Note: Reviews may include other agents on their team
What clients say about this agent....
Hing L.
Review for Member: Alex Lam
ZillowVERIFIEDWorking with Alex and Kristle was absolutely amazing! Even before our search began we had an in depth conversation on what we were looking for and they frequently incorporated that feedback whenever highlighting properties for us to view. During our search they always kept us engaged and thinking clearly since the home search can be an emotional rollercoaster. And something I was not expecting, was that even after shepherding us through the closing process, they made sure that we had everything we needed to make our new home feel like home! I would highly recommend anyone looking for an expert to guide them through the home buying process to give Alex and Kristle a call.
Joe
Review for Member: Alex Lam
ZillowVERIFIED The Lam team was extremely supportive in helping us in every step of buying our first home - especially in educating us on what to expect and how to think about different decisions / options since it was our first time. Thank you for a smooth and seamless process!
Sophia
Review for Member: Alex Lam
ZillowVERIFIED We had an excellent experience working with the Alex Team, from pricing strategy to marketing and negotiations. Alex handled everything with professionalism, patience and care. He communicated with all parties proactively and kept us updated throughout the process. My husband and I really appreciate his efforts and highly recommend his services!
Justin F.
Review for Member: Alex Lam
ZillowVERIFIED Alex and Kristle are both AMAZING!!! They went above and beyond in every way, from contacting us regularly throughout the entire process, to sharing highlights from our house tour with the homeowners, and giving us a fair chance with plenty of open communication between me, my boyfriend, and the owners. They reached out to us consistently with any updates or questions and were very helpful from the moment we toured to even after getting our keys. We are extremely happy with our new home, and couldn't have done it without the Lam team.
ToshikoNakamura
Review for Member: Alex Lam
ZillowVERIFIED Alex from LAM Team was our realtor, and I was super happy with him and his partner, Kristie. We met Alex over a year ago. We were planning to move to Southern California, and he gave us some great advice on what needed to be fixed to upgrade the house and when to put it on the market. We moved to Southern California before the major renovation, and he made everything so smooth. The house looked incredible with new flooring, walls, bathrooms, and kitchen, and so much more! Alex was super organized and kept sharing pictures of the progress and sending us all the receipts for the orders he made. After Alex put the house on the market, LAM Team was able to find a buyer within a week and sold the house for more than we had hoped. Thanks so much, Alex and Kristie, for your amazing job!
Nosweatdude54
Review for Member: Alex Lam
ZillowVERIFIED If you are looking for a real estate professional to work with for the best possible outcome, Alex Lam is your guy. We purchased a house in San Bruno, California in February 2024. Alex was instrumental throughout. He took the time to listen to our parameters and gave us honest feedback. He genuinely wanted to find a house that we wanted, and not just to sell us any house. There were instances that we found a house appealing when Alex pointed out potential issues, relative to our parameters. He worked tirelessly in all hours and communicated openly and promptly. Ask him a question and you will get a response in minutes in text, call or email. He was available in person as needed and showed up for appointments promptly as if we were his only client. He has a winning strategy to deal with today real estate market and is not reluctant to adjust as conditions change. When we found our house, Alex methodically explained the situation to us and allowed us to come up with our best offer we felt comfortable with. Reportedly, our offer was 1 of 25 and not the highest but we ended up with the house, fair and square. In retrospect, I believe Alex did his due diligence and understand the nuances of the situation well to guide us to the winning bid.
LaraIrias
Review for Member: Alex Lam
ZillowVERIFIED Alex was amazing to work with throughout our entire home buying process. We felt like we were in very good hands the entire time. Alex is very knowledgeable about the areas we were looking in and walked us through the entire home buying process. He is very trustworthy and had our best interest at heart. He was also very kind and patient through the whole process. He was always available to answer any of our questions and his responses were always very thorough. After we bought our home and wanted to do a few renovations, Alex also referred good people for us to work with. It was great working with Alex Lam and we highly recommend him!
Vardhanv0
Review for Member: Alex Lam
ZillowVERIFIED Alex Lam is great. We worked with a few agents before we settled on Alex, and each was uniquely challenging. Some where pushy, others not professional enough, yet others focused on the sale rather than what we wanted. Alex was able to hit a sweet spot (at least for us) in terms of his professionalism and really making the agent commission worth it's while (nearly :) ). We were buyers in this transaction.
6fnsb2xfnc
Review for Member: Alex Lam
ZillowVERIFIED Professional, courteous, and knowledgeable. worked with Alex and his team on multiple occasions and every time they delivered. Whenever there were any questions, Alex was quick to answer and help me throughout the process. Thank you again
Kajukoo
Review for Member: Alex Lam
ZillowVERIFIED Our home buying experience was a longer one due to recent market conditions and our general requirements, so we have worked with a number of agents already by the time we had worked with Alex. Alex was introduced to us as a referral and immediately we noticed how professional and attentive to detail he was in our first phone call. He would send over listings that would fit our criteria and always offer to view the homes with us. More importantly, Alex was extremely helpful when it came to submitting offers and always gave great advice. He answered any questions we had and made sure we were comfortable with the decisions we had to make throughout the entire process. As if doing all of the above wasn't already enough, he would maintain the same level of service and attention to our needs whether he was traveling or sick. He always made himself available and would communicate with us every step of the way from start to finish. After working with Alex and Kristle, they are exactly the type of people you would want by your side for a home purchase. All the reviews here already echo our sentiment of just how professional and exceptional Alex and Kristle are to work with. Not only are they excellent agents, but they are also genuinely good people who care.
Rdubkin
Review for Member: Alex Lam
ZillowVERIFIED We are so thrilled to be writing about our home buying experience and are so grateful to Alex and The Lam Team for making our dreams come true. If you are looking for an agent to make your home search as stress free as possible, look no further. The amount of attention and guidance provided to us from Alex was second to none.A As first time home buyers we were overwhelmed, but Alex made sure to keep us calm, not feel pressured, and educated us every step of the way.A He was incredibly patient and professional the entire time, while also showing his caring nature. We also appreciated working with Kristle and every member of The Lam Team as they were professional, responsive, and efficient with all the processes required to seal the deal.A This is the team you want to work with when making one of the biggest decisions of your life and we were so glad we choose The Lam Team.A Maricar and Russ
Richardkadotani
Review for Member: Alex Lam
ZillowVERIFIED Alex & Kristle helped us find our beautiful new home and the process was seamless! It was such a pleasure working with them because of their guidance, attentiveness and immediate response times. I can't think of any aspect of the process that I would change because they made it that easy for my wife and I. We moved from one side of the Bay to the other and their expertise & knowledge of the Bay Area was such a comfort. We highly recommend the Lam Team!
Danny H.
Review for Member: Alex Lam
ZillowVERIFIED Alex and his team did an excellent job of assisting us in purchasing our first home. Hes very knowledgeable of the area and always gave great advice. Hes also very attentive, a great communicator, and kept us informed the entire process.
Jsscachoi
Review for Member: Alex Lam
ZillowVERIFIED Alex was referred to us from a friend. Throughout our home buying process my husband and I truly enjoyed working with him as our real estate agent. The journey to buy our first home took us 5 months but Alex was very attentive and patient throughout the process. Alexs customer service was so amazing. He helped us navigate through this crazy home buying period. He would reply to our questions within a timely manner and was always happy to help. We put our trust in Alex to guide and help us make our first home purchase and he did just that! Overall we would thoroughly recommend Alex to anyone who is looking to buy a home!
Stephlivesimply
Review for Member: Alex Lam
ZillowVERIFIED We recently sold a home through Alex, and he was so great to work with from beginning to end. He is so friendly and easy to connect with. He had wonderful balance in terms of telling us what the best decisions were for us to make AND holding space for us to make our own decisions. He was great in sharing his knowledge of selling a home as well as tailoring his answers to what we wanted/needed. We highly recommend working with Alex and wouldn't hesitate to work with him again.
Cliff C.
Review for Member: Alex Lam
ZillowVERIFIED Alex did an amazing job working with me the last 6 months to find my home. He brought me to dozens of houses across several cities, and was always very patient with all the questions I had (and I had a lot!). He was always happy to explain every part of the process to help me make an informed, well-considered decision, and I felt comfortable throwing him questions at any time of day. I can't recommend Alex enough, and really hope to work with him again someday!
Cliffchen0
Review for Member: Alex Lam
ZillowVERIFIED Alex did an amazing job working with me the last 6 months to find my home. He brought me to dozens of houses across several cities, and was always very patient with all the questions I had (and I had a lot!). He was always happy to explain every part of the process to help me make an informed, well-considered decision, and I felt comfortable throwing him questions at any time of day.I can't recommend Alex enough, and really hope to work with him again someday!
Bwan516
Review for Member: Alex Lam
ZillowVERIFIED Alex was exceptional in helping us plan, view, offer, and ultimately close and purchase a home. He was everything you can ask for in a real estate agent.He is extremely knowledgeable about rules and regulations and about the current market. Any question that I had, he had an answer for.I truly believe that if it weren't for Alex, I would not be a homeowner today.
LaraIrias
Review for Member: Alex Lam
ZillowVERIFIED Alex was amazing to work with throughout our entire home buying process. We felt like we were in very good hands the entire time. Alex is very knowledgeable about the areas we were looking in and walked us through the entire home buying process.He is very trustworthy and had our best interest at heart.He was also very kind and patient through the whole process. He was always available to answer any of our questions and his responses were always very thorough. Now that weve bought our home and are planning a few renovations, Alex has also been super helpful in referring good people for us to work with.It was great working with Alex Lam and we highly recommend him!
Janellemlee23
Review for Member: Alex Lam
ZillowVERIFIED As a first time homeowner, Alex was very helpful in explaining things in a simple and clear manner. He was quick to respond to all my question and understood what I was looking for in a home. When the seller ran into issues during closing, Alex kept me updated of the situation.
Zuser20150619155328686
Review for Member: Alex Lam
ZillowVERIFIED I highly recommend Alex Lam for all of your real estate purchasing or selling needs. As a first time homebuyers, Alex's expertise was exactly what we needed to go through this daunting process. In a incredibly difficult seller's market, Alex took great care to listen to our wants and desires, and curated a list of ideal options for us. Once we found our home, Alex was efficient and effective in negotiating and incredible price on our behalf. We were so incredibly lucky to find Alex to assist us in this unfamiliar territory and happily urge that you use him as well.
Lincolnsupra
Review for Member: Alex Lam
ZillowVERIFIED Alex is a professional and expert at what he does. 2nd time Ive worked with him and each time he understood my needs, never pressured me, and was very patient in looking for us. Every easy to talk to and very responsive. Gave us his opinions and valued us as more then just client but more so as a good friend. Will definitely recommend him to future friends looking for a real estate agent.
Diana R.
Review for Member: Alex Lam
ZillowVERIFIED Alex helped us in the purchase of our first home! Things that stood out about Alex from other Realtors we considered: He was both incredibly patient and helpful, and also refrained from being pushy in the slightest. He talked us through what the desires and needs were for our growing family as we searched for a home that matched our budget and goals, and listened to our concerns and feedback. He was also extremely proactive during the negotiations process and ensured he armed us with the most information before countering or proceeding. My husband and I cannot recommend Alex highly enough.
Jmanalo920
Review for Member: Alex Lam
ZillowVERIFIED I definitely recommend working with Alex, he is kind, knowledgable, and very patient with his clients. He is quick to respond to any questions, always accommodating, and I felt he always had our best interest at heart. Alex remained supportive throughout the whole process of buying a home and my mother and I are so thankful to have worked with him.
Juanaproperty1
Review for Member: Alex Lam
ZillowVERIFIED I would like to thank Alex Lam for representing our family in the sale of our family home in Hayward, Ca. Alex was a pleasure to deal with, keeping us informed of the market as well as how our sale was progressing right up to the day of closing. This was no easy feat as we were all not in California and I for one had to be contacted in Australia. Alex was the consummate professional, project managing the listing from beginning to end, making it a hassle-free process for all concerned. He managed the multiple offer process with great finesse, and helped to get the family an offer that was above our initial expectations. We would have no hesitation in recommending Alex to family and friends.
Ryan H.
Review for Member: Alex Lam
ZillowVERIFIED Alex was incredibly helpful in helping me and my brothers find a house in the Bay Area. He understood that we were very motivated in our search and matched our energy in finding new open houses, off market listings, and properties that we may have missed in our own searches. Alex is very professional, and always goes the extra mile to serve his clients. From taking us to tour 10+ houses in a day to meeting with us at odd times to show us potential listings, it was apparent that Alex was doing everything that he could to help us land a home. Overall, I had a wonderful time working with him, and would absolutely recommend him to anyone searching for a new home in the Bay Area.
Rahul G.
Review for Member: Alex Lam
ZillowVERIFIED Alex is simply one of the most stand-up and fundamentally decent people I have had the opportunity to work with, and Id strongly recommend you contact him if you are considering buying / selling in the Bay Area. I was referred to him by a mutual friend (and a former client of his), and he ended up representing me on the sale of my peninsula condo in 2019. This is the first time I have ever sold a property, and there were some additional logistics on my end that required stretching the process out to maybe 10 months in total. Alex was exceptional throughout this entire, almost year-long process. During that time, he estimated market conditions, suggested the necessary improvements to prep my condo for sale, leveraged his network to provide contacts on financial advisors, contractors, and everything in-between, and at times oversaw chunks of the remodel work and communicated with the general contractor on my behalf. The place was updated and beautifully staged when it went on the market, and I thought his photo sets, advertising materials, and property website were absolutely excellent. He and his team ran two open house weekends before accepting offers, and we accepted an offer shortly thereafter and were able to close on time. The main thing Id like to emphasize here is that Alex is simply an extremely kind and hard-working individual. Not once during this process was he anything other than efficient, responsive, calm, and kind to both myself and my family. Despite his busy schedule, he somehow always made as much time as was needed to get this transaction over the finish line. Post-sale, he is as responsive as ever, and continues to send us referrals for contractors, etc. as the need arises. In short, working with Alex was a great experience. I highly, highly recommend him, and would work with him again in a heartbeat.
Ricky L.
Review for Member: Alex Lam
ZillowVERIFIED Alex works with client very well. He is very good at handling difficult situations with clients and very reliable.Alex faithfully commits to get the job done and consistently performs at or above expectations.Kudos to Alex for getting things done in a short period of time.
Clara L.
Review for Member: Alex Lam
ZillowVERIFIED We have worked with many great agents over the years. When we got ready to sell our custom home in Danville, we were going to select one who specializes in our neighborhood until we heard about Alex. We were a little skeptical at first since Alex has focused mainly in the Peninsula area. But we took a chance and talked to him anyway. Alex was so well prepared that he was able to answer all our questions, concerns and much more. He impressed us like someone who has worked in our area for a long time. We were so amazed that he had done so much research on our home already. He was able to give us a rough timeline and provided us with guidance in getting our home prepared, staged and marketed in a very short time. He also partnered with us to determine which upgrades would provide a worthwhile return. When our house was listed, there were two other comparable homes within a couple block vicinity that were on the market which unfortunately have not closed yet. We received a wonderful offer on the 6th day of listing and the process was very seamless. By the time we closed, the other two homes were still active. We think the short turnaround time had a lot to do with Alex's creative and inventive marketing strategy. Throughout the entire process, he remained our single point of contact. Alex has been very responsive and has done an excellent job in managing the whole contracting process. He kept us informed at all times, not just on what has happened, but also what to expect next. We worried a bit when we saw the market slowed down, but Alex worked really hard to ensure we got the very best offer and the best buyer. At close of escrow, Alex gave us two huge binders with tabs and indices. One binder contained all documents in chronological order, the other one had copies of everything we signed and needed to keep. We have been buying and selling for more than 40 years, and have never seen an agent so organized. If I ever want to buy or sell another home in the Bay Area, I will not do it without Alex. He is a gem! Alex is the most caring and honest agent I have ever seen. We have not only found a great real estate professional, we have found a wonderful friend. We wish him much success. We highly recommend Alex to anyone. He is the absolute best!!!
Zuser20150726220050167
Review for Member: Alex Lam
ZillowVERIFIED We have worked with many great agents over the years. When we got ready to sell our custom home in Danville, we were going to select one who specializes in our neighborhood until we heard about Alex. We were a little skeptical at first since Alex has focused mainly in the Peninsula area. But we took a chance and talked to him anyway. Alex was so well prepared that he was able to answer all our questions, concerns and much more. He impressed us like someone who has worked in our area for a long time. We were so amazed that he had done so much research on our home already. He was able to give us a rough timeline and provided us with guidance in getting our home prepared, staged and marketed in a very short time. He also partnered with us to determine which upgrades would provide a worthwhile return.When our house was listed, there were two other comparable homes within a couple block vicinity that were on the market which unfortunately have not closed yet. We received a wonderful offer on the 6th day of listing and the process was very seamless. By the time we closed, the other two homes were still active. We think the short turnaround time had a lot to do with Alex's creative and inventive marketing strategy. Throughout the entire process, he remained our single point of contact. Alex has been very responsive and has done an excellent job in managing the whole contracting process. He kept us informed at all times, not just on what has happened, but also what to expect next. We worried a bit when we saw the market slowed down, but Alex worked really hard to ensure we got the very best offer and the best buyer. At close of escrow, Alex gave us two huge binders with tabs and indices. One binder contained all documents in chronological order, the other one had copies of everything we signed and needed to keep. We have been buying and selling for more than 40 years, and have never seen an agent so organized. If I ever want to buy or sell another home in the Bay Area, I will not do it without Alex. He is a gem! Alex is the most caring and honest agent I have ever seen. We have not only found a great real estate professional, we have found a wonderful friend. We wish him much success. We highly recommend Alex to anyone. He is the absolute best!!!
Robynnemarie
Review for Member: Alex Lam
ZillowVERIFIED Alex was absolutely amazing to work with! He answered all of our (MANY) questions very quickly and thoroughly. As first time home buyers, this process could have very easily become overwhelming or discouraging, but Alex made everything so smooth and manageable. He never pushed us to settle for something we didn't like and was very patient as we searched for the perfect house. Because he is so kind and down-to-earth, Alex is easy to talk to and became a real partner to us through this process. He goes to bat for you and handles any little bumps that come up, so you don't have to worry about any of it. He's amazing at his job and is a great person in general. We found our house because of Alex and feel so lucky to have worked with him! Thanks Alex!!! :)
Omgsuveena
Review for Member: Alex Lam
ZillowVERIFIED Alex helped us buy and sell our house. Selling our house was a little complicated due to it being an inheritance. We had many questions regarding property tax, capital gains, etc. and Alex was able to find the answers for us. He guided us through every step of the way, from cleaning up the house and making it show-worthy to arranging for property inspections and photography.When we were shopping for a new home, we were looking for something very specific and he was extremely patient with us through the whole process! He was professional, responsive to phone calls and texts, and available whenever we wanted to look at homes. We highly recommend him!
