Note: Reviews may include other agents on their team
What clients say about this agent....
Desertrat22225
Review for Member: Adriane Lau
ZillowVERIFIEDWords cannot even begin to accurately describe just how amazing Adriane is, and how much she played a pivotal role in changing my life, and I mean that with zero hyperbole. I am the first person in my family in two generations to buy a home, and I never thought I'd be able to afford one, let alone one as nice as the one Adriane found for me. She made the entire home buying process one of the easiest things I have ever done. She is extremely knowledgeable and does a fantastic job at explaining everything in a way that makes sense even to a layman like myself, and at no point did I ever feel confused or unsure about any step of the process. She took care of pretty much everything, and anything outside of her purview, she had stellar recommendations that worked out wonderfully. Of the houses I chose to look at for our first day of scouting, Adriane chose one wild card she thought I might like, and much to my amazement she absolutely hit the nail on the head. It was perfect for me, ticked almost all of my boxes (and then some), and was even under my budget. We submitted our offer which was immediately accepted. After the inspection came back with a few anticipated issues, she successfully negotiated to have the seller get thousands of dollars of repairs done. Even on the day of closing during our final walk-through, we found the washing machine had started leaking and she successfully negotiated a brand new washer before we even left for the title agency office. I don't think there was a single thing I requested that she could not obtain. But she didn't just stop there; she then proceeded to help two of my closest friends buy an amazing home, then my sister and brother-in-law as well, all in the span of about a month. Even outside of our business partnership, she took time to help my sister and I with a dispute regarding our previous landlord, something that had zero bearing on my home purchase, but that she assisted with anyway purely out of kindness and a desire to help. As a rule, I have an innate distrust of anyone who works in the housing industry, especially those who work on commission, but Adriane went above and beyond. Even though I am by no means a rich client who she would make a fat commission from, she still treated me with nothing but the utmost respect and dedication. She worked day and night, weekdays and weekends, and was always there when I needed her. She has earned not only my trust, but my complete and total respect. This review is by no means exhaustive; if I sat here and detailed every amazing thing Adriane has done (and continues to do) for me and my family, it would exceed the review word limit tenfold. So I will simply summarize it as this; For as long as she is a realtor, she will always be the sole realtor for me, my family, my friends, and anyone who I can ever recommend a realtor to. A humble commission and a positive review doesn't even begin to repay the kindness, dedication, and hard work she has shown me, but its by far the absolute least I can do. If you're looking for a realtor, either buying or selling, hands down you will not find any better than Adriane, and I would stake my entire new house on that. From the bottom of my heart, thank you for everything Adriane!
Matthew M.
Review for Member: Adriane Lau
ZillowVERIFIED My interactions with Adriane were all great. I really appreciated her style and she was very comfortable to be around. I never felt like she was just trying to sell me on something. Instead, I felt like she was really trying to help me figure out what I myself wanted by providing me with important information and feedback on my thoughts. Also, Adriane clearly knew the Lansing/East Lansing/Okemos/Haslett area like the back of her hand
Stolenunder1
Review for Member: Adriane Lau
ZillowVERIFIED Adriane helped us so much selling our old home while simultaneously buying a new home. Adriane helped us look at properties and when not able due to scheduling conflicts she always made sure we were helped by another agent. And always kept in contact and had great communication throughout the whole process. I cant recommend Adriane enough!
ElizabethMain6
Review for Member: Adriane Lau
ZillowVERIFIED Adriane helped us buy our first home 15 years ago, and we didnt hesitate to call her again when we were ready to sell that house and find our new home. Adrianes knowledge and expertise is truly unsurpassed. We needed to sell our home first in order to buy a new one, and with Adriane and her teams marketing and pricing strategies we received multiple offers for well over asking and were under contract within days of hitting the market. She then helped us write a competitive offer to beat out other buyers and find our new home, and we were able to close on both houses in the same week! We are so happy in our new home and neighborhood, and the entire selling and buying process was easier than I ever anticipated it to be, all thanks to Adriane and the Rooted Real Estate team.
Krista M.
Review for Member: Adriane Lau
ZillowVERIFIED Adriane was fantastic to work with! She was able to help us navigate this wild market with ease. There was no question too big or too small for her to answer. She had us visit houses even before we were ready to make an offer, so that we knew exactly what we were looking for. Had we not done that, then I think we could have jumped into something we werent as excited about due to how quick houses were flying off the market. We thought it was a very smart and generous use of her time. We highly recommend her and her staff.
Greg L.
Review for Member: Adriane Lau
ZillowVERIFIED Adriane helped us buy our first house from afar as we relocated to East Lansing. She was great about getting inspectors out and ensuring the sellers followed through with their promises, and kept us in the loop the entire time. She made the process much easier. When we went to move, we wanted to list with her too; it was clear she has done her research and made more than the standard sales pitch. However, we accepted a private offer before listing. Still, she was gracious enough to answer our questions about selling a house in the area even though she didn't represent us.
Awesomenarwhals29
Review for Member: Adriane Lau
ZillowVERIFIED Adriane is an expert. Having had the pleasure of working with her twice, first to buy my first home 6 years ago and again this year to find a new one and sell the first, her expertise is unmatched. Her knowledge of the local market is truly top-notch. Whether navigating the buying or selling process, she provided clear and insightful guidance every step of the way. Adriane's responsiveness was fantastic aEUR" always available to answer questions and offer up industry knowledge, making a potentially stressful process feel smooth and manageable. She's also extremely personable and wants takes time to understand exactly what you're looking for in a home. In this competitive market, Adriane helped us sell our home for above asking price and helped us find our perfect new place within our budget. If you're looking for an agent who is knowledgeable, responsive, and truly dedicated to her clients, we highly recommend Adriane to anyone buying or selling a home.
Cat0011
Review for Member: Adriane Lau
ZillowVERIFIED Horrible and unsettling experience. I had to find my own title company because she claimed that no one would insure my home because of a quitclaim deedaEUR|completely not true. She then said that I might need to contact the attorney general about selling my homeaEUR|It seemed that she had a hidden agendaaEUR|Ill just say that. She put my house on the market, and then I was forced to take it off because she never found a title company. Find someone thats, genuine and trustworthy.
Robersyaparicio 2.
Review for Member: Adriane Lau
ZillowVERIFIED Agradecida con Adriane, ella nos ayudo a cumplir nuestro sueA+-o, a encontrar nuestro hogar, nos ayudo a comprender el proceso, tambiA(C)n con el idioma, ya que mi esposo y yo hablamos muy poco inglA(C)s, pero ese no fue un problema para nosotros, teniendo a Adriane a nuestro lado, Gracias Adriane Lau.
Danelle G.
Review for Member: Adriane Lau
ZillowVERIFIED He was very accommodating and quick to get us into see houses on short notice since we were traveling a long distance to see them. He is very professional and helpful.
Compausc
Review for Member: Adriane Lau
ZillowVERIFIED Adriane Lau is a professional through and through. She was the realtor we chose to purchase this home, so we trusted her in helping us sell it! We sold our house in a fast-selling market and Adriane and her team kept everything on pace from listing, to showings and offers. As first time sellers, I appreciated how Adriane answered our questions with respect. I never felt judged for asking for more details. She made the overall process feel as stress-free as selling could be.
HuiCheng3
Review for Member: Adriane Lau
ZillowVERIFIED Thanks to Adriane's help, we were able to get an offer a day after listing and successfully sold the house in a very short time range at expect price. We did some improvements to the house, and over a year she gave us some honest opinions and suggestions. I would highly recommend using Adriane and her team when selling houses! She stays on top of things, very informative, easy to work with, you will definitely benefit from her knowledge and expertise in Lansing housing market.
HuiCheng3
Review for Member: Adriane Lau
ZillowVERIFIED We worked with Adriane twice, great experiences both times. She is responsive, easy to work with, and will do what it takes to make a deal happen.She knows Lansing house market very well, it really helped us selling house quickly.
Everhartk11
Review for Member: Adriane Lau
ZillowVERIFIED Adriane was knowledgeable, helpful, and responsive throughout the selling process. She is familiar with the local market and was able to facilitate a quick sale at a great price.
Omalleye84
Review for Member: Adriane Lau
ZillowVERIFIED Adriane was referred by multiple friends and she and her team did an amazing job listing and selling our house! Adriane made sure we knew what to expect going into the home selling process. She always kept us up to speed with everything that was going on. She was very responsive; always responding back to our questions right away. She had creative ways to get the listing out to everyone, including virtual open houses. We couldn't have asked for a better realtor to sell our house. I highly recommend Adriane and the Adriane Lau team!
Kensmark
Review for Member: Adriane Lau
ZillowVERIFIED My house looked like it would be a difficult sale. These folks got me the winning offer from a great buyer in under twenty-four hours, at a higher price than I ever expected.Mileage varies, but, yes, if I had another property to sell, I'd call them again. Best possible outcome, least possible hassle, confusion, and difficulty.
Bovillef
Review for Member: Adriane Lau
ZillowVERIFIED I can't recommend Adriane and her team enough! She was great when helping us purchase our first home, and we knew when we were ready to sell we'd work with her again. As first time buyers and sellers, she walked us through the process and was always happy to answer any questions we had. She also followed safe protocols for showings during COVID which we greatly appreciate.
Sbedell8381
Review for Member: Adriane Lau
ZillowVERIFIED I have used Steve Osmar to purchase two homes and sell one. I will use him or Adriane Lau again if need be in the future. Adriane receives all 5 stars also. They both work very hard for their clients, and are very knowledgeable in their field.
Zack446
Review for Member: Adriane Lau
ZillowVERIFIED Adriane knew exactly what to do, every step of the way, even when dealing with buyer difficulties. She made herself available for lots of questions and went the extra mile to get issues resolved.
Sadryemm
Review for Member: Adriane Lau
ZillowVERIFIED Adriane and her team provided excellent service during my home buying/selling process. They are extremely knowledgeable and made the process so easy. Both buying and selling can be very nerve-wracking they helped me feel very comfortable with it all.
Gonza372 J.
Review for Member: Adriane Lau
ZillowVERIFIED Adriane Lau and her team are great. They were there all the way through to closing and very professional. They were always on top of things and when there was a snag , they always found a way to fix it. Rayce O Connell is a great agent. He worked hard to show us a lot of listings and negotiate any issues. My wife and I are very appreciative of all the hard work they did us as we were first time home buyers. Thank you so much to Adriane Lau and her team.
Ashley G.
Review for Member: Adriane Lau
ZillowVERIFIED The Adriane Lau team were amazing and awesome to work with. I highly recommend them if you want to buy or sell a house. We had some complications on the sellers end and Adriane and her team were able to still work out a good situation that worked out for me and my family. Very helpful and thoughtful realtors.
Mleveemiller
Review for Member: Adriane Lau
ZillowVERIFIED I have been well satisfied with the service of this team in selling my home.Preparation for the listing was thorough and comprehensive. Support and communication throughout the process was helpful and appreciated.
Charissekushmaul
Review for Member: Adriane Lau
ZillowVERIFIED We've used Adriane Lau and her team of professionals to purchase 3 different homes. She's helped us on the sell side, and the buy-side. There is no end to which her team has gone to help us out. In each case we were met with compassion and perseverance through all issues we may have encountered.Special thanks to Albert Manas who was helping us with our latest purchase and found our dream home. He tirelessly searched for us in a 50-mile radius for our perfect home and we ended up landing just 10 miles away in a beautiful spot. We were always met with a supportive and positive attitude to take our time, never pressured.I can't imagine working with another team.
Mwesolek
Review for Member: Adriane Lau
ZillowVERIFIED We have now sold/bought three homes with Adriane in the past three years. She makes the process easy. Her experience In the field and knowledge of the local real estate market make the home buying/selling process a breeze. I would highly recommend Adriane and her team to anyone looking for a highly respected real estate professional.
Susan G.
Review for Member: Adriane Lau
ZillowVERIFIED If you want smart, kind people helping you with a real estate transaction you couldn't do better than this firm. My agent Rayce O'Connell was super - gave me excellent guidance all the way. Adriane reviewed my closing documents and made sure everything was taken care of - office staff super helpful as well. Highly recommend!!!
Spencerlj8
Review for Member: Adriane Lau
ZillowVERIFIED Adriane was a true professional from our very first conversation - about what we needed in a realtor, to our last - immediately following the closing of our property. We are out of state property owners and needed a realtor to take the lead in all aspects of selling our property. This was especially important given we had wasted time with another realtor that initially got our listing but, lost interest and became unreliable. Adriane did everything she said she would and then some. She and/or her team were always accessible, straightforward and easy to deal with. We wouldnt hesitate recommending her to anyone looking to list their home or looking for a realtor to help navigate the buying process. Simply a great experience working with Adriane from start to finish!!
Caitlin K.
Review for Member: Adriane Lau
ZillowVERIFIED Adriane helped us buy our first house in Lansing from out-of-state, and then sell that house a few years later. She is very knowledgeable about the entire process, but makes sure that you as the client are guiding all of the decisions and finding what is right for you. We would definitely recommend working with Adriane and her team!
Tissenbaum
Review for Member: Adriane Lau
ZillowVERIFIED Adriane was helpful and patient, never pushy; very knowledgeable about the area; made herself available for us as needed; and was very quick to pick up on what was important to us as buyers. We would recommend her to others without hesitation.
Actionrat
Review for Member: Adriane Lau
ZillowVERIFIED Adriane was a pleasure to work with. She guided us smoothly through every step in the process of selling our home. Not only did she help us find the right listing price, it was more than we had originally thought we might get and we got multiple offers within the first week of listing. To me, this says that Adriane knows the market extremely well.In addition to her knowledge and expertise with the process, Adriane was very personable and a good communicator. Even though our home was on the lower end of the market (a 2 bdrm condo), Adriane devoted a lot of time and care to our needs. We greatly appreciated her availability to answer questions and respond to any requests that we had re: showing times, etc.
Max F.
Review for Member: Adriane Lau
ZillowVERIFIED We worked with Adriane as buyers and as sellers. She was great through the whole process, almost a year in total. I recommend her without reservation or hesitation. I would gladly choose to work with her again.
Awest2001
Review for Member: Adriane Lau
ZillowVERIFIED Adriane and her entire team were so attentive to our calls and emails. I really appreciated the team effort-- if Adriane was unavailable to show us a house, one of her colleagues was able to step in. Adriane is so knowledgeable of the Lansing area. This is our second home that we worked on with Adriane and we would recommend her to everyone.
Kim
Review for Member: Adriane Lau
ZillowVERIFIED I recently bought my first home and as a young single female it can be a pretty intimidating process. I was not originally working with a buyer's agent and was looking at homes myself. I spoke with Adriane to arrange a viewing on a home her team was selling and she sent her teammate Albert Manas to assist me. After the first meeting, I decided that I wanted to keep working with him and I am so happy that I did. He was patient with me through the learning curve of what to look for when viewing homes and I didn't feel pressured to make offers. His knowledge of Lansing and the surrounding areas was extremely helpful and he was always responsive to communication (even in the evenings). He was always honest, provided sound advice, looked out for my best interest and seemed to genuinely care about me finding the right place. Not only did I find a home that fits almost everything I wanted, I learned a lot along the way and couldn't have done it without Albert's help.
Zainabali6215
Review for Member: Adriane Lau
ZillowVERIFIED Adrians great! She has good insight and gives honest advice. She was very responsive and knows the real estate market well. I would recommend her services to anyone who is buying or selling a home.
Ross A.
Review for Member: Adriane Lau
ZillowVERIFIED As first time buyers from out of state, we had a lot of questions and limited time to look at houses. Adriane and her team were extremely knowledgeable and flexible. Adriane did everything in her power to get us in the perfect home. We will definitely recommend her in the future!
User035178
Review for Member: Adriane Lau
ZillowVERIFIED Adriane was very professional and easy to work with. Within 3 days of the listing posted, we had an above asking offer that eventually led to a successful sale. Overall, an extremely positive experience working with Adriane and her team.
Shawnt123
Review for Member: Adriane Lau
ZillowVERIFIED Thanks to Adriane and her team, our home-buying experience was one of the best we've ever had. Adriane's knowledge of every aspect of the process, her professionalism, and most of all, her candor helped us make great decisions at every step along the way. The fact that she is so responsive and patient, always made us feel like we were her top priority. She's one of the best in the business.
Rmgrimwood
Review for Member: Adriane Lau
ZillowVERIFIED Adriane was great! She was thorough, professional, informative, kept us continually updated with the flow of the entire process of selling our home.She was enthusiastically recommended to me by six families in my church who worked with Adriane to sell their homes. She lived up to her reputation. I am pleased to recommend her to anyone looking for a competent, reliable agent.Robert Grimwood
Rebs21
Review for Member: Adriane Lau
ZillowVERIFIED Adriane is a dream come true, making the purchase of my home a wonderful experience. I am from another state moving to Michigan and Adriane was so helpful in negotiations and handling every detail. I am so impressed, I highly recommend her.Debbi
Stef S.
Review for Member: Adriane Lau
ZillowVERIFIED It was an absolute joy and pleasure to work with Adriane Lau as I navigated the housing market out in Lansing. Still new to the area when I began looking to purchase a house, Adriane quickly responded to requests to see houses as they came up, took the time to learn about what I was looking for (or didn't care for) in a house, helped me navigate the many different neighborhoods and townships out in the Lansing area, and meticulously helped me and was an excellent advocate for me as I went through the purchase process. I couldn't have been more thrilled to work with Adriane and her professional, expert, and knowledgeable team. Thank you for everything!!
Greta S.
Review for Member: Adriane Lau
ZillowVERIFIED Adriane was a life-saver for me in the process of selling a Lansing home. I was selling from out-of-state and not available locally to handle all the details, so her team did an incredible job of handling everything on-the-ground. Even when we ran into some trouble with repair work being done on the unit, she and her team acted as my eyes and ears and went well above and beyond her responsibilities as my agent. She gave me good advice throughout the process, and I trusted 100% that she had my best interests at heart. We were able to sell the unit at a price I was happy with, and I couldn't have done it so quickly without her help.
Mike P.
Review for Member: Adriane Lau
ZillowVERIFIED Adriane and her team were excellent to work with. I was a first time home buyer, and Adriane walked me thru the entire process. She was always available by text, a phone call, and even by email. She has an assistant that usually responds to emails. She was up front and honest about the entire process and would show me houses that I requested and also would suggest houses to look at. After going through a few houses Adriane was able to get a better idea on what I was looking for. We would go through houses and she would tell me what would be fair for the house. If she was not available she would make sure someone on her team was available for questions or showings.When I decide to sell, I will definitely be giving her the chance to sell the house that I bought. She was willing to go over the paperwork with me to make sure I understood what all the numbers meant when the bank did not have time. I would highly recommend Adriane and her team to assist anyone with a home purchase.
Jim I.
Review for Member: Adriane Lau
ZillowVERIFIED We have worked with Adriane through several purchases in Lansing and East Lansing and have found her to be a realtor with strong skills. She is professional while still being personal. She works very hard to make all the details seem seamless to us, whether we were on the buying side or the selling side, which we have been. We have enjoyed working with her for over 10 years.
Laura
Review for Member: Adriane Lau
ZillowVERIFIED The pictures and description of the house made me want to buy it all over again. The sale was fast and for a fare price. I would recommend Adriane and her team to anyone!
Feltonja
Review for Member: Adriane Lau
ZillowVERIFIED Adriane helped us navigate a busy East Lansing housing market with great skill and care. She was able to offer advice and knowledge that isn't readily available to the average person on their own. In addition, her team at the office were able to step in when needed to help with the process or field questions.Highly recommended!
User7226794
Review for Member: Adriane Lau
ZillowVERIFIED Great team! Made selling and buying a home a lot less stressful. Very experienced team that helped our family with the whole process. Highly recommended!
Kim U.
Review for Member: Adriane Lau
ZillowVERIFIED He was helpful even past closing when I had a problem, but my biggest issue was lack of communication. He may have had several clients, but I constantly felt like he had forgotten to tell me things, even at closing (though minor). Also did not listen to my request on the offer for timeliness of response. I think he had too much going on.
Whitewarsh
Review for Member: Adriane Lau
ZillowVERIFIED Adriane was excellent to work with. She is very detailed oriented, I never felt worried that something was slipping through the cracks. She updated me on every step of the process, from listing to closing. I always knew what to expect, and for me, that kept the selling process very stress free. I truly felt she went above and beyond, and would highly recommend her and her team!
Ccolthorp
Review for Member: Adriane Lau
ZillowVERIFIED With Adriane's help, we had over twenty showings and had multiple offers *over* asking price within days of listing. Adriane is enthusiastic, smart, and knows the business of selling and building construct. She has great contacts and great ideas, and she actually partners with you. If you follow her advice and input, she'll help you boost your home to its peak for a great sale. In looking for a Lansing-area realtor we did our research. We searched for those who had successfully sold properties at good asking prices, not just those who had a lot of listings. We interviewed four. Adriane Lau was by far the most responsive and genuine of the four. She cared about our home, even in its early rough state, and she had the vision to help us make the right updates to attract buyers.Additionally, her office has great tools to maximize the process (online signing, great photographers, video drones for special properties). Most of all, she's a positive and lovely person, and we enjoyed working with her.
Mirandaalpers
Review for Member: Adriane Lau
ZillowVERIFIED Adriane helped us buy our first home back in 2013. She was very knowledgeable and prompt in her responses. We put that house on the market in July 2018 and within the first day on the market we had a full price offer. She did fantastic with helping us sell our first home and buying our second home. Highly recommend her to anyone that needs a Realtor for selling or buying!! If we ever decide to sell/purchase again, Adriane, will be who we contact!!
