HomeAdviceFinance & Legal InfoContract termination ?

Contract termination ?

We’re in GA trying to sale our house. As I get to know our agents, we notice they use multiple phone numbers to call and text us, and never inform us house showing schedule when we requested they simply said “ we have no time for this Day before the home inspection my husband drove to GA home he arrived late night and he saw multiple room lights was on and several doors were unlocked. The day of the home inspection buyer showed up at least 10 cars and full of the family and friends were in the house and after 4 plus hours of the inspection my husband noticed the wood floor was ripped out and backed gate looks like someone forcefully lifted up and it’s misshaping will not close. We quickly notified to agent they offered to fix it and they are requesting another home inspection again, but we told them not to without owners present and authorized. However buyer and inspector came to our house asked for door lock code we have changed. We refuse to give up the code tell them to leave but agent were pressure us to tell lockbox code. Unfortunately we have to call police request for property inspection and now our house is on watch by police officer and neighbors. After the incident agent send us transaction information for us to provide Persona who will be taking care of transportation name “ Areal kiss” We refuse to give up any information and I want to terminate the contract. Also this third party is using low cost GA agent and they told the agent don’t deal with us directly it’s the third party’s deal. Please tell me what is the best way to deal with them because they have no physical address or real phone number and we can’t find them social media either

Asked by Kay Cole 22 viewsFinance & Legal Info03-22-2026

Answers (2)

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Phong TranSemi-Pro43 Answers
Phong Tran

Real Broker · Portland, OR

(4 reviews)
This is way beyond normal and you’re right to be concerned—what you’re describing is a serious breakdown in agent conduct, property security, and potentially unauthorized access. First, immediately document everything (photos of damage, timestamps, texts, call logs, police report) and do not allow any further access to the property without your explicit written approval. You should contact your agent’s broker (their managing broker, not just the agent) and file a formal complaint right away, and also report this to the Georgia Real Estate Commission. Review your listing agreement—most allow termination for cause, and this situation likely qualifies given negligence and failure to protect your property. Do not share lockbox codes or personal info with any third party, especially one that cannot be verified. At this point, I would strongly consider consulting a real estate attorney to formally terminate the agreement and protect yourself from liability, and potentially pursue damages for the property issues.
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03-23-2026··
Coe CameronNovice1 Answer
Coe Cameron

keller williams realty atlanta partners · brasleton, GA

(15 reviews)
You can give me a call and i will share insight 678-469-6585
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03-23-2026··
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