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Keller William NJ Metro Group

237 Lorraine Ave
Montclair, NJ 07043

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Reviews:

Brendan Da Silva

Keller William NJ Metro Group

October 11, 2024

ZillowVERIFIED

- GloriaSanango

Brendan Da Silva

Keller William NJ Metro Group

October 24, 2018

ZillowVERIFIED

- User15528215

Brendan Da Silva

Keller William NJ Metro Group

May 24, 2022

ZillowVERIFIED

- Josh

Brendan Da Silva

Keller William NJ Metro Group

January 3, 2018

ZillowVERIFIED

- Michaela

Brendan Da Silva

Keller William NJ Metro Group

December 23, 2023

ZillowVERIFIED

It started well enough. Scott seemed genuine & caring about very unique concerns about proceeding with a traditional sale. The words Scott said at that time to convince me to sign the agreement to list with them wound up being very different than the actions taken after the ink dried. I made it very clear to Scott that I had a # that in no way I could go under do to the circumstances surrounding the sale. I understood that could cause a sale to not happen, but this was not a "need to sell situation" so I had no interest in going below that number. Even after this I had to "correct the listing" as it was showing for less than the #. I wrote this off as an honest mistake and the process continued. He did 1 open house in late Winter and received 1 offer. I know they didn't even bother taking calls as people started knocking on my door to ask about my house since nobody would call them back. Even after addressing this with Scott did it ever change. I was already locked into a 6 month listing agreement with them, so I continued the process with this 1 offer. As we get close to summertime, the process is finally moving along to the point where contracts are being drawn up and plans can start to be finalized about moving. He never completed sending the request to the city for the inspections in April. We are now in June, about a week away from the "close date" and I had to rush around the city at my own time and expense to get this done to prevent any closing delays on my side. This next part is the most disappointing by Scott. Everything up to this part could be written off as just mistakes, or laziness, or incompetence. He was the only one I actually met during the process. He was aware of the need for the closing date to be correct due to the unique health situation surrounding this move. 10 days prior to the at the time closing date. I called Scott to confirm if everything on the buyer's side was complete and if that closing date was confirmed. We had already moved it twice, and moving it again would not be a big deal as long as we did not start the process of moving cross country prior to the date being 100% locked in. After getting past the rush of correcting their mistakes with the city, everything is moving along as I thought it should. Scott was aware of all these moves and still let me proceed. I was never given an explanation on to why I was advised to do this when there was info available to them that the sale would need to be pushed back again. The day before the "closing". I get the call that it will need to be pushed back. At this point stuff is already in transit, I have family up to assist me in transporting my disabled mother, and no way to stop this process. I am given no real answer by Scott as to how or why this happened. I feel they let this happen to ensure I completed the sale with them. They misread the market by sticking with this 1 offer & enough time had passed where I could have waited out the rest of the contract & tried again with someone else. From this point on, I felt abandoned. Scott seemed to be working more for then buyer than me. He then spent the next month blaming me and trying to gaslight me. Every time I asked for an example of what I did so I can correct, I never got one. Did they help me try to find new insurance since now the house was uninsured due to them being "wrong" about the closing date after I told them my old insurer wouldn't reinstate? NOPE. Eventually, they tried to offer me money on the side to circumvent my lawyer and sign differing paperwork. He also said he would give money if the close didn't happen in mid July. It didn't and he never did. The closing finally happened in late July. The delays were all on the buyer's bank side. The approval didn't happen until mid July. All I got after the fact was a "pat myself on the back" text from Scott.

- Marich2010

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Keller William NJ Metro Group

Keller William NJ Metro Group

Keller William NJ Metro Group

Keller William NJ Metro Group

Keller William NJ Metro Group

Keller William NJ Metro Group

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