home. I highly recommend her to anyone who is looking to buy a home in the LOS ANGELES area~!!
User8652291
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy has helped us above and beyond in achieving our dream of purchasing our first home. She always has time and patience in every aspect of finding a home that is a perfect fit for us. She has been there for us from start to finish. She's even helping us now on our move which we weren't expecting at all. We can really count on her. We will definitely recommend her to our family and friends. She is very knowledgeable, dependable, and an honest agent. She's simply the best!
User03574404
Review for Member: Cyndy Nguyen
Zillow
ReviewCyndy helped us find our second house. Unlike other realtors we encountered in the past, Cyndy had always been very patient. She was never pushy. She let us took our time to find the right property. She is very ethical, knowledgeable and professional in all her dealings with us. Cyndy is also a tough negotiator and because of that, we moved in to a property with equity. Overall, the purchase and transfer of ownership was very smooth. I highly recommend Cyndy to all my relatives and friends. In fact, I asked a bunch of her business cards and placed them in my drawer at work, just in case somebody needs an honest realtor.