Note: Reviews may include other agents on their team
What clients say about this agent....
Edward B.
Review for Member: Carol Steven
Many thanks and praises for a job well done We were a difficult case for anyone to tackle but she came through for us for our move From NY to SC. She even put us in touch with a realtor in SC to help us with our new home there. Whatever her commission was, it wasnt enough for all the work and time she put into our well-being. Thank you Carol!
Hina S.
Review for Member: Carol Steven
She is friendly, curtious and knowledgeable. She helped us with any questions we had and any time of the day including weekends. Ill recommend her for real estate services.
Seandrews2
Review for Member: Carol Steven
ZillowVERIFIEDWe had a great experience; Carol Steven is wonderful and so knowledgeable. We would not have found a new home without her. She is invaluable and a true professional.
Tim R.
Review for Member: Carol Steven
ZillowVERIFIED Carol provided us with an excellent plan to price, show and sell our home. It was apparent from the sale of our house the first weekend it was listed and the amount obtained from the sale, that she is a very skilled and experienced realtor. We can not say enough good things about Carol. She made us comfortable through every phase. She is a wonderful communicator and she made the entire process enjoyable. Thanks Carol!
Trisha0083
Review for Member: Carol Steven
ZillowVERIFIED Carol was our buyer's agent for new construction, and did an absolutely terrific job. She has an immense amount of knowledge about builders in the area, which let us know not just who had projects underway but important information about the business practices, build quality, and general processes used by each builder. Carol also takes the time to review documents, look for deals that might not be publicized on those third-party apps, and find the best possible deal for her buyers. In our case she found an offer that wasn't fully public, but which translated into $15,000 of free upgrades on our build. She is a force of nature who always has your back, and who uses her experience and contacts to advocate tirelessly for her clients. We couldn't be happier that we had Carol as our agent.
Isabella
Review for Member: Carol Steven
ZillowVERIFIED Carol was exactly the realtor we needed and were looking for. She knows how to get things done and advocate for her clients. She is also great with communication and staying on top of things. She helped us get our home in a competitive market in upstate New york. Highly recommend.
Drodger
Review for Member: Carol Steven
ZillowVERIFIED Carol Steven has done it again for us -- she helped us purchase a property and made the entire process painless and smooth. We found the right place for us, and she helped us along every step of the way. Thanks, Carol!
Edward B.
Review for Member: Carol Steven
ZillowVERIFIED I Want to give Carol a lot more than 5 stars. She totally deserves it. She went above and beyond for us from the start. She is definitely not your average realtor. She cared for us like family from the first time we spoke about moving to SC. Carol was very sensitive to our needs and made us feel like we were her only client when we knew we weren't. We highly recommend Carol for everything real estate.
User4666036
Review for Member: Carol Steven
ZillowVERIFIED I am so incredibly grateful to Carol Steven for her hard work and dedication in the process of selling my Niskayuna home. From start to finish, Carol's professionalism and decades of experience made all the difference in guiding to a smooth and timely close!
Darlenela
Review for Member: Carol Steven
ZillowVERIFIED We cant thank Carol Steven enough for helping to sell our Dads house. Carol is fantastic. She is very knowledgeable and communicated every step of the process. Answered any questions immediately. She has made what has been a stressful time so easy and smooth. I have hired Carol in the past and will hire her again.
Grennyw
Review for Member: Carol Steven
ZillowVERIFIED Carol is the real deal- kind, great communicator and has her clients best interest at heart! She made me feel so important and that I was a top priority to buy a home that I would love as a first time home buyer! She answered all my phone calls, texts and emails promptly. She has exceptional knowledge in real estate and the buying process. She attended my inspection,secured vendor proposals, my closing walk through and my closing, guiding me every step of the way as needed. She gave me a wonderful gift for hiring her to be my Realtor and closing on my new home: she made a donation to any nonprofit organization of my choice, on my behalf. This was extremely heartfelt for me to choose as I begin the new adventure of homeownership! I bought a house with Carol but also gained a wealth of information in order to make my house a home.
Smallia7447
Review for Member: Carol Steven
ZillowVERIFIED After losing both my parents, I needed to sell their house. From my first meeting with Carol, I knew she was going to be great. I was not disappointed! Her knowledge of the market, the selling process as well as her ability to clearly communicate the status and next steps made the process significantly less stressful than it could have been. She listened to my concerns and questions and helped me navigate the process with extreme sensitivity and professionalism. She is highly motivated and has resources to address any needs that come up. She is hands on and took much of the burden off me. Carol was extraordinary & I could not have had a better Real Estate Agent to sell my house.
Monica M.
Review for Member: Carol Steven
ZillowVERIFIED After we moved here from Florida , Carol was referred from an agent we know in DE. From our first chat she was pleasant and engaging as though we were already friends. She was great, guiding us to start our search, how to apply for a loan, info about areas and counties we were interested in and kept in touch while we paused our search. When we happened upon the house we wanted , she jumped into action and got us that house! Always available to answer a question, and suggestions when we didn't know what to ask the inspector, and kept us up to speed on NY standards and laws. This is not our first home purchase, and she made it as smooth as awesome NYS honey! Thank you Carol!
Millersarahj3
Review for Member: Carol Steven
ZillowVERIFIED My experience with Carol was truly top-notch! From the beginning, Carol listened to my needs/wishes and thoughtfully managed my home search accordingly. She is an excellent communicator, is trustworthy and a consummate professional. Shes also a skilled negotiator who saved me some money during negotiations! You will not be disappointed if Carol is your partner for your home purchase or sale.
Irene B.
Review for Member: Carol Steven
ZillowVERIFIED Carol is very knowledgeable and responsive to her clients needs. She is able to answer any concerns and walk the client through the process efficiently and effectively. Carol knew we were already out of state and assisted in anyway that she could to make this go smoothly. She helped us get disposal of items we were not taking. She contracted to get our house cleaned, advised on what we needed to get the house ready for sale. She helped us contract to get the rugs cleaned. She made sure everyone was on board and ready for the closing. She made everything quick and easy. I would recommend Carol to anyone looking to buy or sell.
Hinash
Review for Member: Carol Steven
ZillowVERIFIED Carol was there for us every step of the way for the sale of our home. She was available on weekends and evenings. I would recommend her for any real estate transaction.
4jcgolden
Review for Member: Carol Steven
ZillowVERIFIED Carol Steven was the most proficient & professional Realtor we ever worked with. We received superior advice & service from her way before even putting our house on the market.Carol checked in with us regularly and kept us up to date with current market trends. Her wealth of knowledge was amazing! There was nothing for us to worry about because she always had things covered. Her action plan for listing our house was a total success with an immediate sale. We couldn't be happier with this experience and we strongly recommend her services. You'll be glad you chose Carol Steven!
Tracy R.
Review for Member: Carol Steven
ZillowVERIFIED Carol was prepared with data to guide in pricing my home and was proactive at every stage of the process. Carol was able to get multiple bidders and she sold my house fast.
Mary C.
Review for Member: Carol Steven
ZillowVERIFIED I found Carol Steven to be just as wonderful as the glowing reviews that had described her when I was trying to select a top notch realtor to sell our home. I enjoyed her positive and upbeat nature as we discussed the listing price. She assured me that our home was priced right and that there would be several offers, some above the asking price. Within days, we had several offers above the asking price! It was a pleasure to have a knowledgeable professional guiding us. In addition, Carol is dedicated to her clients and works tirelessly on their behalf. I know this for a fact. I'm happy I called her and I would encourage you to do the same if you are interested in buying or selling a home. It will be a well planned business deal without unnecessary stress. Thank you, Carol!
Lindseyk1208
Review for Member: Carol Steven
ZillowVERIFIED Carol was amazing! Helped sell my house at a great price and helped find our dream house in our price range and location. She went above and beyond. Highly recommend!
Kathleen L.
Review for Member: Carol Steven
Carol Steven spent two hours with us explaining the home sale process honestly and thoroughly. She was a fantastic resource for other services related to it including the lawyer, moving company, and home clean out service. She kept us informed every step of the way as the sale progressed until the closing. She offered her continued service to me in finding another home for myself and she asked me to update her on what I was doing. She sincerely cares!
Charles L.
Review for Member: Carol Steven
ZillowVERIFIED After hearing countless stories about the horrors of real estate agents I am still astounded by the knowledge, professionalism and understanding displayed by Carol Steven. She foretold each step of the process before it occurred. And, lo and behold, she was right each and every time. I needed a lot of hand holding and she was there for my every call day or night. She made the process that I thought would be deplorable, to something straightforward and simple. You'd be doing yourself a disservice if you didn't reach out to her.
Jon C.
Review for Member: Carol Steven
ZillowVERIFIED Carol Steven was truly a blessing to work with. From day one, she was straightforward, honest, and completely professional. She didnt waste our time or sugarcoat anythingaEUR"she got right to the point, which we really appreciated.Her experience showed in every step of the process. She steered us away from some tough situations that we wouldnt have seen coming on our own, and she always had our best interest at heart. You could tell she genuinely cared about helping us find the righthomeaEUR"not just any home. Were so thankful God placed her in our path. Carol made the whole process smoother, less stressful, and even uplifting at times.Shes more than just a great real estate agentaEUR"shes someone you can truly trust.Thank you, Carol, for your guidance, your honesty, and your heart. We couldnt have done this without you!
Brnrpp82
Review for Member: Carol Steven
ZillowVERIFIED Carol was great throughout the entire process. Answered all of my questions quickly and completely no matter when I sent them. Extremely knowledgeable and I was very impressed with her professionalism.Carol was great throughout the entire process. Answered all of my questions quickly and completely no matter when I sent them. Extremely knowledgeable and I was very impressed with her professionalism.
Barbarakessler42
Review for Member: Carol Steven
ZillowVERIFIED Carol was an outstanding realtor! Her knowledge of the business and her commitment and support enabled my family to purchase our dream home! The entire process was smooth. She is a professional with sincerity.
Kdshohfi
Review for Member: Carol Steven
ZillowVERIFIED Carol was absolutely phenomenal & I could not have had a better Real Estate Agent to sell my house. Carol has exceptional Market knowledge & provided valuable insights & advice. She is professional yet shows genuine care & support for her clients .Carol kept me informed each step of the way & made the sale process less stressful for me. I would highly recommend Carol to anyone selling or buying a house.
Denise K.
Review for Member: Carol Steven
ZillowVERIFIED Carol's knowledge and energy made our dream of selling our home early and traveling in our RV for 2 months before our new home was completed come true. Our house sold within 24 hours and we received more than our asking price. We closed 6 weeks later. Many "THANKS" to Carol, who used her real estate knowledge and years of experience to suggest a plan to sell our house and give us the opportunity to "live the dream".
Dngarm199
Review for Member: Carol Steven
ZillowVERIFIED Carol made our experience both buying and selling our houses stress free. She followed up on all phases of the process and kept us informed. Even after closing she assisted us in securing various services. We would recommend Carol to anyone planning to buy or sell a home.
Revpaulgmead
Review for Member: Carol Steven
ZillowVERIFIED Some people do a lot of talkingaEUR| Some people do a lot of listeningaEUR| Carol did a lot of listeningaEUR| And because she listened a lotaEUR| My wife and I love our home a lotaEUR| TOP SHELF!!! Its just so nice to have someone walk you through the house buying process with the kind of knowledge needed to make a potential lifelong purchase.
AL J.
Review for Member: Carol Steven
ZillowVERIFIED Carol Steven is, by far, one of the best Real Estate Agents I've ever had the pleasure of working with. Even though my schedule was, at times, very demanding, she always assisted me and found the time to keep me informed on all things happening within the process. For all my future transactions, I'm not going to anyone else. Carol is the one I'll trust.
Jarmor320
Review for Member: Carol Steven
ZillowVERIFIED Carol is an exceptional realtor with a positive and professional attitude. We welcomed her words of wisdom/suggestions for selling our home. We implemented her changes and believe they aided in selling our home. She understands the real estate market and works diligently with you to achieve the ultimate goal of SOLD. The entire process was smooth due to her years of experience and attention to detail. We would work with her again. Thank you Carol! It was a pleasure working with you.
James E.
Review for Member: Carol Steven
ZillowVERIFIED Carol Steven is simply the best!! Carol helped to make our dream of moving to Florida a reality. More than ethically upstanding, Carol was an essential and dependable part of maintaining our home while on the market when we moved to our new home down south. I appreciate Carol's no-no sense approach and her patience with me/us when explaining the ins and outs and unexpected "roadblocks" that can occur during the selling process. If one wants the peace of mind and security they deserve from a realtor when selling their home...Carol Steven is your "go to"! Thank you Carol!!
User1292643
Review for Member: Carol Steven
ZillowVERIFIED Our experience with Carol Steven was nothing short of exceptional. Selling our home from out of state was a complex process, but Carol made it seamless and stress-free. She served as our trusted eyes and ears on the ground, demonstrating a level of commitment and expertise that far exceeded our expectations. Carol meticulously managed every aspect of preparing our home for the market, including coordinating with cleaners, contractors, lawn care professionals, photographers, inspectors, and attorneys. Her attention to detail and proactive approach ensured our home was in perfect condition to attract buyers. Thanks to Carols skillful negotiation and strategic marketing, we received a cash offer above our asking price within days of hitting the market. She guided us through every step of the closing process with professionalism and care, ensuring a smooth transaction. If you are looking to sell or buy a home, we wholeheartedly recommend Carol Steven. Her dedication, expertise, and results truly set her apart in the real estate industry.
Bakerdl001
Review for Member: Carol Steven
ZillowVERIFIED Carol Steven gained our confidence from the get-go. Carol is not only knowledgeable and professional but is a person with integrity that cares deeply about her client. She listens carefully to her client's concerns and goals and is an excellent communicator. Carol is extremely responsive to questions or concerns throughout the entire process. She was always available to calm my jitters! My husband and I could not have chosen a better real estate professional to sell our home, nor been more pleased with the outcome. Carol's methodology, and attention to detail works! Additionally, Carol is just simply a lovely person and a class act!
Tracey R.
Review for Member: Carol Steven
ZillowVERIFIED aEURoeI interviewed several realtors when listing my home and chose Carol because she was professional, thorough and well versed in all things real estate. She made selling my home a top priority. Throughout the process, she communicated clearly and handled every detail to perfect. Carol is better than a 5 star rating and I highly recommend her.aEUR? aEUR" TR
Cidkid
Review for Member: Carol Steven
ZillowVERIFIED Carol is an expert in her profession and extremely knowledgeable in real estate. A great communicator who kept me informed of everything, every step of the way in selling my home. The best of the best and I would recommend her to anyone selling or buying a property.
Lethier42
Review for Member: Carol Steven
ZillowVERIFIED Carol is a selling star,who deserves much more than 5 stars! Carol sold my in-laws home a few years back and did such an amazing job, I reached out to her to sell my home. She was thorough,professional and guided me every step of the way. Carol's broad expertise in the real estate market is exceptional. I would highly recommend Carol with all your real estate needs!
User53591075
Review for Member: Carol Steven
ZillowVERIFIED We suddenly and quite unexpectedly found ourselves needing to clear and sell our folks home after our fathers passing. We didnt know where or how to begin, but fortunately for us a friend and former client of Carols pointed us in her direction. We had a tremendous amount of work to do in a very short period of time, and we're not sure how wed have accomplished it all without Carols encouragement, guidance, and absolutely remarkable connections with service providers of all sorts throughout the community. She went far above and beyond our expectations of a Realtor to help us get the house prepared and SOLD during an extremely trying time for us. We felt her personalized care from our first FaceTime visit from afar to the closing, and beyond. She has helped so many people in similar circumstances to ours. She proved herself a consummate businesswoman and also a sincerely caring professional. Shes ethical and straightforwardaEUR|no games, no surprises, no jargon. Shes justifiably confident and extremely competent. (Now if we could only clone her and get her help where we live, on the other side of the country!) We would work with Carol again in a heartbeat and we recommend her most highly. 5 stars PLUS!
Hrh547276
Review for Member: Carol Steven
ZillowVERIFIED Carol is by far the best realtor I have worked with in buying a new home and over my lifetime I have bought a dozen different properties. From the beginning, Carol made sure she understood exactly the type of property that my wife and I were looking for, asking the right questions and showing interest and enthusiasm in finding us a new home. Carol was always available to answer our questions about potential houses to view and made sure they met the requirements we wanted in our new home. After we found the home we were looking for, Carol was on top of everything to get our contract proposal submitted promptly. She was definitely excited for us when our offer was accepted. Her excellent work continued through the closing and she still checks in with us to see how we are doing and if there is anything else she can help us with. You would be hard pressed to find a more dedicated and focused agent than Carol.
Dbusk22
Review for Member: Carol Steven
ZillowVERIFIED Carol was amazing to work with to sell my house. She guided me through a difficult process with an ex-spouse. Carol provided a very detailed analysis of what she thought the property could be listed for, along with different tiers of improvements that could be made to increase the listing price. She is friendly, attentive, and dedicated to getting the house sold.
Tmuschett76
Review for Member: Carol Steven
ZillowVERIFIED I want to share a little bit about the exceptional experience that my family had purchasing our dream home in Clifton Park NY with our realtor Carol Steven. We had a complicated and extensive list of [ wants, needs, and absolutely nots ] And unsuccessfully tried to navigate the world of online listings and showings on our own - then we reached out to Carol Steven through a listing app on my phone and she made the world of difference. We've bought and sold several personal and investment properties over the years and I can honestly say Carol Steven is by far the best realtor that we have ever come across and worked with. Carol listened keenly to us - garnering a clear understanding of our likes, dislikes, wants, and needs. Her input gave clarity and helped define a path of pursuit for our ideal house. I would dare to say that every challenge became like a walk in the park with her vast knowledge, resources, and expertise. Needless to say we found our dream home. To be transparent we didn't get everything on our list, but don't feel bad for us - getting 98% of our list and staying within budget is a success, we are very happy! We intend on purchasing another investment property shortly and Carol Steven is the only realtor we will be working with. If you need to buy/sell or rent a home, navigate the sea of complexity, and avoid pitfalls then my family and I highly recommend none other than Carol Steven.
Dmorlock20
Review for Member: Carol Steven
ZillowVERIFIED Carol is a wonderful realtor. She is easily accessible and was very knowledgeable about each of the houses she presented to me. She is very motivated to provide quality service and will go out of her way for all of her clients. As a first time buyer I had very little idea of what to expect when it came to purchasing a home. I can say with confidence that Carol made my experience enjoyable and flow smoothly. She offered advice, insight, and connected me with professionals who could provide home improvements and services. She made the purchasing and closing processes run smoothly and advocated for me when needed. I would recommend Carol to anyone looking to buy or sell their homes and cannot thank her enough for all that she did for me through this process.
Acm774
Review for Member: Carol Steven
ZillowVERIFIED Working with Carol was a truly exceptional experience for us! We were impressed with her professionalism and knowledge right off the bat and that made us choose her to help us sell our home. Carol was very straight forward and knowledgeable; we felt very comfortable with her and knew we could trust her with our transaction. She made us feel comfortable and always answered our questions thoroughly and timely. Her patience and guidance was top-notch. We would recommend her again in a heartbeat. Thanks Carol!
Cpaul6
Review for Member: Carol Steven
ZillowVERIFIED From the first moment Carol entered our home she made us feel confident and secure in her ability to sell our house. We were impressed with her knowledge of the area and the market. She walked us through each step of the process and was in constant communication with us over viewings and feedback. Carol was always available for questions or concerns and prompt to reply. An example of her expertise was when she guided us in what work needed to be completed in the house prior to putting it on the market, and then did a great job at helping us stage the house for showing. The pictures and materials she produced for our home were first rate. She guided us through reviewing offers up through going under contract, and led us through the entire process of closing. Her support wasn't limited to just the sale of the house, she provided information and guidance from finding movers to finding services to assist with emptying and cleaning the home. I have already recommended Carol to others due to our experience.
Barbarakessler42
Review for Member: Carol Steven
ZillowVERIFIED I am a repeat client! Carol Steven is the most knowledgeable and professional real estate broker that I have ever worked with. I have bought and sold several properties over the years and Carol has stood out as the best. She has a keen eye for staging and marketing a property to be sold. She listens and finds the best properties that would meet my needs. She also has a keen eye for the details of each property that we would visit which has always been such a valuable contribution toward my final choice. Throughout the entire process you feel like her sincere priority. I highly recommend Carol!
Colleen G.
Review for Member: Carol Steven
ZillowVERIFIED Carol has been an amazing realtor. She helped me sell my house and provided excellent guidance and is very knowledgeable in the real estate process. I would highly recommend Carol.
Lruedisueli
Review for Member: Carol Steven
ZillowVERIFIED Carol is so much fun to work with. I appreciated her candour, sense of humour and professionalism. She is very knowledgeable about all things real estate. In this day and age it is refreshing to find an ethical Realtor and that is what Carol is. She doesn't disappoint. Highly recommend
Jim W.
Review for Member: Carol Steven
Being a aEURoenewbieaEUR? to the realty world, I needed all the professional help and trustworthy guidance I could get. Carol Steven provided exactly that and more. My home was the only one that I and my wife had ever owned, for over 4 decades, so everything in it meant the world to me. Carol had extraordinary patience with me. She was kind, thorough, knowledgeable, and strictly ethical. Any questions that I had were answered on the spot and explained with as much detail as I needed to understand completely aEUR|aEUR|. and frequently repeated, as necessary. She was always only a phone call or a text away, as well, and she always responded immediately or very shortly thereafter. In a nutshell, Carol was the perfect person for the sale of my beloved home. I consider myself extremely fortunate to have met her, in general, and to have had her to guide me through what I originally imagined to be a terribly harrowing process. I needed a hero and Carol fit the bill perfectly.
Jimwit64
Review for Member: Carol Steven
ZillowVERIFIED Being a "newbie" to the realty world, I needed all the professional help and trustworthy guidance I could get. Carol Steven provided exactly that and more. My home was the only one that I and my wife had ever owned, for over 4 decades, so everything in it meant the world to me. Carol had extraordinary patience with me. She was kind, thorough, knowledgeable, and strictly ethical. Any questions that I had were answered on the spot and explained with as much detail as I needed to understand completely ....... and frequently repeated, as necessary. She was always only a phone call or a text away, as well, and she always responded immediately or very shortly thereafter. In a nutshell, Carol was the perfect person for the sale of my beloved home. I consider myself extremely fortunate to have met her, in general, and to have had her to guide me through what I originally imagined to be a terribly harrowing process. I needed a hero and Carol fit the bill perfectly.
Lisa
Review for Member: Carol Steven
ZillowVERIFIED I was in the market as a first time homebuyer when an acquaintance recommended Carol. Her knowledge and ethics were exactly what I needed. I am so grateful to have had her as my broker during the home buying process. My trust was in her hands and she did not disappoint. Carol stayed professional and patient during the entire process and I learned so much from all the information she was able to give me. I highly recommend Carol to anyone
