Note: Reviews may include other agents on their team
What clients say about this agent....
Betsy S.
Review for Member: Amber Orton
ZillowVERIFIEDWe purchased our first home through Amber many years ago - an amazing experience - and HAD to have her services with selling the same home. From the moment of our decision to sell, Amber was with us. She calmed many of our concerns (we were out of state during much of the process) and she responded to every email and phone call within a handful of hours. She is an excellent partner in selling, and I say partner because she never pushed us to do anything we didn't want to do. Amber's associates are also excellent; the lawyer she referred is exceptional and the home buying stress was minimal during the pandemic. I tried to convince Amber to move to a different state with us; unfortunately she loves living north of Boston and wouldn't consider moving. :) Amber and her team provide stellar services to both home buyers and sellers - they have set the bar of expectations very high. I recommend the Orton Group to anyone looking to buy or sell a home, whether new to the market or a seasoned person. Thank you, Amber, for making the process seamless.
Fartlekpa
Review for Member: Amber Orton
ZillowVERIFIEDWe have used Amber twice now--once in 2011 when we bought our first home and again this year when we bought a new home and sold our current home. We spent over a year looking at homes before finding the house we wanted and Amber was a pleasure to work with throughout the entire process. She was incredibly patient with us and never intrusive. We always felt like she had our best interest in mind. Her suggestions were incredibly helpful. She was very easy to get a hold of when needed which made it very convenient for seeing homes on short notice.When we sold our home she was equally helpful. Her suggestions were spot on and directly led to us getting an offer within a week of listing our home. She and her team did a fantastic job staging the house and she planned out open houses and showings with minimal disruption to our lives. I highly recommend her and her group. We had the exact same experience when we bought our first home in 2011 with Amber and would eagerly use her again.
Danielle C.
Review for Member: Amber Orton
ZillowVERIFIEDWe had a bad experience with the first agent and switch to Joelle with The Orton Group. It was one of the best life decisions we have made! Joelle is the best real estate agent in the A 1/4 ber competitive greater Boston area market. Her Experience, patience and kindness make her a perfect first time buyers agent but she would just as wonderful if you were buying or selling your 5th home. She helped us buy our first home during Covid and while were expecting a baby. Cant recommend her highly enough.
Marcy B.
Review for Member: Amber Orton
ZillowVERIFIEDWe chose Amber for her expertise in the local market and her straightforward style, and we were not disappointed. She provides exceptional customer service. Amber communicates clearly and proactively, anticipates issues, leverages her strong local network, and generates creative solutions. She takes her fiduciary duty very seriously, and she earned our trust as an adviser. Thank you, Amber, for helping us through this process!
Artfennelly
Review for Member: Amber Orton
ZillowVERIFIEDWith Amber's help we were able to negotiate the purchase of our new home in a tight Melrose real estate market on the first house we had made an offer. Amber helped us through the entire process and even followed up after we had moved in.
Capeters2002
Review for Member: Amber Orton
ZillowVERIFIEDI thought that Amber and her team were exceptional. I used them to both buy and sell properties. I would highly recommend the Orton group. They walked me through both buying and selling processes.
Nadaurio
Review for Member: Amber Orton
ZillowVERIFIEDWe had a great experience with Joelle as our buyers agent. She was great at making us feel comfortable and confident as first time home buyers. She was very knowledge about the market and neighborhoods and very enthusiastic and responsive at all hours. She was honest and transparent throughout the process, even advising us to go in with a lower offer (which was accepted!). She also has excellent recommendations for mortgage lenders, lawyers, contractors etc. We would highly recommend her!
Deannadevaney
Review for Member: Amber Orton
ZillowVERIFIEDI am so happy Joelle was our realtor when finding a home in Melrose! She is THE BEST. She listened to our constantly changing needs, provided tips on how to make our offer more attractive, was truly an advocate for us throughout the process, and even provided some much needed comic relief when things got frustrating. After multiple offers, we found the perfect home for our family and we really owe it all to her negotiation skills, patience, and practical advice. We will be recommending her to all our friends and family!
Jorgefromthefuture
Review for Member: Amber Orton
ZillowVERIFIEDAmber is the ultimate professional. She helped me purchase my first home in 2012, and things went so well that I knew I wanted work with her again when it was time to sell. She has a deep working knowledge of the Melrose market and I can't recommend her highly enough. In any case, the numbers speak for themselves: our house sold for 115k over asking in 2019.In total I have worked with Amber buying 1 and selling 2 properties. I have loved working with her, I think she is a master at her work, and I can't say enough good things about my experiences with her!Thank you, Amber!
Karen R.
Review for Member: Amber Orton
ZillowVERIFIEDI sold my house with The Orton Group! My Realtor, Joelle Smith, did a fantastic job marketing my property, which we knew would not be an easy sell and would require focusing on a niche customer base. She listened to my wishes of what I envisioned for my property, and saw it to fruition. It took a lot of diligent work and a group effort to see this process through to the end, and I felt confident that, with Joelle's guidance and expertise, we would accomplish all I set out to do. I highly recommend Joelle, and The Orton Group, and look forward to engaging her services again in the near future!
Dscannell40
Review for Member: Amber Orton
ZillowVERIFIEDAmber was very helpful, particularly in helping us set the offer price correctly and set reasonable expectations. We won the first house we bid on, and think we got it at a good price.
Dawn S.
Review for Member: Amber Orton
ZillowVERIFIEDAmber was amazing and helped my husband and I buy our first home in Wakefield in a very competitive market. I found the whole idea of the house hunting market to be extremely stressful, but Amber was very thorough in explaining her approach to the house hunting process. In our first meeting she explained the steps of the home buying process in detail and listened to our (somewhat extensive) wish list. She is very knowledgeable of our ideal market (Melrose/Wakefield/Stoneham) and made sure we had realistic expectations at every step. We were pretty aggressive in our search and wanted to go house hunting every time there was a new house posted - this did not deter Amber! She was there with us through what seemed like endless open houses and set up private viewings (which I highly recommend!). In the end, she found us our forever home in a few short months AND got it under list price. Not only that, but she provided recommendations for everything from a mortgage lender and lawyer to an oil company, landscapers and kitchen designers and brought us a beautiful gift for our new home. I could not say enough good things about Amber. Thank you!
Smmckendry
Review for Member: Amber Orton
ZillowVERIFIEDAs first time homebuyers, we highly recommend Amber and her team! To start, she provided us with a detailed but understandable explanation of the home buying process and what type homes we could expect to find based on our price range. She took us to see several different houses before we found the one we purchased. She was often able to set up private showings prior to open houses so that we could see the homes without large crowds present, and we believe this gave us an advantage in the competitive market. She also was very honest about the homes we saw, and she never made us feel pressured. If she felt that a house was not the "right" one for us, she let us know and explained why. She was always able to work with our busy schedule as well, often available by phone for discussion in the evenings and very responsive to emails and texts. She has a wealth of knowledge about the current market, and her many years of experience working in the Melrose/Wakefield/Stoneham/Reading area again gave us another advantage when purchasing a home. She negotiated well and strongly advocated for us during the home buying process. She was with us every step of the way, from viewings to offers to purchasing and even after closing on our first home. Amber also provided us with great reocmmendations for home inspectors and contractors. We truly felt like Amber had our best interests at heart. Please consider her for finding your future home!
Dabbott13
Review for Member: Amber Orton
ZillowVERIFIEDI highly recommend Amber if you either looking to buy or sell a house. Amber helped us find our first house back in 2008, patiently taking us to countless open houses and private showings before we finally found the right house. She even expertly navigated a short sale situation! My wife and I were so happy with our experience, it was a no brainer to have Amber represent us as we looked to upgrade to a larger house nine years later. After another long search, Amber's strategy and advice in negotiating a multiple (10+) bid situation was instrumental in securing the winning bid on a house that was perfect for our family. She also sold our original house for us in one weekend, and Amber was great to work with during that process as well. Amber is a pleasure to work with, whether you are a first-time or more experienced buyer/seller.
Michael D.
Review for Member: Amber Orton
ZillowVERIFIEDMy search transitioned from multi-families to single family houses over nearly a year. I looked at properties ranging from gut refinishes to move-in ready.Throughout my search, I felt Amber was a patient resource that I could get help from on a number of remodeling, moving, and purchase questions. In addition to the guidance I got from Amber, I also felt she would be willing to continue the search as long as it took. That is to say, I never felt pressured throughout the process.If you're beginning your search for a new home or struggling with an ongoing search, I highly recommend working with Amber!
Steven S.
Review for Member: Amber Orton
ZillowVERIFIEDWe first met Amber when she was the seller's agent when my wife and I bought our first home. We were so impressed with her commitment to her clients and her professionalism and attention to detail, that we contacted her straightaway when it came time for us to sell our home and buy another property. She was instrumental for us in helping us understand the buying and selling processes and the best way to market and sell our home.She set realistic expectations and most importantly DELIVERED. We ended up finding the perfect buyers for our house. We would not hesitate to work with Amber again.
Tom D.
Review for Member: Amber Orton
ZillowVERIFIEDWe recently sold a house in a community close to Boston, and bought a larger house further out. Amber handled both the sale and purchase.It took a long time, including a period of months we spent kicking the tires before we were committed to moving. After deciding we were serious, there was another period spent looking at quite a few houses, so Amber would better understand what we were looking for, and we would understand the market.We found a place we loved, and decided to bid. That turned out to be a little complicated, and some good tactics were needed to land the house, but we did.Then we sold the old house. It was in good shape, and we were lucky to be in a market extremely favorable to sellers, but there were even a few bumps here, like old permits.Throughout the entire process, Amber did a perfect job: communicating with us, understanding us, keeping us informed, and helping us solve problems. It was a consistently positive experience, over a relationship spanning months, and countless emails, phone and face-to-face conversations. She knew the markets we bought and sold in, her advice helped us do well on both ends of the deal, and she was always a pleasure to work with.As our attorney said, Amber is a true professional. I cannot recommend her more highly.
Diane1887
Review for Member: Amber Orton
ZillowVERIFIEDWe met Amber about 5 years ago when we were first considering selling our house in Melrose. Amber helped us figure out what we would net from the sale, and it turned out not to be the right time for us after all. I kept in touch with her throughout the next few years, asking questions when I saw an interesting property, which she was always cheerfully willing to answer, and this spring everything finally came together and we were ready to buy a new home and sell our old one. Amber took us from beginning to end, giving excellent advice and listening attentively to our wants and needs, and made the entire process both virtually painless and extremely rewarding in every possible way. I can't say enough good things about her. She is extremely knowledgeable, skilled, supportive, savvy, and completely dedicated. She always made us feel like we were her first priority, and never failed to come through for us. She is a true gem, and anyone lucky enough to have her as their realtor is guaranteed to have the best possible representation, guidance, and advice. She is a rare find.
Angie F.
Review for Member: Amber Orton
ZillowVERIFIEDAmber helped my husband and I purchase our first home this past fall. She was wonderful every step of the way, and was very patient with us. She really knew the local markets, and advised us well on price, what we should be looking for, what to avoid, etc. Even after the purchase of our home, she has stayed in touch with us to make sure all is going well. We enjoyed working with Amber, and would not hesitate to work with her again in the future. Highly recommend!
User8714874
Review for Member: Amber Orton
ZillowVERIFIEDWe worked with Amber Orton to buy our home in September 2015. She helped us navigate a very competitive housing market to eventually purchase a home in our desired location. The relationship did not end after we signed the closing docs. Amber has been a great resource, and we continue to reach out to her for recommendations as we renovate. It is a pleasure to work with her!
Timwenger3
Review for Member: Amber Orton
ZillowVERIFIEDMy wife and I had a great experience working with Amber! Amber helped us buy our first house and we are thrilled with it. She is insightful, extremely responsive, and she took a lot time (almost a year) accompanying us to countless open houses. I wholeheartedly recommend Amber.
J L.
Review for Member: Amber Orton
ZillowVERIFIEDMy experience with Amber was a very positive one. She gave me extremely valuable advice throughout the home buying process, allowing me to position myself as the best option as soon as the right property became available. Once my offer was accepted she took responsibility to make sure that all of the necessary steps were taken by both sides to ensure that the closing went smoothly. If you want a knowledgeable, experienced and organized person on your team, work with Amber!
Zuser20160113185510101
Review for Member: Amber Orton
ZillowVERIFIEDWe are so glad we chose Amber as our realtor. She has been consistently wonderful throughout the house buying process. The process can be quite stressful in such a seller's market, and having Amber by our side guiding us through the process made it much easier. From the start, Amber was responsive and helpful. We started by meeting with her to discuss what we wanted in a home and headed out right away to look at properties. She had an excellent sense of available (and soon-to-be-available) properties in the Melrose area and was extremely flexible with scheduling times for us to visit houses (we have toddler twins and were trying to work around nap schedules and view houses without having to get a babysitter each time - Amber was so patient and helpful). She talked through each potential bid in depth with us (admittedly, I like to discuss decisions like these a lot, and I never felt rushed by Amber), and she helped us navigate the negotiation process well, helping us communicate effectively with the sellers' representatives. After we'd won a bid, she was extremely helpful arranging times for us to visit the house, recommending vendors to make any repairs or improvements and answering any questions we had about the process. You'll be in good hands if you choose Amber!
User46294520
Review for Member: Amber Orton
ZillowVERIFIEDAmber was a pleasure to work with. My husband and I were first time home buyers and she walked us though the entire process with patience and excellent communication. She went above and beyond to follow up with our sellers, mortgage company, and was always there for moral support. I would highly recommend her to my friends and family.
Clgoss1
Review for Member: Amber Orton
ZillowVERIFIEDMy partner and I worked with Amber to sell our house in Melrose. I contacted Amber based on her positive reviews here on Zillow which mentioned her attention to detail and vast real estate knowledge. Everything you read here is true - from our very first meeting I could tell that she really understands the Melrose market and that she takes a very personal interest in doing everything she can to make a sale absolutely painless from beginning to end. Her recommendations regarding price were supported by data and trends in the Melrose market, and her suggestions regarding just the right time to put our house on the market worked out splendidly. After the first weekend of open houses we had eight offers on our home, all over the asking price. In addition, a potential point of stress during our sale was the fact that during the period between the accepted offer and the close we had to relocate from Massachusetts to our new out-of-state jobs; Amber went above and beyond during this period taking care of all the small details that are necessary to ensure a smooth close. So from our experience we would highly recommend Amber Orton to anyone looking to sell their home in Melrose. It's clear that she'll personally do everything it takes to sell your home and make things as easy as possible on the sellers.