Note: Reviews may include other agents on their team
What clients say about this agent....
Timour P.
Review for Member: Charles DeLong
Zillow
ReviewDavid made my first home purchase such a smooth experience. As a first-time buyer coming from renting, I had a lot of questions and honestly felt a little overwhelmed going in. David walked me through every step, was always quick to respond, and made sure I actually understood what I was signing up for instead of just rushing me through it. He also knows the Phoenix market really well, which made a huge difference in finding a place that fit both my budget and what I was looking for. I never felt pressured, but just genuinely supported. I would recommend David to anyone, especially first-time buyers who want an agent who'll take the time to explain things.
Jeanie W.
Review for Member: Charles DeLong
Zillow
Review Maria is an amazing Realtor. We moved here from another state and were so lucky to have Maria. We knew nothing about our surroundings, and she went above and beyond to help the process go so smooth. She found us our dream home! She is professional, kind and filled with integrity which is needed when finding the perfect realtor.
Denisehillman
Review for Member: Charles DeLong
Zillow
Review I sold a property while living out of state. Charles represented me in the purchase of this same property several years ago and handled everything brilliantly. When it came time to sell, Charles made the entire process as painless and smooth as possible. He went way over and above in protecting me in the transaction. Always responsive, he also took care of things behind the scenes, sparing me some of the gritty details of negotiations. I highly recommend Charles as a highly skilled professional who has earned 100% of my trust.
Liz B.
Review for Member: Charles DeLong
Zillow
Review We met Janice DeLong of DeLong Real Estate Group @another home showing- struck repore with her immediately. Her relaxed and informative style resonated with both my husband and I. As we anticipating a purchase there was no question who we needed to hire for the closing,. We leaned on her expertise as not being familiar with the Arizona home purchasing process- She readliy made herself available at all hours in any communication form(voice, call, text, email to aid in our assistance with every detail... I espescially was nervous due to the fact we were operating remotely & she would always be one step ahead and let us know the next steps- which made the entire closing process seamless. With over a decade worth of experience and managing her own real estate group we recommend Janice to anyone looking to land their dream home ~ we are ever so grateful & gave her An A+++ Thanks Again Janice !
Daniel
Review for Member: Charles DeLong
Zillow
Review Working with Janice DeLong was a fantastic experience from start to finish. Her knowledge of the Scottsdale market is outstanding and she has a really calm, friendly approach that made the whole process feel easy and enjoyable. Janice was always happy to show me homes in different areas (even ones that might not have been ideal) just to help me get a sense of the market, which I really appreciated (lesson learned ;)). She was incredibly responsive and well-connected, which meant we could go from offer to closing in just two weeks. I couldnt have asked for a better agent and highly recommend Janice and the DeLong Group
5xs2skfsb8
Review for Member: Charles DeLong
Zillow
Review Charles was amazing. This was my first time buying a home so it was a little overwhelming but Charles made it a very simple process. He explained it clearly and in my opinion went beyond his job duties to keep it as simple as possible.
Padams026
Review for Member: Charles DeLong
Zillow
Review From start to finish Charles did an exceptional job for us. Communicated with us almost everyday concerning the negotiation to buy the patio townhome. He offered his opinion on location positives as well as potential problems down the line we might be faced with. After the closing, he continued for about a week helping us in setting up the home such as matching the garage openers to our cars. Gave us a list of workmen and a handyman who finished up all the odds and ends. One would be very happy if they choose Charles to work with.
Mielad M.
Review for Member: Charles DeLong
Zillow
Review If I could give more stars, I would. We recently had the pleasure of working with Charles DeLong as our agent, and I cannot emphasize how happy we are that we did. He was knowledgeable, personable and extremely patient, going above and beyond to ensure we had all our questions and concerns addressed in a timely manner. Charles provided valuable insight and guidance, helping us navigate the complex and sometimes daunting world of real estate. He was a true advocate during the whole process from the first showing until we closed, and even after. We will only be using The DeLong Group for our real estate needs moving forward!
Ihsan M.
Review for Member: Charles DeLong
Zillow
Review I had a fantastic experience working with Charles. He was knowledgeable, responsive, and professional throughout the entire home-buying process. Thanks to his expertise, I was able to find and purchase my home quickly and smoothly. I highly recommend The Delong Group to anyone in need of a reliable and effective real estate agent.
Jake B.
Review for Member: Charles DeLong
Zillow
Review Charles was fantastic. He was a referral from our mortgage company as we were relocating from out if state and he did not disappoint. He helped us schedule showings over the course of several days and when the right deal presented itself he helped us secure the contract we were after. He was incredibly responsive to questions and concerns even outside normal business hours and all the way through closing! We would definitely recommend him to others!
DJ D.
Review for Member: Charles DeLong
Zillow
Review Charles and his team were great to work with. This was the 2nd home we purchased with Charles and his relationship with the seller once again helped us close the deal. He has extensive AZ market knowledge, and we recommend him and his team.
Carolyn G.
Review for Member: Charles DeLong
Zillow
Review Charles did an outstanding job helping us navigate the recent sale of our home. From advice on staging, so helping up navigate the shifting market, I always felt we had a strong support and advice from Charles. Would strongly recommend using Charles and his team
Cvdenigris
Review for Member: Charles DeLong
Zillow
Review Charles De Long is a totally professional Arizona real estate agent. In our option, there is no better person to help you get where youd like to be. Charles is a real person with good heart & knows his stuff! All his stuff! He is a FANTASTIC agent, who is honest, knows his limits & knows what his fiduciary duties are to his clients & upholds his honor with integrity & who really cares. He isnt afraid to put in any amount of the work needed to get it done & done right & he does it with ease! Amazingly! In the battles of todays real estate market, Charles is your best weapon to win the war! He did all of the above with our family & there is no one wed rather have representing us to get our needs accomplished than Charles De Long. Dont make the mistake of going with someone who falls way short of the great service that we know Charles can provide you. -Sincerely, Chris & Tambre ??
Denisehillman
Review for Member: Charles DeLong
Zillow
Review Great experience buying a condo in Scottsdale, mostly remotely from out of state. Everything went smoothly and by taking Charles' advice I made a successful offer on the first property I wanted to buy.
Michael R.
Review for Member: Charles DeLong
Zillow
Review It was such a pleasure working with Charles. He was very responsive, knowledgeable and anticipated what we needed to do. He worked with our lender to provide a credible challenge to the appraisal, as well as proactively provide all needed documentation.
Wes T.
Review for Member: Charles DeLong
Zillow
Review We used Charles and his team to help us purchase our first investment property and we couldnt have been happier with that decision. Charles found the property for us quickly and was very responsive throughout the entire process. Hes extremely knowledgeable and did an excellent job of making the process make sense for us as newer investors. That didnt end when the sale was final, either. Charles helped us find good contractors to clean the vents, re-tile the bathrooms, and refinish the showers. Charles didnt disappear because the job was done - he continued to deliver. If you are looking for a realtor, we urge you to consider Charles and his team. They will absolutely exceed your expectations!
Stacy O.
Review for Member: Charles DeLong
Zillow
Review Charles is extremely knowledgeable about the Scottsdale market. He was professional and responded quickly to any question. He listed and sold our home quickly for far more than we expected due to his thorough analysis of the market. We interviewed other agents and his professionalism and knowledge definitely stood out above the crowd. I cannot recommend Charles enough.
Ryan E.
Review for Member: Charles DeLong
Zillow
Review Charles has helped us buy, sell or rent four properties now and we would never consider letting anyone other than him help us with a real estate transaction in the future. He is simply the best at being professional while making a client feel that he has their best interest in mind by explaining even the littlest details of the process that may be confusing. Clear communication and always available, Charles is the best and we would recommend his services to anyone.
Zuser20150122151750569
Review for Member: Charles DeLong
Zillow
Review Charles and the DeLong team were absolutely amazing during our first home buyer process. They are knowledgeable, cutting edge, and assertive in a cut throat market. They got us our dream home in record time and on OUR terms. Their ability to be creative on terms definitely sealed the deal for us! Weve already been referring our family and friends to the DeLong team. We look forward to working with them again in the future.
Lajjones
Review for Member: Charles DeLong
Zillow
Review I have had the pleasure of working with Janice Delong, twice in the last 10 years. She is professional, level and non-judgmental. Janice takes care of business in an utmost efficient manner and she is flexible if needed. She is extremely competent, skilled and knowledgeable in her profession. She is personable, friendly and respectful and explains things in a way that is understandable and is always prepared and responsive. She understands the legalities of real estate and the market and is well connected and is current on the technical platforms that are used for a listing. She is one of those people that when she says she is going to do something, she gets it done. If you ask her to do something or not to do something, she listens. She is available and when she makes an appointment she shows up on time and prepared. You just dont forget Janice as a aEURoego to personaEUR? when it comes to selling a home, I found her easily online after a decade. I highly recommend Janice Delong as a Real Estate Professional on every level. Janice is hardworking and can make a stressful transaction feel and appear seamless AND, most of all make it profitable.
Reliance C.
Review for Member: Charles DeLong
Zillow
Review Charles is a true master at his craft. This is the 5th home I have bought through him and another seamless and amazing experience as always!! When it comes to finding your dream home negotiate in your dream price theres nobody better than Charles!
DJ D.
Review for Member: Charles DeLong
Zillow
Review Charles and his team provided the best home buying process we could have asked for. This was our first home and going into the process, in this market was intimidating. Charles laid all of our fears and worries to rest with his professionalism and knowledge around the Valley. We put an offer in on the first house we saw and it was accepted that night and we closed within a month! Charles was in constant communication with us throughout the process and his professionalism in past dealings helped us get this home. We couldn't be more grateful that we used the DeLong team.
J D.
Review for Member: Charles DeLong
Zillow
Review Charles has an eye for the real estate market and is super knowledgeable. His follow through and ease to work with was amongst the very best I have ever worked with and I've worked with hundreds of Realtors as a lender in many different markets across many different states. So if you have the opportunity to work with Charles, take the opportunity and work with him; you'll be glad that you did!
Robinjcaldwell
Review for Member: Charles DeLong
Zillow
Review When my wife and I decided to sell our condo in Scottsdale in the middle of January, remotely from Canada and in the middle of the COVID pandemic, we figured it would be a daunting experience.That was, until we were introduced to Janice Delong. Right from the very first phone conversation, where Janice came across with a sincere, calming and confident demeanour , we knew we had the right person to handle the sale. Within two weeks of listing, Janice had our place repainted, new carpets and staged, all at extremely good prices and ready to show. Two weeks later, after a couple of open houses and about a dozen showings, we had an offer. They deal closed March 15th at a much higher price than we expected. To claim she is in the top 1% of realtors in Scottsdale, Janice is being modest. She is the Best !!
Tim N.
Review for Member: Charles DeLong
Zillow
Review Would highly recommend partnering with Charles. His attention to detail and professional customer centric nature is impressive. Charles leverraged his network to prepare the home for sale. The home sold prior to even going on the market & sold above market. I would recommend you meet with Charles if you are planning to sell or purchase a home. Thank you Charles.
Kvillano16
Review for Member: Charles DeLong
Zillow
Review Charles at The Delong Group is an exceptional realtor and such a pleasure to work with. He is friendly, professional, and extremely knowledgeable and experienced. He has made both selling and buying my condo a wonderful and painless experience. I highly recommend The Delong Group, especially Charles, for all your real estate needs!
Wesley N.
Review for Member: Charles DeLong
Zillow
Review Charles is reliable, knowledgeable and trustworthy all youd want in an agent. He saved us money in closing costs and was always available to walk thru contracts and explain every detail of our contract.
Max D.
Review for Member: Charles DeLong
Zillow
Review Charles was there for me for every step of the process. When my mortgage lender dropped the ball, Charles picked it up and carried it through the finish line. He went above and beyond for me and helped me get in a home of my dreams!
Ryan E.
Review for Member: Charles DeLong
Zillow
Review Charles has helped my wife and I on three real estate transactions and also offered valuable advice on the industry itself. He brings to the table a superior level of professionalism and knowledge that is equally matched by his personable demeanor and communication. As a client, this makes you feel as though you are getting the best service by someone you can trust; and we will continue to trust Charles with any real estate transactions/inquiries we may have in the future.
Zacharie F.
Review for Member: Charles DeLong
Zillow
Review Charles was extremely helpful in finding me both a temporary rental and home purchase. His expertise helped me through the negotiations and loan process. Highly recommend to anyone in the market.
Brandon S.
Review for Member: Charles DeLong
Zillow
Review Charles is hands down one of the best real estate agents I've had the pleasure of working with. He talks to you like a person and walks you through the process. Unlike other realtors I've tried, he was never pushy and always there to clear up anything I didn't understand. I'm so thankful he was there to help me through selling my house.
PhyllisGross
Review for Member: Charles DeLong
Zillow
Review Charles was absolutely amazing! He knew the history of our property and sold in in one day. Helpful, honest and straightforward...we looked to him for guidance for we were in Florida and he made the process easy. We cannot say enough good things about Charles. I would highly recommend him to anyone looking to buy or sell in Arizona!
Aztj41
Review for Member: Charles DeLong
Zillow
Review Wonderful experience, Charles is very knowledgable honest and fully focused on his clients. I would not hesitate to recommend Charles. It was a stressful time for me and Charles took his time and went above and beyond all my expectations. He is truly nice guy and enjoyable to work with.
Mmosereisci
Review for Member: Charles DeLong
Zillow
Review My wife and I purchased a property from out of town and could not be more pleased with the leads, the help, and the follow up with our purchase. Charles has gone above and beyond for us, helping along the way with info, negotiations, references on addition work we would like thru closing and STILL helping us. I would highly recommend him to anyone looking for a solid realtor, either local or especially if you are looking from out of town. He made the process as easy as it can be in buying a home. Thanks again Charles.
Rzuko2828
Review for Member: Charles DeLong
Zillow
Review We have used Janice for 3 separate homes now and she is without a doubt one of the most professional and capable realtors in the greater Phoenix area. Her experience is obvious as she works through any and all problems, provides solutions and works diligently to accomplish all targets and goals. Whats more, is that she is ALWAYS available via text and call, which is very important to me, especially being that home buying is so fluid and adapting to changes quickly is a must. I would HIGHLY recommend Janice DeLong! If there was a 6th star shed have it!
Atzaniburman
Review for Member: Charles DeLong
Zillow
Review My husband and I met Charles DeLong on a visit from Oregon in October of 2018, when we decided to look at properties, here in Scottsdale, for year-round occupancy. When we returned to Oregon, he followed up with emails and suggestions, and upon our return in February/March he took us to see the places that fit our criteria in Scottsdale. We were very impressed with his knowledge of the condo market, and how he had done extensive research on the properties which most interested us. He took us out to see a number of properties, and when we thought the one we loved was beyond our reach (since we didnt have an offer on our home in Oregon) he showed initiative by inquiring about the possibility of a contingency deal for us without an offer. That was above and beyond what we expected from our agent in this market. As it turned out, our house was sold before our plane landed back in Oregon. Everything fell beautifully into place, and we are delighted with our new home. Charles continues to communicate with us, giving us assistance during our move and still remains a friend and a great source of information. Thank you Charles. Susan and Doug Burman
Zuser20151128123415756
Review for Member: Charles DeLong
Zillow
Review Charles is great. He helped my husband and I purchase a house in North Scottsdale. He moved quickly on our offer on a Sunday (Father's Day) and we luckily got the home. I really thank him for being so quick and responsive to get our perfect home! Charles also gave me referrals for all the remodeling work which saved me a ton of time! He is not pushy at all, just super helpful. I would not hesitate to utilize his services again in the future!
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