Note: Reviews may include other agents on their team
What clients say about this agent....
User30948597
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewCasey communicated promptly with us during the entire process. He is knowledgeable, honest and easy to work with. He recommended things we could do to sell our home quickly. We sold our home within hours after he listed it. I would definitely recommend Casey and the team at Segrest Flaherty Group.
Kemperra
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewMy wife Ann and I will be retiring soon and returning to our hometown of Louisville KY. Casey Flaherty helped us find our forever home. Throughout the process, Casey was great. He knew where we wanted to be and just what we were looking for in a home. He was always available when we needed him - night, weekends...it didn?t matter - Casey was there for us. If you?re looking for a home in the Louisville area, we would recommend Casey without reservation.
Zuser20190520091352362
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewAs a first time homebuyer, I was initially overwhelmed by the process of finding a home. After Casey Flaherty with the Segrest Flaherty Group began working with me, he made the search as easy as it could be, being knowledgeable in the market. After looking off and on for about a year, Casey continued to remain determined that I would find the right place. When I eventually found the right property, he was helpful and professional in answering any questions I had during the negotiation and purchase. I recommend Casey to help you find your next place.
Jhodge81020
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewHe did answer all of our question he was easy for our loan officer to contact them to ask them question he was very friendly we shot him a price and he had a talk with the seller and we worked it out to where we can afford it
Justin H.
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewHe did answer all of our question he was easy for our loan officer to contact them to ask them question he was very friendly we shot him a price and he had a talk with the seller and we worked it out to where we can afford it
Jackson J.
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewCasey helped me my first house and made it as seamless as possible. I could call or text anytime I needed anything and nothing was left untouched. Really appreciate everything he and his group are doing and highly suggest going with him!
B S.
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewAs a first time buyer they eliminated a lot of the stress and handled things very efficiently. There honesty and integrity are first rate and truly do help the costumer.
Lynnsey S.
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewMy fiance and I were looking to stop renting and find our first home! Casey was an infinite amount of characteristics you would want in a realtor, but most importantly, he was supportive and always wanted us to feel comfortable with any decision we were making. Casey will be who we call first when we decide to purchase again!
Cgwheeler98
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewCasey and the team helped me purchase my first home. I am very thankful for Casey, as he walked me through the whole process from start to finish. I would definitely recommend him to anyone looking to buy their first home! Thank you to Casey and the Segrest-Flaherty Group!
Fazhang09
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewGreat company and closing and everything went smoothly. I would use them again and would recommend friends and family to use them. The agent that I had was nice and fast. They responded at a good rate and will always get back to you
Katepride926
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewWe bought a home with Segrest Group (working directly with Trish) about two years ago. Though the home was outside of the area we asked to be looking in and did not have all of the amenities we wanted, we were in a time crunch and went ahead on buying it. We ended up HATING this home and planning to get out of it in 5 years. However, my husbands job changed and we ended up needing to sell our home to relocate sooner. We contacted Segrest Group to give them another try as this agent came highly recommended by a beloved family member. Working with Trish the first time as buyers, she was highly responsive and made us feel like a priority. The second time around, Trish was still highly responsive but inconsiderate and downright rude on occasion. Trish was displeased with the limited availability we had to show our home (my husband and I both worked from home and had an infant at the time). Though we still sold this home in three days, she said our schedule was too rigid for people to get in. Next, Trish scheduled a termite inspection without consulting us. The inspector showed up at the door and woke our infant son from his nap. After attempting to blame the scheduling on someone else, Trish apologized for scheduling it without notifying us. Everyone makes mistakes and this could have been written off, but mistakes continued. Trish attempted to have us close on a date convenient for her, again without consulting us. When I addressed this issue with her, she interrupted me over the phone saying Stop talking. I have never been talked to in this manor by a person who is supposed to be working for me in my life! She failed to apologize and still was not communicating with us effectively. After voicing our displeasure, Trish complained our home was only one of 22 closings (she) had to deal with. As a customer, I do not have interest in hearing a realtor complain about their job! If Trish had too much to deal with, she shouldnt have taken us on as a client. When a date was finally settled to close, Trish texted us that she would be late. She then entered the room yelling at someone on the phone. The attorney made a shocked face, rolled her eyes and continued with the closing documents. She did not speak to either my husband or I directly, or even thank us for our business. I would avoid this group and realtor at ALL cost!
Chris M.
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewSegrest group did a great job on finding us our house we been looking for. And our realtor Kolton Clark did a great job and was great about responding to us at anytime we needed him.
Desarae M.
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewGreat to work with and very responsive! We chose a very difficult lender but they stuck through it with us. They handled the stressful situation very well. They even made us a small welcome home kit!
Holly G.
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewCasey Flaherty has been our realtor for both houses that we have purchased and he is currently the one selling our house now. Extremely knowledgable, professional, and responsive!!! Highly recommend him and the Segrist Group!!!
Zuser20160912190017673
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewThe Segrest Group works as a great team. We started talking with Trish but she was out of town and referred us to Austin who got the ball rolling from there. He listened intently to what we were looking for and patiently showed us homes over 2 full days. In those 2 days even though we did not get our dream home, Austin continued to look for homes while we were out of state. Throughout the whole process Austin was extremely professional and personable understanding our needs, wants, and dreams in our first home. Taking the time to show us many homes and going back to a couple multiple times. Austin?s background made him extremely knowledgeable about home construction and renovation in the Louisville area. He tried to find the positive in each home but was honest when it came to flaws. Austin was beside us every step of the way from looking for home, to putting in an offer, to getting all the paper work together for closing. He is truely a fantastic agent and honor to call him a friend now.
Dmorgan2805
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewI was buying a house in Kentucky, from Tennessee. The agent spent an inordinate amount of time finding and checking on available homes for me. I could call, text, or email her at anytime and she would answer right away. I would recommend the Segrest Group to anyone. In state or out.
Billlose9
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewThe Segrest Group was highly recommended by friends. Upon contacting the company, the owner herself Trish came to my home to discuss what simple improvements I should do for a quick sale, and provided 'comps' to help us set a competitive sale price. Her input and the work of her team resulted in a quick sale. Many thanks to Trish, Jennifer, and the whole team at the Segrest Group.
LisaFloore
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewI have used The Segrest group both times I have listed l my properties. With their help an guidance, I received accepted offers 14 days after listing and the First day after listing on the second home. The staging guidance, wonderful photos, and excellent marketing made listing and selling so much easier. If I ever move again, I will contact them first thing. Trish and the entire staff are very knowledgeable and helpful. I do not think there is another agency that is more familiar with the Louisville area, especially the Middletown area. I had been searching for the perfect property in Middletown for 3 years and thanks to Trish and her team I was able to find it!
Longsw8
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewI couldn't have had a more knowledgeable, helpful and professional agent than Ann Elizabeth Delahanty with the Segrest Group. It made the whole initial experience of buying a home less stressful. No matter what new issue popped up during the process she was right there to get it resolved quickly when it occurred. I would not recommend anyone else to have when you are buying or selling a home. She's the best.
Mrlose01
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewThe Segrest Group is awesome! They found the perfect house and walked me through each step of the buying process. It was obvious from the beginning that they are a top notch team of realtors with many years of experience. I would recommend the Segrest Group to anyone looking to buy or sell a home.
Bobgray10
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewSegrest Group was great to deal with when I sold my house. The service they gave helped me out greatly. Everything was done in timely manners. Thanks everyone
Timspanyer
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewOur realtor team worked hard to find us a home as well as sell our house. It only took two months to buy, sell, close and move to our new home. Great people to work with.
Tim O.
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewSegrest Group is great! Justin O'Dell is great! Justin has an extensive knowledge of the real estate market and has consistently given us good advice that has helped in various situations. Justin's friendly attitude and knowledge of his trade reflects highly on the traits of the Segrest Group. Always there to help, 24/7 with any worry or question we had. I recommend this to everyone I know buying/selling their home.
Reedwunderlich
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewEasy to get in contact with and they go out of there way to keep you up to date with what is going on. Very pleased. My closing ran into a few problems that I belive the segrest group was able to get resovled and keep everything on track to close on time.
Bolade9
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
Reviewthey provided me with great service, had my back the whole experience and was very responsive and prompt to all my questions and concerns. recommended vendors for services that I needed
Maor S.
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewThe best team. Help you with our house in a rapid and professional way. Open house, advertising, negotiations, closing the deal, set up the closing, perfect.
Jen M.
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewWe had a great experience with Justin O'dell from the Segrest Group. He went above & beyond to help us find a home. He even knocked on doors in the neighborhood that we liked to try & find people willing to sell.
User4055672
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewI was having trouble with my internet signal and my agent refused to meet with me to look over the contract and write a counter offer. She said that she does everything electronically or over the phone; which caused extensive communication problems. She also failed to tell me the closing date, so when I finally got in touch with someone in her office, I only had five days to move. This was an exhausting process and I am honestly to tired to share all of the details; however, I would NOT recommend Segrest Group!
Kathe502
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewSegrest group are great to work with. Lisa is very professional and personable. She was very accommodating to our schedule for viewing the home we bought and kept us updated.
User2599444
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewBuying a home from a different state is challenging, but we had a fantastic experience. The responsiveness to our needs and timelines went above and beyond expectations. For example, on very short notice, we scheduled a Sunday afternoon over Thanksgiving weekend to come into town and see houses. The awesome folks at Segrest Group went above and beyond to make sure we could see all the houses we needed to.
Cmartin11882
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewTrish Segrest and her team were extremely helpful with selling our home. After meeting with other realtors, not one could compare to the service provided by this team. They are very up to date on technology, utilizing social media with our consent to market our house as much as possible. They also utilize a great app to making showing the house a simple process. Our house was sold within a week and the closing process was very simple. We would definitely refer the Segrest Group to our friends and family!
Lntwyman10
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewMy experience with Segrest Group was truly wonderful. Dana Mullens was so great to work with, as me and my fiance searched for our first home. She was patient, helpful and always motivated to help us find our dream home. I would recommend her to anyone who is looking to buy a house!
Jyates45
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewJustin O'Dell and the Segrest group are knowledgeable and creative. The fact that we sold our house in 14 days is a testament to their attention to detail and awareness of the market. Never assumptive, the selling experience was made easy by their perfect level of attention and contact. Thank you Justin O'Dell and the Segrerst group.
Steve
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewI highly recommend Gary Polsgrove and the Segrest Group to anyone seeking skilled professional assistance selling their home. I contacted Gary Polsgrove of Keller-Williams Segrest Group because I had witnessed him sell properties quickly that had languished on the market for many many months with other real estate brokers. Gary was immediately responsive, extremely accommodating, and very personable. He met me at my home, on my schedule, and explained the entire plan of attack we were going to use to sell my single family house. With Gary's expert assistance I executed the plan and had a signed purchase agreement within 48 hours of listing the property. I believe that says it all.
Tl H.
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewQuick contract. Negotiated quickly and responsibly. Handled all deadlines imposed by buyers. Only wished other interested parties would have been shown our property in case this contract fell through.
Jsfaller
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewThere is just no way to describe the efforts this group gave our needs. We are new here and have serveral hurdles with our family size and situation. Trish, Justin and the Segrest group are beyond great at what they do. Thank you so very much!
Tanyafaller
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewWe have never had some one work night and day to find the perfect home for my family but the Segrest group did. This company listened to what we could and could not do, and they took that information and found the perfect home. Thank you Segrest Group your the best.
Timothyphite
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewTrish from Segrest group worked tirelessly to sell my home. We had showing after showing, and she never lost enthusiasm even though my house was on the market for a year.
Lheimbrock
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewWe have used and recommended the Segrest Group many times and every time with excellent results. They have helped us sell 2 homes and buy 3. They have done a complete job every time from advising us on how to prepare home before listing, setting an appropriate asking price and making the closing process almost effortless.
Codyjaggers0101
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
Reviewl Would definitely recommend the Segrest Group! Everyone in the office was very nice to work with and if I ever needed anything they were on top of it to make it happen!
Luvnlifenolin
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewMy mother started using Trish Segrest in the mid 90's, when I needed to sale a house my mother recommended Trish. I gave Trish a call and have been working with Trish since 2000. I do many flip houses and most sale with in the first month of my listing. My last listing with Trish was listed in mid January 2015 at 449500.00 which just went under contract april 14th. I would never use another realtor when saling my home. Trish as a very friendly fun person to be around as well.
Athenway
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewThe Segrest Group was wonderful. Never, at any time, did we feel out of the loop or ignored. They are tireless in their drive to help and make all parties satisfied and happy. If I had known that our experience would have been this pleasant, we would have put our house up for sale way sooner.
Jhaston2
Review for Member: Casey Flaherty / Segrest Flaherty Group
Zillow
ReviewVery helpful and made the process easy. Always kept our best interest in mind. Anytime we had a question he was quick to respond. Kept us motivated to get the best price possible. He provided a stager that assisted us in optimizing our space.