ZillowVERIFIEDMy wife and I recently purchased a home, and we could not have done it without the incredible team of Antonella Zervopoulos and Kortnie Dugo. From the very beginning, Antonella took the time to understand exactly what we were looking for and sent us homes that matched our needs and budget instead of wasting our time on properties that were not a good fit. She was always available to answer questions, explain the process, and help us evaluate our options. What makes this experience even more remarkable is that our situation was not an easy one. We faced multiple challenges throughout the home-buying process, and there were times when we honestly felt homeownership might not be possible for us. Many people would have viewed our situation as too complicated or too difficult. Antonella never treated us that way. She continued guiding us through every step, every decision, every deadline, and every negotiation. She always made us feel like our goals mattered and that there was a path forward. At the same time, Kortnie Dugo at Hightide Mortgage was absolutely amazing. She worked tirelessly through the financing process, helping us navigate underwriting requirements, documentation requests, employment verification, insurance questions, and countless other details. Whenever another requirement came up, she helped us understand exactly what was needed and kept us moving forward. What impressed us most was their teamwork. Antonella, Kortnie, and everyone involved communicated with each other and stayed on top of every detail. Even when things became stressful, we never felt like we were facing the process alone. The true test of a Realtor and loan officer is not how they handle an easy transaction. It is how they handle a difficult one. In our case, they took a situation that felt nearly impossible and helped turn it into a successful home purchase. Today, we are homeowners because of their dedication, knowledge, patience, persistence, and willingness to keep fighting for us when things got challenging. If you want professionals who genuinely care about their clients and will work hard to help you achieve your goals, I cannot recommend Antonella Zervopoulos and Kortnie Dugo highly enough. Five stars isn't enough.
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