Note: Reviews may include other agents on their team
What clients say about this agent....
Alexharline
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy helped me and my wife purchase a home and sell it a couple years later when we had to move across country for work. She was very helpful with locating a home within our budget, in a nice neighborhood, and in good condition without us even being in the State to look at it ourselves. She was very accommodating of our situation with purchase and selling. We would recommend her to anyone in the area.
Mark Q.
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDWorking with Amy and Grace Group Realty was a great; she made what could be a very daunting task into an easy experience . She helped us sell our old home and buy our new home and I would HIGHLY recommend her to anyone!!
Anbranin
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDWeve worked with Amy multiple times now, and we keep coming back to her for a reason. She has an incredible eye for detail and consistently catches things that others would miss, which gave us a lot of confidence throughout both the sale of our home in Shutesbury and the purchase of our new one. Shes also extremely proactive--often anticipating needs before we even realized them ourselves--which made the entire process feel smooth and low-stress. Amy is knowledgeable, responsive, and truly on top of everything. We always felt supported and in good hands, and we wouldnt hesitate to work with her again or recommend her to others.
Bkerchic73
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was a pleasure to work with, we had previously hired a different realtor which had our house on the market way longer than it should so when the contract was over someone recommended Amy to us and it was lifechanging! She is great at what she does and she listens and worked with us both selling and purchasing a new home. Both transactions were easy and seamless and she is the presence you need in real estate knowledgeable, easy to work with, caring and knows her sh$*! In todays market if it wasn't for her we would have never had the opportunity to buy getting bid out of every home we bid on but she was able to make our dream come true and found us the perfect home! If we ever buy or sell a house again Amy is our girl!
Mlavalley8
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was very pleasant to work with and did end up getting a fair price. I would recommend her to someone else for sale of their home. She is bubbly and very good at what she does.
Lmkleciak
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy is simply the best! Moving is stressful, but Amy was by my side every step of the way. She listened to my needs for my new home and never pressured me. When it came to selling my old place, she managed every detail meticulously. I truly felt like she had my best interest at heart, and she coordinated the timing of both closings perfectly. When you work with her you get a whole army of super responsive people ( home inspectors, closing lawyers, electricians, i.e.)that she recommends and they do great work as well. I cant recommend her enough!
Deb O.
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDI trust Amy completely. She helped me buy and sell a condo, and at every step, I knew she had my best interests in mind. Her market knowledge is exceptional, her attention to detail is unmatched, and she takes care of everything. Nothing slipped through the cracks. Shes also a truly kind and grounded person. I was in excellent hands and you will be, too. I cant recommend her highly enough. If you're looking for a real estate agent, you've found the best with Amy!
Crespo319
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy did a great job selling our condominium! she was pleasant and always was in communication if your looking to sell or buy I would highly recommend Amy shes the best
J C.
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDMy journey with Amy began in 2020. I had been on and off trying to buy a house. It was challenging, but she managed to help me secure the house I wanted this year. Whenever I encounter any issues at the house, shell guide me to the appropriate people to communicate with. The buying experience with her has been extremely helpful. She the best in the business. Contact her for anything you may need! You wont regret it.
Teeshab87
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy is wonderful to work with. She is super responsive and willing to do whatever it takes to help make the process go smoothly. She is very knowledgeable and has a lot of insight when it comes to making decisions along the way. It's more than just a business for Amy and she really cares about her clients.
Knotbaad
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy has been an invaluable resource for my family over the years, helping several of us navigate the buying and selling of homes. While Ive been through this process a few times in my life, its always been a source of stress for me. That all changed when I reached out to Amy. From our very first conversation, I felt confident that selling my downtown Northampton condo and finding a new home would be a completely different experienceaEUR"and I was absolutely right. Amy was always available to advise, answer questions, or simply provide reassurance. She went above and beyond to ensure that my husband and I didnt feel overwhelmed and could actually enjoy the journey we were on. Her support was comprehensive: she guided us through staging our home to attract buyers, connected us with trusted professionals at every stage, and patiently reviewed and explained paperwork whenever we had questionsaEUR"whether it was loan applications, contract terms, or closing documents. What truly set Amy apart, however, were her exceptional people skills. She is not only incredibly knowledgeable and professional but also trustworthy, honest, and empathetic. Her ability to genuinely understand and address our concerns made all the difference. By the end of the process, Amy had not only found us our forever home but also earned a place in our hearts as a trusted friend. We are deeply grateful for her guidance and would wholeheartedly recommend her to anyone looking for a smooth, enjoyable, and stress-free real estate experience.
Vhzhv4ggdw
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDReview for Amy Mateus at Grace Group Realty Working with Amy at Grace Group Realty was an absolute pleasure. She sold multiple properties for me, making the entire process as smooth and stress-free as possible. Amy was in regular contact throughout each step, providing clear communication and walking me through the entire journey from start to finish. Her personable nature and expert advice were invaluable. At one point, her recommendations even resulted in a higher sale price for both my propertiesaEUR"a home I had lived in for over 43 years and a land parcel. Amys professionalism and dedication stood out, and she went above and beyond by also helping me find my new apartment. If youre looking for an honest, reliable, and reputable agent, I highly recommend Amy at Grace Group Realty. She truly cares about her clients, and I assure you, you wont be disappointed! I certainly was not.
User24286427
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDI can't say enough about Amy and Grace Group Realty. We have used them for the past decade. She has closed on numerous listings both representing us as a buyer and sellers agent. We have never not closed nor had any hang ups. Grace Group never pressured us to just make a deal. They are patient and knowledgeable. We will continue to use them in the future!
Lmkleciak
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDNot only is Amy a hard working, quick responding, detail oriented agent, she also is amazingly innovative. My home was marketed using the most up to date photographic techniques along with a clever and catchy write up highlighting attributes to really elevate my homes character. Every time a request to view came up I was given an immediate notice no matter the time of day or night. Want someone you can trust to be working hard for you 24/7? You want Amy!!!
Rbuoniconti
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy is incredibly knowledgeable and is a master at her craft. She guided me through each step of the process with such professionalism and ease. I highly recommend other buyers to utilize Amys assistance when selling their home in order to get the most favorable outcome.
SCPalcoviteiro
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy is the absolute best! She is extremely organized and very responsive, flexible scheduling to accommodate to the best of her ability, takes immediate action, patient, honest and supportive! Amy helped my wife and I purchase our first home 13 years ago. When it came time to look for another home, she was our first and only choice, didn't need to research anything, and now currently working towards selling our previous house as well. We refer her to all of our friends and anyone who is looking to buy or sell. Amy is amazing, we appreciate all of her time and her expertise!!!!
Eddie0157
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was very knowledgeable and easy to work with. She provided me with a report of similar properties that had both sold and were presently on the market. Based on that report, I got back to her and told her the price that I wanted to list for. She agreed but suggested that I might want to go a little higher so as not to exclude my listing from searches in certain ranges. My property had numerous offers within the first week and ultimately sold for more than the asking price. Amy was always quick to respond to any questions or concerns that I had. In addition, she recommended several attorneys to use for the closing. I was very satisfied with the firm that I selected and Amy worked with them on providing all of the necessary information and documents.
Monty G.
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDWorking with Amy was great, she was super informative and easy to work with. Overall awesome experience and would highly recommend. We moved quickly on a property that we were looking at and couldn't be happier with how efficient everything was.
K9connection
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy took on a tough challenge when she agreed to sell our property but she succeeded where 4 other realtors failed. Her persistence, effective marketing and quick response to our communications were the winning combination that got our property sold at the price we wanted. We are extremely grateful for her services and would highly recommend her to clients looking for results.
Jleydon14
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy has guided me buying a few houses over the years. Every time shes made the experience stress free by being incredibly responsive at all times, knowledgeable about all questions I have had, and experienced enough to guide me through any concerns I have ever had. I would highly recommend her to anyone buying or selling. Thank you for being awesome at your job Amy!
Pearl R.
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDWorking with Amy was amazing! This was my first time buying a home. I felt overwhelmed at the idea but once I met Amy I felt like it was gonna be a piece of cake! She was extremely knowledgeable, and answered all of my questions. Which I had plenty of them. Wonderful experience for a first time home buyer. I highly recommend her!
Relihantim
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was just fantastic! This is the third home she has helped us with. Particularly impressive in asserting herself during discussions to help us understand the value of the property. Her recommendations, and thoughtful commitment, during our selling process made a huge difference. I'm very confident her expertise and ideas during the selling process resulted in a sales price tens of thousands greater than if we had not heeded her advice. She is fair, intelligent, timely, considerate and most of all very, very professional. Do yourself a favor and look no further. Amy is the quintessential real estate professional. Thanks Amy !!!!!!
Djflaco2008
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDBuying and finding a house in this market was not an easy task. Amy was very professional, she is not only a fantastic realtor but also an excellent support. ANYTIME there was a house we wanted to see Amy moved fast as houses were flying off the market. She negotiated and helped us to obtain the house of our dreams??. What an amazing realtor you are and I would highly recommend you to anyone looking to purchase a home/sell. Thank you soo much Amy Mateus ??.
Brennan C.
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was there helping me and guiding me through the whole process. And really kept on the ball even when we were having problems with closing Amy kept passing along information and keeping things moving
BrittanyBaxa
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was amazing and made the first time home buying process a breeze. She was always available to bring us to see available homes. If we werent available she was happy to go and look at the home for us and send pictures/videos. Shealways gave us her true thoughts and feelings on if the home would be worth the investment. Her response times were always instant. She truly was looking out for our best interest when viewing homes and putting in offers. She has tons of knowledge on what to look out for and has many recommendations. I would recommend Amy!
NickBeauchemin
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDwe couldnt have asked for a better person to help us find our first home. Amy was absolutely amazing. super helpful, very responsive and incredibly honest. if we did it all over again there is no doubt in my mind amy would be our go-to person!
Kurtchampagne9
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDIt was an absolute pleasure working with Amy. She was there anytime we had any questions, very knowledgeable, and exceeded all of our expectations. She made our first home buying experience one of the happiest, positive memories we have. This is who you want to pick for your agent! My wife and I highly recommend.
Toolgy
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy handled my real estate transaction flawlessly. She works at the highest professional level, always serving her clients best interest. Her communications with me were always thorough and detailed, never letting anything aEURoefall through the cracksaEUR?. I would confidently recommend Amy for anyones realtor.
5dragon
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDI have used Amy to both buy and sell and have had success and peace of mind for both transactions. I have personally recommended Amy to many friends and all of them were very pleased. She is highly engaged with her clients and takes the time to listen and find exactly what you are looking for.
Lhageman68
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was great to work with. She made good suggestions for getting the house ready for sale and always kept us in the loop with everything that was happening on the house throughout the process. We would highly recommend her to anyone looking for an extremely pleasant and efficient Realtor,
Nancygranroos
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy Mateus met with us (4 siblings) to discuss the sale of our mother's home. She gave us practical recommendations for preparing the property for sale, both inside the house and in the yard. We followed her instructions and then met again to discuss listing the house. We had also met with another real estate agent, but all agreed on Amy. The house sold within a week, having 3 offers and selling above the asking price.
Bharry215
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy response time to calls texts and emails is awesome. She takes the worry and concerns out of selling your home and is very trustworthy. There is nothing to worry about when she is on the job. She made the whole process easy. I would work with her anytime and highly recommend her
Feyremargaret
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was very professional, very knowledgeable and well prepared. She was always available to answer any questions I had. Amy is a personable and courteous person who I would highly recommend!
Abdulize
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy is the best, I promise youll have the best home buying experience ever. She will answer all your questions and get back to you very fast. I was a first time home buyer and I'm glad I had Amy to walk me through the stress of findind the perfect place to call home.
Zuser20170309080338886
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy exceeded our expectation, she went above and beyond through the buying process. when we purchased our home we were in VA, she was attentive and kept us informed through the entire process.
Ferron K.
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDWe loved working with Amy! She was very knowledgeable about what needed to be done to work with our VA loan and also very patient in explaining it all to us so the process would be as smooth as possible. She was always available to answer our questions via phone, text. Facetime and email - and we had LOTS of questions! I would highly recommend Amy to anyone looking to buy a new home in the area!
Joedre3
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy Mateus was excellent and easy to work with. Very professional, always kept communication lime open and responded quickly to concerns and questions. Always maintained a positive outlook with us even when we were sometimes frustrated. We highly recommend her to our friends, family or anyone else looking for a real estate agent.
User2403010
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was very Knowledgeable and led me in all the right directions and was always there to answer any questions I had as a first time home buyer. I would recommend Amy to any friend or person in no time at all. She is very professional and led me in all the right directions I needed in order to purchase my home
Brenda.magennis
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDFrom beginning to end, Amy was top notch. She helped us buy our home and relocate from another state 2 hours away. Given our location, we had some marathon sessions looking at houses. She showed us at least 40 houses, and always maintained the fine balance between offering her opinion and allowing us to build our own -- she injected her expertise and industry knowledge into the equation, which we valued tremendously. She knows the area, and even more importantly, understands the market and the nuances of buying in Connecticut. We were always confident that she was not going to be wishy-washy with sellers agents (we had experienced that in the past with someone else, so it was important) and she would always tell us like it is. When it came time to negotiate the house we did purchase, Amy gave us great advice that got us a house we love at a price we were very comfortable with. If we ever buy another house, we will be calling Amy -- she is easy to reach, no-nonsense, great negotiator, and really fun to spend 6 hours a day looking at houses with!
Todd W.
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDI would give 6 stars if I could. Amy is very hard working and knows the market very well. She sold our house quickly listing our house everywhere and helped us with staging ideas for open houses. I was so impressed by her that years later I called on her for any info on realtors out of state. Her help led me to an awesome local agent for buying to our new house. I can't recommend her enough. Thank You Amy !!!
Teeshab87
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was such a wonderful realtor to have. We happened to stumble upon her when we asked to look at a house before getting a realtor of our own. Amy is super responsive and is very flexible in her hours and where she is able to meet. Amy is very real when it comes to the process and had tons of helpful information and referrals for other things we needed, even down to our homeowners insurance. I would highly recommend Amy to anyone, she's absolutely wonderful!
Michael N.
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDHaving Amy as my realtor as a first time home buyer and first time VA home loan user was a really great experience. When I first started looking at houses it was fun, but I was nervous about the process before contacting Amy. From our first conversation she put my mind at ease, and was there to help out every step of the way. Amy is very knowledgeable and has a large network of contacts that can make the home buying process seamless and save you money as well. When it came time for the home inspection and having to contact an attorney for the purchase and sales agreement I got several quotes and none were more affordable and helpful than those Amy recommended. It was such a wonderful experience overall and I can't wait to seek Amy's services when it comes time to buy/sell my next property. Thanks Amy!
Crystalmateus
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy is the best! She is very informative and supportive. She made sure to promptly answer any of our questions! I recommend her to anyone that is looking for an agent!
Caralyn5683
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was professional, personable, knowledgeable, accessible, and with us every step of the way. We were in a time crunch and I truly believe if it weren't for her, we would have never closed in time. And her job didn't end there; even after closing she checked in several times to make sure everything went smoothly and if we had any questions. I refer her to anyone I know when possible and will only use her for all my future real estate needs.
User1069282
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy is a Rock Star! Within two hours of her listing our home on Zillow, we were already booking showings. Amy spent the time necessary to capture on film the selling points unique to our home (i.e., alcove, built-ins, gardens) so prospective buyers would want to view it in person. Our first offer came within 24 hours of listing and the house sold in less than a week! We couldn't have asked for anything better. Moreover, Amy made all the other aspects of selling worry-free. She dealt with inspectors, lawyers, and tradesmen who needed to complete small projects before closing. Suffice it to say, she is highly respected by the people with whom she works. I trusted Amy with the sale of my childhood home and the experience was quick, smooth, and GRAC(E)ious.
Cbenson5
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAs a business owner, I frequently deal with other owners and professionals and these days it seems most people love to talk the talk, but rarely can they walk the walk. Amy is one of those rare exceptions. She recently helped my wife and I purchase a home, and it was soooo refreshing to find someone that could get us where we wanted to be, without having to learn the whole process myself. I could focus on what I needed to...my business...and trust everything else was going to work out, and it did. We told Amy everything we were looking for, and she showed us exactly where to find it. Never once did I have to ask "what's next" because she kept us three steps ahead the entire time. I'm a very thorough and analytical person (and impatient) so this typically leads to a lot of questions as I encounter new situations. Amy answered those questions very quickly...on weekends and evenings too! Wow. And in these financially challenging times many are facing, as expected the seller and his agent tried to counter or renegotiate a handful of times along the way. Amy not only had no problems keeping everything in line, but every time she did so the sale was moving forward in a matter of hours, not days or weeks. A better job simply could not have been done. If you appreciate your time and value having a very competent and trustworthy professional to handle the purchase or sale of your home as I did, I can confidently say based on my own experience that Amy is the only choice. She's not just at the top of her game. Amy is at the top of THE game. Chris Benson
Jisainctx
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was so professional and helpful throughout the entire process. I am so pleased I used a professional like Amy to find a tenant for my office space. She took care of everything, offered sound advice and was a pleasure to work with.
Adutton77
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy was amazing throughout the process. Any issues that came up she was all over it! This was my dream home and Amy made that happen! She spoke to as if I was a longtime friend and took care of me as such! She made sure I was informed on each step and educated me on things I didn't understand. If I were to ever buy another home I would make sure I had her on my side!!!
Jeffreyosetek
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy Mateus is extremely professional, with exceptional knowledge in real estate business and home buying process. Her responsiveness and negotiation skills are remarkable. She was easy to work with and found exactly the property we were looking for. Our home buying process could not have gone any smoother and we had complete and utter faith in her dedication as our broker. It was an absolute pleasure to work with Amy, and we would definitely recommend her to anyone looking for their dream home! Sincerely, The Osetek Family
Aroxo25
Review for Member: Amy Mateus Kleciak
ZillowVERIFIEDAmy Mateus was the only choice as far as I was concerned when looking for a new home. I had heard about her reputation for excellence through word of mouth but it was nothing compared to what I received in person. When Amy Mateus was in my employment, I was looking for my first home and didn't have a wealth of knowledge about home ownership and purchasing. She was able to break the subject matter down for me and explain what the process of buying a home would entail. I was very impressed with the pace she was able to keep with my schedule and need for quickly finding a home. She was able to line up a surprising amount of homes within one day for a showing. More importantly, my credit wasn't the greatest during my time in looking for a home. Amy Mateus was able to find a bank that would work with me. Also, she was more than capable and knowledgable with VA regulations and processes for purchasing a home. Again, I can't stress enough that I felt as if I was over my head before purchasing my home but thanks to Amy, it was all over before I felt as though I had lifted a finger. I couldn't be more happy with my home or the professionalism I received while in search and purchase of it.