I am a resident of your Development Charlestowne in Smithfield, NC. I closed on my new home in December 2022. I am writing you to inform you of the outstanding service I received from the New Home Specialist, Sherry Warf, assigned to this development. When we first meet her, she was working at a different development, but was so thoughtful and professional. She provided several addresses of different Adams Home developments being built in the area for us to look at. Our realtor was able to take us to all of the different places. Lot 41 in Charlestowne was in the framing stage, but it was exactly what we were looking for, the lot was large and had plenty of square footage. Sherry was outstanding, she helped us get our contract in quickly. We were from Northern Virginia and looking for a forever home on the weekends. She worked diligently with our realtor and us, to get all of all documentation and down payment in quickly, because we were so afraid someone might beat us to it. I was so excited when she told us that it was confirmed. We went back and forth with our financing, trying to get the best deal, and Sherry was right there standing in our corner and introduced us to Amy Johnson at Academy Mortgage, whom I still stay in contact with. We bonded immediately. The entire process was so smooth, and enjoyable all due to the first person we meet that represented Adams homes in such a lovely, kind, considerate manner. She completely sold us on this purchase. Sherry demonstrates great professionalism, while still offering real southern hospitality. Mrs. Sherry Warf, is a true gem, and she exemplifies that every day by the way she treats and cares for her customers. Although you don't provide anything to rate the performance of your staff, my husband and I wish to extend a 5 Star Rating for her services. Mr. Nicholas, I ask that you please provide a copy of this to Mr. Adams the owner. I feel that he should know about the outstanding work of those that represent his company. Very Respectfully, Pamela & Ron Ingram Owners of Lot 41