ZillowVERIFIEDWe were casually browsing for homes when Crystal was automatically paired with us through Zillow, and we came into the process completely cold, having done no prior research on home-buying or realtors. Looking back, we feel incredibly lucky to have worked with her. From start to finish, Crystal was amazing and made what could have been an overwhelming and stressful experience feel smooth, organized, and thoughtful. We truly appreciated her fun, honest opinions about homes and how clearly she always looked out for our best interests rather than just trying to close a deal. She was extremely knowledgeable, proactive, and efficient in gathering, managing, and organizing all documents, ensuring everything stayed on track and on time. Crystal was also exceptionally responsive and easy to reach; especially via text-which made communication quick, clear, and reassuring throughout the entire process. Her dedication, guidance, attention to detail, and constant support gave us a lot of confidence as first-time buyers, and we are very grateful to have had her by our side. We would highly recommend Crystal to anyone looking for a reliable, responsive, and genuinely caring realtor.