ZillowVERIFIEDWe hired Brandice to sell our family home ? what a mistake! She said everything we wanted to hear prior to our signing the Listing Agreement, but after it was signed, everything changed. Brandice assured us that she could do a private sale; there was nothing private about our sale. She did not know what she was doing. Initially, she told us our house was worth almost $200k less than what we ended up selling it for. It seemed her only priority was selling quickly ? when we asked for an additional open house, she claimed only one weekend was necessary as that is when we would get our best offer. We had to insist on having another open house and ended up getting our selling price - almost $200k OVER what she originally said the house was worth - all while she continuously told us our house would never appraise for that amount. Brandice either did not understand the market or just wanted to make a quick sale. Thankfully, we realized early on that we would have to advocate for ourselves. When there was confusion about the closing date (due to her own fault), she just sent us an email stating we had to move out sooner than anticipated. When we questioned her, she suggested we contact an attorney. She was supposed to be representing us, yet no one on her team ? including Brandice ? could be bothered to give us a call to resolve the issue. We were in disbelief. We are glad we followed her advice and contacted an attorney. It solidified to us that she does not know what she is doing. After those emails, we never heard from her again - she got her commission. After continuously telling us that we were asking too much for our house, it was quite shocking to see a flyer touting the highest price sale in our neighborhood ? our house. She could not find the time to call us when there was a problem, but she found the time to have her marketing department take credit for something she does not deserve credit for. What a disappointment?
