Alex Zhao

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I planned to move out of state, and I was not only facing the challenge of selling my home in California smoothly, but also the need to quickly settle down in a completely unfamiliar city. Throughout the entire selling and relocation process, Alex & Phoebe were the most trustworthy and appreciated partners I could have asked for. After searching for nearly a month in my new state, I finally found an ideal home. However, the seller had already received two offers, while my home in California hadnt completed the final closing yetaEUR"meaning I didnt have the cash on hand, and it seemed I was about to miss out on this opportunity. At this critical moment, Phoebe took the initiative to step in and coordinate everything for me. She personally reached out to the listing agent, patiently explained my situation, and alleviated the sellers concerns. She even arranged for the escrow team to work overtime over the weekend to help me prepare the key documents. With her wealth of experience, she guided me through every scenario and made sure I was well-prepared. It was because of her persistence and dedication that I was able to secure my dream home at a great price. What touched me even more was the negotiation process during the sale of my old home. At one point, the deal nearly fell through due to a standoff on price with the buyer. Alex & Phoebe were incredibly flexible and skilled negotiatorsaEUR"they helped us reach an agreement! Their sense of responsibility and sincerity deeply moved me and earned the respect of both the buyer and myself. Time has proven that Phoebes judgment was absolutely right. Without her decisiveness and commitment, I couldnt have sold my old home so quickly, let alone closed on my new home just one day before the sale closed. Everything fell into place seamlessly, as if it were divinely orchestratedaEUR"but behind the scenes, it was Alex & Phoebes quiet yet unwavering dedication that made it all possible. What Alex & Phoebe did for me went far beyond the standard responsibilities of a listing agent. Not only did they help me sell my house and secure a new one at a critical moment, but they also gave me the gift of a sincere and cherished friendship. If youre looking for real estate agents who are truly client-focused, professional, attentive, and reliable, I wholeheartedly recommend them. They are not only exceptional Realtors with impressive skills and experience, but also trustworthy individuals who truly deserve your confidence.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Alex & Phoebe demonstrated absolute professional service in handling the Sale of our home. The pair provided in depth knowledge in our neighbour around us by stattisitic numbers. I have great confidence in dealing with them and trust advised provided from them. The process was not an easy one but Alex and phoebe overcome those obstacles and kept situation under controlled. If you are looking for a professional agent that can achieved result and close the deal Alex and phoebe will be the one to contact. I highly recommend Alex and Phoebe to become your agent for your property sale!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Lucky to have chosen Alex and Phoebe to help with buying a home. Impressions: A A A A 1.A A A A both very Professional A A A A 2.A A A A Very smoothly -buying process, helping all aspects, including financing, insurance, etc. Conclusion: The top choice for you. If youre planning to buy a home, they should be your first and best choiceaEUR"you wont be disappointed!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Thank you, Alex & Phoebe, for helping me purchase a home that I truly love. I had previously worked with other agents and submitted five offersaEUR"each time offering the highest priceaEUR"yet I kept missing out, leaving me confused, anxious, and discouraged. Then, I decided to reach out to Phoebe, a top local agent. Honestly, I didnt have high expectations this time either because buying in the Diamond Bar school district is extremely competitive. However, despite my offer not being the highest or an all-cash offer, it stood out among 31 offers and successfully closed escrow smoothly. I highly recommend them! This experience has taught me that having the right agent is just as important as finding the right home.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Alex and Phoebe are very professional and friendly. Through they represented the other party's seller agent but we really had very pleasant communication. They were very easily to communicate and they responded in time. And I appreciate they were very honest about everything. Highly recommend! Thank you guys for helping me for buying my dream house!