Colleen Cowan

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Colleen is amazing! She's very knowledgeable and has a great personality. She knew how to price my home and sold it for what I wanted. I had many questions and she always responded quickly and with accurate information. I highly recommend Colleen and will certainly call her in the future!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I cannot recommend Colleen Cowan enough! She helped us find a sweet, beautiful, perfectly-sized home in our dream neighborhood during the impossible time of Spring 2022. She was beyond helpful for all aspects of the process, from educating us about home-buying, to getting after the bank and seller's attorneys when they lagged on the process, to stopping by as we settled in with the sweetest house warming gift. These are my favorite ways that Colleen was especially wonderful: 1. As first-time home-buyers who were clueless; she answered all our newbie and dumb questions with respect and patience. 2. When we toured homes, she always masked and respected all home spaces, turning off lights and double checking locked doors and the like. She was always on time for meetings. 3. She had nearly immediate response over text and email (even during late evenings and weekends), which was amazing and so helpful. 4. She was never pushy about a place, she let us come to our own decisions. It was obvious she truly cared about our opinions and checked in frequently about our thoughts and perspectives. 5. She counseled us about how much money to offer on various houses (this was challenging for us to figure out), even taking time for a late-night phone call during the Christmas holiday time. 6. After the Final Walk Through, she went above and beyond in the kindest way: There were some unfortunate items left by the sellers that we didn't want and she **personally** removed them and took them to Reuse herself. 7. Our house was especially challenging because of a delayed closing due circumstances on the seller's side, and Colleen was so supportive during this stressful time, checking in with us, and following up on all the important paperwork that would otherwise be overwhelming. We would have drowned in the house-buying experience if it weren't for Colleen!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

It was an absolute delight working with Colleen! She is an incredible agent and advocate. When some complications were discovered, she helped find a beneficial resolution. She is quick to reply to messages and really does want to find the perfect home for her clients.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

My husband reached out to Colleen back in 2020 to help us find a house for our daughter who is attending college in the Ithaca area. She listened to what we were looking for through many phone calls and emails since we were not in the area. We decided on one of the houses and completed the process of the sale. Unfortunately our situation changed and we decided to sell the house. Right away we knew we wanted Colleen to help us again. She gave us pointers for staging the house, discussed the timing of placing the house on the market and was very helpful for any local aspects that were needed because we weren't able to be there in person. Colleen was responsive to any text, call or email that we sent. She was in contact with our attorney's office, as well as the town officials to make sure the process was on the right track. If ever we need real estate assistance, we would trust Colleen to guide us once again.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

We bought our first home in 2021, and with the pandemic and the crazy market we were prepared for the worst, but Colleen made the whole experience very smooth. She really catered to us as first-time buyers, was really great about explaining the process to us, and generally helping us stay calm through what could have been a stressful process!