Note: Reviews may include other agents on their team
What clients say about this agent....
Sherry M.
Review for Member: Arlene Moua
ZillowVERIFIEDArlene did a fantastic job helping sell our parents home. She is very knowledgeable and helpful through the entire process. I met her via my brother who used Arlene as his real estate agent to purchase his current home. I could tell right away that she was the agent for us. She is friendly, and very supportive of guiding us through the process of selling our parents home. From determining a value of our property, to marketing, to the sale and paperwork process, she kept us apprised of everything. She would reach out to us whenever she had information. We really did not have to contact her about anything, she was on top of it. She has a friendly, positive attitude and was a real pleasure to work with. It became very clear to me and my two brothers that she was very familiar with Real estate market and knew the best way to market our house. Because of her efforts we were able to sell our house very quickly. My Brothers and I would highly recommend her to anyone who is interested in buying or selling a home. It was refreshing for us to have been fortunate enough to meet and hire her. She is a true asset and will be sharing with our families and friends that need to purchase a home or sell a home her contact information. She is 100% committed to providing the best experience for her clients, and it shows.
Mtl19565
Review for Member: Arlene Moua
ZillowVERIFIED Arlene did a fantastic job helping sell our house. She is very knowledgeable and helpful through the entire process. I met her while looking at homes in the El Dorado Hills area and could tell right away that she was the agent for us. She is friendly, and very supportive of guiding us through the process of selling our home. From determining a value of our property, to marketing, to the sale and paperwork process, she kept us apprised of everything. She would reach out to us whenever she had information. We really did not have to contact her about anything, she was on top of it. She has a friendly, positive attitude and was a real pleasure to work with. It became very clear to my wife and me that she was very familiar with our area and knew the best way to market our house. Because of her efforts we were able to sell our house very quickly. My wife and I would highly recommend her to anyone who is interested in buying or selling a home. It was refreshing for us to have been fortunate enough to meet and hire her. She is a true asset. We will be using her to sell our other home, and help us find our next dream home. She is 100% committed to providing the best experience for her clients, and it shows. My wife and I look forward to her help as we navigate the home buying market.
Chue V.
Review for Member: Arlene Moua
ZillowVERIFIED Working with Arlene has been an outstanding experience. From the start she impressed me with her dedication, professionalism, and communication. She was always available to answer questions and made sure I felt informed every step of the way. She was also open and honest about the market conditions, which gave me confidence in the decisions I was making. As a first-time seller I was nervous, but she made the process simple and guided me through with ease. We closed in just 15 days, and when the buyer came back asking for credits, she stood her ground and protected my best interests. She is now helping me purchase a new home and has already negotiated a fantastic price well below asking along with closing credits. Arlene not only delivers exceptional results, she makes the entire experience enjoyable with her humor and positive energy. I highly recommend her to anyone looking for an experienced realtor who makes the process seamless and puts her clients best interest first.
Pa V.
Review for Member: Arlene Moua
ZillowVERIFIED This is our second time looking for a home to purchase and weve made it through to the finish line! We were referred to Arlene Moua by our cousin. Our first home buying experience during COVID was crazy. There were over 10+ offers on a home with $50,000 over the asking price and we didnt get it. Weve given up on a home until now! This time around, weve knew we wanted the first home after visiting it. Every time, weve looked at other homes, we kept thinking about the first one. Arlene held our hands through the entire process and fought for what we wanted. She was always quick to answer our calls and text messages. Ive texted her past 10:30 PM and she still answered me. She walked us through each contract, home inspections, and reports with 90+ pages of documents. She helped us understand the importance of negotiating for the most crucial health and safety damages around the home. For the final walk through, the seller had left some junk around the garden and side of the house. The Sellers agent was not happy that weve asked for the removal of them. She was mean, rude, and arrogant. However, Arlene stood up for us and put her back in line. Eventually, the junk was removed, and we signed the walk-through contract. If I was dealing directly with the Sellers agent, I would have dropped the house just because of her attitude. But Arlene was professional and kept her cool to deal, negotiate, and convey our messages over to the Seller. She was like a Big Sister looking out for us. Its funny how weve completed everything and signed all the documents for our 1st home on our wedding anniversary. Things happened for a reason! Thank you for making this process unforgettable, Arlene!
Duab C.
Review for Member: Arlene Moua
ZillowVERIFIED Arlene is AMAZING! She consistently delivers, even when the odds seem impossible. Over the past few years, weve had the pleasure of working with her as our trusted realtor. She has successfully helped us sell one of our investment properties, sell our primary residence, and purchase our current home. Arlene is organized, kept us informed, and prepared us for each step of the process. She worked tirelessly behind the scenes to keep everything moving smoothly, helping to minimize stress and avoid unnecessary complications. Her transparency, expert advice, and trustworthiness set her apart. We always felt confident that she had our best interests at heart. Weve returned to Arlene and her team time and time again because of their unmatched expertise and relentless dedication. Without a doubt, they will be our go-to team for any future real estate needs. We feel truly blessed to have had the opportunity to work with Arlene and her outstanding team.
Choua Y.
Review for Member: Arlene Moua
ZillowVERIFIED We had an absolutely fantastic experience working with Arlene Moua to buy our 1st home. From the very first conversation, Arlene demonstrated incredible responsiveness and was always prompt in getting back , whether by email, phone, or text. Her proactive communication kept everyone informed and at ease every step of the way. Her flawlessly handled , securring a fantastic deal that exceeded expectations! We highly recommend Arlene Moua to anyone looking for a realtor who is not only quick and efficient but also incredibly sharp and dedicated to their clients best interests.
Crystal S.
Review for Member: Arlene Moua
ZillowVERIFIED Arlene is the best! My husband and I have worked with her twice now-to purchase our first home and then to sell it two years later. She was super informative and knowledgable and present every step of the way. She worked so hard behind the scenes so that all we had to do and worry about was signing papers! She is also funny, sassy, and super cool!
Kari W.
Review for Member: Arlene Moua
ZillowVERIFIED Arlene is by far the best agent I have ever worked with! She is professional, knowledgeable, efficient, VERY resourceful and has a heart of gold! I met Arlene back in 2017 when i thought i might relocate. Arlene has such a fun and sparkly personality that we hit it right off. Then my dad was going to move and I recommended Arlene to him. He used her and adored her too. My dad was in his 80s and i really felt safe with him in Arlene's hands. Later my dad decided to move back to Lincoln but he was in the beginning stages of dementia. Since we couldn't get dad to stay put, Arlene came to the rescue! She helped find his exact same floor plan as he had before and got everything organized to move him back in. Then when dad had to go into assisted living, Arlene returned as the savior for us and handled the sale of his house. My sister and I trust Arlene implicitly! You can't go wrong by hiring her!
Steinbach R.
Review for Member: Arlene Moua
ZillowVERIFIED I had the pleasure of working with Arlene when selling my father-in-laws home, and I was very impressed with the experience. From the start, she was professional and knowledgeable, guiding us through each step of the process and addressing all of our questions. Her understanding of the market helped us sell the home quickly at a great price. Thanks to her support, the process went smoothly, and my father-in-law was happy with the outcome. I would definitely recommend Arlene to anyone looking for a reliable, professional and experienced real estate agent.
Cjfungmatsumoto
Review for Member: Arlene Moua
ZillowVERIFIED We cannot recommend Brenda Her and Arlene Moua highly enough. As first-time home buyers, they made the entire home buying process smooth, enjoyable, and stress-free. Our very first bid was the winning bid among five offers, which speaks volumes about their expertise and skill. Brenda and Arlene were extremely knowledgeable about the Sacramento area, and specifically the Elk Grove market. They took the time to understand our needs and preferences, guiding us through various neighborhoods and properties that fit our criteria perfectly. Their professionalism and expertise were evident at every step, making us feel confident in our decisions. Breda and Arlene were always available to answer our questions, provide updates, and offer valuable insights. Whether it was a quick text or a detailed phone call, we felt supported and informed throughout the entire process. What truly set them apart was their commitment to going above and beyond. They helped us navigate challenges that arose during negotiations, ensured we were well-prepared for each step of the closing process, and always came prepared with much needed coffee, boba and food. Their dedication to client satisfaction is truly commendable. Thanks to their meticulous attention to detail, our closing process was seamless. Brenda and Arlene coordinated with all parties involved, ensuring that everything was in order and on schedule. We couldnt have asked for a better advocate during this important milestone. If youre looking for a realtor who is knowledgeable, communicative, and genuinely cares about their clients, look no further than Brenda and Arlene. We are thrilled with our new home, are grateful for their exceptional service, and found lifelong friends!
Yer V.
Review for Member: Arlene Moua
ZillowVERIFIED A huge thanks to Arlene Moua for guiding me through the selling process and being so patient with me! She is very knowledgeable and very detailed about the little things that matter. She is a gem and definitely a WINNER! I will be contracting with her again in the near future. Arlene, thank you for being there for me and my family through this process. You've made this process as smooth as possible and I can't thank you enough. You deserve more than just a five star!
Yangkia04
Review for Member: Arlene Moua
ZillowVERIFIED We couldn't be happier to have Arlene and Brenda as our real estate dream team! These two were like our patient guiding stars as we navigated the wild world of home buying. Brenda is an absolute gem! She was a scheduling wizard, always on time for our viewings, and ready to roll. They made the home buying process feel like a breeze, helping us decode the secret steps to getting our offer accepted without sending us into a stress spiral. Sure, there was some behind-the-scenes drama in negotiations, but thanks to their superhero skills, we snagged our offer in record time and closed in just about two weeks! Arlene went to bat for us, scoring credit for repairs like a champ. Shes all about standing by her clients and fighting for whats right! These ladies kept us in the loop and were refreshingly honest, even when things got a little bumpy. Brenda and Arlene are an A++ duo who deliver results with heart. They genuinely have your back, are as patient as saints, and never shy away from answering any question, no matter how tiny. And guess what? Even post-closing, I can still reach out with my lingering queries, and theyre always there to steer us in the right direction. Thanks a million, Arlene and Brenda! You two rock!
Zuser20160228094919283
Review for Member: Arlene Moua
ZillowVERIFIED Buying our first home has been such an exciting and nerve wrecking journey, but I am so glad we made it from start to finish. Biggest thanks to the absolute best realtor ever, Arlene Moua / Arlene Moua, Gated Realty! Thank you so much for guiding us every step of the way. We honestly couldnt have done it without her. As a first time homebuyer, the home buying process can be so intimidating. Choosing to work Arlene was the best decision ever; from communication, to transparency to dedication. She ensured we understood the process, answered all our questions, provided great advices and made the entire process incredibly smooth. Not only that, but she has mad negotiating skills! She was able to get our offer accepted within the same day out of multiple other offers. If you ever need a real estate agent, Arlene is your go to person. #foreverloyal.
Vameevangokey
Review for Member: Arlene Moua
ZillowVERIFIED Arlene and Brenda at Gated Realty are the best in the Real Estate game! They are professional, knowledgable, friendly, assertive, problem solvers, and care about their clients! They took the time to understand what we wanted and needed in buying/selling our homes! We went into Escrows 5 times and they held our hands through every transaction with a positive mindset and patience! They always looked out for our best interests in mind and never pressured us to do anything we did not want to do! They assured us that our dream home was still out there and they were right! We eventually found and closed on the home of our dreams! I love that they are knowledgeable about the housing market trend and took the time to explain it to us when we were concerned about it! I appreciate the quick responses via texts or phone calls to all our questions and concerns! Mostly, I love how personable they are! Arlene never came to see us empty-handed! She always brought us food, drinks, and my son a little treat every time we saw her! It is the personable touch that makes her an exceptional Realtor! Without a doubt, Brenda was always the one who showed up and met with us at every house showing! She always made us feel seen and heard about every house we saw! They took the time to get to know us on a personal level and still maintain professionalism when it came to business! Without hesitation, if you are looking to buy or sell your home, I highly recommend Arlene and Brenda because they are Realtors who are experienced, honest, reliable, consistent, and trustworthy!
Couponzoua
Review for Member: Arlene Moua
ZillowVERIFIED You will not go wrong with Arlene! She's super knowledgeable and patient. She gives great advice. She's not just a realtor but becomes your friend and checks in to make sure you're doing good after the process. My husband and i were 1st time home buyers and purchasing a home is such a scary process but Arlene is so good at what she does and she worked so well with our lender that it have us peace of mind.
Kassidythao
Review for Member: Arlene Moua
ZillowVERIFIED Arlene is the best! You will not regret working with her. My husband and I are first time homebuyers. We originally had a different realtor when we first started looking to buy a house. After putting in 4 offers and getting rejected, we finally got referred to Arlene. Arlene listened to what we wanted and talked to our home lender to get a higher pre approval. The first house that we put a offer in with Arlenes help, we got it!! She has great negation kills and sees things that no other realtor sees. She tells it how it is and doesnt sugar coat anything. Its a great thing especially when youre going to sign your name to thousands of dollars. Arlene is always there and answers every question promptly. Shes the best!
Vanessa P.
Review for Member: Arlene Moua
ZillowVERIFIED Arlene has been our go to realtor for the last few years! She has not only helped us find our second home, but also helped with the sell and purchase of a home for my mom. She is very personable, knowledgeable, and a go getter. She is an expert in realty and always has her clients best interest at heart. She has made every transaction as seamless as possible. I will continue to work with her and send her business. Thank you for helping me fulfill my dream of becoming a homeowner!
Sheila L.
Review for Member: Arlene Moua
ZillowVERIFIED My experience of buying a home was easy with Arlene as my Realtor. She helped educate me on the housing market, neighborhood, types of homes, and loans. She took the time to listen, understand what I was looking for, and met all my expectations. I appreciated her honesty with me, even if the conversation was challenging. This shows she genuinely cared about me and had my best interest in mind. Through this process, I realized that communication is one of her strengths. She always responds to my questions promptly. She even made offers and communicated with me during her vacation to Cancun. She did this so I wouldn't miss out on making an offer on a home wanted. I truly admire her dedication to her clients. In a nutshell, Arlene is a hardworking Realtor willing to do what is necessary to get you what you want. She is honest and ready to have uncomfortable conversations on your behalf. She is excellent to work with!! I absolutely recommend Arlene as a Realtor whether you are buying or selling!
Pxiongvue
Review for Member: Arlene Moua
ZillowVERIFIED Arlene is an amazing realtor. She is honest, direct, and gets the job done. She cares about her clients and looks out for their best interest even if it?s not what they want to hear. She ask all the hard questions and negotiates to ensure her clients gets exactly what they want. She is a true professional who is passionate about what she does and the people she does it for.
Daralee84
Review for Member: Arlene Moua
ZillowVERIFIED Arlene did an awesome job selling our old house and buying a new one. She is a powerhouse and quickly closed both houses at the same time. Her negotiation skills and methods are very impressive. She sold the old house for more than we expected and got us a credit for the new house. She is definitely someone you want on your side. Not only is Arlene a dedicated realtor, but she also has a great sense of humor making our experience very entertaining. We always laugh through every interaction. I highly recommend Arlene as a realtor.
Ppxyangfamily
Review for Member: Arlene Moua
ZillowVERIFIED Arlene has helped me and my fiance in many aspects of our lives. She is the best in her trade and Im so glad I listened to my fiance. Happy fiance (wife), happy life. I did not know much about real estate, but with Arlenes patience and ability to relay her knowledge, she made it easier for me to understand. She helped me purchase my first home and is currently helping me now, with the sale of my home. Arlene is professional and I highly recommend her if you are in the market to buy or sell.
Phouapxiong5
Review for Member: Arlene Moua
ZillowVERIFIED Arlene is the greatest in the biz!! She is more than just a realtor. Arlene is a LIFE agent and an Agent for Life (AFL). As the saying goes, ?Teamwork, makes the dream work,? and in my experiences with her, it is nothing shy of that! Having an amazing team behind you in this current market is a make it break it deal, and Arlene and her team is IT. She has introduced me to amazing people along the way and I am forever grateful. Arlene has helped my fiance purchase his first home, helped me sell my childhood home and she helped us AGAIN, with closing on our (almost) forever home in February! That is 3 transactions within a 2-year timeframe! Arlene?s quick wit, spunky personality and professionalism is an addicting combination. You just want more of what she has to offer. Be a lifer (like myself) and get yourself an AFL. Arlene will not disappoint!
Salvador V.
Review for Member: Arlene Moua
ZillowVERIFIED Arlene Moua was the best part of our experience of simultaneously selling our current home AND buying our new home in Elk Grove. The home inspection, the preparation for selling, and most importantly, the representation she provided both my wife and I was superb. Even with the high-pressure demand of the times and the complexity of juggling two transactions, Arlene was able to provide a high level of comfort and reassurance that she had our best interest at heart. It can be said that Arlene is always on a twenty-four-hour alert for her clients. We were very lucky to have her on our side and highly recommend her to anyone looking to buy or sell! She is a top-notch professional.
Chai V.
Review for Member: Arlene Moua
ZillowVERIFIED Throughout the entire process Arlene never left us hanging or wondering. Shes ready and available for any questions and concerns. Very professional, sweet, informative, and experienced. I had a very pleasant time working with her while in process of moving out of state. We asked and she delivered, all I wanted. Very thankful for her assistance ??.
Jvue2005
Review for Member: Arlene Moua
ZillowVERIFIED Arlene is the best! We were in search of purchasing a home for a year with a different realtor but switched over to Arlene in February and closed a month later. She is thorough, professional and great to work with. She kept us apprised about available appointments and always let us know as soon as a new one came on the market. She is a go-getter, honest and forthright- no games. Im glad my sister in law referred us to her. If youre looking to purchase a home, she is the one! You wont regret it! Thank you for everything youve done for us!
Dxiong71
Review for Member: Arlene Moua
ZillowVERIFIED Arlene is fantastic to work with. She is not only very knowledgeable in the real estate field but also super sharp! Arlene is very relatable and professional. Arlene is honest and kept it real every step of the way in assisting my husband and I with our home purchase. Arlene has been nothing but supportive and even educational in providing us with information and useful tools to becoming successful first-time homebuyers! If you are looking for an agent, we highly recommend Arlene Moua!
Kelliesmith06
Review for Member: Arlene Moua
ZillowVERIFIED I have had the pleasure of working with Arlene on a few projects. Earlier in the year Arlene helps us find our forever home and helped us sell, our then home. When we decided to sell our rental property, we didn?t even hesitate to have Arlene as our realator. She is detail oriented, very responsive and honest. We put our rental property on the market and even with the current crisis, Arlenes tireless efforts we received multiple offers and closed in 30 days! We Couldn?t and wouldn?t do another major purchase with out her!
Phouapxiong
Review for Member: Arlene Moua
ZillowVERIFIED Arlene is the best in the business! Her spunky go-getter personality and professionalism is what naturally drew us to her. Arlene went beyond her realtor duties and was also our marriage counselor, therapist and cheerleader! She was positive and reassured us, home after home, that OUR HOME was out there waiting for us, and it definitely was! We couldn?t have done this without her! With Arlene?s support and guidance, we were able to purchase our first home! Dreams really do come true when you have the right people on your team!
Saraheldridge86
Review for Member: Arlene Moua
ZillowVERIFIED Arlene was AMAZING to work with! She was referred to us by a close friend and was nothing short of amazing. We had a list of requests that we wanted in a home and she met all of our wishes. She was patient, responsive, knowledgeable, and made our first home buying experience pleasurable. We would recommend her to anybody looking for a realtor to help you secure your dream home and would definitely reach out to her again for future real estate transactions. Thank you, Arlene!!
LancasterKawi
Review for Member: Arlene Moua
ZillowVERIFIED The bottom line is that I would still be looking for a home if it werent for Arlene. She notified me of the property that my family currently lives in now and gave me the exact steps that I needed to take to secure the property. She also referred me to one of the best Mortgage Brokers within her network. While the home was being built she kept in constant contact with the builder and provided us with updates as well as pictures of the progress of the home. When we finally moved into our home in early 2020, she met us at our home armed with paper towels and toilet paper. She more than helped us prepare for the eventual pandemic that were currently experiencing. Its always great when you find someone easy to work with because you know its for life.
Xiong N.
Review for Member: Arlene Moua
ZillowVERIFIED We always hear stories about hiccups, headaches, and heartbreak, but Arlene made our first home buying experience such an amazing one. From the first viewing to our last walk through, she made sure we were informed, kept us up to date and comfortable with each decision. She was prompt and a go getter. We literally spoke in January about possibly buying and we moved into our home in March. She had our best interest at heart and made sure we got everything we wanted. If youre looking to buy or sell, Arlene is the powerhouse you want on your team.
Constructacon
Review for Member: Arlene Moua
ZillowVERIFIED Arlene Moua does a fantastic job! She made it fun experience and took away some of the stress that comes from being a first time buying a home. She worked hard and always very quick with her response time. Me and my wife love her and definitely always recommend her and use her again! We are lucky to meet Arlene Moua as a Real Estate Agent. Thank you so much.
K G.
Review for Member: Arlene Moua
ZillowVERIFIED Arlene kept me informed of everything. She is prompt with responding either through phone or text when I needed her. She is knowledgeable and great with her job. I would definitely recommend her to people I know.
Michaeljensen011
Review for Member: Arlene Moua
ZillowVERIFIED I was extremely fortunate to run into Arlene at an open house and eventually use her to help me buy my first home. Arlene was always responsive and never failed to quickly set up a viewing for potential properties I was interested in. She considered my personal needs and unique situation and was always honest with me when she felt something was quite the right fit. I leaned on her heavily for guidance throughout the home-buying process, not only for all her insight but for her positive attitude and quick sense of humor. I would strongly recommend her to anyone in need of a real estate agent.
