Note: Reviews may include other agents on their team
What clients say about this agent....
Petravirgi
Review for Member: Craig Chastain
ZillowVERIFIEDZahira expertly helped me buy a home and then sell it a few years later. She was an absolute pleasure to work with on both transactions and she had my back the whole way. She's a true professional.
Patty148
Review for Member: Craig Chastain
ZillowVERIFIED Craig Chastain was the agent directly representing me to buy a house. I would never use Craig again and the fact that he has 47 5 out of 5 reviews is hilarious. (Think about it... is anybody PERFECT?) . He missed important deadlines and ruined a purchase of a condo I was trying to buy and I came very close to losing my buyer's deposit because of that missed deadline in the contract. I don't even want to spend the time explaining Craig's mess ups. I am just putting this out here to see if it actually sticks or gets deleted.. On "Service Provided for this review" I had to say Craig helped me buy a home or lot/land. This would be more accurately stated as " I bought the house in spite of him". Also one of his associates actually finished the deal because I wasn't going to work with him anymore. I highly do not recommend him or Next Level Realty.
Zuser20160111030034318
Review for Member: Craig Chastain
ZillowVERIFIED He is very knowledgeable and informative. He puts my needs and my family needs first. He is always on top of things and great with following up with me on status and updates.
Andrew G.
Review for Member: Craig Chastain
ZillowVERIFIED Has been a great realtor and helping me with process. He shows me everything I want to look at and has sent me amazing houses in the area for my price range and what not. Hes always on time to show me the houses. Says what we should come in at if we want to buy. Shows me how much itll be.
Eva R.
Review for Member: Craig Chastain
ZillowVERIFIED He's very ethical and polite. Love his response that he gives us right away. Always on time for any showing he has for us. I will highly recommend him to friends and family.
Carlatott
Review for Member: Craig Chastain
ZillowVERIFIED So friendly and knowledgeable! She is kind and thoughtful when informing a person about homes that are available. Her consideration and respectful demeanor are really appreciated.
Shay G.
Review for Member: Craig Chastain
Craig really helped us from start to finish to complete a difficult sale. I would definitely recommend his services!
Shearhapyy2
Review for Member: Craig Chastain
ZillowVERIFIED Craig is the most reliable and knowledgeable agent I know of. He goes out of his way to insure he not only finds you the right property to fit your needs but is there every step of the way to make the sell or buying process goes as smooth and quickly as possible. Craig is someone who has integrity, responsibility , honesty, respectful and kindness.
Suyogi
Review for Member: Craig Chastain
ZillowVERIFIED I was lucky to find Craig after working with 1/2 dozen real estate professionals. Not that I was picky but here's my 2 cents on agent personalities-1. Wannabe- new entrants to eager not much experienced2. Experienced but selfish - they are Million Dollar producers after 2-3 showings if you do not give offer they get disinterested,3. Not good listeners- can't read buyer's needs.I was looking to buy in Rancho area almost for 1 and half years. I had full-fledged Approval letter not pre-qualified or other types. Thus agent need not have anxiety if buyer is going to bet qualified. That is the first exercise one should do to motivate agents. My must have list was short- 1. Above baseline, near good schools- Osos/Alta Loma, Small yard especially front, preferably built after 1980 and my price limit. Waiting helped, prices came down and luck played part too when our offer was accepted.Here are 10 reasons why you must let Craig work for you-Craig never forced me in to writing an offer. You will be surprised but there were agents who were making me write offer on trashy houses around foothill close to railway tracks or go little over my budget.We agreed especially on the houses that did not deserve offer.Craig hardly ever got lost searching a property because he and his wife knows area well as they are local.Craig worked with my schedule including weekends.Crunch time came when offer was accepted and Escrow-Wells Fargo and selling agent needed to be on the same plane. Selling agent was threatening lender to call off the deal when Wells managed to fund it on the last day inked in the contract. That is when Craig provided needed hand-holding.Many times agents do not do their home work and house keys don't work or there are no keys to show the house. With Craig it never happened, Craig could find and work the keys of houses we were going to see.I used my own Independent Inspector to check the house before giving offer and Craig was alright with it- thus there was no conflict of interest.Seller's side- After Sale Service- On each anniversary I get colored print-outs from Craig showing Market Analysis- how much my house has increased in price in case I want to sale. I already know when I am in the Market for selling - Craig will be the guy I will trust.It is reasonable to expect promptly returned phone calls, clear communication and honest opinions.Experienced in the Market-Focused on your interest. When you tell him above baseline between Haven and Carnelian- that is what he will show you.
Dinhle88
Review for Member: Craig Chastain
ZillowVERIFIED Execellent services. Honest, reliable, effective and protective to clients.This team helped me to sell my house successfully in a high competition in the neighborhood.
Bigsteve9551
Review for Member: Craig Chastain
ZillowVERIFIED Very knowledgeable about the entire process of selling our home in Norco with horse property. she knew exactly how to advertise and got the property sold before it hit the market. will use Ciera again for future investments
Maria M.
Review for Member: Craig Chastain
ZillowVERIFIED It was finally time to buy and we were so nervous. Ciera made things so easy. Shes explained everything and took us to look at so many houses so we would be able to find the right one for us. She made house buying an enjoyable experience. She fought to get us the house we wanted and got us a great deal at the same time. Thank you for helping us find my forever home!
Charlotte R.
Review for Member: Craig Chastain
ZillowVERIFIED My husband and I were first time buyers referred to Ciera. Ciera was professional and prompt with answering any questions I had the entire time. During the offer/counter offer/inspection etc I truly felt she was looking out for us as her buyers throughout the process. The whole process went smoothly and we ended up with the perfect house for us! So glad she was our agent. *side note- my mother has her real estate license and so does my step father, they offered to be my agent and use the commission on a housewarming gift for me. I chose to use Ciera over them because she really made me feel as if she could get the job done!
Nurseeileen
Review for Member: Craig Chastain
ZillowVERIFIED So blessed to have an honest man like Craig Chastain help me sell and purchase a new home. He was patient and kind and professional at all times. I trusted him and appreciated his good communication. I highly recommend Craig for all of your real estate sales.
Tomnmerri39
Review for Member: Craig Chastain
ZillowVERIFIED I checked Craig out before signing. He had sold a lot of houses in a relatively short time. He and his staff worked hard and we showed the house many times. His advice on making the house ready was spot-on. It has been over a year since our first contact. The house sold ten months ago. But he still contacts me on a regular basis. If you want to sell, Craig Chastain is the man to do it!
Shearhapyy
Review for Member: Craig Chastain
ZillowVERIFIED Craig is the Best! He is highly knowledgeable and very resourceful in his profession. Craig is definitely and always aware on the real estate in Southern California. He is very much a professional and there for your needs even long after. I highly recommend Craig as your real estate professional as he is also family orientated and very friendly. After four years of closing escrow, Craig still keeps me informed on the real estate in my area and the value of my home. I am very proud and impressed with Craig, you will be to.Cara Mahowald
User595883
Review for Member: Craig Chastain
ZillowVERIFIED Craig worked with my family to buy our home four years ago and then recently helped us sell it in 7 days for $5,000 over the asking price. He is so knowledgeable and sincere. He makes sure you are represented whether you are the buyer or seller and you know you are in experienced hands from start to finish! I can't recommend him and his team enough!
Lilmzpreciouz
Review for Member: Craig Chastain
ZillowVERIFIED So happy with my experience buying our home. Craig and Ciera are a great team. Both are very friendly and knowledgeable. I got a great deal on my home and they made the process super easy. They worked with my schedule and helped me buy my forever home.
User6706563
Review for Member: Craig Chastain
ZillowVERIFIED Craig was such a knowledgeable and helpful real estate agent. We had been looking at houses for awhile on our own and finally decided to work with an agent so we could find our first home. He was patient with us and never pressured us on any houses. He gave us his honest feedback on homes and if he thought it would work for us or not. We bought a short sale and worked hard with the selling agent to get the tenants out by our closing date. Even after buying our home, he sends up to date estimates of the worth of my house now. If I ever need to buy it sell again, he is the one I'll be calling!
User287887
Review for Member: Craig Chastain
ZillowVERIFIED My wife and I listened our home with Next Level Realty and we're so glad we did. Craig sold our house for over market value in under 10 days and we couldn't be happier. Next Level Realty was very friendly and professional and we highly recommend them to anyone buying or selling a home.
User1784544
Review for Member: Craig Chastain
ZillowVERIFIED Great agent. Very patient with us. We were a very picky and he took us to any home we asked him and he was available almost 24/7. He was there on time even if we were never on time and never complained. If he was not available he had his assistants help us.
RexM10
Review for Member: Craig Chastain
ZillowVERIFIED "Early last year my family and I were looking to purchase a home to upgrade from the one we were currently living in. I came into contact with Craig by searching for an agent online. I sent him an e-mail with some questions and it seemed that he was immediately calling me back with the answers. From that point forward we had a great working relationship. It did take us about 3-4 months to finally find the home that we were looking for, and to be honest towards the end both my wife's and my patients were starting to run thin, but Craig was always there to smooth out all the bumps. We now live in a gorgeous home that sits up on the hill and has probably one of the best views in the area. Thanks Craig! You're the best!!"
MRandMRS_park4217
Review for Member: Craig Chastain
ZillowVERIFIED He was able to give the best advice and was able to hook up up with a awsome lender we r stil in the process of buying we are still looking but so far we have had a amazing experience.
Blessed52
Review for Member: Craig Chastain
ZillowVERIFIED Well, I recently purchased a home with Craig's help. He worked very hard and we looked for 2-4 months and saw many many homes. During all this tiem he usually responded to me withd an hour or sooner. Which I found to be the fastest respond time from most agents. wrote all offers up quickly and never said no to any offer I wanted to make. I would totally recomend Craig to anyone and would certainly use him again. Sincerely, Gilbert Reyes Apple Valley, CA
Jackijay25
Review for Member: Craig Chastain
ZillowVERIFIED Mr. Chastain is a true professional. He worked with me every step of the way, answering all my many, many questions and always taking my calls no matter how busy he was. He is super knowledgeable and great negotiator! He literally saved me several thousands of dollars on my home by going toe to toe with the banks and not backing down! Anyone that has the opportunity to work with him should consider themselves very lucky to have such a hard working honest agent representing them.
KenZhong
Review for Member: Craig Chastain
ZillowVERIFIED Mr. Chastain was very knowledgeable as well as very helpful with the purchase of my first home earlier this year. I would recommend him to anyone that is trying to buy or sell a home that is looking for an honest and professional agent.
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