Note: Reviews may include other agents on their team
What clients say about this agent....
Dr. K.
Review for Member: Alan Trugman
ZillowVERIFIEDAlan and Susan were delightful to work with. Knowledgeable, immediately responsive, helpful, warm and caring. We were so pleased to work with them in every way. We highly recommend them to use to sell or buy a residence.
Phyljack18
Review for Member: Alan Trugman
ZillowVERIFIED I had a very good and pleasant experience with Alan and Susan Trugman. They did a very good and professional job of staging and selling my home. It sold in 1 week. They were always available whenever I had any questions. I would highly recommend them
Sdibarba
Review for Member: Alan Trugman
ZillowVERIFIED My husband and I really enjoyed working with Alan and Susan Trugman to sell our home! They were always available to answer any questions we had and demonstrated a high-level of knowledge regarding the local market and the real estate process in general.If you want your home to sell at asking price within three days of listing it, they are the team for you.
Mpower215
Review for Member: Alan Trugman
ZillowVERIFIED We had the pleasure of working with Susan and Alan Trugman, who are true professionals. We chose to have them sell our house because of their knowledge, experience, friendliness, and their vast resources. They came highly recommended to us, and what we were told about them was trueaEUR"they are personable, thorough, and very responsive to calls. Within days of signing with them, they had a stager in to give helpful hints, a photographer in to take indoor, outdoor, and aerial pictures, and they had an open houseaEUR"which resulted in multiple offers! They also helped us buy a new houseaEUR"together, they are licensed in both Rockland and Bergen Counties, which was helpful to us since we were unsure of which area we wanted to live. Susan and Alan are definitely passionate about their work, and you can tell that they love what they do!
User119809
Review for Member: Alan Trugman
ZillowVERIFIED After working with Susan and Alan Trugman as my listing realtors, I'm pleased to strongly recommend them to others considering selling their home. They are adept at evaluating the market and making recommendations based on it. They were quick to spot any potential problems along with supplying strategies to work around them. Not only are they consummate professionals, but their positive and realistic demeanor made me as the seller feel most confident in following their guidance. Their enthusiasm is evident and it is clear that they thrive on their work.As a team, Susan and Alan Trugman made sure that one of them was always at the ready for whatever issue arose. They made excellent suggestions prior to listing the home and were ready with a host of professionals to help in preparing the home for showing. Fortunately, we had several offers within a few days, most likely due to their pricing strategy and favorable market conditions. Nonetheless, the Trugman Team did not stop working tirelessly to get the transaction to the closing table. I always got quick responses to any questions I had. Ive sold four homes and purchased five over the last several decades and can clearly say this was one of the smoothest transactions Ive been involved with. Though I dont feel like a novice in the world of real estate, I still benefited from Susan and Alan Trugmans advice.
Medtrans16
Review for Member: Alan Trugman
ZillowVERIFIED I was extremely pleased with Alan Trugman handling the sale of my Mom's home. My Mom has lived with me for 3 years in Central New York (4 hours from where her home was). Since I am my Mom's caregiver, it was difficult for me to go to her house. I met Alan and he took care of everything from then on. He helped me find a company to remove all the contents of the house, as well as the contents on the property. He hired someone to remove the carpeting and clean the hardwood floors. He also hired someone to maintain the lawn and hedges on the property. He showed the house countless times, ultimately we had a buyer and the house closed in a matter of weeks. To sum up this review, "I couldn't have sold this home without Alan and his support!!! Lynn M.
Alise10962
Review for Member: Alan Trugman
ZillowVERIFIED Selling your home is an important decision and so is who you choose to use during this process. Thankfully, I chose Sue and Alan Trugman. Together they helped me every step of the way, guiding, advising and always being supportive !!! They are very responsive, helpful, professional and extremely knowledgeable. From start to finish, they were there every step of the way. What more could you possibly want. Thank you both for ALL your help !!
Joco922
Review for Member: Alan Trugman
ZillowVERIFIED Alan was an absolute pleasure to work with! I started looking into purchasing a new home when the Covid pandemic started. Alan was so professional, diligent, and responsive. His gentle nature always made me feel comfortable and I would recommend using Alan to everyone!
Mark K.
Review for Member: Alan Trugman
ZillowVERIFIED We recently sold our home in New City with the outstanding assistance of Susan & Alan Trugman. Despite the unusual and unknown circumstances of these past few months due to the pandemic, Susan & Alan managed the challenges with professionalism and confidence. They went above and beyond the role of real estate agents to help us get our house sale-ready since we had already moved out of the area. They gave generously of their time and expertise. We got to know them as professionals and as individuals who are knowledgeable, efficient, trustworthy, and above all, kind and thoughtful people.Susan & Alan, The Trugman Team at Keller Williams were a pleasure to work with. Meryl and Mark Kantrowitz
Tymmayk
Review for Member: Alan Trugman
ZillowVERIFIED Alan worked with my wife and I on exploring several homes across Bergen County, NJ. Flexible, responsive, and willing to gently push sellers agents where needed to get us in the door for showings, Alan came across as a consummate professional, while still having a personality that we could relate to. Alan was helpful during our home tours, without being overbearing, letting us explore the home at our pace, occasionally highlighting certain features or things to be aware of. Alan continued to be of service as we transitioned into the world after COVID-19, and Alan worked through the new challenges of the home viewing processes with nimbleness and an open mind. While our home search has ultimately moved to another state, it was of no fault on Alan's part, and if we could take him with us in the new search, we would.
Joseph H.
Review for Member: Alan Trugman
ZillowVERIFIED Susan and Alan Trugman are extraordinary realtors, business people, and members of the community. They are also honest, detailed and highly in-tune with the real estate market and broader markets. They positioned my home properly for the market, recommended a very specific approach w/ suggestions for some select home improvements and the house was sold in under two weeks well above offered price. They fully understand how to optimize home pricing to drive traffic and create interest that results in the highest price possible. They are always available. I am honored and lucky to have worked with such exceptional, talented and friendly realtors - they are absolutely THE VERY BEST in Rockland County and you get twice the support with this husband and wife team whether you are a seller like me or a buyer. They guided every aspect of the sale process with confidence including attending inspections and checking every detail. Thank you Susan and Alan!!!
Coop2gen
Review for Member: Alan Trugman
ZillowVERIFIED We recently sold our home and could not have asked for any better service than The Trugman Team! They walked us through every step of the process and did not leave out any details. Their professionalism and attention to detail and followup is far superior than anyone we have ever used. They are wonderful to work with and we would highly recommend The Trugman Team if you are thinking about buying or selling a home!
Rick7078
Review for Member: Alan Trugman
ZillowVERIFIED Alan and Susan Trugman were wonderful to deal with when selling our home. Any questions or issues that came up they were right there for us. We make the right choice when selecting them as our realtors and would highly recommend them or anyone looking for the best!!
Cinrmil
Review for Member: Alan Trugman
ZillowVERIFIED Sue Trugman from the Trugman Team helped my husband and I throughout the process of selling our home. She was professional, supportive, knowledgeable and responsive. Sue was always available by phone and went out of her way to answer all of our questions and to provide needed suggestions. She made a very stressful transition easier. I would definitely recommend Sue when an excellent agent is needed to help you buy or sell your home
User5199192
Review for Member: Alan Trugman
ZillowVERIFIED Alan and Susan Trugman were the ideal couple to sell our home. They guided my wife and I through an arduous process. Their calm demeanor was invaluable as they assisted us with how to prepare our home for sale. They presented to us realistic parameters on how to price our home for sale. With their experience our home was under contract within a few weeks and sold in a very short time. My wife and I highly recommend them to be your real estate sales agents because they get the job done.
Ericasmuckler
Review for Member: Alan Trugman
ZillowVERIFIED They help with the process the whole way through. Alan and Susan are a solid team and are very responsive and quick to help solve problems to get the deal done. Best realtors Ive had!
Ushir M.
Review for Member: Alan Trugman
ZillowVERIFIED This was my third transaction with Alan and Susan in the last four years including two buys and a sale. They are true professionals; they kept me posted throughout the process. I very much enjoyed working with them.
AMBER K.
Review for Member: Alan Trugman
ZillowVERIFIED We had a great experience with Susan and Alan as first-time buyers. We initially started with Susan, but transitioned to Alan since we knew we'd be looking at properties in New Jersey and New York, and he is licensed in both. It was wonderful to not have to find a new agent in this instance.Alan made himself available at times that suited our schedule, answered every question we had, and worked seamlessly with the sellers' contact to make our communications manageable.We had some unique challenges arise at closing, but Alan was a great help with guiding us through to a resolution, making our entire buying process adhere to the timeline we had envisioned. We would recommend Susan and Alan to anyone.
Emckiernan5
Review for Member: Alan Trugman
ZillowVERIFIED Nothing but praise and thanks for all the help Susan and Alan gave me and my sisters when selling our moms home. They were helpful, gave us great advice and guided us along the way. Highly recommend using this great team!
Dlb429
Review for Member: Alan Trugman
ZillowVERIFIED The Trugman Team! Thanks from the bottom of our hearts for smoothing the way to our new home. You talked us down from the ledge on more than one occasion and we are forever grateful. Professional, knowledgeable, personal and caring - we could go on and on! We would recommend without hesitation!!
Epallant
Review for Member: Alan Trugman
ZillowVERIFIED Susan and Alan Trugman knew the comparables, suggested exactly the right price to ensure a quick sale (and small bidding war), made the right suggestions for prepping the house for sale, and most of all were allies in every step of the long process. Their support and advice were brilliant.
SUNIL G.
Review for Member: Alan Trugman
ZillowVERIFIED Our listing agent, Alan and Susan, did an unbelievably beautiful presentation of our home! I never have seen a more outstandingly creative and professional piece of work. Alan was the most astute, efficient and effective professional at his work I have ever observed. Thank you very much for your support, hard work and professionalism.We are delighted that Trugman Team was our Realtor
Jilldoorn
Review for Member: Alan Trugman
ZillowVERIFIED It was a pleasure working with Susan and Alan. They make a great team. They know the area thoroughly. They were extremely professional and our house had multiple offers within 5 days and sold over asking price!They both spent quality time us. Plus they have great personalities!
Ranish1954
Review for Member: Alan Trugman
ZillowVERIFIED Alan and Susan trugman are extremely professional and made our selling process a pleasant experience. They are responsive and helpful from listing to closing
Adforman
Review for Member: Alan Trugman
ZillowVERIFIED What can we say??? Sue and Alan Trugman are the consummate realtors. Their professionalism, expertise, ethics and advice guided us through a difficult, complex process and made it seamless & easy. They sold our home, and we are starting the next chapter in our lives!What can we say??? Thank you, thank you, thank you. If you need to buy or sell a home - we strongly recommend you trust Sue and Alan to deliver the best experience!
Ngordonv
Review for Member: Alan Trugman
ZillowVERIFIED Alan Trugman of Keller Williams Realty assisted me and my finance in finding the perfect house for our needs and price range, which makes it sound much easier than it was. Alan patiently and professionally guided us through the thicket of properties which were not suitable in one way or anotheraEUR"and there were many--to the right one. He gently and expertly called our attention to deficiencies which we did not notice and which did not match our stated requirements. Alan provided cogent advice on how to bargain for the best price and which items we could expect to be repaired. He cheerfully answered our questions about all aspects of the entire process from finding a house to getting to the closing and made himself available at all times. We always felt that we were in experienced hands which would never drop us. It was a pleasure to work with Alan, and we will confidently recommend him to anyone looking to buy real estate in Rockland.
Altztr
Review for Member: Alan Trugman
ZillowVERIFIED They provided guidelines for preparing our house for potential buyers and gave us procedures to follow during the showing of the house.Whenever we had a question, they got back to us immediately.
Gmurray1us
Review for Member: Alan Trugman
ZillowVERIFIED Alan and Susan Trugman bring the highest level of quality and professionalism to every step of our selling experience. The experience appeared seamless with each interaction surprisingly pleasant from initial introduction to final closing. With their strong network and promotion we received numerous offers and closed within 60 days of signing a contract with them. We were very pleased.
Joelp1020
Review for Member: Alan Trugman
ZillowVERIFIED Our experience with Alan & Susan Trugman was an excellent one. We had originally signed with another agent, in their agency, who was totally inept. After severing that relationship we were assigned to the Trugman Team as our agents. They knew exactly what was needed to be done in order for us to get our home sold. They were totally aware of the market in all aspects, price & market, and once we priced the home properly we started to receive an increased interest level and the offers started to come. They also know what was needed to stage the house properly for sale and that also made a huge difference in opening up the market for us. We did have some difficulties during the closing stages but Alan & Susan stayed on top of everything and went over and beyond their responsibilities and made this deal get closed and completed. If you are looking to buy or sell a home I would recommend that Trugman team to represent you. I was in sales all my life and I would rate them as a 10 all the way.
Cbailey740297
Review for Member: Alan Trugman
ZillowVERIFIED Susan is fantastic to work with, she found us the perfect place to call home! She was accommodating to our schedule, and even when she was on vacation, she was still in touch! She is a pleasure to work with. If we ever decide to move again, I would not hesitate to use The Trugman Team!
Zuser20160912183721946
Review for Member: Alan Trugman
ZillowVERIFIED We had an excellent experience working with Susan and Alan Trugman. I know them both personally and professionally and I have to say they were knowledgable, understanding, empathic and unusually responsive. It took us between 2-3 years to make our move and they were patient, listened to us and worked hard to find us the right place. They always acted with integrity and with our best interests at heart. Thank you both for all your hard work and for making everything work.
Catrutig848
Review for Member: Alan Trugman
ZillowVERIFIED Sue and Alan were very professional and knowledgeable about the market. We put our trust in then and our home sold in under two weeks. They were supportive and able to prepare us for the next step emotionally. They were s great team.
Medunjanin349
Review for Member: Alan Trugman
ZillowVERIFIED If you are looking for professional look no further! One stop shop!I have meet Alan in fall of 2016. My wife and I had a particular neighborhood and house size that we ware looking for. Alan was so patient and worked diligently to find us what we need. He knows the area well and pricing trend. Well connected mortgage broker, lawyer just ask. I know that house hunting it can be stressful but Alan made it fun and relaxing.Most important I have trusted Alan %100. He had looked after our interest made me and my wife comfortable from beginning to end.Thank you Alan!
Malinis S.
Review for Member: Alan Trugman
ZillowVERIFIED I came across Susan and Alan through a referral from a friend at work. We were first time homebuyers, which meant that we were clueless to the whole process of buying a home. After now having gone through the whole home buying experience, I cannot emphasize enough how a great realtor is the best asset you can have. I told them that we were on a time crunch and that we had to have found a house in three months. They were vigilant in showing us as many houses as possible that fit our criteria (clarkstown school district, mother/daughter house). And as we looked, they pointed out exactly what to look for that would make a great purchase. They did not try to and push us to just buy any house. They made sure it was something we were happy with. They did not make us feel at all pressured to settle for any place. They were patient throughout the whole process. They were on top of things and led us through each step along the way. And while some might think that this is the norm for every realtor, I have friends who can attest to the fact that their realtors were in absentia throughout their whole experience. What makes Susan and Alan great is that they communicated very clearly what is happening and what needs to happen next. They helped us coordinate the inspection, appraisal, negotiation, home insurance, and loan approval and so many other issues that came up along the way. Their attitude was professional and approachable and I felt very comfortable talking with them both (which for an introvert says a lot =D). I honestly felt that they had our best interest at heart and they had our back and I felt that as long as they were in our team, that things will be taken care of and all will work out. And even after getting the keys to the house, they still looked out for us and made phone calls to make sure that our son settled into school well since they knew I was concerned with him starting school just a tad bit late. At the end of it all, they not only helped us buy a house, but they led us to finally find our home (and as corny as that may sound, it so ever is true =D)
Ptwlizk
Review for Member: Alan Trugman
ZillowVERIFIED Very kind, thoughtful and professional! An amazing team. They made excellent recommendations for what home improvements would have the most impact for showing the house. Always easy to get in touch with whenever I had a question and went above and beyond to get the house sold. We got an excellent offer from the first family that viewed the house! I would absolutely use Alan and Susan again to sell or by another home and highly recommend them to others.
Mosherry4
Review for Member: Alan Trugman
ZillowVERIFIED We were incredibly lucky to find Alan! As first time home buyers we needed a lot of hand holding and gentle guidance. Alan had so much patience with us and even gave us better guidance than our lawyer! We are so grateful for his help.
Perutigliano
Review for Member: Alan Trugman
ZillowVERIFIED Truly a great experience working with them. They were always just a call away and answered any questions I had rite away. Highly recommend them. They made this sometimes stressful situation fun.
Nashjoe
Review for Member: Alan Trugman
ZillowVERIFIED Alan was everything we could have asked for in a real estate agent. In an environment where desirable homes are quickly being bid on and put under contract, Alan was quick to respond and jump to action when we needed him most. As a result of his tenacity, we sold our condo in short time and we will be moving into our dream house next week. His calm and humorous nature kept us even-headed as we navigated a process that at times was difficult. Do not miss out; contact Alan and his team immediately if you're looking to buy or sell a new home.
Infantekm
Review for Member: Alan Trugman
ZillowVERIFIED Alan Trugman helped us sell our condo in Pearl River, NY and made the entire process as stress-free as possible. Alan fully explained the process to us so that there were no surprises and gave us excellent advisement on how to prepare our place to be shown. Our condo sold less than a month after it was listed! His responsiveness was hands-down the most helpful part of the entire process. He was always available for any question we may have had and replied very, very promptly. When it came to looking at NEW homes, Alan was often available to take us to whatever houses we were asking to see. He gave us important information about the home, town, and other pieces of information that (in this very consuming process) we may otherwise forgot about! We have been very happy using the Trugman team in this big step in our lives!
Croak
Review for Member: Alan Trugman
ZillowVERIFIED Susan and Alan Trugman worked with us to sell our house. They understand the Rockland real estate market, were diligent in marketing, and helped us through the challenging process, never flagging. They are the best, and we recommend them as agents to anyone with a Rockland County home to sell.
Zuser20160305192349720
Review for Member: Alan Trugman
ZillowVERIFIED Alan is a gentleman! Excellent knowledge of Realistate and negotiation skills are superb. I had a privilege of meeting Alan.Well connected in the area. No need to go anywhere else. He will only recommend who he trust and I can assure you you will not regret it. Alan had worked diligently to get as a new home but our situation has changed. In future if I look for a home in Rockland County I will not go anywhere else.Amir
Rickench
Review for Member: Alan Trugman
ZillowVERIFIED We interviewed 4 different realtors before deciding on the Team of Alan and Susan Trugman. We must say that we couldn't have been more pleased with our choice. From the start they were highly professional and easy to work with. They accommodated all of our requests during the time the house was on the market. Their advice was always helpful and we walked away with the money that we said that we needed from the sale. Highly recommended!
Rmartin12
Review for Member: Alan Trugman
ZillowVERIFIED This transaction involved selling our Moms house. She was the original owner and lived here for 53 years. We spoke with a couple of realtors and decided that Susan and Alan would work the best with us. We were fortunate that they were recommended by a friend. There were certain improvements we needed to make and Susan was very helpful with advice on these concerns. Alan explained the entire process with a professional slide presentation. They were always responsive to any issues we had throughout the entire process and displayed a true concern for making this a positive experience for us. After final discussion and preparation the house was listed for sale and an offer was made and accepted in 8 days. They stayed with us from initial discussion, listing, and sale. We were very pleased with Alan and Susan, not only would we recommend them, but we would want to utilize their services in the future. Alan and Susan are the "Go To" team in local real estate transactions.
Pandora B.
Review for Member: Alan Trugman
ZillowVERIFIED Mr. and Mrs. Trugman not only helped us sold our house but also found a dream home for us. They were always available whenever we need them and very informative and knowledgeable when we have questions.
Deck8
Review for Member: Alan Trugman
ZillowVERIFIED You will do yourself a great service by hiring Alan and Susan to sell your house. As an experienced homeowner, who has bought and sold a number of houses, we wanted to find the best realtors to represent us. We found them in Alan and Susan. They presented a very thorough marketing plan for our house, and executed that plan with great attention to detail. They exceeded even our high expectations, and went above and beyond throughout the entire process to ensure a successful transaction. We recommend them without reservation. Additionally, they are a pleasure to work with! Bonnie & Paul Frank
Lgruenwald18
Review for Member: Alan Trugman
ZillowVERIFIED My wife and I were fortunate to be referred to Alan & Susan. We had previously spoken with 2 other brokers, but were confident that the Trugman's had the right skills and knowledge to sell our home quickly and for the best price. Moving certainly can be a stressful experience. However, Susan & Alan worked hard to keep the whole process as stress-free as possible. They consistently had our best interest at heart. Both were always available to answer all our questions and provide us with their input and expertise.We would highly recommend Susan and Alan Trugman for any of your real estate needs. They are truly professional, and they are also fun to work with!!Abe & Laurel Gruenwald
User5472022
Review for Member: Alan Trugman
ZillowVERIFIED Alan and Susan are, hands down, the best realty team in Rockland. They were our buying agents, and helped us find a home that we love.There were times when we needed to see a home on a particular day, or time, and either Alan or Sue always made sure to rework their schedules to accommodate us. They were a phone call/e-mail/ text away, and were always immediately responsive. They negotiated for us and helped us buy our home at a fair price. We cannot emphasize how happy we are with our purchase. We love our neighborhood, the schools and the community.The most important things about Alan and Sue, however, are not their negotiation skills or responsiveness, etc. What stands out to us is this --- they are honest; they are trustworthy; and they have integrity. They are just good people who sincerely want to help you find a home that you love.We cannot say enough good things about the Trugman team. If you are buying a home, or even selling a home, they will help you get the job done.
Isha3204
Review for Member: Alan Trugman
ZillowVERIFIED We found Alan and Susan to be very knowledgeable of our area and locality. They literally held our hands through the entire process. They returned our calls immediately and addressed our concerns with compassion and understanding. We would highly recommend them to anyone who is looking to sell their home!!
User4523715
Review for Member: Alan Trugman
ZillowVERIFIED My experience with Alan and Susan was exceptional. They are both easy to work with and answered any and all questions in a timely fashion. We were kept apprised of all comments related to the showing of our home and at no time were we pressured to make any price adjustments. Alan and Susan guided us every step of the way from the listing to the closing of our home.If you are looking for real estate agents who are knowledgeable and truly caring then look no further than Alan and Susan Trugman.
Geolissal213
Review for Member: Alan Trugman
ZillowVERIFIED Very helpful committed on time would strongly recommend in my friends and social circle, one of the best quality of the Trugman team is that they don't forget their customers . The customers are updated with excellent market information periodically. The Trugman team never forgets the anniversary of our residence , keep going with the good work Susan &Alan
